Complaints against Hampshire Police up by 26 per cent

Huge rise in complaints against Hampshire Police

Huge rise in complaints against Hampshire Police

First published in News Daily Echo: Photograph of the Author by , Senior Features Writer

The number of complaints against Hampshire Constabulary increased by 171 this year.

And the 26 per cent rise was the biggest percentage increase in complaints out of the 44 police forces in the country.

Figures released today in the Independent Police Complaints Commission (IPCC) annual report show the force received 648 complaints in 2010/2011 but 819 in 2011/2012.

There were a total number of 1,651 allegations made against police officers and staff in the force which was slightly below last year's total of 1,697.

The IPCC received 155 appeals from members of the public in total about Hampshire Constabulary's handling of their complaints- 28 about the force not recording a complaint at all.

The body completed 113 appeals against the force upholding 33 of them- which accounts for 29 per cent- and is fewer than the 38 per cent national result for upheld appeals.

There were 249 allegations recorded per 1,000 employees in the force- more than the national average of 213 allegations.

It comes as nationally the IPCC is dealing with an increasing number of appeals from people unhappy with the way their complaints have been handled by forces.

Detective Superintendent Colin Smith, head of the force's Professional Standards Department, encouraged people dissatisfied with the service to speak to them directly saying “identifying lessons to learn is part of the process of improving our service.”

He said: “The increase in the number of complaints this year comes following a 43 per cent drop in the previous year which balances out our position.”

He added: “It is important for us that all complaints are fairly and accurately recorded and effectively resolved so I'm pleased to see that the vast majority of appeals to the IPCC are not upheld which demonstrates our commitment to getting it right first time.”

Comments (24)

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7:42am Wed 24 Oct 12

hulla baloo says...

Is it because the complaints are warranted or the ongoing compensation culture?
Is it because the complaints are warranted or the ongoing compensation culture? hulla baloo
  • Score: 0

8:21am Wed 24 Oct 12

bigal007 says...

the echo reported the other week there is bent police officers and the police dont use the law like they should and go around doing what they want the police talk people like crap then they will get complints made against them
the echo reported the other week there is bent police officers and the police dont use the law like they should and go around doing what they want the police talk people like crap then they will get complints made against them bigal007
  • Score: 0

8:24am Wed 24 Oct 12

Taskforce 141 says...

Gosh, that doesn't seem good, especially as reported crime is down; therefore the police are not handling LESS reports in a professional manner, or is it because the public have UNREALISTIC expectations of a force which is being hit by the government cutbacks?
Gosh, that doesn't seem good, especially as reported crime is down; therefore the police are not handling LESS reports in a professional manner, or is it because the public have UNREALISTIC expectations of a force which is being hit by the government cutbacks? Taskforce 141
  • Score: 0

8:34am Wed 24 Oct 12

gazdance says...

The public have unrealistic expectations. Plus the vast majority of people who the police deal with are the sort of people who have no respect for any kind of authority and are likely to complain about any perceived injustice even if they were the person doing something wrong in the first place.

We have a real compensation and complaint culture developing in this country. People seek to blame others yet take very little personal responsibility for their actions and the consequences of them.

If the police have done something genuinely wrong, or totally failed to investigate a crime then a complaint is fully justified. If, however, these complaints arise because someone simply doesn't like that they were asked or told by a police officer to stop doing something that they ought not to be doing in the first place, then it's just tough. Don't cause problems and the police will leave you alone. Simple!

No surprise that the Echo seized on that headline though.
The public have unrealistic expectations. Plus the vast majority of people who the police deal with are the sort of people who have no respect for any kind of authority and are likely to complain about any perceived injustice even if they were the person doing something wrong in the first place. We have a real compensation and complaint culture developing in this country. People seek to blame others yet take very little personal responsibility for their actions and the consequences of them. If the police have done something genuinely wrong, or totally failed to investigate a crime then a complaint is fully justified. If, however, these complaints arise because someone simply doesn't like that they were asked or told by a police officer to stop doing something that they ought not to be doing in the first place, then it's just tough. Don't cause problems and the police will leave you alone. Simple! No surprise that the Echo seized on that headline though. gazdance
  • Score: 0

9:03am Wed 24 Oct 12

sotonwinch09 says...

It is down to a rise in the complaint culture. Most of these complaints will be because they have been drunk and resisted arrest so have therefore been restrained. Mummy didn't like this because their little boy/girl in an angel so complained.
It is down to a rise in the complaint culture. Most of these complaints will be because they have been drunk and resisted arrest so have therefore been restrained. Mummy didn't like this because their little boy/girl in an angel so complained. sotonwinch09
  • Score: 0

9:09am Wed 24 Oct 12

Brite Spark says...

I think that Hampshire Police are really nice chaps and ladies, they gave me a free room last Christmas I didn't even ask them for it. Then, perhaps realising that hyperthermia and boredom was setting in, and showing their softer side, they drove me home, one would have to pay lots of money for service like that elsewhere.
I think that Hampshire Police are really nice chaps and ladies, they gave me a free room last Christmas I didn't even ask them for it. Then, perhaps realising that hyperthermia and boredom was setting in, and showing their softer side, they drove me home, one would have to pay lots of money for service like that elsewhere. Brite Spark
  • Score: 0

9:13am Wed 24 Oct 12

arthur dalyrimple says...

there is but one very big problem in this country , FREEMASONRY.
there is but one very big problem in this country , FREEMASONRY. arthur dalyrimple
  • Score: 0

9:25am Wed 24 Oct 12

sotonwinch09 says...

Agreed! I would love to know how many of these complaints are from these Freemason brainwashed morons. "I do not stand under you" blah blah blah.
Agreed! I would love to know how many of these complaints are from these Freemason brainwashed morons. "I do not stand under you" blah blah blah. sotonwinch09
  • Score: 0

9:43am Wed 24 Oct 12

huckit P says...

So a drop of 43% the previous year balances the increase. What dipstick thought of that as a defence?
It could be that some of the problems stem from Plastic Policemen because you really have to look hard (from the front) to see if you are dealing with a real police officer or a poorly trained wannabee. Admittedly from the back it is easier, but that's not the bit you usually see.
So a drop of 43% the previous year balances the increase. What dipstick thought of that as a defence? It could be that some of the problems stem from Plastic Policemen because you really have to look hard (from the front) to see if you are dealing with a real police officer or a poorly trained wannabee. Admittedly from the back it is easier, but that's not the bit you usually see. huckit P
  • Score: 0

9:49am Wed 24 Oct 12

sotonwinch09 says...

huckit P wrote:
So a drop of 43% the previous year balances the increase. What dipstick thought of that as a defence?
It could be that some of the problems stem from Plastic Policemen because you really have to look hard (from the front) to see if you are dealing with a real police officer or a poorly trained wannabee. Admittedly from the back it is easier, but that's not the bit you usually see.
By plastic policemen I presume you are referring to special constables? If so then they go through the same basic training as a full time officer (at no cost to the tax payer). They would not take on a serious case by themselves if they didn't have the training or competence. At least they are contributing to society and doing something to keep the community safe. This is half the problem of this complaint culture. Everyone expects something to be done for them and will not do it themselves.
[quote][p][bold]huckit P[/bold] wrote: So a drop of 43% the previous year balances the increase. What dipstick thought of that as a defence? It could be that some of the problems stem from Plastic Policemen because you really have to look hard (from the front) to see if you are dealing with a real police officer or a poorly trained wannabee. Admittedly from the back it is easier, but that's not the bit you usually see.[/p][/quote]By plastic policemen I presume you are referring to special constables? If so then they go through the same basic training as a full time officer (at no cost to the tax payer). They would not take on a serious case by themselves if they didn't have the training or competence. At least they are contributing to society and doing something to keep the community safe. This is half the problem of this complaint culture. Everyone expects something to be done for them and will not do it themselves. sotonwinch09
  • Score: 0

10:08am Wed 24 Oct 12

Nicole23 says...

People should lose their human rights under law once they choose to break laws.
How can a criminal have rights? What about the victim? Where are their rights?
People should lose their human rights under law once they choose to break laws. How can a criminal have rights? What about the victim? Where are their rights? Nicole23
  • Score: 0

10:28am Wed 24 Oct 12

phil maccavity says...

Having experienced policing in other parts of the world, I am grateful to live under the care and protection of our own police force.
I am not saying they are perfect but they are, at the very least, subject to public scrutiny.
Having experienced policing in other parts of the world, I am grateful to live under the care and protection of our own police force. I am not saying they are perfect but they are, at the very least, subject to public scrutiny. phil maccavity
  • Score: 0

10:33am Wed 24 Oct 12

Niel says...

arthur dalyrimple wrote:
there is but one very big problem in this country , FREEMASONRY.
Unlikely, considering the pogrom's enacted against them by nu-labia.
More likely the **** family members now 'in the job' throwing their weight around, or abusing their posistion of public trust to protect their 'family' interests or persue vendetta's...
[quote][p][bold]arthur dalyrimple[/bold] wrote: there is but one very big problem in this country , FREEMASONRY.[/p][/quote]Unlikely, considering the pogrom's enacted against them by nu-labia. More likely the **** family members now 'in the job' throwing their weight around, or abusing their posistion of public trust to protect their 'family' interests or persue vendetta's... Niel
  • Score: 0

10:34am Wed 24 Oct 12

Niel says...

Interesting nu-labia is acceptable P I K E Y isn't!
Interesting nu-labia is acceptable P I K E Y isn't! Niel
  • Score: 0

10:34am Wed 24 Oct 12

Niel says...

Interesting nu-labia is acceptable P I K E Y isn't!
Interesting nu-labia is acceptable P I K E Y isn't! Niel
  • Score: 0

10:46am Wed 24 Oct 12

Linesman says...

Unfortunately the events at Hillsborough and during the Miners' strike show that the police, who are there to uphold the law, act as if they ARE the law.

I agree with phil maccavity's post @ 10:28, our police are the best that I have come across in my travels, but that does not mean that there is not room for improvement here.
Unfortunately the events at Hillsborough and during the Miners' strike show that the police, who are there to uphold the law, act as if they ARE the law. I agree with phil maccavity's post @ 10:28, our police are the best that I have come across in my travels, but that does not mean that there is not room for improvement here. Linesman
  • Score: 0

12:22pm Wed 24 Oct 12

Inform Al says...

Nobody's perfect, even I have made mistakes, 1974 I think it was. We must unfortunately expect to get an increase in complaints from a force that is so badly underfundewd by central government. Although on the face of it crime is decreasing, our plebs are very aware that it is the reporting of crime, thanks to the costly 101 number, that is decreasing. They in fact continue to work very hard to safeguard us and our property. Of course, there are always gonna be some bad eggs in any organisation, thankfully in the police they are very rare.
Nobody's perfect, even I have made mistakes, 1974 I think it was. We must unfortunately expect to get an increase in complaints from a force that is so badly underfundewd by central government. Although on the face of it crime is decreasing, our plebs are very aware that it is the reporting of crime, thanks to the costly 101 number, that is decreasing. They in fact continue to work very hard to safeguard us and our property. Of course, there are always gonna be some bad eggs in any organisation, thankfully in the police they are very rare. Inform Al
  • Score: 0

1:40pm Wed 24 Oct 12

Hdg end mo says...

Police take extreme abuse about members of family/sexuality etc from drunken louts even assaulted however if they grab a scrote who's pinching a satnav then human rights comes into it the police are not allowed to police anymore without fear of an ipcc investigation from some lowlife only interested in claiming against them. And this news comes on the day Hampshire constabularys top cop gets moved to another position after overseeing cutbacks, selling off police stations, less cops on streets, saving this Cameron lead organisation money but keeping officers demoralised and at a all time low
Police take extreme abuse about members of family/sexuality etc from drunken louts even assaulted however if they grab a scrote who's pinching a satnav then human rights comes into it the police are not allowed to police anymore without fear of an ipcc investigation from some lowlife only interested in claiming against them. And this news comes on the day Hampshire constabularys top cop gets moved to another position after overseeing cutbacks, selling off police stations, less cops on streets, saving this Cameron lead organisation money but keeping officers demoralised and at a all time low Hdg end mo
  • Score: 0

2:50pm Wed 24 Oct 12

Huffter says...

Hdg end mo wrote:
Police take extreme abuse about members of family/sexuality etc from drunken louts even assaulted however if they grab a scrote who's pinching a satnav then human rights comes into it the police are not allowed to police anymore without fear of an ipcc investigation from some lowlife only interested in claiming against them. And this news comes on the day Hampshire constabularys top cop gets moved to another position after overseeing cutbacks, selling off police stations, less cops on streets, saving this Cameron lead organisation money but keeping officers demoralised and at a all time low
Any chance of this in English?
[quote][p][bold]Hdg end mo[/bold] wrote: Police take extreme abuse about members of family/sexuality etc from drunken louts even assaulted however if they grab a scrote who's pinching a satnav then human rights comes into it the police are not allowed to police anymore without fear of an ipcc investigation from some lowlife only interested in claiming against them. And this news comes on the day Hampshire constabularys top cop gets moved to another position after overseeing cutbacks, selling off police stations, less cops on streets, saving this Cameron lead organisation money but keeping officers demoralised and at a all time low[/p][/quote]Any chance of this in English? Huffter
  • Score: 0

3:22pm Wed 24 Oct 12

Hdg end mo says...

Huffter wrote:
Hdg end mo wrote:
Police take extreme abuse about members of family/sexuality etc from drunken louts even assaulted however if they grab a scrote who's pinching a satnav then human rights comes into it the police are not allowed to police anymore without fear of an ipcc investigation from some lowlife only interested in claiming against them. And this news comes on the day Hampshire constabularys top cop gets moved to another position after overseeing cutbacks, selling off police stations, less cops on streets, saving this Cameron lead organisation money but keeping officers demoralised and at a all time low
Any chance of this in English?
That's a very constructive responce
[quote][p][bold]Huffter[/bold] wrote: [quote][p][bold]Hdg end mo[/bold] wrote: Police take extreme abuse about members of family/sexuality etc from drunken louts even assaulted however if they grab a scrote who's pinching a satnav then human rights comes into it the police are not allowed to police anymore without fear of an ipcc investigation from some lowlife only interested in claiming against them. And this news comes on the day Hampshire constabularys top cop gets moved to another position after overseeing cutbacks, selling off police stations, less cops on streets, saving this Cameron lead organisation money but keeping officers demoralised and at a all time low[/p][/quote]Any chance of this in English?[/p][/quote]That's a very constructive responce Hdg end mo
  • Score: 0

4:04pm Wed 24 Oct 12

Dresnez says...

Load of nut cases on here today!

When police taser a blind 61 yr old man with a white cane in the back and when police behave as per PC Harwood, attacking Mr Ian Tomlinson from behind as he was walking away from them with his hands in his pockets then I have to believe that there is something very wrong with the culture in the police force and that they are need to improve their selection criteria.

Many people die in custody in this country and I no longer feel the police are trustworthy.

Dixon of Dock Green has been replaced by thugs in uniform who thing they are Starsky and Hutch.

There are of course many decent police, but I am afraid my trust in the police has been very severely shaken.

I am a 63yr old female who has not been in trouble with the law at any time, just in case you think I am some sort of criminal.

I just grew up in times when the police were honourable.
Load of nut cases on here today! When police taser a blind 61 yr old man with a white cane in the back and when police behave as per PC Harwood, attacking Mr Ian Tomlinson from behind as he was walking away from them with his hands in his pockets then I have to believe that there is something very wrong with the culture in the police force and that they are need to improve their selection criteria. Many people die in custody in this country and I no longer feel the police are trustworthy. Dixon of Dock Green has been replaced by thugs in uniform who thing they are Starsky and Hutch. There are of course many decent police, but I am afraid my trust in the police has been very severely shaken. I am a 63yr old female who has not been in trouble with the law at any time, just in case you think I am some sort of criminal. I just grew up in times when the police were honourable. Dresnez
  • Score: 0

6:01pm Wed 24 Oct 12

starfish01 says...

Complaints are up because so many people want to get compensation these days and also have no idea what the remit of the police actually is. All you have to do is look at the Hampshire Constabulary Facebook page to see the ridiculous complaints people are making on there to see the level of understanding people have - there are people complaining about the police helicopter going around looking for a criminal as it woke them up etc...

Give the police a break, they do a fantastic job here in Hampshire given the massive budget constraints and political mire they have to wade through!
Complaints are up because so many people want to get compensation these days and also have no idea what the remit of the police actually is. All you have to do is look at the Hampshire Constabulary Facebook page to see the ridiculous complaints people are making on there to see the level of understanding people have - there are people complaining about the police helicopter going around looking for a criminal as it woke them up etc... Give the police a break, they do a fantastic job here in Hampshire given the massive budget constraints and political mire they have to wade through! starfish01
  • Score: 0

6:48pm Wed 24 Oct 12

bigal007 says...

phil maccavity wrote:
Having experienced policing in other parts of the world, I am grateful to live under the care and protection of our own police force.
I am not saying they are perfect but they are, at the very least, subject to public scrutiny.
why are u are a drug runner did they make u bend over
[quote][p][bold]phil maccavity[/bold] wrote: Having experienced policing in other parts of the world, I am grateful to live under the care and protection of our own police force. I am not saying they are perfect but they are, at the very least, subject to public scrutiny.[/p][/quote]why are u are a drug runner did they make u bend over bigal007
  • Score: 0

8:02pm Thu 25 Oct 12

biggus2 says...

I'd like to know how many of the complaints came from the Crims who have been nicked for breaking the law and complain for the sake of it just because they have been caught and don't like it. (Most)
I'd like to know how many of the complaints came from the Crims who have been nicked for breaking the law and complain for the sake of it just because they have been caught and don't like it. (Most) biggus2
  • Score: 0

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