Praise for BT after internet problems

Daily Echo: Praise for BT after internet problems Praise for BT after internet problems

HOMES in a Hampshire market town lost their Internet connections during a nationwide fault with British Telecom’s broadband services.

Romsey’s town centre manager Mark Edgerley was one of those affected by the problem on Saturday.

Mr Edgerley experienced severe difficulties with his own service and others in the town were plagued with problems. “There were broadband issues certainly where I live at Whitenap. Problems ran from early on Saturday through to early evening. I use Twitter to promote activities to promote activities/events in the town and normally send several messages in the morning and was unable to do so,” said Mr Edgerley, who praised BT’s handling of the situation.

A BT spokesman confirmed there was what he described as an “issue” with broadband services in the Romsey area for a short time on Saturday morning and this was “quickly fixed”.

“We are sorry for any inconvenience this may have caused,” said the spokesman.


Post a comment

Remember you are personally responsible for what you post on this site and must abide by our site terms. Do not post anything that is false, abusive or malicious. If you wish to complain, please use the ‘report this post’ link.


About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree