90-year-old patient left in hospital corridor for five hours

Daily Echo: 90-year-old patient left in hospital corridor for five hours 90-year-old patient left in hospital corridor for five hours

A HAMPSHIRE hospital has launched an investigation after a 90-year-old dementia patient was left for nearly five hours on a trolley in a corridor awaiting treatment.

Pam Bailey, of Fareham, went to Queen Alexandra Hospital, in Portsmouth, suffering from a water infection, vomiting and dehydration.

She was handed over by the ambulance crew to staff at the accident and emergency department at 6.20pm and was left waiting until after 11pm to be seen in a treatment room.

The former Women’s Royal Naval Servicewoman said that she was left shaken by the ordeal and feels it has taken years off her life.

Now Mrs Bailey has made a formal complaint to the hospital concerning the wait and her subsequent treatment.

A Portsmouth Hospitals NHS Trust spokeswoman said: “We make every effort to ensure patient experience is of a high standard and place patients at the centre of everything we do. We strive to ensure that patients coming into the emergency department are seen within four hours of arrival, however we have recently experienced an unprecedented increase in attendances.

“We are unable to comment on individual cases due to patient confidentiality.”

Comments (1)

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8:09pm Thu 21 Feb 13

freemantlegirl2 says...

How very sad that there are NO posts about the appalling and frankly third world treatment towards this patient.

There needs to be an urgent review of ALL hospital staff about the treatment of older people and in particular patients with dementia. There are too many of these stories and given the government's call about Dementia we ALL need to take some responsibility and stop this happening.

I wish Mrs Bailey all the best.
How very sad that there are NO posts about the appalling and frankly third world treatment towards this patient. There needs to be an urgent review of ALL hospital staff about the treatment of older people and in particular patients with dementia. There are too many of these stories and given the government's call about Dementia we ALL need to take some responsibility and stop this happening. I wish Mrs Bailey all the best. freemantlegirl2
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