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Noise complaints at all time high

1:01pm Wednesday 18th June 2008

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COMPLAINTS about noisy neighbours - from barking dogs to loud late night music and even early morning lawnmowers - have reached record levels in Hampshire.

Figures obtained by the Daily Echo reveal that more than 8,000 residents in Southampton, Eastleigh, Winchester, Test Valley and Fareham lodged noise complaints with their local council in the past financial year.

Neighbours turning their booming stereos up to ear-bleeding levels were by far the most common irritant, followed by pets, parties and mechanical equipment.

Sleep-deprived residents in flatcongested Southampton made 5,367 calls to the city council's night-time out of hours noise service in the past financial year, a rise of 23 per cent on the previous year.

A Freedom of Information request also revealed that in the past four years a total of 16,190 complaints had been made to the service, which runs from 9pm until the early morning hours.

Southampton City Council told the Daily Echo that it had seized stereos, surround-sound systems, amplifiers and speakers from 28 of the city's noisiest residents.

Public health services manager Norman Wilson said that neighbours in Southampton were becoming more intolerant and less considerate of each other.

He said: "We aren't going to do anything about one-off parties to be perfectly honest, because we are not in the business of spoiling people's fun. If it's a one-off party I'm afraid you are going to have to live with it for that night.

"But if someone plays loud music all day, every night and has no consideration for their neighbours, well people can only put up with that for so long and that's when they get in touch with us."

Mr Wilson said that communication between neighbours had broken down and that many were unwilling to deal with the situation themselves.

"Quite often neighbours don't want to approach the person who is making the noise because people don't like confrontation," he said.

"People are becoming much more concerned about their safety, they are not quite sure what is going to happen if they knock on someone's door and ask them if they would mind turning the noise down."

Test Valley was the second noisiest region with 1,066 complaints, followed by Winchester (721), Eastleigh (605) and Fareham (535). Fareham Borough Council was also the only council to have seen a reduction in complaints, while Winchester suffered the sharpest rise at 47 per cent.

Council officers are increasingly installing digital monitoring equipment to record noise levels, but despite this measure they have managed to prosecute only a fraction of repeat offenders.

The number of noise complaints in Southampton has risen by 41 per cent four years, but only 11 people were issued fines for noise nuisance in the last financial year, compared to 12 in 2004/05.

Mr Wilson said that this was because the preference was to educate noisy neighbours rather than take them to court.


Your Say YourDaily Echo

bingolover, Blasting Music Through my Invisible Stereo.... says...
1:19pm Wed 18 Jun 08

I have a neighbour who's made several complaints about me blasting loud music during the afternoon. I wouldn't mind, only that's when I'm at work! Unless my house is being broken into on a regular basis by a music-loving burglar, they've obviously got their wires crossed.

It's frustrating that they haven't tried to approach me about it, nobody has knocked my door (mind you, I wouldn't be in when they're saying the noise is bad).

I still believe that people should be made to approach their neighbours at least once in these circumstances, before they can log complaints against them. I would've had the chance to resolve this ongoing dispute, as it is, I haven't got a clue who's been making the complaints and it's not making me want to be friendly to any of the people living in the surrounding houses!

Idiots, says...
1:45pm Wed 18 Jun 08

bingolover wrote:
I have a neighbour who's made several complaints about me blasting loud music during the afternoon. I wouldn't mind, only that's when I'm at work! Unless my house is being broken into on a regular basis by a music-loving burglar, they've obviously got their wires crossed. It's frustrating that they haven't tried to approach me about it, nobody has knocked my door (mind you, I wouldn't be in when they're saying the noise is bad). I still believe that people should be made to approach their neighbours at least once in these circumstances, before they can log complaints against them. I would've had the chance to resolve this ongoing dispute, as it is, I haven't got a clue who's been making the complaints and it's not making me want to be friendly to any of the people living in the surrounding houses!
Do you have kids?

Bambi, says...
1:48pm Wed 18 Jun 08

Nothing to do with population density being at an all-time high, then? Do the powers-that-be really think they can cram so many people into so little space without there being any repercussions?

Sue, Southampton says...
1:51pm Wed 18 Jun 08

I am not surprised that noise complaints have increased. We are bombarded with noise all the time. It is almost impossible to have peace and quiet. People no longer consider their neighbours - they seem incappable of shutting doors quietly. Doors are constantly slamming throughout the day and night due to their inability to shut a door quietly. Car engines are revved whilst car radios blare out noise constantly. The High Street stores blare out noise all day. Many people just seem incapable of moderation or even respect for their neighbours. I wonder how many peoples' hearing have been damaged by excessive noise.

Mr Peace And Lover, says...
1:57pm Wed 18 Jun 08

I will go knocking on Eastleigh Airports door. See how far I get

Party Animal, says...
2:01pm Wed 18 Jun 08

Sue wrote:
I am not surprised that noise complaints have increased. We are bombarded with noise all the time. It is almost impossible to have peace and quiet. People no longer consider their neighbours - they seem incappable of shutting doors quietly. Doors are constantly slamming throughout the day and night due to their inability to shut a door quietly. Car engines are revved whilst car radios blare out noise constantly. The High Street stores blare out noise all day. Many people just seem incapable of moderation or even respect for their neighbours. I wonder how many peoples' hearing have been damaged by excessive noise.
You must be a h00t.

Bob, Southampton says...
2:07pm Wed 18 Jun 08

Well I live in the new flats in Southampton and I confronted my Neighbor after they had several parties only to be asked outside for a fight. I guess that's what happens when you let in scum in new builds.

bingolover, southampton says...
2:31pm Wed 18 Jun 08

Idiots wrote:
bingolover wrote: I have a neighbour who's made several complaints about me blasting loud music during the afternoon. I wouldn't mind, only that's when I'm at work! Unless my house is being broken into on a regular basis by a music-loving burglar, they've obviously got their wires crossed. It's frustrating that they haven't tried to approach me about it, nobody has knocked my door (mind you, I wouldn't be in when they're saying the noise is bad). I still believe that people should be made to approach their neighbours at least once in these circumstances, before they can log complaints against them. I would've had the chance to resolve this ongoing dispute, as it is, I haven't got a clue who's been making the complaints and it's not making me want to be friendly to any of the people living in the surrounding houses!
Do you have kids?
Nope. I have two cats though and am starting to get suspicious that maybe they're more intellegent than I've been giving them credit for.....

Keith Oftergrass, says...
2:45pm Wed 18 Jun 08

This is just a nonsense, paying lip-service to the public.

When I rang up to complain about the awful racket coming from the Football stadium last week during that pop concert they told me there was nothing they could do. If they can't stop noise affecting 1000's of residents then they are not going to act when only a few are affected !

tony, ..halfway between the scummers and the skates.. says...
2:53pm Wed 18 Jun 08

What about us poor people living in a very nice village, we all get along, and regularly meet to burn the odd pagan.. We regard the cities of Southampton and Portsmouth as our bad neighbours.. Can we ask our local Parish Council to make sure the residents of the above mentioned hovels keep the noise down??


Anon, says...
2:53pm Wed 18 Jun 08

They never come out to complaints, i've been blasting music out every weekend for the last 4 years and no one ever comes round.

Big Dan Gleebles, Soton says...
3:03pm Wed 18 Jun 08

11o'clock last night my neighbours were banging on my wall! they were so loud, i could hardly hear myself drilling!!

Ice Skater, says...
3:09pm Wed 18 Jun 08

I would love to hear the noise of Skates on Ice.




..and the sound of the Speedway :(

sigh, Southampton says...
3:14pm Wed 18 Jun 08

Bob wrote:
Well I live in the new flats in Southampton and I confronted my Neighbor after they had several parties only to be asked outside for a fight. I guess that\'s what happens when you let in scum in new builds.
That sounds terrible. Nobody will do anything about it and those types will just try and make your life difficult if you complain.

Time to cut your losses and leave?

tony, ..still in my luvverly quiet village.. says...
3:18pm Wed 18 Jun 08

Ice Skater wrote:
I would love to hear the noise of Skates on Ice. ..and the sound of the Speedway :(
Move to Portsmouth.. Plenty of Skates on ice in the winter, plus they have a speedway with greyhounds instead of bikes..

Ken, Stubbington says...
3:27pm Wed 18 Jun 08

"Skate Park" ... is that where Portsmiff play?

bingolover, southampton says...
3:31pm Wed 18 Jun 08

Idiots wrote:
bingolover wrote:
Idiots wrote: You are sick, blaming your noise on your cats.
The point I made was that it couldn't be my noise as the complaints have been made early afternoon- whilst I'm at work. It's either somebody else (and I'm suspecting the unemployed Drum n Bass fan two doors down) or it's my cats. If it was me, I wouldn't mind being complained about, although I'd still expect them to knock the door at least once....
Disgusting, stop blaming your cats. Please.
Are you my neighbour?

Doglover, Hedge End says...
3:39pm Wed 18 Jun 08

I live near a family who for some reason can not stop their yappy dogs barking, this has been going on for years, now i love dogs i have owned dogs and these never have made so much noise, these start at 7 in the morning, when i come in from work they are going again and then at 11pm at night, didnt think you could actually complain about it to a council or anything but seriously if i can hear them through double glazing so must the other neighbours. Sort it out!!!!

anon, Southampton says...
3:53pm Wed 18 Jun 08

Its a shame the Daily Echo did not publish the number of noise abatement notices served in a year, this is far more reflective of the good service provided by Environmental Health. Quite often the initial action taken by the authority resolves the noise issues, and those which are more persistent usually end up with a noise abatement notice, so it is only a handful which end up being prosecuted, hence the low numbers of prosecutions! .

p London, somewhere says...
4:17pm Wed 18 Jun 08

Southampton is such a DUMP!

JB Soton, Gosport says...
4:29pm Wed 18 Jun 08

Doglover wrote:
I live near a family who for some reason can not stop their yappy dogs barking, this has been going on for years, now i love dogs i have owned dogs and these never have made so much noise, these start at 7 in the morning, when i come in from work they are going again and then at 11pm at night, didnt think you could actually complain about it to a council or anything but seriously if i can hear them through double glazing so must the other neighbours. Sort it out!!!!
There is a device you can buy that stops dogs yapping and barking. Its a collar with a tiny box on it , every time the dog yaps or barks it gets a 'puff' in its face, sounds awful I know but it is'nt, My mother has just acquired one for her 5mth old scotty and its working a treat! There is a down-side though they cost about £50 ! You need to find a leaflet or something about them and stick it in their letter box. At least they would know someone is trying to tell them something!

Denzil, says...
4:37pm Wed 18 Jun 08

JB Soton wrote:
Doglover wrote: I live near a family who for some reason can not stop their yappy dogs barking, this has been going on for years, now i love dogs i have owned dogs and these never have made so much noise, these start at 7 in the morning, when i come in from work they are going again and then at 11pm at night, didnt think you could actually complain about it to a council or anything but seriously if i can hear them through double glazing so must the other neighbours. Sort it out!!!!
There is a device you can buy that stops dogs yapping and barking. Its a collar with a tiny box on it , every time the dog yaps or barks it gets a 'puff' in its face, sounds awful I know but it is'nt, My mother has just acquired one for her 5mth old scotty and its working a treat! There is a down-side though they cost about £50 ! You need to find a leaflet or something about them and stick it in their letter box. At least they would know someone is trying to tell them something!
Do they work on women from Millbrook?

c, says...
4:53pm Wed 18 Jun 08

They get a puff of what in their face?

Mike, Southampton says...
5:09pm Wed 18 Jun 08

Keith Oftergrass wrote:
This is just a nonsense, paying lip-service to the public. When I rang up to complain about the awful racket coming from the Football stadium last week during that pop concert they told me there was nothing they could do. If they can't stop noise affecting 1000's of residents then they are not going to act when only a few are affected !
Please Please tell me you are being sarcastic and you did not phone up about the Bon Jovi gig at St Mary's stadium?!

If you indeed did you are a sad sad sad person. A gig that went on no later than 1030-1100pm and happness once a year or less. I am hoping you are joking but fear you are not.

I have just come back from the Isle of Wight festival and they have very few complaints and the locals cash in on the weekend and make some money out of it!

Bambi, says...
5:11pm Wed 18 Jun 08

c wrote:
They get a puff of what in their face?
You misunderstand. They just get a puff in their face. Graham Norton, generally.

c, says...
5:27pm Wed 18 Jun 08

Bambi wrote:
c wrote:
They get a puff of what in their face?
You misunderstand. They just get a puff in their face. Graham Norton, generally.
Bambi jokes aside, it was a serious question though, i have a dog that barks a lot and it gets on my nerves let alone the neighbours and i would be interested in a device that could shut her up i have heard of the collars that give an electric shock but think thats cruel thanks

JB Soton, Gosport says...
5:57pm Wed 18 Jun 08

c wrote:
Bambi wrote:
c wrote:
They get a puff of what in their face?
You misunderstand. They just get a puff in their face. Graham Norton, generally.
Bambi jokes aside, it was a serious question though, i have a dog that barks a lot and it gets on my nerves let alone the neighbours and i would be interested in a device that could shut her up i have heard of the collars that give an electric shock but think thats cruel thanks
Brand name is 'Multivet'
Collar and box cost £50
and you buy a small canister of 'citronella' refill at the same time
{ cost about £7)My mother tells me it took about 3days for her Dog to calm down but now he has stopped barking and yapping.You can remove it at any time you like.Any good pet shop should stock it, I believe one of my sisters got it at Pampered Pets. Thats all the info I have.

c, says...
6:19pm Wed 18 Jun 08

JB Soton wrote:
c wrote:
Bambi wrote:
c wrote:
They get a puff of what in their face?
You misunderstand. They just get a puff in their face. Graham Norton, generally.
Bambi jokes aside, it was a serious question though, i have a dog that barks a lot and it gets on my nerves let alone the neighbours and i would be interested in a device that could shut her up i have heard of the collars that give an electric shock but think thats cruel thanks
Brand name is 'Multivet'
Collar and box cost £50
and you buy a small canister of 'citronella' refill at the same time
{ cost about £7)My mother tells me it took about 3days for her Dog to calm down but now he has stopped barking and yapping.You can remove it at any time you like.Any good pet shop should stock it, I believe one of my sisters got it at Pampered Pets. Thats all the info I have.
Thanks for that.

Steve, Soton says...
6:44pm Wed 18 Jun 08

Wonder if the "complaint" I apparently made via 101 was included. Despite the fact I was calling out of concern that an alarm was going off in a nearby pharmacy and that there might be an intruder, 101 chose not to investigate but to pass on the the noise complaint team who then proceeded to phone me at 1130 at night causing more distrbance than the alarm had!

Bambi, says...
6:55pm Wed 18 Jun 08

c wrote:
Bambi wrote:
c wrote:
They get a puff of what in their face?
You misunderstand. They just get a puff in their face. Graham Norton, generally.
Bambi jokes aside, it was a serious question though, i have a dog that barks a lot and it gets on my nerves let alone the neighbours and i would be interested in a device that could shut her up i have heard of the collars that give an electric shock but think thats cruel thanks
IMHO, these collars are no replacement to a short, sharp strike on the nose from your good self. Same effect, but also enforces to the animal that you are in charge. A remote device like a shock collar or the Graham Norton 2000, the dog won't know where the discipline is coming from. I can see that being upsetting and confusing for the animal

paul b, says...
9:38pm Wed 18 Jun 08

I BET THE MAJORITY OF THESE COMPLAINTS ARE ABOUT BENEFIT CLAIMENTS

Pollyanna, Southampton says...
9:46pm Wed 18 Jun 08

Thanks a bunch, our caring Council. Now everyone knows they can have an all night party and no one will lift a finger to help the sleep deprived neighbours.
Please engage brain before opening mouth.
Why are the Noise Officers "not here to stop peoples fun " ?
It is the council tax paying citizens who should decide, not Council employess who may not even live in the city.
How dare they suggest that people put their lives at risk asking drunken revellers to quieten down. They are not even allowed to knock on doors themselves and do this in case they get attacked, but they expect us to do it with no insurance cover or pay.
A disgraceful situation.

erm...Council noise bloke, Prefer not to say says...
5:14pm Fri 20 Jun 08

Um...unwise to say one off parties are acceptable. They might be but I would still be inclined to take action if anything was extreme. I've dealt with noise for 20 years or more and received 20 years or more worth of abuse from complainants and noisy gits alike. Judging by the comments thus far, there are some proper idiots out there. They know who they are. Support from the courts is better than it used to be and fines approaching £1000 are now more common. Good. Noisy neighbours are a pain in the arse and I love my job. The look on Mr and Mrs Stupid's face when we turn up to seize their stereo and TV has to be experienced to be appreciated.

erm...Council noise bloke, Prefer not to say says...
5:16pm Fri 20 Jun 08

Um...unwise to say one off parties are acceptable. They might be but I would still be inclined to take action if anything was extreme. I've dealt with noise for 20 years or more and received 20 years or more worth of abuse from complainants and noisy gits alike. Judging by the comments thus far, there are some proper idiots out there. They know who they are. Support from the courts is better than it used to be and fines approaching £1000 are now more common. Good. Noisy neighbours are a pain in the arse and I love my job. The look on Mr and Mrs Stupid's face when we turn up to seize their stereo and TV has to be experienced to be appreciated.

erm...Council noise bloke, Prefer not to say says...
5:16pm Fri 20 Jun 08

Um...unwise to say one off parties are acceptable. They might be but I would still be inclined to take action if anything was extreme. I've dealt with noise for 20 years or more and received 20 years or more worth of abuse from complainants and noisy gits alike. Judging by the comments thus far, there are some proper idiots out there. They know who they are. Support from the courts is better than it used to be and fines approaching £1000 are now more common. Good. Noisy neighbours are a pain in the arse and I love my job. The look on Mr and Mrs Stupid's face when we turn up to seize their stereo and TV has to be experienced to be appreciated.

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