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Unison agrees redundancy deal for 500 British Gas workers in Southampton
UNIONS have agreed a redundancy deal for the 500 British Gas workers in Southampton who will lose their jobs in the planned closure of its city call centre.
Members of the Unison union have voted to accept an improved redundancy package after a 90-day consultation on the job losses.
Staff were left stunned when British Gas announced in April it was closing its Dorset House call centre by the end of the year in a cost cutting review putting 550 jobs at risk.
The energy giant said 50 staff could transfer to Chandler's Ford while the majority of the Southampton work would be transferred to Leeds, Manchester and Cardiff.
British Gas, which last year posted £522m profits, said it was dealing with more customers through digital channels and needed to reduce costs to remain competitive and offer the best prices.
Its Southampton call centre in St Mary's Road has been open for over 20 years. British Gas said its landlord wants to convert the centre, which handles calls from around the country, into student flats.
A spokeswoman said British Gas had confirmed its decision to close its Southampton call centre following the consultation period.
“The business will continue to work hard to support all those impacted by this decision and continues to investigate redeployment and alternative employment opportunities,” she said.
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