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The battle of the brands

ASK most people to summarise Southampton in a few words and they're likely to say "Titanic and the docks" - though that might be closely followed by "Saints, shopping and chavs".

With the world getting ever smaller, Southampton's civic, education and business leaders know the city's identity is crucial to its future success.

Which is why they have worked together for the past couple of years to carefully craft what it means to visit or live and work in Southampton.

The result will be revealed next month when Southampton is given a new slogan that will be emblazoned on 18 welcome signs at entry points to the city.

Train passengers and motorists arriving from across Britain are to be greeted with the message "Welcome to Southampton: International maritime city" in a new drive to promote the city, the Daily Echo can reveal.

The Southampton Partnership, the strategy group behind the marketing campaign, says the slogan is just a small part of its plan to update the city's image.

However, the region's tourism chiefs say a slogan or logo can be vital to how cities are perceived by outsiders.

Its importance was highlighted yesterday when it was revealed the University of Southampton had spent £160,000 changing its logo - ditching the famous dolphin in favour of plain text.

Students and unions criticised the controversial change that comes at a time of redundancies and cutbacks.

Summarising a town, city, county or even an entire nation in just one sentence can be fraught with danger and while there are thousands to choose from, some are more memorable than others.

Canada once had a campaign asking Americans to "Come see our beavers", while Hong Kong has rarely used "will take your breath away" since the SARS outbreak.

A row erupted north of the border late last year when it was announced £125,000 had been spent on a new welcome sign slogan that simply said "Welcome to Scotland".

Locals in Nottinghamshire were outraged when their old campaign "Our style is legendary" was replaced with a single letter: "N", while Australia's "Where the bloody hell are you?"

was banned by British authorities.

Portsmouth is going through its own makeover and is now being marketed as the "Premier waterfront city".

Nigel Smith, Tourism South East commercial services director, said a slogan helped create an immediately recognisable identity.

He said the new slogan strengthened Southampton's established reputation as a major working port and said creating an entirely new brand would have cost millions.

"Obviously they are trying to strengthen the image that probably a lot of people have of Southampton," he said.

"If you went to Manchester and asked people to give one word which says Southampton, they would probably pick the port."

At least £100,000 has so far been spent on Southampton's brand makeover, but the welcome signs and accompanying slogan were created inhouse at the city council.

Funding for the 18 signs - which will cost £25,000 - has come from the South East England Development Agency (SEEDA) and was allocated by the Southampton Partnership.

The current batch of signs, which say "Welcome to Southampton", were only replaced a few years ago, but have been described as embarrassing by critics.

Past signs have proudly proclaimed "Welcome to the home of ocean sailing", "The gateway to the Empire" and "The airbase of the Empire".

Sicco Vangelder - whose consultancy firm Placebrands developed a marketing strategy for Southampton - said British cities had suffered an identity crisis over the past decade.

Mr Vangelder said Southampton should forget about competing with south coast rival Portsmouth and set its sights higher by taking inspiration from other great waterfront cities.

"We said often during our review process that Portsmouth is often the bogeyman, but we believe it's important to set your sights higher and further away," he said.

"You should compete with cities such as Vigo in Spain, which hosts the start of the World Ocean Race, or Gothenburg (in Sweden) which hosted its finish."

Mr Vangelder said developing key messages about the aspirations of the city was more important than slogans or logos.

"We found that Southampton's future is not so much the sea - the real future of the city is in its brainpower," he said, "Southampton has a wonderful opportunity with its education sector, with two universities, a number of higher education and research institutions.

"Obviously the seagoing heritage of Southampton stretches back to Roman times, but the question is how many people are actually employed in this sector?

How much of it is actually contributing to the local economy?

"Those questions led us to decide that the place needs to find its future in a different way."

Mrs Cassy said the city's key stakeholders had embraced that theme and said "innovation and creativity"

would define Southampton.

"Quite a lot of cities have got into a kind of competition and if we want people to come and live or work here they need to know why they should do that," she said.

"There are lots of places with logos and slogans but we've taken a much more in-depth view of the whole city, its identity and aspiration.

"We are a city of innovation and creativity, great things have been created here in the past so we are building on our great heritage, but Southampton also has a strong creativity industry today."

11:55am Sunday 17th February 2008

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Posted by: Barry Mung, Southampton on 12:23pm Sun 17 Feb 08
"Southampton-Less cr*p than Portsmouth"
Posted by: Sheitma Pance, Soton on 12:28pm Sun 17 Feb 08
SOUTHAMPTON

Gateway to the World
Posted by: Harry Remmington, New Forest on 12:44pm Sun 17 Feb 08
Mr Vangelder
Why should a Dutchman know anything about our heritage?

"We are a city of innovation and creativity, great things have been created here in the past so we are building on our great heritage, but Southampton also has a strong creativity industry today."

So creative that the elusive WOW factor cannot be found. Face it there is nothing attractive about Soton. Its a Dock with post war badly planned buildings. The opportunity was lost in 1945 when it was a flattened bomb site.



Posted by: George on 12:52pm Sun 17 Feb 08
Home of George - The Voice of Reason
Posted by: Red Light Punter, Totton on 1:30pm Sun 17 Feb 08
Home of Derby Road
Posted by: Oh Shut up on 1:45pm Sun 17 Feb 08
Same
Old
Useless
Trash
However
Always
Manages
Possibibly
The
Oddess
Newspaper :)
Posted by: Sumpy Gunt, Soton on 2:29pm Sun 17 Feb 08
Sarfaaampton-Home of Craaaaig David..and Kez!
Posted by: beryl, southampton on 2:41pm Sun 17 Feb 08
WELCOME TO
SOUTHAMPTON
GATEWAY TO THE WORLD

Would seem a good sign for southampton
Posted by: barry white on 2:42pm Sun 17 Feb 08
Southampton-Queen of the south
Posted by: dave, millbrook on 3:03pm Sun 17 Feb 08
SOUTHAMPTON - HOME TO A **** USELESS CITY COUNCIL!!
Posted by: SO-DAM-FRUSTRATED, freemantle on 3:23pm Sun 17 Feb 08
SOUTHAMPTON
TRAFFIC LIGHT CITY
HOME TO THE DUMBEST COUNCIL IN THE SOUTH
..lets think about where the traffic flows freely and then stick some traffic lights there so that we can clog up every part of this city (M27/M271 Junction) and then bring in a congextion charge to get more money out of the people and then NOT spend it on fixing all the pot holes!

lets bring ikea into the centre of town instead of on the outskirts (m271) like Bristol had the sense to do.
maybe we can just turn southampton into a f(&ing great big car park!
SOUTHAMPTON - PARK YOUR CAR HERE
not in a proper car park mind because its now cheaper to abandon your car in the road stuck in a jam than to actually pay for parking.

SOUTHAMPTON - HOME TO FOOTBALL
(*&, what a load of sh*te

SOUTHAMPTION - TELL US WHAT YOU THINK if you make it home again.

Posted by: Betty Swollocks, southampton on 3:31pm Sun 17 Feb 08
Mini Poland!

Even 'our' so called local paper prints a Polish edition???


Posted by: Hmmph, Bitterne on 3:36pm Sun 17 Feb 08
Cruise out of Southampton, the *rsehole of Britain..and a great place to pass through!

Or "See Millbrook and die!"

Or Southampton, exchangingn heritage for flats, flats and more flats...

Or.. Southampton, going nowhere...just like the traffic!!
Posted by: Dan Gleeballs, southampton on 4:40pm Sun 17 Feb 08
Look at those flats, that used to be where a pub was!
Posted by: Gus Tofwind, southampton on 4:57pm Sun 17 Feb 08
Home of the underage mother!

Home of the hoody!

Home of the maritime museum (entrance fee applies).

Home of the saints, soon to be back in the first division just like the early 80's sort of!

Visit thornhill, our council throws 20 million at it and nothing changes!

Home of the flats, you build 100 so we permit 30 parking spaces!

Posted by: steve-o, Southampton on 5:42pm Sun 17 Feb 08
Southampton - Conference Waterfront City
Southampton - Welcome to Poland
Southampton - Looking for a house...no chance
Southampton - Drunk & Disorderly
Southampton - Gateway to the Isle of Wight
Southampton - Enjoy your stay...in the roadworks!
Posted by: beryl, southampton on 5:48pm Sun 17 Feb 08
ok I didn't t see the earlier post
Posted by: beryl, southampton on 5:57pm Sun 17 Feb 08
Or even

WELCOME TO
SOUTHAMPTON
HOME OF THE CRUISE SHIPS
GATEWAY TO THE WORLD

since Southampton has more cruise ships coming through the port than any other port in Europe this would be a fitting title
Posted by: Gary Trestump, Sotton on 6:10pm Sun 17 Feb 08
How about:

WELCOME TO SOUTHAMPTON
HOME OF:
THE CRUISE SHIPS
BENNY HILL
CRAIG DAVID
FRED DINENAGE
THAT NATURALIST BLOKE WITH GINGER HAIR
AND GATEWAY TO THE WORLD
Posted by: Gary Trestump, Soton on 6:12pm Sun 17 Feb 08
Denzil wrote:
Southampton - full of Polish. Ty jestes tania kurwer.
Polish? Mr Pledge?
Posted by: Herflung Dummp, Southampton on 6:13pm Sun 17 Feb 08
"SOUTHAMPTON-Near where Denzil lives"
Posted by: Phil on 6:20pm Sun 17 Feb 08
Welcome To Southampton Not As Bad As Portsmouth
Posted by: Maria Wieczorek on 6:23pm Sun 17 Feb 08
I might be polish but I have just as much right to be here as you do.
Southampton has a mixture of cultures, so why are we the ones that are always picked on?

At the end of the day we do all the jobs that you don't want to do. At least we work and pay our taxes back into your beloved country!

We don't just lay about in council house and expect people to pay for us. We have work ethic.

I'm here to raise money for my family in Poland. Which you would do to if you lived in a country like ours. And if you say you wouldn't go to another country if there were better prospect than your own and so you can give your family a decent life you obvouisly don't care for them much.
Posted by: dave, millbrook on 6:44pm Sun 17 Feb 08
Maria Wieczorek wrote:
I might be polish but I have just as much right to be here as you do. Southampton has a mixture of cultures, so why are we the ones that are always picked on? At the end of the day we do all the jobs that you don't want to do. At least we work and pay our taxes back into your beloved country! We don't just lay about in council house and expect people to pay for us. We have work ethic. I'm here to raise money for my family in Poland. Which you would do to if you lived in a country like ours. And if you say you wouldn't go to another country if there were better prospect than your own and so you can give your family a decent life you obvouisly don't care for them much.
There's always a few racist idiots in every city who like to blame someone else for their own problems (laziness)
The vast majority have no problems with the Polish community and welcome them!
Posted by: dave, millbrook on 6:46pm Sun 17 Feb 08
Gary Trestump wrote:
How about: WELCOME TO SOUTHAMPTON HOME OF: THE CRUISE SHIPS BENNY HILL CRAIG DAVID FRED DINENAGE THAT NATURALIST BLOKE WITH GINGER HAIR AND GATEWAY TO THE WORLD
FRED DINEAGE IS A SKATE FFS!
LONNIE DONEGON WAS FROM SOTON!
Posted by: JB Soton, Gosport on 7:20pm Sun 17 Feb 08
Wasnt Tommy Steele a Docker? I seem to remember an Uncle of mine saying he worked with him.
Posted by: Stephen Brown on 7:36pm Sun 17 Feb 08
Let's not descend into rancour about who comes from where to work in Southampton. Let's just be pleased that someone is willing to do so!
Let's get agitated about the Coucil WASTING so much money on a 're-branding' exercise when no such frippery is necessary. So'ton is making money, it is growing and quite a few people actually like the place. What we have to do is to get rid of the morons who say they are 'running' the place and put a group of really sensible people in their place who can actually do the job that they are supposed to do and that is to make the ruddy place work.
Build some off-road parking places where they are most needed. Solve the traffic flow hiccups (almost every motorist will tell you how to do this) and close every pub/club at 11:00pm so that drunken oiks do not terrorise the streets until the early hours of the morning.
We pay all of the bills, so let's make the Council do what we want them to do. Remember, WE employ them to do just that!
Posted by: Amanda Regan, Woolston on 8:15pm Sun 17 Feb 08
Welcome to Southampton
Just don't look for an ice rink
Posted by: Lord Ikea, Ikeaville on 9:31pm Sun 17 Feb 08
After reading all the above comments the only sign that fits is
"Your Welcome To Southampton"
Posted by: Sue, Southampton on 8:00am Mon 18 Feb 08

"Welcome to the bullies on bikes on all the pavements who care nothing for pedestrians" - last week, police, city action team, 2 postmen cycling abreast the width of the pavement, cycling instructor on pavement in Portswood, university students who cannot read - what hope is there for pedestrians when a cycling instructor does not even know the pavement is for pedestrians not bullies on bikes. Southampton is the place where you will not get fined for cycling on the pavement - ridiculous city.
Posted by: Christoff on 9:32am Mon 18 Feb 08
Sue wrote:
"Welcome to the bullies on bikes on all the pavements who care nothing for pedestrians" - last week, police, city action team, 2 postmen cycling abreast the width of the pavement, cycling instructor on pavement in Portswood, university students who cannot read - what hope is there for pedestrians when a cycling instructor does not even know the pavement is for pedestrians not bullies on bikes. Southampton is the place where you will not get fined for cycling on the pavement - ridiculous city.
yawn....hardly a big problem is it? I can safely say I don't know anybody that has been taken out by a cyclist. Blame the council for not making roads safe enough for cyclists, not the cyclists. People are encouraged to cycle for so many good reasons and all you can do is moan because you maybe had to move a yard or so to avoid one. There are far bigger problems to moan about. Yes I cycle, but I am also a driver and believe it or not I'm a pedestrian too...never had any significant problems with 'bully' cyclists.
Posted by: ryan, southampton on 6:04pm Mon 18 Feb 08
Welcome to Southampton
Better than our sh*t neighbour portsmouth
gate way to the world
port of britain
greatest city in england
greatest city on the south coast
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