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"Very sorry" - Arvella Bridal owner Lisa Clarkson
Lisa Clarkson
Lisa Clarkson

THE owner of Arvella Bridal has spoken publicly for the first time since the abrupt closure of her Lyndhurst shop.

Lisa Clarkson said she was "very sorry" but that she had been let down too and that threats had been made to her and her family.

She said: "I am so sorry that people have been caught up in this mess. None of this was intentional."

The 33-year-old director of the limited company added that everything was being done to help brides-to-be getting married in the next few weeks.

"Myself and my staff have tried everything possible to make sure that they are all sorted as much as we can.

"We are still working together to get them dresses."

She said she was "really really sorry" for the way the business had gone.

Commenting on why Arvella had closed she said: "It is the way the market is. We tried desperately within the shop not to be in this position."

She said that she herself had been let down by suppliers and support that she thought she had, but didn't.

Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors.

"These things have happened and the police were present," she said. However, the police have received no formal reports of these incidents.

Speaking from a Lyndhurst hotel she added: "We have still been sorting out brides."

2:01pm Friday 27th June 2008

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Posted by: Smell a Rat, Hants on 2:16pm Fri 27 Jun 08
Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors.

"These things have happened and the police were present," she said. However, the police have received no formal reports of these incidents.


More Lies?????
Posted by: Bored, Southampton on 2:19pm Fri 27 Jun 08
She said that she herself had been let down by suppliers and support that she thought she had, but didn't


What the hell does this mean!!Ever thought of proof reading!
Posted by: Sue, Totton on 2:34pm Fri 27 Jun 08
Being sorry doesn't help all those who are effected. We paid £700 in Nov 07 for a dress that was never ordered. Where did that money go? Why was the dress not ordered?
Posted by: Rat Catcher, Totton on 2:36pm Fri 27 Jun 08
Smell a Rat wrote:
Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors.

"These things have happened and the police were present," she said. However, the police have received no formal reports of these incidents.


More Lies?????
And your point is?

At least she has had the presence to make a public apology, admit her mistakes and vow to do what she can to rectify the situation the best she can.

She hasn't done a 'runner' or hid away, but has in fact attempted to address this sorry episode in the most appropriate manner and in a very short space of time since the closure.

Yon might have an 'emotional' reaction to that, but under the circumstances – which I hope you don't find your good self having to endure – I believe she should be allowed a degree of compassion.

Look at what else is going on around you. If this is the focus of your life, then you are very sad indeed.


Posted by: Leave off, Hampshire on 2:36pm Fri 27 Jun 08
Smell a Rat wrote:
Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \"These things have happened and the police were present,\" she said. However, the police have received no formal reports of these incidents. More Lies?????
Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
Posted by: TheBaldOne, new forest on 2:41pm Fri 27 Jun 08
This women is unbelievable.

Our situation:

Dress brought and had a fitting back in Feb, being stored in shop until our wedding day. Speaking with the designer, no dress released from them. So what dress was the fitting in? and we also find out she was in dispute with the designer!

Paid for 6 suits to hire
Speaking with hire company, no order recieved!

Sorry but this apology is nonscence!

Prehaps you would like to come and give us an apology and explain!
Posted by: Mike, Totton on 2:49pm Fri 27 Jun 08
You cannot merely blame the market for the failure of the business. Any business that takes cash upfront prior to paying suppliers is in a much better cash flow position most other companies, especially when orders are not placed and suppliers not paid. We paid £700 in Feb 08 and the supplier was never paid for the order, therefore on our order alone the company is £700 up. Directors have strict responsibilities when running a company and i'm afraid taking money from people without the intention of fulfilling the order is wrongful trading at best. I do not condone the threats against Ms Clarkson but she needs to take responsibility for the poor running of the company which has resulted in this mess.
Posted by: rat catcher thumped, Hants on 2:52pm Fri 27 Jun 08
Leave off wrote:
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????
Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
Or perhaps it didn't happen. They stole her dogs and she did not report it to the police????

LIES LIES LIES LIES LIES oh did I say LIES
Posted by: I concur, Hants on 2:53pm Fri 27 Jun 08
Mike wrote:
You cannot merely blame the market for the failure of the business. Any business that takes cash upfront prior to paying suppliers is in a much better cash flow position most other companies, especially when orders are not placed and suppliers not paid. We paid £700 in Feb 08 and the supplier was never paid for the order, therefore on our order alone the company is £700 up. Directors have strict responsibilities when running a company and i'm afraid taking money from people without the intention of fulfilling the order is wrongful trading at best. I do not condone the threats against Ms Clarkson but she needs to take responsibility for the poor running of the company which has resulted in this mess.
Here Here...Well said
Posted by: warsash wasp, warsash on 2:56pm Fri 27 Jun 08
Leave off wrote:
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????
Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
it wasn't me !
Posted by: Hmmm on 3:01pm Fri 27 Jun 08
warsash wasp wrote:
Leave off wrote:
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????
Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
it wasn't me !
I think thou protest too much!!!
Posted by: Ann on 3:01pm Fri 27 Jun 08
warsash wasp wrote:
Leave off wrote:
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????
Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
it wasn't me !
So your'e the scum then...pure scum...

Go back to school and learn how to use that thing in your head, it's called a brain.
Posted by: Hmm, Hants on 3:05pm Fri 27 Jun 08
Ann wrote:
warsash wasp wrote:
Leave off wrote:
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????
Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
it wasn't me !
So your'e the scum then...pure scum... Go back to school and learn how to use that thing in your head, it's called a brain.
Look Mummy.... I see Trolls
Posted by: George on 3:06pm Fri 27 Jun 08
TheBaldOne wrote:
This women is unbelievable. Our situation: Dress brought and had a fitting back in Feb, being stored in shop until our wedding day. Speaking with the designer, no dress released from them. So what dress was the fitting in? and we also find out she was in dispute with the designer! Paid for 6 suits to hire Speaking with hire company, no order recieved! Sorry but this apology is nonscence! Prehaps you would like to come and give us an apology and explain!
You got owned. Lol.
Posted by: TheBaldOne, new forest on 3:11pm Fri 27 Jun 08
George wrote:
TheBaldOne wrote: This women is unbelievable. Our situation: Dress brought and had a fitting back in Feb, being stored in shop until our wedding day. Speaking with the designer, no dress released from them. So what dress was the fitting in? and we also find out she was in dispute with the designer! Paid for 6 suits to hire Speaking with hire company, no order recieved! Sorry but this apology is nonscence! Prehaps you would like to come and give us an apology and explain!
You got owned. Lol.
what do you mean?
Posted by: Gay wedding, nottingham on 3:22pm Fri 27 Jun 08
Mine and my boyfriends desses were never reveived either - gayist, if u ask me.
Posted by: Fred, Bristol on 3:24pm Fri 27 Jun 08
More of the interview from the owner (which apparently was a BBC exclusive) here; http://news.bbc.co.u
k/1/hi/england/hamps
hire/7477628.stm
Posted by: Bex, Southampton on 3:35pm Fri 27 Jun 08
I'm sorry but I do not buy Miss Clarkson's apology. She said that she was doing everything she could for brides getting married in the next few weeks. I am getting married in 5 weeks and for the last 4 months I've been lied to about where my dress is. I found out on Tuesday that it has been in the designer's storage facility since March, unreleased due to lack of payment. I've just done a 400 mile round trip to collect it, paid again for my dress in cash and have been extremely distressed by the lies and deception that I've been subjected to. If Miss Clarkson had the decency to be honest with me, or even to contact me to check whether I needed any help, I would gladly accept the apology she offers so freely in the press. This, however, has not happened and I currently still have an appointment booked with her for July 7th which is when she said my dress would arrive, knowing full well it wouldn't, and that she would be closed by then. She hasn't even had the decency to cancel this.
Posted by: Bill on 3:41pm Fri 27 Jun 08
Bex wrote:
I'm sorry but I do not buy Miss Clarkson's apology. She said that she was doing everything she could for brides getting married in the next few weeks. I am getting married in 5 weeks and for the last 4 months I've been lied to about where my dress is. I found out on Tuesday that it has been in the designer's storage facility since March, unreleased due to lack of payment. I've just done a 400 mile round trip to collect it, paid again for my dress in cash and have been extremely distressed by the lies and deception that I've been subjected to. If Miss Clarkson had the decency to be honest with me, or even to contact me to check whether I needed any help, I would gladly accept the apology she offers so freely in the press. This, however, has not happened and I currently still have an appointment booked with her for July 7th which is when she said my dress would arrive, knowing full well it wouldn't, and that she would be closed by then. She hasn't even had the decency to cancel this.
Can't you read? The suppliers went back on an agreement literally holding her to ransom...

Funny how the suppliers are all coming out trying to make themselves look good.

This isn't the first and def not the last...
Posted by: Bill on 3:46pm Fri 27 Jun 08
Go and get another dress ffs and claim for your money back, Jesus Christ....

400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....
Posted by: Plumrose, Southampton on 3:47pm Fri 27 Jun 08
This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money.

The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to.

I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
Posted by: correction on 3:52pm Fri 27 Jun 08
Bill wrote:
Bex wrote: I'm sorry but I do not buy Miss Clarkson's apology. She said that she was doing everything she could for brides getting married in the next few weeks. I am getting married in 5 weeks and for the last 4 months I've been lied to about where my dress is. I found out on Tuesday that it has been in the designer's storage facility since March, unreleased due to lack of payment. I've just done a 400 mile round trip to collect it, paid again for my dress in cash and have been extremely distressed by the lies and deception that I've been subjected to. If Miss Clarkson had the decency to be honest with me, or even to contact me to check whether I needed any help, I would gladly accept the apology she offers so freely in the press. This, however, has not happened and I currently still have an appointment booked with her for July 7th which is when she said my dress would arrive, knowing full well it wouldn't, and that she would be closed by then. She hasn't even had the decency to cancel this.
Can't you read? The suppliers went back on an agreement literally holding her to ransom... Funny how the suppliers are all coming out trying to make themselves look good. This isn't the first and def not the last...
Because she never paid them!!!!!! She never stuck to her end of the bargin to pay her suppliers. And of course they are going to look better they supplied the dresses she couldn't pay for. Where is the money Bill? I asked you this yesterday...where is the money? The deposit would have covered the suppliers cost and put a bit more in the coffers. Where is the money?
Posted by: correction, Hants on 3:56pm Fri 27 Jun 08
Bill wrote:
Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....
Lets not exagerate Bill NY to LA is 3000 miles and it takes a good 5 days to get there.
Posted by: Jim on 3:57pm Fri 27 Jun 08
Plumrose wrote:
This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money.

The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to.

I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way.

Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation.

Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
Posted by: Thomas, southampton on 3:57pm Fri 27 Jun 08
Plumrose wrote:
This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money.

The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to.

I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
I imagine you watch an awful lot of morning tv are are inspired for the rest of the day.
Posted by: correction, hants on 3:58pm Fri 27 Jun 08
Bill wrote:
Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....
Lets not exagerate Bill. It is 3000 miles from NYC to LA. That takes 5 days.
Posted by: Nicola, New Forest on 4:00pm Fri 27 Jun 08
Bill wrote:
Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she\'s prob done about 2-3000 miles this week trying to sort people out...so she doesn\'t care hey? This situation should never have happened but give the girl a break....
I ordered my dress back in APRIL 2007 and it arrived this FEBRUARY 2008. I went to the fitting and paid the balance on it. My dress NEVER ARRIVED from Pronovias. I have phoned another supplier today and they found my original order it NEVER got delivered and i ordered it back in APRIL 2007!!! The dress that was given to me in February was the SAMPLE DRESS!!!!! I now have to fork out a great sum of money again to get my dress which never, ever arrived due to Lisa NOT paying her invoices. My dress will arrive by next Tuesday!!! Explain that one! and if she has done all these miles to get dresses to Brides - WHERE IS MINE!!!! oh yes.... i forgot she was deceiving me with the original sample dress which is probably gone back into stock which the receivers now have in their posession!!!
Posted by: TheBaldOne, new forest on 4:01pm Fri 27 Jun 08
correction wrote:
Bill wrote: Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....
Lets not exagerate Bill. It is 3000 miles from NYC to LA. That takes 5 days.
Well in that case Fordingbridge must be over 3000 miles away because she hasen't made it there.

Not one reason answers our situation so I say one more time:

Prehaps Lisa would like to come and give us an apology and explain!
Posted by: correction, Hants on 4:01pm Fri 27 Jun 08
Jim wrote:
Plumrose wrote: This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money. The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to. I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way. Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation. Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
Sue her then Jim...dare you
Posted by: muppets, all of you on 4:07pm Fri 27 Jun 08
What a bunch of muppets!!! handing over money without the goods present!

DOH

no sympathy from me muppets
Posted by: hulla, baloo on 4:08pm Fri 27 Jun 08
Jim wrote:
Plumrose wrote: This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money. The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to. I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way. Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation. Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
No is spelt, in your message,as know.

Your'e is you're.
Your first sentence has an extra word in it.
Get it right before criticising others on their spelling.


On the topic, it is my opinion that this lady has systematically defrauded her clients over a period of time.
Taking deposits when, I believe, there has not been an intention, or the possibility, to complete the order.
If, as reports state, she has debts of 60k, I do wonder, considering her business appeared to be cash in advance, where all the money has gone.
Posted by: correction, Hants on 4:08pm Fri 27 Jun 08
correction wrote:
Jim wrote:
Plumrose wrote: This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money. The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to. I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way. Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation. Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
Sue her then Jim...dare you
PS Jim your quote 'Your a hypocripte'. Bad grammer...you must mean you're...any good at math? Maybe you can help your friend out
Posted by: TheBaldOne, new forest on 4:10pm Fri 27 Jun 08
muppets wrote:
What a bunch of muppets!!! handing over money without the goods present! DOH no sympathy from me muppets
1. you obviously never buy anything on the internet, over the phone, etc.

and 2.

If you read we were shown a dress and told it was our dress, but now we find out it was never sent!

Posted by: Mark, soton on 4:15pm Fri 27 Jun 08
Jees.

No one died! Just a few non deliveries. Go to Asda or Debenhams.

Sorry but life is fully of compromises, and if not getting the dress you want is one of those compromises, then count yourself lucky.
Posted by: Still trundling on on 4:22pm Fri 27 Jun 08
Let's leave the girl alone now. All you bitter individuals continually spitting out your hateful bile has now run it's course and is completely tiresome. I would imagine that Lisa is genuinely sorry for how things have turned out. Those of you who posted yesterday, then received your dresses perhaps can bear witness that she is genuinely trying to rectify things. She must be extremely disappointed that her company that she formed and developed with her own cash and effort is now defunct and has ended in such a fashion.
Why doesn't everyone now take a mature stance and draw a line under it and move on. This would include the Echo, whose coverage of this incident has been shameful. I hope all involved are able to get past this and enjoy their big day.
Posted by: Dave is a donut on 4:26pm Fri 27 Jun 08
Dave wrote:
Let's not forget she will HAVE to attend a creditors meeting with these people that paid her money. Me thinks she will need more than her two dogs to protect her.
Another intelligent post from a first class fool.
She will not HAVE to attend. She will have an insolvency firm working on her behalf.
Go back to the Sun and Jeremy Kyle you idiot.
Posted by: correction, Hants on 4:33pm Fri 27 Jun 08
Still trundling on wrote:
Let's leave the girl alone now. All you bitter individuals continually spitting out your hateful bile has now run it's course and is completely tiresome. I would imagine that Lisa is genuinely sorry for how things have turned out. Those of you who posted yesterday, then received your dresses perhaps can bear witness that she is genuinely trying to rectify things. She must be extremely disappointed that her company that she formed and developed with her own cash and effort is now defunct and has ended in such a fashion. Why doesn't everyone now take a mature stance and draw a line under it and move on. This would include the Echo, whose coverage of this incident has been shameful. I hope all involved are able to get past this and enjoy their big day.
What does she lose? She is a limited company. So she put some money in and recouped it in a salary later. Her brides are picking up the pieces whilst she is giving highly suspect interviews... my life has been threatened...my dogs have been stolen...but I havent reported it to the police?????? It can't lie until the silly woman quits being vague and blaming everybody else and says yes I fxxxked up.
Posted by: Edward Jordan, Bitterne on 4:36pm Fri 27 Jun 08
Still trundling on wrote:
Let's leave the girl alone now. All you bitter individuals continually spitting out your hateful bile has now run it's course and is completely tiresome. I would imagine that Lisa is genuinely sorry for how things have turned out. Those of you who posted yesterday, then received your dresses perhaps can bear witness that she is genuinely trying to rectify things. She must be extremely disappointed that her company that she formed and developed with her own cash and effort is now defunct and has ended in such a fashion.
Why doesn't everyone now take a mature stance and draw a line under it and move on. This would include the Echo, whose coverage of this incident has been shameful. I hope all involved are able to get past this and enjoy their big day.
At last, a genuine, succinct sentiment presented without the need of reverting to name calling, the issuing of veiled threats, or indeed mindless goading.

Unfortunately, it is unlikely to register with the majority posting on here.
Posted by: correction, Hants on 4:37pm Fri 27 Jun 08
PS if she is such a good business woman why does her website say 'full comming website early 2007'? Me thinks she is just crap really
Posted by: correction, Hants on 4:38pm Fri 27 Jun 08
Sorry the above post did not make sense. Let me correct

PS if she is such a good business woman why does her website say 'full website comming early 2007'? Me thinks she is just crap really
Posted by: Pancake, TIH Mod on 4:39pm Fri 27 Jun 08
Guys/Girls,

I will be deleting around 25 comments in 10 minutes.

Read the rules guys.

Remember, you are personally liable for what you post on this site.


Thanks
Pancake.
Posted by: Paul, Southampton on 4:48pm Fri 27 Jun 08
First I must point out I have no connection to anyone involved in this.

Businesses large and small fail for one reason or another (including mismanagement by the owners) every day of the week, but the reaction to the failure of this business has been blown out of all proportion (in my opinion fuelled by the Echo's over the top reporting).

Did we have hysterical guitar players on this website when a prominent music store closed, or CD buyers protesting when the Fopp chain when into receivership?

I know there is a difference that in this instance deposits have been lost but some of the posters on this site need to step back and think before they post.
Posted by: Ha Ha, Home on 4:48pm Fri 27 Jun 08
correction wrote:
Sorry the above post did not make sense. Let me correct

PS if she is such a good business woman why does her website say 'full website comming early 2007'? Me thinks she is just crap really
You effin' half-wit – you can't even correct in-corrections.

I'm surprised that you're even allowed anywhere need anything with a plug on it.
Posted by: Ha Ha, home on 4:55pm Fri 27 Jun 08
Paul wrote:
First I must point out I have no connection to anyone involved in this.

Businesses large and small fail for one reason or another (including mismanagement by the owners) every day of the week, but the reaction to the failure of this business has been blown out of all proportion (in my opinion fuelled by the Echo's over the top reporting).

Did we have hysterical guitar players on this website when a prominent music store closed, or CD buyers protesting when the Fopp chain when into receivership?

I know there is a difference that in this instance deposits have been lost but some of the posters on this site need to step back and think before they post.
What business course did you follow?

'Stating the bleeding obvious, without bothering to read it, therefore rendering it totally pointless!'

Ha Ha




Posted by: Ha Ha, home on 4:57pm Fri 27 Jun 08
Ha Ha wrote:
correction wrote:
Sorry the above post did not make sense. Let me correct

PS if she is such a good business woman why does her website say 'full website comming early 2007'? Me thinks she is just crap really
You effin' half-wit – you can't even correct in-corrections.

I'm surprised that you're even allowed anywhere need anything with a plug on it.
Did you spot my obvious mistake for you to correct correction!

Ha Ha
Posted by: sane human being on 5:40pm Fri 27 Jun 08
This is the most ridiculous bunch of posts I've ever seen, unbelievably immature. You people have no idea what you're talking about and should not believe everything you read in the papers and I would like to point out that south today can edit the tv interview as much as they want.

*Something to think about: If you had a brand new, never worn dress, just arrived from the company in storage, in the same size and style that a bride wants to order, why would you order another one when the bride could have that one?*
Posted by: Gonzo on 6:35pm Fri 27 Jun 08
I cannot believe this story has got so much attention. I'm sure she did not mean for her business to go bust. If it was a gnome making business would anyone care?!

GET OVER IT AND LEAVE HER ALONE
Posted by: Anon on 6:39pm Fri 27 Jun 08
Hope you're proud of yourself Sophie.
Posted by: Rubbish on 6:40pm Fri 27 Jun 08
ELAINE CHIVERS had her dress delivered on tuesday night!
Posted by: Rock and roll on 6:47pm Fri 27 Jun 08
Gonzo on 6:35pm today
I cannot believe this story has got so much attention. I'm sure she did not mean for her business to go bust. If it was a gnome making business would anyone care?! GET OVER IT AND LEAVE HER ALONE






No they wouldn't care.

This is purely about a few big heffers, stamping there big fat chubby feet, because they can't have there own way.


IT IS A DRESS.

You know the percentages of divorce, but you insist on blowing your fiances money, just for your big, and i mean BIG day.


BRIDEZILLAS should not be allowed to post on this site, it gives a bad name to all the girls under a size 12 that look good in a wedding dress.

I guarantee that all the whingers, are the large lumps that smoke whilst pregnant and are only being off-loaded by there family, who have told them they'll be left on the shelf.

One last thing, that would be some shelf!
Posted by: effected bride, soton on 7:23pm Fri 27 Jun 08
OK so it has all come out in the open and I am still totally confused as to what has really gone on. And I still have nothing to show for £1300!

Im sure Lisa is sorry - for herself!
Posted by: Mad Max, The Prairies on 7:26pm Fri 27 Jun 08
I bet the bridal shop that shut in Shirley last week can't believe their luck..... this story has certainly taken the heat off of them

http://www.dailyecho

.co.uk/search/displa

y.var.2353923.0.brid

al_shop_closes_sudde

nly_leaving_couples_

stranded.php
Posted by: Mad Max, The Prairies on 7:34pm Fri 27 Jun 08
effected bride wrote:
OK so it has all come out in the open and I am still totally confused as to what has really gone on. And I still have nothing to show for £1300! Im sure Lisa is sorry - for herself!
So sorry for herself she is spending YOUR money on a hotel....
Posted by: Samantha Gould, Southampton on 8:00pm Fri 27 Jun 08
After hearing what lisa clarkson, the director of arvella bridals, had to say i am offended and furious. I have been in contact with my designer via another bridal shop, which have been amazing, and instructed that my dress which I PAID FOR in january 08 has not even been ordered!!!!! I just cant believe i have lost close to £1300 and have no bridesmaids dresses or bridal gown to show for it. What utter rubbish how am i suppose to afford another four bridesmaids dresses and 1 beautiful wedding gown.
Posted by: Jill, Alicante Spain on 8:19pm Fri 27 Jun 08
Further to adding my say yesterday this morning I received a phone call from my daughter to say her wedding dress had been delivered at 7am this morning, abit creased and possiblely needing cleaning but at least it arrived. Sadly not all of the shops customers are that lucky
Posted by: Anon on 8:20pm Fri 27 Jun 08
Maybe Sophie didn't order it? Ever thought about that? She was supposedly the manager...

Why do you think she left? Mistakes were finally coming out....

Think about it.
Posted by: peterjohnbond, dorset on 8:25pm Fri 27 Jun 08
I am sorry to hear about the demise of Lisa clarksons business. However i have serious concerns about the fact that she has taken 80-100% payments in advance, and the suppliers have alledgedly not been paid??

So where is the money, This type of business is unique and clearly does not suffer from cashflow problems, like other businesses, So please give a tangible explanation as to where the money has been spent please??
Posted by: effected bride, Soton on 8:27pm Fri 27 Jun 08
Ive been told that the suppliers would only ever take orders from Lisa as the Director. May be Sophie was involved but Lisa should have known about and should not have let it get the the stage it has.
Posted by: upset bride, southampton on 8:31pm Fri 27 Jun 08
the police are looking into a deception case against lisa. They say at the moment its a civil matter but are investigating a case against her.
Posted by: Anon on 8:34pm Fri 27 Jun 08
effected bride wrote:
Ive been told that the suppliers would only ever take orders from Lisa as the Director. May be Sophie was involved but Lisa should have known about and should not have let it get the the stage it has.
Who told you that? That is simply not true.

Surely put trust in your manager don't you? You cannot watch over someone 24/7 especially your manager.
Posted by: anxious groom!!, amersham on 8:36pm Fri 27 Jun 08
No dress, distress,more money required for replacement. is this a civil matter or could it be something more sinister?
There are a serious number of upset brides to be out there. So how much money are we talking about, does anyone know??
Posted by: effected bride, Soton on 8:47pm Fri 27 Jun 08
Has anyone heard from Sophia Tolli about their dress? They have mine on the 'holding line' but it was not paid for. I am waiting for them to let me know what their plan is and how much I will have to pay again. I dont know how long to wait before I look for a cheaper dress elsewhere. Do you think they will charge trade price?
Posted by: Rowdy on 8:53pm Fri 27 Jun 08
effected bride, Soton on 8:47pm today
Has anyone heard from Sophia Tolli about their dress? They have mine on the 'holding line' but it was not paid for. I am waiting for them to let me know what their plan is and how much I will have to pay again. I dont know how long to wait before I look for a cheaper dress elsewhere. Do you think they will charge trade price?



I think you mean AFFECTED love.

How about spending the dress money on an education, so when you have children (god help them) they stand a better chance in life!
Posted by: soton, soton on 8:58pm Fri 27 Jun 08
I also have a Sophia tolli dress ordered.. and i called them on Weds first thing.. mines not ready yet.. but thankfully has been ordered.. am also NOT sure what to do.. as they havent told me the price etc.. do you think we should call again?
Posted by: effected bride, Soton on 9:09pm Fri 27 Jun 08
soton, soton - I'm going to call them again on Monday. When did you buy yours?

Rowdy - I decided to use it in the noun context. Anyway, who cares I'm doing 10 things at once here! If you haven't got any useful to say about our dresses be quiet! I did very well in English actually - thanks !
Posted by: common sense, Hampshire on 9:12pm Fri 27 Jun 08
effected bride wrote:
Has anyone heard from Sophia Tolli about their dress? They have mine on the 'holding line' but it was not paid for. I am waiting for them to let me know what their plan is and how much I will have to pay again. I dont know how long to wait before I look for a cheaper dress elsewhere. Do you think they will charge trade price?
I would suggest calling them and asking - Save yourself the suspense. They wont mind answering questions in these circumstances I am sure.
Posted by: Anon on 9:16pm Fri 27 Jun 08
effected bride wrote:
soton, soton - I'm going to call them again on Monday. When did you buy yours?

Rowdy - I decided to use it in the noun context. Anyway, who cares I'm doing 10 things at once here! If you haven't got any useful to say about our dresses be quiet! I did very well in English actually - thanks !
You still didn't answer my question. Where did you hear that Lisa could only place orders?

Fair enough Lisa is the Director so people (I use that term loosely, more like animals) will immediately blame Lisa and Sophie has got away scott free in all of this. Disgusting...
Posted by: soton, soton on 9:18pm Fri 27 Jun 08
I ordered mine in Sept last year..and my dad paid cash.. so no chance of getting our money back.. which is so so bad..

when did you order yours?
Posted by: effected bride, Soton on 9:25pm Fri 27 Jun 08
I better not say - legal reasons!

If Sophie is involved I'm sure it will come to light when the police investigate, hopefully.

Don't get me wrong I really liked Lisa and I am really sad that she has been caught up in all this. But I am disappointed she has let it get to this state. She should have intervened earlier.
Posted by: Anon on 9:32pm Fri 27 Jun 08
I would love to say more but I can't - legal reasons!
Posted by: posh, soton on 9:33pm Fri 27 Jun 08
she should sell her Warsash home and pay up the 60K- we're not paying 4 it!!!
Posted by: effected bride, Soton on 9:33pm Fri 27 Jun 08
Damm. I bought mine in November 07 and paid by debit card in full as I was offered complimentary alterations. I thought I had a great deal! I'll let you know what they charge me! All the best to you - when is your wedding?
Posted by: soton, soton on 9:35pm Fri 27 Jun 08
soo your in the same situation as me.. coz i think debit card is hard to claim back also?

Yes, she also offered me some comp stuff for paying in full..

weddings in Oct.. so got time..

Did you say yours had been ordered? but not paid for? Ill also call on Monday - just to find out bit more...
Posted by: effected bride, soton on 9:41pm Fri 27 Jun 08
I am, if I get anything back it will be a miracle. My wedding is in August (about 6 weeks). I've also lost 4 mens suits and my shoes, both orders were never received nor the money. My dress order was put through but Sophia Tolli didnt receive the money. Sophie sold me the dress.
Posted by: soton, soton on 9:46pm Fri 27 Jun 08
We also ordered 7 suits.. from them.. but paid cc so maybe ok claiming that.. I also contact the suit company and they have "no" record of my order either..

Sophie sold me my dress.. again ordered but not paid for..

Lisa sold me the suits..