sick drivers and slower passengers. Thats a poor excuse for a form of get out. It's never their fault is it.

maybe the problem is because nobody can get around the city with any speed.

Its about time there was a propper travel interchange built.
new coach/rail station and a park and ride.
then get digital time tables at all bus stops.

maybe i should put my name down to be an MP?

Reminds me of the incident years ago, somewhere else, where a bus actually went through its entire route without actually stopping to pick up passengers. The driver went on to make transport history by remarking that this was the only way he could stick to the timetable

I wish I was a corporation. Then I, too, could simply refuse to accept any responsibility for anything whatsoever, and blame the customer

I think most of the problem is with the city traffic planners messing about with traffic lights and making junctions into one lane when there was two

LOL the excuses the drivers come out with when i ask is 'i don't know' then they get shirty because i asked,

Outgoing owner and boss Peter Osborne retired leaving a management team that "wasn't up to the task", Mr Wickham said, and it took time for replacements to turn things around.

That is a total lie about the former management of Marchwood Motorways. The company worked very well until Blue Line removed the Marchwood management and put in their own incompetent managers who were simply not capable of running a bus service. The first thing they did was to remove the 19 service to Thornhill which is/was needed by the older people to get to the octors at Thornhill Park road. If Blueline had left the Marchwood management in place instead of putting in management who spends more time in the pub than managaging then it would have been ok.

Mr Wickham from Blue Line I think you can probably expect a solicitors letter very shortly.

One thing I should have added is the two ex managers of Marchwood Motorways had the respect of their staff and the staff would have done anything for them at very short notice. The present management have no respect from their staff whatsoever. The management will not listen to their drivers who in most cases have over 20 years experience of bus work, listen to your staff Blue Line and stop being so cost driven.

To Blue Line, please employ managers who know what they are doing. Its no good employing managers who have no or very little knowledge of buswork and bus running times.

I will be writing to VOSA as its about time they knew whats going on at Blueline. Take last years late night buses fiasco when something happened that shows the management of Blueline for what they are.

After these lies its about time VOSA heard the truth about Blueline management and the goings on behind the scenes.

Shame on you!

Does Mr Soper also blame the passengers for some of the incredibly rude drivers, and the general lack of customer service?

I can sympathise with the traffic issues, to blame slow passengers is ridiculous.
But what use is fining the company,only reduces their future investment plans, or may get get rid of staff to cover the fine.
Where does the money go?

So what is the excuse for leaving early, then? Many times I have arrived at the bus stop to catch the Bluestar 1 in the evening only to find it has already gone, five or six minutes early.

fined how much? up go the fares again, unless you have an (out of date) pass i suppose.

I have to agree with most of the post on here. If the current Management put as much effort in to bus repairs and time keeping as they do in drivers appearnce e.g color of his/her shoes or wearing a tie the there would not be a problem. Yes Southampton's road network is much to blame with the councils love affair with seimens traffic lights etc and digging up roads for 6 +months at a time. INVEST in Park and Ride & a Bus Station !! Passengers being slow Maybe has a lot to do with are foreign frinds using £20 notes for a £1.50 fare. You get 5 of them and the drivers little change soon runs out. On the time table do people realise the bus driver on BS 1 is only given 15 mins to get to chilworth roundabout ..... Traffic sometimes ques from the cowherds pub to chilworth in rush hour. Perhaps the echo should send an undercover reporter to find these facts out. We have drivers leaving due to most of these problems.

DSM wrote:
So what is the excuse for leaving early, then? Many times I have arrived at the bus stop to catch the Bluestar 1 in the evening only to find it has already gone, five or six minutes early.

You are talking rubbish DSM.. If this happened the driver would be caught and sacked. Now run along and get a life instead of trying to create some sort of online complaint forum.

DSM wrote:
So what is the excuse for leaving early, then? Many times I have arrived at the bus stop to catch the Bluestar 1 in the evening only to find it has already gone, five or six minutes early.

Thro experience it's not leaving 3 to 8 mins early, it's leaving 15 mins late. The bus you think you have have just missed is The bus prior tou yours!!!

George wrote:
Reminds me of the incident years ago, somewhere else, where a bus actually went through its entire route without actually stopping to pick up passengers. The driver went on to make transport history by remarking that this was the only way he could stick to the timetable I wish I was a corporation. Then I, too, could simply refuse to accept any responsibility for anything whatsoever, and blame the customer

perhaps they should use realistic timetables

Grumpy wrote:
Outgoing owner and boss Peter Osborne retired leaving a management team that "wasn't up to the task", Mr Wickham said, and it took time for replacements to turn things around. That is a total lie about the former management of Marchwood Motorways. The company worked very well until Blue Line removed the Marchwood management and put in their own incompetent managers who were simply not capable of running a bus service. The first thing they did was to remove the 19 service to Thornhill which is/was needed by the older people to get to the octors at Thornhill Park road. If Blueline had left the Marchwood management in place instead of putting in management who spends more time in the pub than managaging then it would have been ok. Mr Wickham from Blue Line I think you can probably expect a solicitors letter very shortly.

and they wonder why people want to use their cars and not public transport

Its hard enough to drive just one journey on time in a car. I think that we should congratulate drivers and management of both bus companies for getting so many of the buses to operate anywhere close to time.

I would hate to think how much effort goes into running a bus operation. If all the smart people who have critised think that it is easy - they should start their own!!

It seems rather strange that the only reliable operator in the city namely uni-link has recently lost its contract to the university, to? none other than go ahead blue line. It beggars belief what brain power is in charge of the uni when they take their services away from somebody who has a near 100% reliability record and give it to a firm with a record like blue line. Surely if it cant run what its already got then how will it run what its already got and the uni contract.
GET WALKING STUDENTS ITS THE ONLY WAY TO GET THERE!!

mike wrote:
I think most of the problem is with the city traffic planners messing about with traffic lights and making junctions into one lane when there was two

If bus lanes were abolished there would'nt be half the problems with conjestion. Buses have too much priority on southamptons roads with often empty bus lanes on most major routes. Take bursledon road before 9am - there is always half a mile of traffic waiting to get into town. I say they should fine the bus companys by opening all bus lanes.

Dave, you miss the point. Bus lanes serve to allow passengers a quicker journey into town, whilst car users are penalised for adding to the conjestion. What IS needed is a decent park and ride system. Oxford and Bristol can do it.... why can't Southampton?

There have been many other posts in this discussion which have been spot-on, though....

I myself have experienced problems with Blue Line buses not showing up on several occasions excuses always being sickness. I do agree though on the others. Traffic being a big issue, if other road users gave way to buses this would help buses to run on time or make up time, and why do people who have been waiting for 5-10 mins NOT have their fare ready and mothers who, during the rush hour 4-6 pm insist on taking a weeks worth of shopping on to the bus when they could almost certainly have gone shopping earlier in the day. I feel that 99% of the time Solent Blue Line provide a great,friendly service.

Here's two things that would help speed up s(alledged) "slow" passengers: intergrate all services and operate a scheme similar to London's Oyster Card - no need to take cash or worry about change. Also, for goodness sake, First - use the centre doors where available!

Having read all these comments,I have just one Question. How many of you are ex busdrivers?
I don't mean did you do the job for a fewv weeks while you were waiting for a better paid job to conme along.How many of you,like me and a lot of others,did it for about 30 years or more? Judging by your comments,not many of you. Most of you don't have a clue what you are talking about.

Bollenater wrote:
Dave, you miss the point. Bus lanes serve to allow passengers a quicker journey into town, whilst car users are penalised for adding to the conjestion. What IS needed is a decent park and ride system. Oxford and Bristol can do it.... why can't Southampton? There have been many other posts in this discussion which have been spot-on, though....

Bollicknator, I have not missed the point. Public transport is an alternative means of transport. It is choice whether you travel by car, bus, or tractor even. It is a fact that bus lanes cause conjestion and some roads are even giving priority to buses at peak times which adds to this conjestion. Southampton is nowhere near as conjested as say, London where buses (as well as cabs) are the preferred method of transport, therefore bus lanes would be justified.

Colin Hawken wrote:
Having read all these comments,I have just one Question. How many of you are ex busdrivers?
I don't mean did you do the job for a fewv weeks while you were waiting for a better paid job to conme along.How many of you,like me and a lot of others,did it for about 30 years or more? Judging by your comments,not many of you. Most of you don't have a clue what you are talking about.

Well said Colin, 37 years myself :-)

I'm a right thin-skinned idiot, aren't I everyone! I wonder why I can't take criticism without resorting to name-calling?

The one thing I've never understood is when people get on a bus and ask the Driver,"What happened to the bus in front of you?" How on earth do they expect the Driver to know about any bus except the one he is driving?
Think about it,it's hardly Rocket Science.

i have just moved down from wales i now work 4 first and back and they done EXACT FARE driver is not allowed to handle cash or give change maybe they should do it down hear

I have never been a car owner and I do not drive. Oxford has a successful park and ride system and it works very well from north to south and east and west of the city. However its success is down to bus lanes and traffic lights that work in favour of the bus along the route. However passengers ARE sometimes to blame for delays on all buses, bent weekly ticket that will not feed into the card reader, the old person who cannot find the pass, the tourist who hasn't a clue where they are aiming themselves at, the young mum with their confounded buggy which will not fold down or, they refuse to fold it down when asked by the driver, the fare quibblers trying to get a cheaper ride because they like to look macho and wish to quibble anyway just to be awkward. Then always the shortage of change that causes hassle. Need I go on, I could tell of umpteen observations which I have listed over the many years since riding on a Southampton tram and Hants & Dorset buses. I am fortunate in living in the Oxford area, although we do have roadwork problems which do cause a good deal of trouble. The de-regulation of the industry has not worked well since its inception, but not having any alternative I just have to live with it.

Colin Hawken wrote:
The one thing I\'ve never understood is when people get on a bus and ask the Driver,\"What happened to the bus in front of you?\" How on earth do they expect the Driver to know about any bus except the one he is driving?
Think about it,it\'s hardly Rocket Science.

Radio communication?

I have been doing this for 2 yrs now and love the job, although it is made very hard when timetables are trimmed to the bare minimum with little chance of catch up time anywhere. We also have to deal with rush hour in the morning and as we're still trying to catch up our time, along comes 9am and all the pass holders decend on us from everywhere!

The traffic is obviously a major issue on certain routes too (have you tried to get from the Woodman to Tauntons College in 3 minutes at 8.30am!! as thats what we're expected to do!)

Running early is a big no no and our company is very strict on that and I have known of drivers to get sacked if they get caught being significantly early.

Overall, if the company gave us more realistic times, epecially on certain routes and especially round the rush hours, it would all go a lot smoother. They also need spare buses and drivers so when things do go pearshaped they can just chuck another bus in on time somewhere to try and help out for a trip - but doubt that would ever happen in the cost cutting regime we are dealing with!!

Bob444 wrote:

Colin Hawken wrote: The one thing I\'ve never understood is when people get on a bus and ask the Driver,\"What happened to the bus in front of you?\" How on earth do they expect the Driver to know about any bus except the one he is driving? Think about it,it\'s hardly Rocket Science.

Radio communication?

The drivers would be on their radios all day then - and they shouldn't really use them in motion anyway!!! Its impossible to track every bus all day, until they get some sort of sat nav and location system into every bus!!

Bob444 wrote:

Colin Hawken wrote:
The one thing I\'ve never understood is when people get on a bus and ask the Driver,\"What happened to the bus in front of you?\" How on earth do they expect the Driver to know about any bus except the one he is driving?
Think about it,it\'s hardly Rocket Science.

Radio communication?

Idiot

Whats the point of fining the bus co's? The services will NEVER improve. They don't give a flying fc.uk about their passengers, they only care about profits. Check them out on line and see how much profit they make, I did and it will amaze you! It's cheaper (still) to take your car to towns and park for a couple of hours than get a bus. It's even cheaper with a few people to get a taxi for c.hrists sake, make sense? NO! Gggggrrrr

Outgoing owner and boss Peter Osborne retired leaving a management team that "wasn't up to the task", Mr Wickham said, and it took time for replacements to turn things around.

If the Marchwood Motorways management was so bad why were they kept on to run the system for so long.
As Go Ahead was a transport company in the first place they and only they are responsable for the running of the system and are therefore responsablle for all the failings

its all part of a big plan to get those with free passes of the buses, the way the govt funding works is to give the bus companies 75 pence for every £1,

also when i feel lazy and don't want to walk into town i catch the train its cheaper

Colin Hawken wrote:
Whoever is using my name,if you haven\'t got the courage to identify yourself,shut up. I didn\'t send to you either bollenater.

Didn't say you did... and I'm not hiding behind anyone elses ID either. HTH. HAND.

Unilink aren't reliable!! Their buses are ALREADY 5-10 mins late even leaving the National Oceanography centre (beginning of route) and sometimes don't even bother going down to the station (U1C on weekends). I waited at the station for what i THOUGHT was the last bus into town, never turned up, I phoned unilink and they said 'oh we cancelled that one' well why does it say it's coming on the board?! We had to escort an older lady on the CityLink because she was worried she'd get lost changing buses. Not on really.

How can the buses already be late at the very beginning of the route? No hope there really.

Talya wrote:
Unilink aren\'t reliable!! Their buses are ALREADY 5-10 mins late even leaving the National Oceanography centre (beginning of route) and sometimes don\'t even bother going down to the station (U1C on weekends). I waited at the station for what i THOUGHT was the last bus into town, never turned up, I phoned unilink and they said \'oh we cancelled that one\' well why does it say it\'s coming on the board?! We had to escort an older lady on the CityLink because she was worried she\'d get lost changing buses. Not on really. How can the buses already be late at the very beginning of the route? No hope there really.

A bus ca be late at the beginning of its route for several reasons.... late arrival from its previous route is one of them.

Around the time that thatcher privatised OUR buses, conductors were dispensed with.

Nowadays, bus drivers are expected to drive the bus, collect fares and act as travel enquiry agents. Is it any surprise that late running happens?

paul wrote:
I bloody hate bus drivers, i had to go on public transport about 2 years ago when some benefit claimer stole my car. I say replace them with Polish drivers.

I bloody hate french polishers, i had to have a table restored about 2 years ago when some benefit claimer burgled my house and stood on it. I say replace them with spanish polishers.

There... that makes as muh sense, Paul!

Dave wrote:

mike wrote: I think most of the problem is with the city traffic planners messing about with traffic lights and making junctions into one lane when there was two

If bus lanes were abolished there would'nt be half the problems with conjestion. Buses have too much priority on southamptons roads with often empty bus lanes on most major routes. Take bursledon road before 9am - there is always half a mile of traffic waiting to get into town. I say they should fine the bus companys by opening all bus lanes.

i think that we should have more bus lanes to increase the level of buses that is needed to run a very standred of bus levels with in the city,and more low floor buses

have u noticed how much the company have gone downhill since blue line took over marchwood mr grumpy u r spot on mate !!!!!!!!!!!!!!!!!!!

timetables need 2 b redone !!!! they r at leasr 10 yrs old blame southampton city council 4 this mess !!!!

I can agree with alot of the comments about the state of the roads in southampton, and the fact that the council have not put money into repairing them. I raised this question with Cllr Gavin Dick through my own ward councilor who had the cabinet post at the time, he was more worried about getting Millbrook road resurfaced, because of the money that the boat show brought into the city then looking at the other roads in the city.

As for park and ride, yes I agree that there should be some form of that, but the surrounding councills use to not be willing to give up some of their land to allow a park and ride scheme to be brought in, for the city. They are anti such things, even though Southampton is the main point of focus for the area, it is the place where a large percentage of people are employed, etc. Perhaps the council needs to take the bull by the horns and impose a congestion charge, just like Ken Livingstone did in London, that has certainly enabled people to move round the capital easier, plus he did not increase the prices on public transport he cut them, and the numbers using it went up, not down as predicted.

Something has to be done to get people out of their cars and on to public transport, perhaps the answer may be to take the buses that run in the city back into council control, and do what they did in Sheffield a few years ago that is have a maximum charge for what ever distance you travel. The problem of transport has to be solved soon, oil is running out, so eventually the petrol car will be no more, and then people will not have a god to bow down to their own little space to go to where they want to go will be gone.

For goods movement we need to be looking to try and move more freight by train, and where possible even waterways, to distribution centres closer to the final destinations, that way we will not need so many large heavy lorries on the roads.

If all public transport, buses, trains, ferries were cheaper to use, and there was a coordinated approach, ie a bus arrives a few minutes before the train to london left, and the same the other way, a few minutes before the ferry left then people would use. And even better if there was some way in which you could have through ticketing so you did not have to stop to purchase another ticket. That is the only way in which we will solve the transport propblems.

I know I am looking at utopia but uptopia is going to have to come soon, and what will the oil gods do then when there is no more oil!!!!!!!!!!!!

anon wrote:
I can agree with alot of the comments about the state of the roads in southampton, and the fact that the council have not put money into repairing them. I raised this question with Cllr Gavin Dick through my own ward councilor who had the cabinet post at the time, he was more worried about getting Millbrook road resurfaced, because of the money that the boat show brought into the city then looking at the other roads in the city.

As for park and ride, yes I agree that there should be some form of that, but the surrounding councills use to not be willing to give up some of their land to allow a park and ride scheme to be brought in, for the city. They are anti such things, even though Southampton is the main point of focus for the area, it is the place where a large percentage of people are employed, etc. Perhaps the council needs to take the bull by the horns and impose a congestion charge, just like Ken Livingstone did in London, that has certainly enabled people to move round the capital easier, plus he did not increase the prices on public transport he cut them, and the numbers using it went up, not down as predicted.

Something has to be done to get people out of their cars and on to public transport, perhaps the answer may be to take the buses that run in the city back into council control, and do what they did in Sheffield a few years ago that is have a maximum charge for what ever distance you travel. The problem of transport has to be solved soon, oil is running out, so eventually the petrol car will be no more, and then people will not have a god to bow down to their own little space to go to where they want to go will be gone.

For goods movement we need to be looking to try and move more freight by train, and where possible even waterways, to distribution centres closer to the final destinations, that way we will not need so many large heavy lorries on the roads.

If all public transport, buses, trains, ferries were cheaper to use, and there was a coordinated approach, ie a bus arrives a few minutes before the train to london left, and the same the other way, a few minutes before the ferry left then people would use. And even better if there was some way in which you could have through ticketing so you did not have to stop to purchase another ticket. That is the only way in which we will solve the transport propblems.

I know I am looking at utopia but uptopia is going to have to come soon, and what will the oil gods do then when there is no more oil!!!!!!!!!!!!

Utopia? Are you sure that's what you meant? Are you sure you didn't mean dystopia?

But yeh, you're right about everything else

Ihatebuses wrote:
Whats the point of fining the bus co\'s? The services will NEVER improve. They don\'t give a flying fc.uk about their passengers, they only care about profits. Check them out on line and see how much profit they make, I did and it will amaze you! It\'s cheaper (still) to take your car to towns and park for a couple of hours than get a bus. It\'s even cheaper with a few people to get a taxi for c.hrists sake, make sense? NO! Gggggrrrr

I hate buses is obviously living in cloud cuckoo land not on cloud 9. Blue line charge £12 and First £14 for a weeks travel. So obviously does not park in the city as if he did he would know that for a 9-5 office worker it can cost £8.00+ per day. This means they will be paying £45.00+ per week £180.00 a month just in parking add on petrol and you would be paying at least 3-4 times more than a bus passenger. I hope this makes sense.Ggggrrrr.

I think part of the problem is when they are creating the timetables. When they time how long it takes for the bus to get from A to B they must do it on a Sunday morning when there is very little traffic and few passengers, Then seem supprised that a 25 min journey actually takes 35min and one bus can't do the round trip once an hour.
They need more realistic timetables and more buses to provide a reliable service.

I would like to say: high time too these bus companies got fined..But as pointed out before, the fines will only lead to increased fares!! I can't count the times I've had to jump into the car to pick up my stranded children because the bus would not stop for them, or there was no bus at all, even after an hour's wait. And all the times my son got a ticking off at college for being late. And when I tried to call or e-mail Solent Blue Line, no reply!!

satisfied Blue Line user wrote:

Ihatebuses wrote: Whats the point of fining the bus co\\\'s? The services will NEVER improve. They don\\\'t give a flying fc.uk about their passengers, they only care about profits. Check them out on line and see how much profit they make, I did and it will amaze you! It\\\'s cheaper (still) to take your car to towns and park for a couple of hours than get a bus. It\\\'s even cheaper with a few people to get a taxi for c.hrists sake, make sense? NO! Gggggrrrr

I hate buses is obviously living in cloud cuckoo land not on cloud 9. Blue line charge £12 and First £14 for a weeks travel. So obviously does not park in the city as if he did he would know that for a 9-5 office worker it can cost £8.00+ per day. This means they will be paying £45.00+ per week £180.00 a month just in parking add on petrol and you would be paying at least 3-4 times more than a bus passenger. I hope this makes sense.Ggggrrrr.

I didn't say I was going to town for the whole week. Read my comment and you might see where you slipped up with you comment. Read and digest!

Ihatebuses wrote:

satisfied Blue Line user wrote:

Ihatebuses wrote: Whats the point of fining the bus co\\\\\\\'s? The services will NEVER improve. They don\\\\\\\'t give a flying fc.uk about their passengers, they only care about profits. Check them out on line and see how much profit they make, I did and it will amaze you! It\\\\\\\'s cheaper (still) to take your car to towns and park for a couple of hours than get a bus. It\\\\\\\'s even cheaper with a few people to get a taxi for c.hrists sake, make sense? NO! Gggggrrrr

I hate buses is obviously living in cloud cuckoo land not on cloud 9. Blue line charge £12 and First £14 for a weeks travel. So obviously does not park in the city as if he did he would know that for a 9-5 office worker it can cost £8.00+ per day. This means they will be paying £45.00+ per week £180.00 a month just in parking add on petrol and you would be paying at least 3-4 times more than a bus passenger. I hope this makes sense.Ggggrrrr.

I didn\'t say I was going to town for the whole week. Read my comment and you might see where you slipped up with you comment. Read and digest!

I never said you go to town for the week either. What I said was you OBVIOUSLY don't park in town because IF you did you would know the cost of parking and how much petrol you buy each week. Also the cost of car parking costs a minimum of £1.20 per hour and not many people can do all they need to do in that hour,as by the time a parking space has been found and you have got out of car park to start what you need to do you have probably wasted 5-10 mins. I catch the bus about 8am and it is full of city workers be it officer workers or retail staff and I am sure at least one of those would have a car, so they obviously know that it costs less to catch the bus than to park. Car parks are often unmanned and as car crime is quite high now I would not want to leave a car of mine in the city.

Bowmore wrote:
I think part of the problem is when they are creating the timetables. When they time how long it takes for the bus to get from A to B they must do it on a Sunday morning when there is very little traffic and few passengers, Then seem supprised that a 25 min journey actually takes 35min and one bus can't do the round trip once an hour.
They need more realistic timetables and more buses to provide a reliable service.

Timetables are worked out today how they have always been. 12mph without stopping around the route.

The 12mph comes from the average speed of a stagecoach from the victorian period.

This system has been in use since then and still is today with none of todays traffic being taken into account

Problems for bus drivers, cars parked illegally at bus stops and refusing to move out of the way.
The bus stop opposite Waitrose is a nightmare as there is always illegal parking. Maybe there could be red lines at bus stops to stop all illegal parking. Then the bullies on bikes who think it is fun to cycle across the road in front of the bus driver. It is about time the university initiatated a test for all cyclists - cycle on the road and use hand signals. Then the passengers - young mothers with buggies are the worst. They push their way on the bus and expect everybody to move out of the way then they get off at the next stop. People who fail to have the correct fare yet they have been standing at the bus stop for ages. The students on the unilink stand at the front of the bus and refuse to move. Then a cyclist expects to put his bike on the bus and gets off three bus stops later. Ridiculous. Southampton runs a third world bus service.

Bus driver wrote:

Bowmore wrote: I think part of the problem is when they are creating the timetables. When they time how long it takes for the bus to get from A to B they must do it on a Sunday morning when there is very little traffic and few passengers, Then seem supprised that a 25 min journey actually takes 35min and one bus can't do the round trip once an hour. They need more realistic timetables and more buses to provide a reliable service.

Timetables are worked out today how they have always been. 12mph without stopping around the route. The 12mph comes from the average speed of a stagecoach from the victorian period. This system has been in use since then and still is today with none of todays traffic being taken into account

What a load of rubbish, not sure if this is supposed to be a joke or not. As someone who has worked in Public Transport for a decade or so I certainly didn't go riding a "stagecoach from the victorian period" when I last timetabled a route! I did it by travelling the route lots of times and all times of the day and working out the average times by time band (that includes stop/starting at bus stops).

p.s. who said unilink won't be up before the beak sometime??? ;-)

I would like to respond to Tayla about Uni-link not being reliable if you bothered to read the timetable you would see that the U1C does not serve the train station on Saturdays or Sundays. Also I know for a fact that Uni-link NEVER cut services! GET YOUR FACTS RIGHT!!!