POPULAR eatery Krispy Kreme was named overall retailer of the year at WestQuay Shopping Centre’s fourth annual awards ceremony.

The awards, the results of which were decided from thousands of public votes plus mystery shop visits over the last year, sought to reward exceptional customer service.

AllSaints was named best fashion retailer alongside Pandora, which took the best jewellery retailer award for the second year in a row.

John Lewis was named the best major retailer.

Women’s fashion store Coast was presented with the award for green retailer of the year and Sky was named best technology and media retailer.