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DIY recipe for happy B&Q workers

9:20am Friday 9th May 2008

comment Comments (16)   Have your say »


WORKERS for the Hampshire based DIY giant B&Q are among the happiest in the world - and that's official.

In a global survey of major companies, B&Q was the only company in the UK and one of just nine internationally to receive an award.

The spanners to sheds retailer, which is based at Chandler's Ford, has won the Gallup Great Workplace Award after topping its analysis of "employee engagement" or satisfaction with their work.

More than double the number of B&Q workers were found to be happy with their jobs than the global average, with 60 per cent whistling while they worked compared to a global average of 28 per cent. The average UK company keeps just 16 per cent of its staff happy, according to the Gallup survey, which compares more than 10 million workers across 100 countries.

Flexible working, support for staff volunteering, increased maternity and paternity pay as well as job share options are all among the reasons B&Q staff are so happy with their lot.

Tom Rath, of survey specialists Gallup, said: "The winners of this award have established a new global standard for engaging people. When compared to the millions of workgroups we have studied around the world, the awardees have worked tirelessly to create an environment that values people. They go far beyond trivial perks to ensure that each employee has an emotional connection to the company's mission and growth."

Martyn Phillips, human resources director at B&Q, said: "This award recognises the huge strides we have taken to put employee engagement at the heart of our business. Our staff engagement is helping to drive change and improve performance - our people are the key to success in the current market."


Your Say YourDaily Echo

B&Q worker, says...
9:26am Fri 9 May 08

I hate it.

mangobean, Eastleigh says...
9:42am Fri 9 May 08

Well they say Ignorance is Bliss and I must confess, I have more often than not found B&Q to be a load of ignorant, incompentent lackwits who couldn't organise the proverbial in a brewery.

10 months on and still major issues with my kitchen installation!

landlord, says...
9:56am Fri 9 May 08

quote
Well they say Ignorance is Bliss and I must confess, I have more often than not found B&Q to be a load of ignorant, incompentent lackwits who couldn't organise the proverbial in a brewery.

10 months on and still major issues with my kitchen installation!
quote


Shouldn't have been a cheapskate then should you. Pay peanuts get ..... cheap kitchen!

Denzil, work says...
10:03am Fri 9 May 08

What a load of old tripe. B & Q workers are the most miserable and grumpy in the world. Everytime I go in there they follow me around the shop expecting me to steal something.

Toad, Bishops Waltham says...
10:40am Fri 9 May 08

Denzil wrote:
What a load of old tripe. B & Q workers are the most miserable and grumpy in the world. Everytime I go in there they follow me around the shop expecting me to steal something.
...then stop stealing something every time you go in there. Duh!

A Shopper, Fair Oak says...
1:01pm Fri 9 May 08

Last week I went into B&Q and was greeted by an old chap in orange shirt and black trousers. He asked me if I wanted decking. Luckily I got the first punch in.

Beer Monster, Hythe says...
1:02pm Fri 9 May 08

I've been contracting at the office in Chandlers Ford for the past couple of months and can understand why the award was given.

Everyone's friendly, the attitude of the company is focused on communication across all levels and there's plenty of social interaction between employees (such as football, cricket and softball leagues).

It's been an eye opener for me, since the companies I usually work for are in the insurance industry who are so tied up in constricting rules, middle management and bureaucracy that they fail to see why their staff turnovers are so high.

c, southampton says...
2:00pm Fri 9 May 08

Denzil wrote:
What a load of old tripe. B & Q workers are the most miserable and grumpy in the world. Everytime I go in there they follow me around the shop expecting me to steal something.
We now know what u look like then.

Benny Fitt, Thornhill says...
2:22pm Fri 9 May 08

mangobean wrote:
Well they say Ignorance is Bliss and I must confess, I have more often than not found B&Q to be a load of ignorant, incompentent lackwits who couldn't organise the proverbial in a brewery. 10 months on and still major issues with my kitchen installation!
They do a wide range of barbecues and picnic things, so try eating alfresco!
(No! That is not Denzil's foreign partner!)

Benny Fitt, Thornhill says...
2:27pm Fri 9 May 08

mangobean wrote:
Well they say Ignorance is Bliss and I must confess, I have more often than not found B&Q to be a load of ignorant, incompentent lackwits who couldn't organise the proverbial in a brewery. 10 months on and still major issues with my kitchen installation!
Why not compromise!
B&Q sell a wide range of barbecues and picnic things, so take advantage of the nice weather, and eat alfresco!

mangobean, Eastleigh says...
2:30pm Fri 9 May 08

If only the weather would permit for prolonged use of the barbecue.

And I still need to use the kitchen before and afterwards to chop and prep and use the d/w etc.

Should've gone to Homebase!


Benny Fitt, Thornhill says...
2:59pm Fri 9 May 08

mangobean wrote:
If only the weather would permit for prolonged use of the barbecue. And I still need to use the kitchen before and afterwards to chop and prep and use the d/w etc. Should've gone to Homebase!
Positive thinking mangobean!
Paper plates (bio-degradeable) and plastic cutlery (recycleable).
Buy a chopping block (B&Q or Homebase), and wash up in a bucket (B&Q or Homebase) using a kettle (B&Q or Homebase) boiled on the aforementioned barbecue!
Sunshine!
Must I think of EVERYTHING!
You have to try as well!


the Truth Master, in the Real World says...
3:08pm Fri 9 May 08

"using a kettle (B&Q or Homebase) boiled on the aforementioned barbecue!"

DONT BE SILLY, IT'LL MELT THE PLUG!


the Truth Master, in the Real World says...
3:16pm Fri 9 May 08

mangobean wrote:
Well they say Ignorance is Bliss and I must confess, I have more often than not found B&Q to be a load of ignorant, incompentent lackwits who couldn't organise the proverbial in a brewery. 10 months on and still major issues with my kitchen installation!
Try WICKES next time, better staff, better prices, better stuff and better service!

mangobean, Eastleigh says...
3:54pm Fri 9 May 08

Benny Fitt wrote:
mangobean wrote: If only the weather would permit for prolonged use of the barbecue. And I still need to use the kitchen before and afterwards to chop and prep and use the d/w etc. Should've gone to Homebase!
Positive thinking mangobean! Paper plates (bio-degradeable) and plastic cutlery (recycleable). Buy a chopping block (B&Q or Homebase), and wash up in a bucket (B&Q or Homebase) using a kettle (B&Q or Homebase) boiled on the aforementioned barbecue! Sunshine! Must I think of EVERYTHING! You have to try as well!
Jeez.

I may as well get a caravan and be a fully fledged pikey.

I'm off to Lidl to get the above shopping list.

Cheers Benny.

Benny Fitt, Thornhill says...
4:38pm Fri 9 May 08

mangobean wrote:
Benny Fitt wrote:
mangobean wrote: If only the weather would permit for prolonged use of the barbecue. And I still need to use the kitchen before and afterwards to chop and prep and use the d/w etc. Should\'ve gone to Homebase!
Positive thinking mangobean! Paper plates (bio-degradeable) and plastic cutlery (recycleable). Buy a chopping block (B&Q or Homebase), and wash up in a bucket (B&Q or Homebase) using a kettle (B&Q or Homebase) boiled on the aforementioned barbecue! Sunshine! Must I think of EVERYTHING! You have to try as well!
Jeez. I may as well get a caravan and be a fully fledged pikey. I\'m off to Lidl to get the above shopping list. Cheers Benny.
Now you're thinking!
Well done!
A caravan is the answer!
As Del Boy would say, 'the world is your lobster'!
Just remember to let me know when you are on the move, because I don't want to be at the end of your 'convoy'!

Comments are closed on this article.

HAPPY AT THEIR WORK: Staff at B&Q in Nursling celebrate after the company is named as one of the best places to work. HAPPY AT THEIR WORK: Staff at B&Q in Nursling celebrate after the company is named as one of the best places to work.

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