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Rogue traders could target elderly and vulnerable following storm
ROGUE traders could try to profit from the damage caused by this week’s storm, the county council’s Trading Standards Service has warned.
They could take advantage of older and vulnerable residents, trying to persuade them to have work done where it is unnecessary or charge exorbitant prices.
If people find their property has been damaged by Monday’s storm, the advice from Trading Standards is to speak to their insurance companies before agreeing for anyone to carry out repair work, and never agree to work that is instigated as a result of a cold call, or via a leaflet drop.
Householders should obtain at least three written quotes from reputable businesses or traders who are either members of the Hampshire County Council Trading Standards Buy with Confidence scheme, or a recognised trade association.
Members of the Buy with Confidence scheme are fully audited to ensure their trading practices are legal, honest and fair.
All members have been checked for trustworthiness and compliance with consumer protection laws.
Traders who agree work at the home of an individual are required by law to provide consumers with a Notice of Rights to Cancel, which gives consumers a seven day cooling off period during which time they can change their mind.
Work should not begin until this period has ended, unless written agreement is obtained from the consumer beforehand.
Details of the Buy with Confidence scheme can be found by calling 01962 833620, emailing email@example.com or via the website buywithconfidence.gov.uk.
Anyone who has information about traders who are cold calling or who requires advice about doorstep crime, can contact Trading Standards Doorstep Crime Quick Response Team, on 01962 833666 from 9am until 5pm, Monday to Friday.
Outside these hours, if assistance is required, Hampshire police can be contacted on 101.
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