Hospital probe after 90-year-old Hampshire woman Pam Bailey left on trolley for five hours

Daily Echo: Hospital probe after 90-year-old left on trolley for five hours Hospital probe after 90-year-old left on trolley for five hours

A HAMPSHIRE hospital has launched an investigation after a 90-year-old dementia patient was left for nearly five hours on a trolley in a corridor awaiting treatment.

Pam Bailey, of Fareham, went to Queen Alexandra Hospital, in Portsmouth, suffering from a water infection, vomiting and dehydration.

She was handed over by the ambulance crew to staff at the accident and emergency department at 6.20pm and was left waiting until after 11pm to be seen in a treatment room.

The former Women's Royal Naval Servicewoman said that she was left shaken by the ordeal and feels it has taken years off her life.

Now Mrs Bailey has made a formal complaint to the hospital concerning the wait and her subsequent treatment.

A Portsmouth Hospitals NHS Trust spokeswoman said: “Portsmouth Hospitals NHS Trust aspires for all patients to receive treatment in a timely way according to their clinical need.

“We make every effort to ensure patient experience is of a high standard and place patients at the centre of everything we do.

“We strive to ensure that patients coming into the emergency department are seen within four hours of arrival, however we have recently experienced an unprecedented increase in attendances to the department.

“We are unable to comment on individual cases due to patient confidentiality.”

Comments (5)

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9:29pm Wed 20 Feb 13

cantthinkofone says...

I feel very sorry for the QA in the situation they're in.

PFI Hospital. A deal encouraged by the government.

Shiny building.

No money to staff it.

Have a look at the infographic on this page: http://nhsforsale.in
fo/privatisation-lis
t/surgery/the-great-
pfi-swindle.html

That's national of course, but Portsmouth are one of the victims.
I feel very sorry for the QA in the situation they're in. PFI Hospital. A deal encouraged by the government. Shiny building. No money to staff it. Have a look at the infographic on this page: http://nhsforsale.in fo/privatisation-lis t/surgery/the-great- pfi-swindle.html That's national of course, but Portsmouth are one of the victims. cantthinkofone

11:05pm Wed 20 Feb 13

MGRA says...

builders would not leave a newly laid strip of bricks unattended for that long !!! Its really this simple... the wrong sort of people are working in hospitals.
builders would not leave a newly laid strip of bricks unattended for that long !!! Its really this simple... the wrong sort of people are working in hospitals. MGRA

11:55pm Wed 20 Feb 13

sparkster says...

in a word just plain disgusting, poor woman
in a word just plain disgusting, poor woman sparkster

8:53am Thu 21 Feb 13

Linesman says...

It comes as no great surprise. One of the first things that happened at that hospital when this government came to power, was to shut a ward for the terminally ill, despite a massive protest.

This 'Caring' government just does not care.
It comes as no great surprise. One of the first things that happened at that hospital when this government came to power, was to shut a ward for the terminally ill, despite a massive protest. This 'Caring' government just does not care. Linesman

9:36am Thu 21 Feb 13

Niel says...

MGRA wrote:
builders would not leave a newly laid strip of bricks unattended for that long !!! Its really this simple... the wrong sort of people are working in hospitals.
Mis-management by accountants, nothing new in the NHS...
[quote][p][bold]MGRA[/bold] wrote: builders would not leave a newly laid strip of bricks unattended for that long !!! Its really this simple... the wrong sort of people are working in hospitals.[/p][/quote]Mis-management by accountants, nothing new in the NHS... Niel

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