Police Commissioner defends decision to close and slash front desk opening hours

Daily Echo: Simon Hayes Simon Hayes

HAMPSHIRE’S Police and Crime Commissioner has defended his decision to close and reduce the opening hours of a number of police front desks in the county.

Simon Hayes said the decision to close both Totton and the Isle of Wight’s Ryde offices to the public was made on the back of “significant cuts” to policing budgets and in the interests of continuing to deliver an efficient service to the public.

As previously reported by the Daily Echo, a force-wide estate review was commissioned in light of budget cuts to the service. Mr Hayes said it was in light of those findings that decisions had to be taken to continue staffing front offices that were used most regularly by the public and at the times of greatest need.

He said: “The review of the police estate followed significant cuts to policing budgets and, alongside the Police and Crime Plan and the Constabulary’s Operational Change Programme (OCP), is aimed at positioning Hampshire Constabulary to deliver a quality service at an affordable cost that is available when needed.

“Front office usage was reviewed as part of the estate strategy to ensure we continue to offer the best locations, opening hours and service to the public, while offering more resilience with staff cover and improving effectiveness and efficiency.

"The in-depth review included examining the numbers of people visiting each front office, as well as the demand for services.

"How we are changing was shaped by the results of the review and reflects the needs of the public.”

Mr Hayes added that the stations themselves remained operational and that the Safer Neighbourhood teams would continue to be based there.

Hampshire police added that information gathered from the review showed that more people living in the Totton area visited the front office at Southampton Central than the local office.

A spokesman said that the usage of Totton was about 11 per cent of the usage of Southampton Central and equated to fewer than ten people visiting a day.

The decision to close Totton’s police front office was labelled “a joke” by a councillor, while criticism was levelled at Mr Hayes for not consulting on the decision before it was taken with elected members.

Mr Hayes said that he was in regular contact with New Forest District Council.

Comments (15)

Please log in to enable comment sorting

6:49am Fri 20 Jun 14

theburrower says...

I'm afraid the police are not really fit for purpose. Give them a speed trap and they are fine, lock them in police stations away from the public and they manage very well. But when it comes to engaging with the people that they serve it is another matter. A young policeman recently told me that it was a good thing that we didn't see them because that meant there was no crime in the area .If that is what they want to believe I rest my case.
I'm afraid the police are not really fit for purpose. Give them a speed trap and they are fine, lock them in police stations away from the public and they manage very well. But when it comes to engaging with the people that they serve it is another matter. A young policeman recently told me that it was a good thing that we didn't see them because that meant there was no crime in the area .If that is what they want to believe I rest my case. theburrower
  • Score: -7

7:10am Fri 20 Jun 14

aldermoorboy says...

out more at night, less time in the office
out more at night, less time in the office aldermoorboy
  • Score: -3

7:11am Fri 20 Jun 14

skeptik says...

Hampshire - 5 officers of chief rank and now a commissioner - if they really tried they could sack a few dozen front line staff and increase the number. 43 constabularies all with HQs and fiefdoms paid for by this most perfect nonsense.
Hampshire - 5 officers of chief rank and now a commissioner - if they really tried they could sack a few dozen front line staff and increase the number. 43 constabularies all with HQs and fiefdoms paid for by this most perfect nonsense. skeptik
  • Score: 5

8:16am Fri 20 Jun 14

cliffwalker says...

Cuts in service being described as "in the interests of continuing to deliver an efficient service to the public". Do they really believe this kind of doublespeak convinces anyone? If cuts in expenditure are essential, let them be where they do not affect customer service - cut unnecessary and unwanted functions like Police and Crime Commissioner, for example.
Cuts in service being described as "in the interests of continuing to deliver an efficient service to the public". Do they really believe this kind of doublespeak convinces anyone? If cuts in expenditure are essential, let them be where they do not affect customer service - cut unnecessary and unwanted functions like Police and Crime Commissioner, for example. cliffwalker
  • Score: 10

8:26am Fri 20 Jun 14

biggus2 says...

Too many Chiefs and not enough Indians
Too many Chiefs and not enough Indians biggus2
  • Score: 6

8:40am Fri 20 Jun 14

Linesman says...

Is this what Cameron had in mind when electioneering, saying that if elected he would be tough on crime?

Looks as if, with the cuts his government have made, he is making it tough to report a crime.
Is this what Cameron had in mind when electioneering, saying that if elected he would be tough on crime? Looks as if, with the cuts his government have made, he is making it tough to report a crime. Linesman
  • Score: 1

8:55am Fri 20 Jun 14

Lone Ranger. says...

More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ...
.
More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position ....
.
More money to the "Bankers" of this country makes the Tories very happy.
More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ... . More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position .... . More money to the "Bankers" of this country makes the Tories very happy. Lone Ranger.
  • Score: 5

9:57am Fri 20 Jun 14

Dai Rear says...

Lone Ranger. wrote:
More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ...
.
More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position ....
.
More money to the "Bankers" of this country makes the Tories very happy.
The Police Force is a very fine public sector employer, providing excellent terms and conditions for all, with generous assistance for those with childcare ishoos and exceptionally good provision for sick leave, not to mention world beating retirement benefits. I don't know what's wrong with all you moaning minnies. Contented staff do an excellent job-when they can spare the time.
[quote][p][bold]Lone Ranger.[/bold] wrote: More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ... . More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position .... . More money to the "Bankers" of this country makes the Tories very happy.[/p][/quote]The Police Force is a very fine public sector employer, providing excellent terms and conditions for all, with generous assistance for those with childcare ishoos and exceptionally good provision for sick leave, not to mention world beating retirement benefits. I don't know what's wrong with all you moaning minnies. Contented staff do an excellent job-when they can spare the time. Dai Rear
  • Score: 2

10:03am Fri 20 Jun 14

mooky9 says...

theburrower wrote:
I'm afraid the police are not really fit for purpose. Give them a speed trap and they are fine, lock them in police stations away from the public and they manage very well. But when it comes to engaging with the people that they serve it is another matter. A young policeman recently told me that it was a good thing that we didn't see them because that meant there was no crime in the area .If that is what they want to believe I rest my case.
Well "speed traps" are staffed by civilians not police officers and there aren't many Police stations that are going to be left for them to. "Lock" themselves into. Ever wonder why they're in stations filling in endless forms for the stats that apparently no longer exist, or to sort out the mess left by social services and the mental health teams as they can't function with their current budgets but if the police say no it's the worst thing in the world...
And you really think a copper is going to tell you how rubbish it is!!? I think maybe tongue in cheek, but do you report every crime or just moan that the police don't deal with stuff that's not reported?
Fact is this government have cut everything to the bone and everyone is breaking under the strain, NHS, emergency services, schools etc, I get the need for cuts but why spend billions on over seas aid when the reality is we need it and need it fast right here.
[quote][p][bold]theburrower[/bold] wrote: I'm afraid the police are not really fit for purpose. Give them a speed trap and they are fine, lock them in police stations away from the public and they manage very well. But when it comes to engaging with the people that they serve it is another matter. A young policeman recently told me that it was a good thing that we didn't see them because that meant there was no crime in the area .If that is what they want to believe I rest my case.[/p][/quote]Well "speed traps" are staffed by civilians not police officers and there aren't many Police stations that are going to be left for them to. "Lock" themselves into. Ever wonder why they're in stations filling in endless forms for the stats that apparently no longer exist, or to sort out the mess left by social services and the mental health teams as they can't function with their current budgets but if the police say no it's the worst thing in the world... And you really think a copper is going to tell you how rubbish it is!!? I think maybe tongue in cheek, but do you report every crime or just moan that the police don't deal with stuff that's not reported? Fact is this government have cut everything to the bone and everyone is breaking under the strain, NHS, emergency services, schools etc, I get the need for cuts but why spend billions on over seas aid when the reality is we need it and need it fast right here. mooky9
  • Score: 7

10:12am Fri 20 Jun 14

Dai Rear says...

mooky9 wrote:
theburrower wrote:
I'm afraid the police are not really fit for purpose. Give them a speed trap and they are fine, lock them in police stations away from the public and they manage very well. But when it comes to engaging with the people that they serve it is another matter. A young policeman recently told me that it was a good thing that we didn't see them because that meant there was no crime in the area .If that is what they want to believe I rest my case.
Well "speed traps" are staffed by civilians not police officers and there aren't many Police stations that are going to be left for them to. "Lock" themselves into. Ever wonder why they're in stations filling in endless forms for the stats that apparently no longer exist, or to sort out the mess left by social services and the mental health teams as they can't function with their current budgets but if the police say no it's the worst thing in the world...
And you really think a copper is going to tell you how rubbish it is!!? I think maybe tongue in cheek, but do you report every crime or just moan that the police don't deal with stuff that's not reported?
Fact is this government have cut everything to the bone and everyone is breaking under the strain, NHS, emergency services, schools etc, I get the need for cuts but why spend billions on over seas aid when the reality is we need it and need it fast right here.
Well there appears to have been no limit at all to what could be spent on what is essentially trivial, phone hacking, and what is not really even part of the job spec, rubbish about who (often dead) might have done what to whom in the days when Suez had just happened. Having said this, these were choices I know of the London politicos and would never have been made by sensible coppers who are concerned about preventing and detecting real, current, crime. Pity that none of them felt able to speak out though.....
[quote][p][bold]mooky9[/bold] wrote: [quote][p][bold]theburrower[/bold] wrote: I'm afraid the police are not really fit for purpose. Give them a speed trap and they are fine, lock them in police stations away from the public and they manage very well. But when it comes to engaging with the people that they serve it is another matter. A young policeman recently told me that it was a good thing that we didn't see them because that meant there was no crime in the area .If that is what they want to believe I rest my case.[/p][/quote]Well "speed traps" are staffed by civilians not police officers and there aren't many Police stations that are going to be left for them to. "Lock" themselves into. Ever wonder why they're in stations filling in endless forms for the stats that apparently no longer exist, or to sort out the mess left by social services and the mental health teams as they can't function with their current budgets but if the police say no it's the worst thing in the world... And you really think a copper is going to tell you how rubbish it is!!? I think maybe tongue in cheek, but do you report every crime or just moan that the police don't deal with stuff that's not reported? Fact is this government have cut everything to the bone and everyone is breaking under the strain, NHS, emergency services, schools etc, I get the need for cuts but why spend billions on over seas aid when the reality is we need it and need it fast right here.[/p][/quote]Well there appears to have been no limit at all to what could be spent on what is essentially trivial, phone hacking, and what is not really even part of the job spec, rubbish about who (often dead) might have done what to whom in the days when Suez had just happened. Having said this, these were choices I know of the London politicos and would never have been made by sensible coppers who are concerned about preventing and detecting real, current, crime. Pity that none of them felt able to speak out though..... Dai Rear
  • Score: -1

11:03am Fri 20 Jun 14

Paramjit Bahia says...

Lone Ranger. wrote:
More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ...
.
More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position ....
.
More money to the "Bankers" of this country makes the Tories very happy.
Agree with you 100% BUT your argument becomes sectarian when you and other apologists of NuLabour on this site start making excuses for many avoidable cuts by Southampton's NuLabour run Council?

With great ability and some kind of progressive views you and others like you should be supporting local councillors like Don Thomas and Keith Morrell and leading campaign against the cuts, rather than leaving it to equally tribal minded group / parties on the left.

Tories and their opportunist and unreliable Lib-Dem partners get away with it because those on the left who believe in true 'Labour Values' can't unite, because of their addiction to 'Life of Bryan' mindset, which allowed likes of Kinnock Blair and Browns buddies of the bankers and the puppets of the super rich to hijack good old Labour Party with sound bites invented by certain Prince of Darkness Peter Mandelson.
[quote][p][bold]Lone Ranger.[/bold] wrote: More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ... . More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position .... . More money to the "Bankers" of this country makes the Tories very happy.[/p][/quote]Agree with you 100% BUT your argument becomes sectarian when you and other apologists of NuLabour on this site start making excuses for many avoidable cuts by Southampton's NuLabour run Council? With great ability and some kind of progressive views you and others like you should be supporting local councillors like Don Thomas and Keith Morrell and leading campaign against the cuts, rather than leaving it to equally tribal minded group / parties on the left. Tories and their opportunist and unreliable Lib-Dem partners get away with it because those on the left who believe in true 'Labour Values' can't unite, because of their addiction to 'Life of Bryan' mindset, which allowed likes of Kinnock Blair and Browns buddies of the bankers and the puppets of the super rich to hijack good old Labour Party with sound bites invented by certain Prince of Darkness Peter Mandelson. Paramjit Bahia
  • Score: -5

11:31am Fri 20 Jun 14

Paramjit Bahia says...

Root cause of most of the problems with the police is that it is mostly run by the glorified and over paid accountants in uniforms spending their time in ivory towers thinking about how to keep on towing the line dictated by the government in London.

Most of the senior most police officers have very little time for those Bobbies who still want to proper policing, because whatever little time they can spare after appeasing Home Secretary and the Chancellor etc and protecting the prime minister get spent on covering up the misdeed of bad apples within the police.

So to the policy of closing few police stations which are still open for the victims of crime is likely to continue till all the stations get closed and sold.

In the long run the establishment wants to do away with our Bobbies, privatise Policing and leave us the public at the mercy of privately run security firms like G4S who will charge lots of money but then fail to do the job as happened during Olympics, when The Army had to step in.
Root cause of most of the problems with the police is that it is mostly run by the glorified and over paid accountants in uniforms spending their time in ivory towers thinking about how to keep on towing the line dictated by the government in London. Most of the senior most police officers have very little time for those Bobbies who still want to proper policing, because whatever little time they can spare after appeasing Home Secretary and the Chancellor etc and protecting the prime minister get spent on covering up the misdeed of bad apples within the police. So to the policy of closing few police stations which are still open for the victims of crime is likely to continue till all the stations get closed and sold. In the long run the establishment wants to do away with our Bobbies, privatise Policing and leave us the public at the mercy of privately run security firms like G4S who will charge lots of money but then fail to do the job as happened during Olympics, when The Army had to step in. Paramjit Bahia
  • Score: -1

6:19pm Fri 20 Jun 14

halibutjackson says...

Its only a desk.
Its only a desk. halibutjackson
  • Score: 6

9:31am Sat 21 Jun 14

Linesman says...

It is part of the Government's strategy.

By closing these points of contact with the public, there are less opportunities for the public to report crimes.

Less crimes reported means that statistics will indicate that less crimes have been committed.

The government will then claim that they have been 'Tough on Crime' and produce the statistics to back up their claim.
It is part of the Government's strategy. By closing these points of contact with the public, there are less opportunities for the public to report crimes. Less crimes reported means that statistics will indicate that less crimes have been committed. The government will then claim that they have been 'Tough on Crime' and produce the statistics to back up their claim. Linesman
  • Score: 0

9:42am Sat 21 Jun 14

Lone Ranger. says...

Dai Rear wrote:
Lone Ranger. wrote:
More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ...
.
More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position .....
.
More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position ....
.
More money to the "Bankers" of this country makes the Tories very happy.
The Police Force is a very fine public sector employer, providing excellent terms and conditions for all, with generous assistance for those with childcare ishoos and exceptionally good provision for sick leave, not to mention world beating retirement benefits. I don't know what's wrong with all you moaning minnies. Contented staff do an excellent job-when they can spare the time.
What has that got to do with my post
[quote][p][bold]Dai Rear[/bold] wrote: [quote][p][bold]Lone Ranger.[/bold] wrote: More and more cuts to our emergency services leaves us. as members of the public, in a vulnerable position ... . More and more cuts to our armed forces leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to OUR NHS leaves us, as members of the public, in a vulnerable position ..... . More and more cuts to our benefit sytem leaves the sick, elderly and weak in a very vulnerable position .... . More money to the "Bankers" of this country makes the Tories very happy.[/p][/quote]The Police Force is a very fine public sector employer, providing excellent terms and conditions for all, with generous assistance for those with childcare ishoos and exceptionally good provision for sick leave, not to mention world beating retirement benefits. I don't know what's wrong with all you moaning minnies. Contented staff do an excellent job-when they can spare the time.[/p][/quote]What has that got to do with my post Lone Ranger.
  • Score: 0

Comments are closed on this article.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree