News RSS Feed


Mobile news, sport and travel from the Daily Echo Coverage of the swine flu outbreak The Daily Echo is now on Facebook Southampton Cenotaph Memorial Wall Campaign


Police called to bridal shop

1:59pm Wednesday 25th June 2008

comment Comments (168)   Have your say »


POLICE were called today amid chaotic scenes at a wedding dress shop that has closed without warning.

Uniformed officers were at the Arvella shop in Lyndhurst after what appeared to be an attempted break-in.

A panel that had been used to board up a window at the back of the shop had been removed and a step ladder had been left at the scene when police arrived, prompted by a burglar alarm being triggered at the shop.

The alarm went off around 1.30pm today at the shop which closed yesterday without explanation.

Police arrived at the High Street store after the back window appeared to have been forced open.

Officers said it was unclear whether anything was stolen or if anyone got into the building.

Police are not carrying out any further investigations into the incident as no complaint has been made.

A succession of tearful, brides, worried fiancées and angry parents had been arriving at the shop throughout the day after news of the closure.

Many have paid thousands of pounds and have had their dresses fitted for their big days this summer, some just weeks away.

It is the second Hampshire bridal boutique has abruptly closed its doors leaving dozens of brides-to-be without their dream frocks and out of pocket.

They have tried ringing and emailing the shop, but to no avail. No explanation has been posted on the shop window.

Many now face a race against time to find out if they can get their dresses back or if they will be forced to start shopping for a new outfit.

The Daily Echo has been inundated with customers who placed their orders - and paid in full - for their dresses from as early as before Christmas.

Devastated Joanne Wray, 31, a sales executive from Copy-thorne, is due to tie the knot with fiance Lloyd Davage on September 6 and has paid £1,000 for her perfect dress.

She said: "I ordered it in February. They told me it would be in the shop in the first week of June. Every time I called to see they told me they would call me later and never did, or that they were busy stocktaking.

"I decided to come to the shop during my lunchbreak and saw that it was closed. It has been a nightmare."

Throughout yesterday people who have purchased items from the shop congregated outside its prime town centre location as news spread of its closure.


READ RELATED STORIES

What you can do

I'm not responsible for debts

The Daily Echo yesterday called and emailed the shop but there was no reply from the manageress Lisa Clarkson.

The Daily Echo also left a message with Mrs Clarkson's mother, Pauline Rod, who is understood to deal with the company's accounts, but this was not returned either.

A message at the company's other branch, in Bradford-on-Avon, Wiltshire, which was open for business yesterday morning, was also not returned.

Arvella Bridal was set up in March 2006. It was known as Blackburn Steel Bride Ltd and Tulip Bridal Ltd before becoming Arvella.

According to Companies House, which lists all current businesses, Arvella has never filed any accounts and missed its January deadline to submit its accounts and its April deadline to submit its returns.

The limited company moved into the High Street about 18 months ago on a standard commercial lease.

Kevin Stratford, of Lyndhurst estate agent Stratford and Stratford, which let the property, said: "It is a shock to us. We have heard nothing from our tenants."

Wedding dress designers have also been picking up the pieces.

Manchester-based Charlotte Balbier said she would not charge extra for working to a tight deadline to get dresses finished for affected brides-to-be.

"I have spoken to 13 brides who have contacted me about their dresses. We have been able to help every girl," she said.

Commenting on the shop's closure, Miss Balbier said it was "a big mess" and claimed she was owed thousands of pounds.


Your Say YourDaily Echo

La La, Totton says...
9:05am Wed 25 Jun 08

I think this is very poor of these shops leaving these poor brides to be!
But as i am a bit of a penny pincher i got my dress off of ebay.... brand new and with me within 2 weeks max! made to measure!!! might be worth having a look girls...

Beth Collier, Southampton says...
9:27am Wed 25 Jun 08

I bought my wedding dress in November and then 3 bridesmade dresses in December of last year, spending over £1800. Arvella kept telling me that my dress would be ready by the end of April, then the date moved back and back.
I went into the shop this Saturday and bought a veil and some shoes and they took my money!
Luckily I have managed to loacate my dress with my supplier and they told me this morning that it has been in the UK since March but they couldn't send it to Arvella until they paid their overdue invoices!

Katherine Bell, Southampton says...
9:45am Wed 25 Jun 08

I bought my wedding dress, bridesmaid dresses and suits from Arvella. My wedding dress was purchased last November and I have yet to receive it! No answer from the shop! Hoping to contact the supplier direct, but I really feel for the women whose dresses were in the shop and have gone astray! One girl is marrying on Friday and has no dress!

Vicar, Dibley says...
9:48am Wed 25 Jun 08

Why can't the duty editor compile the three stories you are running into one article or feature ?

Eddie, Southampton says...
10:03am Wed 25 Jun 08

Why are those customers stood outside the shop – don't they know it's closed?

Martin, Bournemouth says...
10:57am Wed 25 Jun 08

Have just found out this news via my very unhappy Fiancee! She has ordered her dress through Arvella and the designer was Sophia Tolli. Anyone had any luck in contacting this designer?

Leanne, says...
11:05am Wed 25 Jun 08

yes...designer for sophia tolli in the uk were really helpfull. Can't believe it, i phoned them last week and they told me to pop in to try my dress on...OMG

GMTV, London says...
11:07am Wed 25 Jun 08

Ladies, why don't you enter the 'Battle of the Bride' competition that GMTV are running ?

Free wedding dress....

Martin, Bournemouth says...
11:08am Wed 25 Jun 08

Thanks Leanne, I am waiting for a call back from them.. unsurprisingly they have been inundated.

Rachel Emm, Lyndhurst says...
11:15am Wed 25 Jun 08

My cousin paid Arvella for her dress in full at the beginning of the year. She has called the dress designer today to find out the status of her order, only to be advised that they have no record of her order ever being placed. Arvella have been taking money from brides-to-be for months with no intention of ever fulfilling their orders.

Amanda Davies, New Forest says...
11:15am Wed 25 Jun 08

I bought a dress from Arvella in April and it was paid for in full, and then was told they would store it for me until September when it would be adjusted. I rang the shop on Monday to tell them I wanted to pick up my dress(after hearing some nasty rumours over the weekend) and I was told by a very agitated assistant that she had been told by Lisa Clarkson that my dress had a mark on it and that they had ordered me a brand new one and would be there within two weeks! Of course I have not managed to speak to anyone since. Arvell sold me that dress, and many others like me, knowing that these orders would not be honoured. I feel sorry for anyone who has been involved with Lisa Clarkson and Arvella Bridal.


Andy, Kent says...
11:37am Wed 25 Jun 08

My partner went to this bridal shop last year and ordered and paid the full £1100 for her dress. It arrived at the shop around april and she went for a fitting last week. All she needed was 1" of the hem. So she left the dress with the shop. It imagine that our £1100 is still hanging on the rack where she left it, and now we cant get to it. My partner is going mad, luckily our wedding is on the 8th Aug, so we have some time to try an get another one.

Her dress was a Pronovias design, the main dealer abroad have been excellent and have placed me in contact with another shop in Hampshire who have taken on any outstanding Pronovias orders. Unfortunatly, ours was delivered, so it looks like we have lost it now. I feel like going to the shop, gaining entry and getting her dress!

Hayley, Isle of Wight says...
11:41am Wed 25 Jun 08

I went to arvella bridal and purchased my dress (paid in the full) in May 07!!!! I spoke to the shop a month ago to be told she had spoken to Charlotte Balbier and it was being dispatched anyday and she would ring me to let me know when it was in so I could go over and try it on have fittings etc.

I have continually tried to contact her with messages left almost everyday over the last two weeks with no reply.

When I heard the news this morning I contacted Charlotte Balbier who thankfully had my dress made although it had not been requested I am now having it sent directly to me although I have had to pay the full amount again!!!! As arvella bridal had not paid Charlotte Balbier!

Hopefully I can claim it back either through Barclay Card or off my wedding insurance!

Cynic, Southampton says...
11:50am Wed 25 Jun 08

So much money spent on Weddings, Must have expensive dress,expensive cake, people I dont even want there just to get more presents, etc, etc, etc! Divorce rate higher that ever! etc, etc, etc....is it really worth it for ONE day? You have each other, Get over it!!

Naomi Long, Eastleigh says...
11:53am Wed 25 Jun 08

I also bought my dress and veil from Arvella. the date of delivery kept being put back but three weeks ago they called and told me it had arrived and I went and tried it on. Imagine my surprise when I phoned up the dress designer today and discovered that my dress had never left their possession. I have therefore benn trying on some other girl's dress - on the plus side at least I have a dress and it has not been send to the crooks at Arvella. Just out of pocket and angry now!

Lowe and behold, St Marys hotseat says...
12:25pm Wed 25 Jun 08

Maybe all the blokes have paid these places to close down.
Think about it in the long run it will be much cheaper.

Kelley Evans, Southampton says...
12:29pm Wed 25 Jun 08

My wedding was luckily for me in April and I managed to get my dress and bridesmaid dress (albeit just in time) - although I would like to say that Lisa has no peoples skills whatsoever and when our bridesmaid dress arrived in the incorrect colour she made out it was my fault and passed it over to Sophie to deal with, whereby we had to issue the 'sales of good act' on site in order to get it resolved. I would like to say that I feel sorry for Sophie who is caught up in all of this - my thoughts are with all you brides without your dresses I know how stressful it is.

Gemma, Verwood says...
12:33pm Wed 25 Jun 08

I bought my dress from Arvella in March, spoke to the Designer today and she told me it was never ordered with them. Hoping to get the money back - luckily we paid by creditcard which it seems was being suggested by the Staff! Sorry to anyone who has lost out.

Julie, Wiltshire says...
12:52pm Wed 25 Jun 08

I am a bride who dealt with the other location shop in Wiltshire, and although I only got my Bridesmaid dresses from here, they were professional, honest and friendly. Obviously it is different staff, and I cant imagine how any of you feel, but please dont take it out on the other branch because the staff there are all lovely.
I hope you all manage to sort yourselves out.

Martin, Bournemouth says...
1:08pm Wed 25 Jun 08

Good news for us.. the designers have still got my fiancee's dress as Arvella owed them money! Have still got to go through the process of claiming the money back via credit card though.

For all those in the same situation.. I have been advised to issue a letter to Arvella's (for the administrators to pick up) asking for my money back and claiming breach of contract as the credit card company might need this before they issue a refund.

hmm, says...
1:11pm Wed 25 Jun 08

Does anyone really care?

Kelly, Chandlers Ford says...
1:13pm Wed 25 Jun 08

Really gutted about paying so much money up front. My wedding is not til next year so have plenty of time to order a new dress. My heart goes out to all those brides to be who may not get their dream dresses. Lisa i thought was lovely but must have known when she took my money not even a month ago that I would not be getting my dress! How could she do this knowing this is such an important day of a girls life.

Emily Cooper, London says...
1:22pm Wed 25 Jun 08

Apparently they were taking our money, not ordering the dresses, and then giving people the rack samples. They seemed so lovely and a major reason I bought from them was that I felt I could trust them and that the service was good. I feel like a fool. Lisa and Sophie, if, in the upcoming months once you have liquidated Arvella, you read this, I hope you feel the pain, anger and hurt that you have caused so many people. Good luck finding new jobs ladies.....

Alice, Hythe says...
1:23pm Wed 25 Jun 08

THE OXFAM BRIDAL SUITE, Shirley Road, Southampton is the place for all you brides-to-be. They have some stunning dresses, some never worn, some shops can't sell, some worn once and you'd never know it ....and o what a worthy cause to support! Beautiful beautiful frocks....it's NOT the big Oxfam Shop at the end of the street - look up the site and visit....and you brides WILL look stunning!

ME, Southampton says...
1:43pm Wed 25 Jun 08

Sophia wrote:
Cant belive these fraudsters have done this to these poor people! This is one of the most stressful times for people! I hope they get found and fined or something! Im engaged but no plans to marry just yet (saving up for a house; when the prices 'eventually' go down abit), i think im just gonna buy mine of e-bay, it seems alot more reliable! Good luck to those that ordered dresses, i hope you find them/get them replaced and have a lovely day! :-)
I wouldn't advise buying a house on ebay, you might want to have a good look around first. Also it might not be in a nice area?


I think she meant the dress!!!

Ann Davies, North Wales says...
1:57pm Wed 25 Jun 08

My daughter had bought her dress from Arvella and I made the trip from North Wales to see her in it - she was so thrilled to have found her "dress of her dreams" and now they have been shattered by a nasty, vindictive women who obviously was taking money of women and had no intentions of them ever getting their dress. My daughter was told by the designer of her dress that they are going to do everything for her and that the dress (that my daughter had paid in full for) probably wasn't hers as the shop probably would have sold the dress time and time again. Hope the owner of the shop gets caught - let the brides loose on her I say!!

Mark, soton says...
2:01pm Wed 25 Jun 08

poo happens!

it could be worse, a hospital could have closed.

hmm, says...
2:02pm Wed 25 Jun 08

Mark wrote:
poo happens!

it could be worse, a hospital could have closed.
exactly

gorf, soton says...
2:21pm Wed 25 Jun 08

A succession of tearful, brides, worried fiancées and angry parents had been arriving at the High Street shop throughout the day after news of the closure.


what for???

ITS CLOSED!!!!

hmm, says...
2:23pm Wed 25 Jun 08

gorf wrote:
A succession of tearful, brides, worried fiancées and angry parents had been arriving at the High Street shop throughout the day after news of the closure.


what for???

ITS CLOSED!!!!
Its a worry is it not

Angela, Bitterne says...
2:28pm Wed 25 Jun 08

To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!

Anita, Southampton says...
2:29pm Wed 25 Jun 08

I feel very upset for all those brides-to-be, who have lost a lot of money! I have to say though, that I bought a dress with them last year, and they even gave me a discount, a free pair of shoes, and all the alterations paid for! It was the best bridal shop around, and it had my perfect dress! It was delivered and altered as promised - and it's sad that all this has now happened!

Katharine Sturge, Calne, Wiltshire says...
2:29pm Wed 25 Jun 08

My sister has been caught up in this fiasco, luckily mum was unhappy with paying up front from the beginning and has taken out wedding insurance although she should recieve the money back through her credit card. I am disgusted that someone like Lisa working in an industry that places such an importance on a bride's special day has hurt so many people! I think they should be hunted down and publicly humiliated for their lies! Her mobile is now "no longer available" My sister's dress is in Liverpool so hopefully her day won't be ruined. Good luck to everyone else, it will still be the best day of your life! despite how bleak it all seems now. Take it from an old married woman !

Dee, pompey says...
2:30pm Wed 25 Jun 08

Angela wrote:
To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
Read the terms of use and I haven't broken them. Still nobodies died.....

Miss Pelling, Hanging Gardens of Babylon says...
3:12pm Wed 25 Jun 08

hmm wrote:
gorf wrote:
A succession of tearful, brides, worried fiancées and angry parents had been arriving at the High Street shop throughout the day after news of the closure.
what for??? ITS CLOSED!!!!
Its a worry is it not
The only thing I would be worried about is the succession of tearful brides and worried FIANCEES ....?! Erm... do I read from this that the dresses were intended for men?

Mark, soton says...
3:18pm Wed 25 Jun 08

Dee wrote:
Angela wrote: To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
Read the terms of use and I haven't broken them. Still nobodies died.....
I feel sorry for the brides, I really do. After all, they have used up so much time and money on their 'ego' needs; it will surely be very upsetting.

I wonder if a police investigation will be launched next time a butcher closes without warning.

I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life.

Andy T, Romsey says...
3:23pm Wed 25 Jun 08

Mark wrote:
Dee wrote:
Angela wrote: To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
Read the terms of use and I haven't broken them. Still nobodies died.....
I feel sorry for the brides, I really do. After all, they have used up so much time and money on their 'ego' needs; it will surely be very upsetting.

I wonder if a police investigation will be launched next time a butcher closes without warning.

I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life.
I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life.

Sounds like life in Shirley.

Darwin, says...
3:25pm Wed 25 Jun 08

Mark, soton on 3:18pm today
Dee wrote:
Angela wrote: To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
Read the terms of use and I haven't broken them. Still nobodies died.....
I feel sorry for the brides, I really do. After all, they have used up so much time and money on their 'ego' needs; it will surely be very upsetting. I wonder if a police investigation will be launched next time a butcher closes without warning. I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life.





Why should we worry about others clean drinking water?


The truth is, evoulution lets some live and some die. You can play god all you want Mark, but you are just an insignificant part of life.

Mark, soton says...
3:25pm Wed 25 Jun 08

Andy T wrote:
Mark wrote:
Dee wrote:
Angela wrote: To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
Read the terms of use and I haven't broken them. Still nobodies died.....
I feel sorry for the brides, I really do. After all, they have used up so much time and money on their 'ego' needs; it will surely be very upsetting. I wonder if a police investigation will be launched next time a butcher closes without warning. I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life.
I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life. Sounds like life in Shirley.
or Millbrook I guess

Mark, soton says...
3:28pm Wed 25 Jun 08

Darwin wrote:
Mark, soton on 3:18pm today
Dee wrote:
Angela wrote: To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
Read the terms of use and I haven't broken them. Still nobodies died.....
I feel sorry for the brides, I really do. After all, they have used up so much time and money on their 'ego' needs; it will surely be very upsetting. I wonder if a police investigation will be launched next time a butcher closes without warning. I think we should all take stock of how fortunate we are in the UK, and give a thought to those who have to worry about finding cleaning drinking water, food and basic necessities of life.
Why should we worry about others clean drinking water? The truth is, evoulution lets some live and some die. You can play god all you want Mark, but you are just an insignificant part of life.
If I could play God, I'd start with Millbrook and Lordshill.

You are right Darwin, we are all just insignificant parts of life. So why make such a song and dance about a shop closure.

A mexican bandit, says...
3:31pm Wed 25 Jun 08

Angela wrote:
To those of you who have nothing good to say - have you not got anything better to do with you time? Stay off this site or read the terms of use about treating people with respect. For some of us it is an absolute nightmare, never mind whether or not someone has died. Read the terms of use!
But Angela, don't you know there are starving children in Africa that don't even have wedding dresses? Anyways, who are you to question how other people spend their time? There's nothing disrespectful about opining that wedding dresses may not be particularly newsworthy. I expect you to agree that they're not, but you have to accept that it's a worthwhile and valid opinion nonetheless. Unless your definition of "worthwhile" is "anything I personally believe, and nothing else"

common sense, southampton says...
3:31pm Wed 25 Jun 08

not the end of the world is it ?

why dont these brides just laugh it all off & have a theme wedding, ie cowboys & indians,
or cave men & cave women,
or fancy dress.

or go to the fancy dress shop & rent a brides dress , they got loads of them there .

lifes about having fun on your wedding day , not tears.

Darwin, says...
3:33pm Wed 25 Jun 08

Because with all respect Mark, they are insignificant!

Mark, soton says...
3:34pm Wed 25 Jun 08

common sense wrote:
not the end of the world is it ? why dont these brides just laugh it all off & have a theme wedding, ie cowboys & indians, or cave men & cave women, or fancy dress. or go to the fancy dress shop & rent a brides dress , they got loads of them there . lifes about having fun on your wedding day , not tears.
or go to Debenhams, or even Asda, and buy one off the shelf.

mr pi55ed off, southampton says...
3:40pm Wed 25 Jun 08

From the quality of replies you can tell that school has just kicked out or it isn't giro day at the dss - keep it on topic please!

Mark, soton says...
3:41pm Wed 25 Jun 08

Darwin wrote:
Because with all respect Mark, they are insignificant!
my point exactly

A mexican bandit, says...
3:44pm Wed 25 Jun 08

mr pi55ed off wrote:
From the quality of replies you can tell that school has just kicked out or it isn't giro day at the dss - keep it on topic please!
Yep, anyone that might not share your own morals and values simply must be either a child, or a scrounger. Bang up logic there. It couldn't just be that not everyone is an identikit clone of you, could it? It couldn't just be that some people have more of a sense of humour than you, could it?

Godwin, says...
3:46pm Wed 25 Jun 08

Darwin wrote:
Because with all respect Mark, they are insignificant!
But sill significant enough to make a song and dance about, eh

Bride 2 Be, Hampshire says...
4:05pm Wed 25 Jun 08

I noticed someone said that they knew the story behind the closure??... what is the story?. I thought there was no explanation yet?

Jenn, soton says...
4:23pm Wed 25 Jun 08

Because some jerk called a supplier to find out where his dress was who then spread the word that it wasn't here, although it would have been there on time....he then got a bunch of people together who tried to ram the doors down....the girls in the shops have been threatened beyond belief, pinned up against the wall by grown men...

All they were doing was trying to sort out peoples weddings and working their butts off to make everyone happy.

I bought my dress in there and am very happy and cannot say a bad word about them..

However if I had been threatened, screamed at, made cry pretty much every day then I would have closed it too....

Sahira Latif, Southampton says...
4:29pm Wed 25 Jun 08

How could anyone been so cruel, I have spent over two thousand at the shop! I visited the shop Saturday, saw my bridesmaid dress my little god daughter tried her dress on. I only tried my own dress a few weeks go!

Ed Case, Botley says...
4:31pm Wed 25 Jun 08

Jenn wrote:
Because some jerk called a supplier to find out where his dress was who then spread the word that it wasn't here, although it would have been there on time....he then got a bunch of people together who tried to ram the doors down....the girls in the shops have been threatened beyond belief, pinned up against the wall by grown men...

All they were doing was trying to sort out peoples weddings and working their butts off to make everyone happy.

I bought my dress in there and am very happy and cannot say a bad word about them..

However if I had been threatened, screamed at, made cry pretty much every day then I would have closed it too....
Why don't you make this into a DRAMA?
You could even call it BRIDES SHOP REVISITED

Mark, soton says...
4:37pm Wed 25 Jun 08

I'm still amazed that the police are launching and investigation into a shop closure.

surely the time would be better spend investigating crime. (yes yes i know fraud is crime etc etc - but you get the point)

John, sals says...
4:41pm Wed 25 Jun 08

Mark wrote:
I\\\'m still amazed that the police are launching and investigation into a shop closure.

surely the time would be better spend investigating crime. (yes yes i know fraud is crime etc etc - but you get the point)
It's an investigation into the attempted break-in not the closer.

Anxious, Northam says...
4:44pm Wed 25 Jun 08

mr **** off
have you got her address
or have you got her a dress?

HH, says...
4:45pm Wed 25 Jun 08

The police are investigating a possible break in to the shop ...

Old bride, Earth says...
4:57pm Wed 25 Jun 08

Wow! what emotions and I note that it's the men that are totally unsympathetic and cynical, my heart goes out to everone involved but not to the shop owner!!

jo hicks, Hythe says...
5:02pm Wed 25 Jun 08

So sorry to hear this news. Any of my Brides from Jo Hicks flowers, please get in touch with me and I willtry to suggest alternatives for you as I have good contacts who may help you find a replacement dress, or failing that you can borrow mine !!

Sonia, Bournemouth says...
5:09pm Wed 25 Jun 08

I am getting married next year and realise it must be horrible to loose the money just as much as the dress.

I am getting my dress from Butterfly Brides in Poundbury, Dorchester and Sarah (the owner) was so friendly and fantastic. I am sure she would help if she could.

Emma, Kent says...
5:11pm Wed 25 Jun 08

I found out this morning about the closure of the shop from my Grandparents who heard it on the radio. My other half has spent all day on the phone trying to track down my dress and suppliers etc. For those of you who have ordered a Pronovias dress, it has been confirmed that Arvella have been in dispute with Pronovias for about a year, and thus would not supply them. Thus my dress I ordered in December and thought I tried on last month, has in fact NEVER been ordered. A wedding dress shop in Botley - Nicky Hill, has now taken on all the orders from Arvella, and is trying to sort out the mess that has been left behind. Nicky Hill and her staff have been absolutely fantastic and state they have been inundated all day with calls and have managed to sort out every bride-to-be (although having difficulty with a bride due to marry this weekend- I can't imagine what she's going through!!). Nicky has managed to order my Pronovias Ebano dress that was in fact discontinued as a 2007 design, and is fed-ex'ing it from Spain, hopefully to arrive in a couple of weeks. So to all of you brides out there, I suggest you give her a call as she may be able to assist you.

Jo Hicks, Hythe says...
5:12pm Wed 25 Jun 08

Also Wedded Bliss in Dibden Purlieu, great friendly girls who have a fantastic selection of wedding dresses in their newly opened bigger premises. Give them a try.

Toe jam, says...
5:25pm Wed 25 Jun 08

Martin, Bournemouth on 5:16pm today
And to all of you who have been posting stupid comments about "it not being the end of the world", "starving kids in Africa are far more important" etc etc.. well on a Worldly scale then yes, you are probably right but to the people this affects then it is VERY important. This company have been shafting thousands of pounds of people's money. I'm sure if it happened to you then it would be a different story. If you have no interest in the story or the people it concerns then why bother commenting???





Maybe because when some idiot tries to get a bunch of people together to go round a womans house, It's everybodys problem.

Unless of course, we can only post if we are against them???

A mexican bandit, says...
5:26pm Wed 25 Jun 08

Martin wrote:
And to all of you who have been posting stupid comments about "it not being the end of the world", "starving kids in Africa are far more important" etc etc.. well on a Worldly scale then yes, you are probably right but to the people this affects then it is VERY important.

This company have been shafting thousands of pounds of people's money. I'm sure if it happened to you then it would be a different story.

If you have no interest in the story or the people it concerns then why bother commenting???
We'll comment wherever we see fit, thanks. No doubt it's very distressing for those affected, but does that alone make it newsworthy? I'm not convinced

Oh, and just because you don't like or agree with something, doesn't render it "stupid"

Fran, says...
5:35pm Wed 25 Jun 08

Lisa told me she used to be an accountant before she opened Arvella. That's scary.

Steve and Zoe - Ashurst, Ashurst says...
5:52pm Wed 25 Jun 08

An hour ago we were outside the shop when Mr. Clarkson himself turned up to secure the premises after the earlier break in. There were 2 policemen with him but, fortunately, we had the opportunity to speak to him for a few brief minutes.

The gist of his statement was that "Lisa is doing everything she can to sort things out and will be contacting brides in the next couple of days to deliver dresses that she has in her posession". Apparently she took all the dresses that had been delivered to the shop for brides.

I do not want to raise people's hopes because Arvella have consistently lied to their customers over a period of time.

He also said liquidators have been appointed and the directors are meeting with them tomorrow. In theory there will be some kind of communication and process in place after this. He also said that Lisa has been instructed not to make a statement, talk to people or go to the shop. Again, I have to say these are his words not mine.




Amanda, says...
5:53pm Wed 25 Jun 08

My daughter and I only ordered her dress 2 weeks ago. Unfortunately we paid a 70% deposit ( which they asked for ) with cash and debit card, so it is unlikley that we will see any of it back. What makes me very angry is the fact that the lady watched my daughter try on and get excited about finding her special dress. She talked about fittings and accessories and all the time probaly knew that she wasn't going to fulfill my daughters order. My daughter is being very realistic about it all and has said, "Mum its only a dress at the end of the day,I have time to find another one, there are other girls who are in a much worse position than me with their Weddings fast approaching and no dress." We feel so sorry for all you imminent brides who have been left out of pocket and probaly in a flat spin. We hope you find dresses very quickly and wish you all the best with your weddings. Don't let this dishonest company spoil your day!!

Anon, Southampton says...
6:34pm Wed 25 Jun 08

I am disgusted by the behavior of the brides and others!

Lisa has tried her hardest to mend all the problems in the shop, to the point where she has personally risked her health. To watch her work herself into the ground for a bunch of completely selfish people is heartbreaking...

She has been attacked at her house! One life over a piece of material, people are so focused on money and do not seem to realise that a persons life has been completely destroyed over someone elses mistakes!

I am a bride myself and I would never dream of going around her house, you people should be ashamed of yourselves!

Derek, Dibden Purlieu says...
6:40pm Wed 25 Jun 08

Does it matter what you walk down the aisle in?... you'll still be married.

Clare, says...
6:44pm Wed 25 Jun 08

To Anon, when you say Lisa's life has been destroyed by someone else's mistakes, do you know who has made these mistakes? Just trying to understand exactly what has happened.

Concerned Friend, New Forest says...
6:58pm Wed 25 Jun 08

To Anon
I don't think you can generalise and call all the bridges selfish and be disgusted by their behaviour that seems a little unfair! People are looking for answers, I would never condone people threatening the owner, but I do believe that taking money from people as late as last week when surely she would have known her financial position is nothing but cruel to the brides, grooms and families. I understand that businesses can experience financial difficulty, but reading some of these posts it seems nothing but fraud when the shop owner takes full payment for a dress that is never ordered!

paul b, says...
7:16pm Wed 25 Jun 08

IS THIS THE START OF THE END OF THE WORLD?

Dissapointed Bride to Be, winchester says...
7:28pm Wed 25 Jun 08

So come on Lisa. Let's hear your side of the story??

I'd like to know how you managed to smile sweetly and take £945 off my mum last month for my wedding dress which you knew you couldn't honour. What did you hope to achieve in doing that? Surely you knew your business was in such a mess by then that you wouldn't be able to deliver it?

I spoke to Charlotte Balbier who's dress I ordered and she said she has received no order and no money from you. That's theft isnt it?

I hope you do the decent thing and refund my mum and all the other brides that you have outstanding orders for.

Anxious, new forest says...
7:30pm Wed 25 Jun 08

Although I went to Arvella in the hopes of finding my dream dress there, I am relieved now that I found it at Josephine's in Southampton and I can't fault them for friendliness and service. I know that a lot of you are frantic about your dresses. I do hope that all works out for you, but I am sure that should you need some friendly help from a professional, that the ladies at Josephine's Bridal will do all they can for you. Give them a call - it can't hurt!

Christine, Lordshill says...
7:32pm Wed 25 Jun 08

When is the goverment going to step in. Innocent people are losing money while companys are going bust, but not before they have took as much money as they can first !!!

Effected bride, Soton says...
7:43pm Wed 25 Jun 08

I have no sympathy for Lisa at all. She took money from people and never placed the orders - that is deception which Im sure is a criminal offence. She purposly set about to to steel from us. I hope the police investigate and that she get what she deserves. This does not mean with violence.

Sam, soton says...
7:45pm Wed 25 Jun 08

Some of these comments and the behaviour of some people is despicable, as Steve and Zoe stated above a statement will be made as Lisa has been told to make no comment.

She has worked herself into the ground to the point of being hospitalised and having collapsed on numerous occasions. Grown men have threatened every member of staff in that shop and all they were doing was trying to help them out. She has a heart of gold and would never rip anyone off or commit fraud like some of you are suggesting. It makes me sick.

I hope you are all proud of yourselves, she worked 14 hours per day for the last god knows how long sorting brides out and this is how you repay her. Monday night 12 guys turned up at her house and broke into her property, big ey. A lot more has happened but I won't go into detail, it's horrific.

Yes I understand you have spent a lot of money but you can go to the designer or cc card company...

As somebody said earlier "at least nobody died" well there's one person that's come fairly close and that's the girl who has tried to help you lot.

Sam, soton says...
7:53pm Wed 25 Jun 08

You will hear a statement from Lisa very soon and the truth will come out...

Funny how the Designers suddenly come out of the woodwork to make themselves look good, the truth will be out.....


Effected Bride, Soton says...
7:56pm Wed 25 Jun 08

You make it sound like it is our own fault "I hope you are all proud of yourselves". What are we expected to think when she lied all along. I'm sure there is more to the story but we don't know what is going on. I'm disappointed that she has come to harm and wouldnt wish that upon anyone. I take it you are sticking up for your friend. I didnt pay on credit card and I have no insurance. Lisa has over £1300 of my money and I have nothing to show for it.

Sahira Latif, Southampton says...
8:18pm Wed 25 Jun 08

There has been statements from people that Lisa has been working hard, been abused by customers etc... however as Lisa has experienced being a bride herself, then she will certainly know how distressing this is for everyone involved. My heart goes to those who are getting married in the next couple of weeks.
People have spent thousands including myself and I am totally shocked how a individual could lie and be so selfish. I have no sympathy for you Lisa.

distressed, Bath says...
8:22pm Wed 25 Jun 08

I am also one of the unfortunate brides. I have no sympathy for any of the staff or owners of the company - all have committed serious fraud. They have been committing fraud for many months and haven't informed their customers, of whom they have thousands and thousands of pounds, that they are in difficulty. They happily take our money. I hope she never runs a business again.

Advice to brides - contact your designer - they can help. 'My' dress that I had fitted last week was the sample dress which they had taken in to fit me. Its still at the shop and no doubt I'll never see it.

What is happening to the Bradford-on-Avon shop - this is where my dress is from.

Good luck to all the other brides.

Zoe and Steve - Ashurst, Ashurst says...
8:24pm Wed 25 Jun 08

Sam wrote:
Some of these comments and the behaviour of some people is despicable, as Steve and Zoe stated above a statement will be made as Lisa has been told to make no comment. She has worked herself into the ground to the point of being hospitalised and having collapsed on numerous occasions. Grown men have threatened every member of staff in that shop and all they were doing was trying to help them out. She has a heart of gold and would never rip anyone off or commit fraud like some of you are suggesting. It makes me sick. I hope you are all proud of yourselves, she worked 14 hours per day for the last god knows how long sorting brides out and this is how you repay her. Monday night 12 guys turned up at her house and broke into her property, big ey. A lot more has happened but I won\'t go into detail, it\'s horrific. Yes I understand you have spent a lot of money but you can go to the designer or cc card company... As somebody said earlier \"at least nobody died\" well there\'s one person that\'s come fairly close and that\'s the girl who has tried to help you lot.
Just to clarify our post earlier was in no way defending the actions of Arvella or Lisa. We were merely quoting what her husband had told us.

I for one have no reason to believe people who have consistently lied to their customers over an extended period of time and most certainly do not have any sympathy for the situation they find themselves in,

Zoe, Wickham says...
8:41pm Wed 25 Jun 08

I know it's no consolation but something borrowed and all that! If anyone is getting married within the next few days and hasn't time or money to get another dress, I have a lovely 2 piece plain ivory dress size 10 you could borrow. It will go with any theme or scheme so no sore thumbs and all that.

anon, says...
8:45pm Wed 25 Jun 08

Lisa Clarkson wrote:
I can\\\\\\\'t go on anymore, I\\\\\\\'m only the manager, it\\\\\\\'s just not my fault I have done my best. The comments on these pages are horrible, everyone keeps turning up at my house and I haven\\\\\\\'t done anything wrong, this is making me ill. I will not be able to be contacted on the advice of my employer so I\\\\\\\'m going on holiday, everyone can deal with the head office in Bradford.
Funny how you are listed as a director, bit higher than a manager wouldn't you say??

Enjoy a sangria on us.......sod it, go for the Dom Perignon!

Ben's Lab Brother, Charlie, Southampton says...
8:45pm Wed 25 Jun 08

I truly can not believe some of the comments written on this board - I am/was a friend of Lisa's and her husbands, to read such horrific comments is absolutely shocking.

To publish someones address on a public forum is dispicable - Lisa is a human being and the Lisa that I know would not have knowingly hurt a fly I am sure there is a very reasonable explanation for all of this.

If as has been said, Lisa has been made ill over this matter then I hope you all feel ashamed of yourselves, Lisa is one of the kindest people I have ever had the pleasure of meeting and the thought of her being hospitalised over business is just awful.

Lisa, I truly hope you read this and can work out from my user name who I am - I am thinking of you all and hope you know you can contact me or my family at any time and we will support you as much as we can, please please take care of yourself.

Marge, Wickham says...
8:49pm Wed 25 Jun 08

You're not just the manager, do you think we are stupid? You are completely responsible for this. Please think of all the lives you have ruined, hope you get sunburn/sunstroke/sa
lmonella and malaria!!!!!!!!

Sam, soton says...
8:56pm Wed 25 Jun 08

Ben's half brother, charlie...i know who you are and couldn't agree more.

I didn't realise how much scum there was in this world. I hope every single person that goes to her house gets their comeuppance, they won't find her anyway.

Those people making accusations, she's lied, she's lied etc....just wait for the statement before you make accusations...

Dissapointed bride to be, winchester says...
8:58pm Wed 25 Jun 08

I'm sorry this is making you ill Lisa, it is certainly a sorry mess for all concerned. I felt quite sick when I heard the shop had shut and I found out it was pretty unlikely my mum would get her £950 back as she paid by debit card and we dont have insurance. I also feel sick thinking about all the poor brides who are getting married in the next couple of weeks and haven't received their dresses. What I don't understand is why did you kept taking people's money when there was even the slightest possibility that you would not be able to fulfil their order?

Beth, says...
9:01pm Wed 25 Jun 08

I wish we knew the full story, I feel so sorry for all the brides who have put their hard earned cash into the most important day of their lives. I had a terrible time getting my dresses out of them 2 weeks ago, but I was lucky, and did get them 4 days before my wedding, the seamstress in particular was working round the clock to try and get them ready, and I will be forever grateful to her. However, I firmly believe my dress was the shop sample, which is not what I paid for. I just wish we knew what had actually happened, I hate to think that Lisa, the owner, was knowingly conning us all, but maybe I'm just naive. Sophie left several weeks ago, I don't know the circumstances, all I know is that the run up to my wedding was very stressful, but actually, I am one of the lucky ones, even though the dresses were not in the condition you would hope them to be, with lots of mistakes, but at least I got them. I can't condone Lisa or any of the staff being threatened, but at the same time, what on earth has been going on to have caused all this in the first place? If orders haven't been placed and money hasn't been paid to designers, who is responsible for that? I wish we had honest answers and I fear Lisa is not doing herself any favours by hiding. I understand she's apparently been told to lie low, but how does that help? Even a statement on the shop window would be something. What about all the dresses at the unit in Totton? It's all just such a shame, a lovely shop, and up until about 3 months ago, fab service.

Sam, says...
9:04pm Wed 25 Jun 08

Do you really think that was Lisa logged in ??

Dear Oh dear!!

The watchman, New Forest says...
9:05pm Wed 25 Jun 08

hmm wrote:
Does anyone really care?
I just love the fact that, although you are obviously bored with the subject of this article, you STILL read the entire thing then left a comment! You are one heck of a human being! Seriously, how much time have you got on your hands? GO AWAY!!!
To coin a phrase: THE WATCHMAN HAS SPOKEN !

And on a more sympathetic note: I really feel for anyone out there who has been affected by the closure of this shop. I know 7 people so far who have lost out (including my sister).

I hope you all manage to get your outfits and your money back. More to the point I wish you all luck on your respective special days and know you will look beautiful in whatever you wear. ****

ex bankrupt, soton says...
9:15pm Wed 25 Jun 08

Dissapointed Bride to Be wrote:
So come on Lisa. Let's hear your side of the story?? I'd like to know how you managed to smile sweetly and take £945 off my mum last month for my wedding dress which you knew you couldn't honour. What did you hope to achieve in doing that? Surely you knew your business was in such a mess by then that you wouldn't be able to deliver it? I spoke to Charlotte Balbier who's dress I ordered and she said she has received no order and no money from you. That's theft isnt it? I hope you do the decent thing and refund my mum and all the other brides that you have outstanding orders for.
im sorry but how can she refund what is not hers. as soon as someone goes bankrupt they have no say on who they can give money too.
in fact, if she has gone bankrupt it is a criminal offence for her to pay anyone. the only people who can give your mum her money back is the credit card company or official reciever. she will be commiting a criminal offence which can result in prison for refunding someone. any money the company has is now the official recievers.

ream wedding gowns, Tadley, Hampshire says...
9:21pm Wed 25 Jun 08

Martin wrote:
Have just found out this news via my very unhappy Fiancee! She has ordered her dress through Arvella and the designer was Sophia Tolli. Anyone had any luck in contacting this designer?
Hi, Sophia Tolli is also known as Mon cheri bridals, i'm sure if you contacted Mon cheri they would try to help.

nichaela jones, north wales says...
9:26pm Wed 25 Jun 08

this is like looking into a black hole. 11 years ago I was getting my dress made by a shop in conwy. i attended regular fittings and paid a deposit or my dress until one day i turned up for a fittin to be met with a group of unhappy brides to be informing me that he lady was no where to be found and there was a letter of liquidation on the door. this company was also limited and when i contacted trading standards i was told that this as the 3rd wedding shop the lady had owned and gone into liquidation each tme using her childrens names each time.my heart goes out to all ou brdes to be but please don't let this selfish money grabbing individual to ruin the best ay in your lives. X

anon, says...
9:28pm Wed 25 Jun 08

nichaela jones wrote:
this is like looking into a black hole. 11 years ago I was getting my dress made by a shop in conwy. i attended regular fittings and paid a deposit or my dress until one day i turned up for a fittin to be met with a group of unhappy brides to be informing me that he lady was no where to be found and there was a letter of liquidation on the door. this company was also limited and when i contacted trading standards i was told that this as the 3rd wedding shop the lady had owned and gone into liquidation each tme using her childrens names each time.my heart goes out to all ou brdes to be but please don't let this selfish money grabbing individual to ruin the best ay in your lives. X
idiot

King Mush, Woolston says...
9:30pm Wed 25 Jun 08

A Mexican Bandit:

"But Angela, don't you know there are starving children in Africa that don't even have wedding dresses?"

Oh yeah? Name one

jo bright, totton says...
9:32pm Wed 25 Jun 08

I am disgusted at some of the comments from people who are saying we should not be upset we have busted a gut to finance our special day for 2years to spend with our friends/family you obviously have no heart so don't bother commenting. We paid for our suits in nov 07 and to be picked up next tuesday and they have not even been ordered and my 2year old sons suit i ordered doesn't even exist in his size how can you take off a baby. You are a thief if you take someones money with no intension of supplying the goods and and to take money off a 2year old is unforgiveable.I have also had my caterer run off with our money and you told my mum how terrible it was that someone could do that.I hope you read this we are disgusted in you!!!!!!!!!

Elain Chiversl, Marchwood says...
9:33pm Wed 25 Jun 08

I have read with interest all the comments list. I am appalled that the young girl who measured my husband and groomsmen onSaturday is so unsympathetic to brides and their families. I hpe you have your dress for the 23rd of August unlike my daughter who is having to buy another one. I also paid for her dress last November to find it was never ordered. I do not condone violence or threeatening behaviour nor do I condone taking money under false pretences, which has happened in this case. I feel that people who have been harsh about brides being upset need to appreciate how hard they have worked and how long they have saved for to have the dream wedding. Do not be so quick to judge those have spent their hard earned money to have nothing to show for it. They are not selfish. The management of this firm - Lisa should have admitted defeat in November of last year when the problems started
had the done so there would be no angry or upset brides and grooms

me, here says...
9:34pm Wed 25 Jun 08

King Mush wrote:
A Mexican Bandit: \"But Angela, don\'t you know there are starving children in Africa that don\'t even have wedding dresses?\" Oh yeah? Name one
nowah dressieforme

Effected Bride, Soton says...
9:43pm Wed 25 Jun 08

It is very easy to say 'just you wait and see, the truth will come out soon'. You say you can't believe we are saying she has lied -wait and see'. I am telling you now (fact) that she has lied. Whatever 'comes out' in time won't change that fact. If she has been hurt etc that doesn't change that fact, if her suppliers have let her down she still lied to us (fact), if someone has stollen from her she still took our money and lied, if she has had a nervous breakdown she still lied. I dont see what could possibly come out that is going to make all of this OK. Am I missing something?

Beth, says...
9:44pm Wed 25 Jun 08

To Jo Bright, I have a shirt, trousers, waistcoat and cravat that my 2 year old wore Saturday before last, please, please contact me if you'd like to borrow them, I know how difficult it is finding things in their size x

ric flair, wwe says...
9:47pm Wed 25 Jun 08

Effected Bride wrote:
It is very easy to say \'just you wait and see, the truth will come out soon\'. You say you can\'t believe we are saying she has lied -wait and see\'. I am telling you now (fact) that she has lied. Whatever \'comes out\' in time won\'t change that fact. If she has been hurt etc that doesn\'t change that fact, if her suppliers have let her down she still lied to us (fact), if someone has stollen from her she still took our money and lied, if she has had a nervous breakdown she still lied. I dont see what could possibly come out that is going to make all of this OK. Am I missing something?
how do you KNOW that she lied

Effected Bride, Soton says...
9:51pm Wed 25 Jun 08

To me saying one thing and doing another, offering things she had no intention of delivering, taking money for them and not placing the orders then telling me she has done it and it will be with me soon is lying. You are now talking in riddles! Unless of course she was being held at gun point everytime and forced into saying everything she did?.....

If there is something I am missing I am really sorry but I just cant see it myself.

ric flair, wwe says...
9:58pm Wed 25 Jun 08

Effected Bride wrote:
To me saying one thing and doing another, offering things she had no intention of delivering, taking money for them and not placing the orders then telling me she has done it and it will be with me soon is lying. You are now talking in riddles! Unless of course she was being held at gun point everytime and forced into saying everything she did?..... If there is something I am missing I am really sorry but I just cant see it myself.
im sorry but the supplier saying she didnt place an order is not proof of her lying.
its common for suppliers that know someone has gone bank rupt to deny they have any orders or obligations to official reciever.
im not saying that this is what happenen , but i am saying it happens and just because someone told you no order was place is not proof that it hasnt been placed.

Emma, Shirrell Heath says...
10:07pm Wed 25 Jun 08

Friends of Lisa, do you not realise posting sob stories is just infuriating the people she has ripped off and lied to even more.

Nicola, says...
10:07pm Wed 25 Jun 08

I am like lots of others was waiting to have my dress fitting, booked in for next week. It took over a year for my dress to arrive. I believe that my dress has been in storage since April(if infact it was my dress) My dress was an Aletier Diagonal supposedly form Italy. No idea where to find another. My wedding is in 5 weeks. Sympathy to all those in the same position and hope your weddings all go well afetr this problem has been resolved!

Emma, Shirrell Heath says...
10:07pm Wed 25 Jun 08

Friends of Lisa, do you not realise posting sob stories is just infuriating the people she has ripped off and lied to even more.

Jo, says...
10:07pm Wed 25 Jun 08

ric flair wrote:
Effected Bride wrote:
To me saying one thing and doing another, offering things she had no intention of delivering, taking money for them and not placing the orders then telling me she has done it and it will be with me soon is lying. You are now talking in riddles! Unless of course she was being held at gun point everytime and forced into saying everything she did?..... If there is something I am missing I am really sorry but I just cant see it myself.
im sorry but the supplier saying she didnt place an order is not proof of her lying.
its common for suppliers that know someone has gone bank rupt to deny they have any orders or obligations to official reciever.
im not saying that this is what happenen , but i am saying it happens and just because someone told you no order was place is not proof that it hasnt been placed.
Effected Bride. How do you know these orders were not placed? Let's say they weren't, how do you know it was Lisa? You don't. AND how do you know she had no intention of fulfilling them? You don't.


patron, Soton says...
10:10pm Wed 25 Jun 08

FFS anyone would think this Lisa woman was Myra Hindley the way you lot are carrying on. People going round her house and threatening her and you dont even know the whole story yet. Lets have a we hate lisa demo outside the houses of parliment "what do we want wedding dresses when do we ...etc" grow up.

ric flair, wwe says...
10:12pm Wed 25 Jun 08

Emma wrote:
Friends of Lisa, do you not realise posting sob stories is just infuriating the people she has ripped off and lied to even more.
i dont know her.
but her friends have as much right to stick up for on here as you do to moan about her.

distressed, Bath says...
10:12pm Wed 25 Jun 08

its pretty obvious that she knew for months that she could not fulfil the orders. just making sure her pocket was lined before going bankrupt.

Commom theft. I hope she goes to jail!

Sarah, Southampton says...
10:15pm Wed 25 Jun 08

Emma wrote:
Friends of Lisa, do you not realise posting sob stories is just infuriating the people she has ripped off and lied to even more.
I couldnt care less if I am infuriating you or anyone else for that matter, the behaviour of some of the posters on this thread is despicable. I am perfectly entitled to my opinion, as are you - we are talking wedding dresses here, not life or flippin death!

Nicola, says...
10:15pm Wed 25 Jun 08

people just want to know where they stand, as of yet there is no notification of recievership. or who to contact to find out if we are able to get our dresses, those people that were in storage?

Jo, says...
10:15pm Wed 25 Jun 08

patron wrote:
FFS anyone would think this Lisa woman was Myra Hindley the way you lot are carrying on. People going round her house and threatening her and you dont even know the whole story yet. Lets have a we hate lisa demo outside the houses of parliment "what do we want wedding dresses when do we ...etc" grow up.
Well said

Jane Lockhart, Poole says...
10:17pm Wed 25 Jun 08

I dealt with this shop last year, had no problems at all, quite the opposite in fact and it makes me sad to think how things have changed. Thought I'd post what I know about the owner here in case it helps others track down their dresses. From memory I believe Lisa also owned a shop in Orpington, Kent, called The Wedding Outlet. I don't know if that is still in operation but it might be worth contacting them.

Effected Bride, Soton says...
10:18pm Wed 25 Jun 08

But she carried on as normal booking appointments the day before the shop closed. If it wasnt her was she completly ignorant to what her staff were getting up to? Does she check her bookings herself? She is the boss.

dan, toton says...
10:43pm Wed 25 Jun 08

Well that says it all going holiday !!!!
mean while i will have to work 30 days solid to pay for some more suits, how many more companies??????
lisa is a director, if she is in the clear, why dosnt she clear her name???????
no chance!!!!!!!!!!!
hope she stays abroad!

Jo, says...
10:50pm Wed 25 Jun 08

dan wrote:
Well that says it all going holiday !!!!
mean while i will have to work 30 days solid to pay for some more suits, how many more companies??????
lisa is a director, if she is in the clear, why dosnt she clear her name???????
no chance!!!!!!!!!!!
hope she stays abroad!
More proof of Chinese Whispers. Why do you think she's on holiday?

The Watchman, The Ether says...
10:57pm Wed 25 Jun 08

Jo wrote:
dan wrote:
Well that says it all going holiday !!!!
mean while i will have to work 30 days solid to pay for some more suits, how many more companies??????
lisa is a director, if she is in the clear, why dosnt she clear her name???????
no chance!!!!!!!!!!!
hope she stays abroad!
More proof of Chinese Whispers. Why do you think she's on holiday?
Earlier on someone (maybe Lisa maybe not) made the following comment on this page:

Lisa Clarkson wrote:
I can\\'t go on anymore, I\\'m only the manager, it\\'s just not my fault I have done my best. The comments on these pages are horrible, everyone keeps turning up at my house and I haven\\'t done anything wrong, this is making me ill. I will not be able to be contacted on the advice of my employer so I\\'m going on holiday, everyone can deal with the head office in Bradford.

Sorry this is a cut and paste job but you can only quote one comment at a time (hint daily echo!!!).

This comment must have been removed but it is quoted in another comment about halfway down the page. (try searching for Lisa Clarkson with your browsers search funcionality)

Elain Chivers, Marchwood says...
10:59pm Wed 25 Jun 08

Someone asked earlier how brides know that their dresses were not ordered? They know because they have had it confirmed by the suppliers.

Jo, says...
11:02pm Wed 25 Jun 08

Don't tell me you really think that was her? Somehow I don't think she would come on here and write that!

Anon, says...
11:05pm Wed 25 Jun 08

Elain Chivers wrote:
Someone asked earlier how brides know that their dresses were not ordered? They know because they have had it confirmed by the suppliers.
So that's gospel then, because somebody who is trying to protect their name says so!

Effected Bride, Soton says...
11:06pm Wed 25 Jun 08

This is so much more than a bad case of chinese whispers. We are speaking of real experiences. Nothing else. Its like you are desparate to make us think ohh hang on a minute may be its not Lisa by talking in riddles and giving us snippets of random info to make us think. Its not working. Lisa will be blamed completely until she speaks out and tells us the truth. We deserve that.

dan, totton says...
11:07pm Wed 25 Jun 08

ok lets keep looking for her, she must be the one with the big nose!!!!
unless she can get her self out of this she should go aboard!!! or to sea

trouble ahead, says...
11:09pm Wed 25 Jun 08

lisa address details are all with companies house everyone who is owed money should get them go round to her house and demand for the money back

Effected Bride, Soton says...
11:12pm Wed 25 Jun 08

You say about the suppliers and we shouldn't take it as gospel. I was one of the first people to inform my shoe supplier that things had gone wrong and I was told that all her accounts were up to date with them. There was no issue with them sending through the shoes. My order was still not placed. That was arvella not the shoe people causing problems.

Batman, Gotham City says...
11:15pm Wed 25 Jun 08

Jo wrote:
Don't tell me you really think that was her? Somehow I don't think she would come on here and write that!
Unfortunately there is no proof either way. The ability to enter any name and location when posting a comment on this site makes any remark questionable.

There are many comments made by people who claim to know Lisa but how do we know it's not just someones idea of a sick joke? We don't!

For all we know you may even BE Lisa!

What we do know is there are a lot of hurt and angry customers out there. Customers that don't know how Lisa would act in this situation thus making the earlier comments easy to believe.

By the way I really AM Batman :P

dan, totton says...
11:15pm Wed 25 Jun 08

oh is lisa the one who is made out of wood ?
FOLLOW THE YELLOW BRICK ROAD................
.....MAYBE THE WIZARD OF OZ CAN FIND YOU A HEART!!

Concerned reader, new forest says...
11:23pm Wed 25 Jun 08

leah wrote:
Girls..im getting worried now.. that people are mentioning that the suppliers maybe lying?? surely not.. i got in contact with Sophia Tolli designer who were really nice and helpful.. should i trust them? getting stressed about all this x
Leah,

The suppliers are more likely to help you than lie to you. Without casting stones they are still trading and wish to continue to do so, it is not in their interests not to help as much as they can. I would suggest staying in touch with Sophia Tolli - talking to her is 100 times better than sitting at home worrying.

leah, soton says...
11:25pm Wed 25 Jun 08

your right.. just cant get my head around it all.. dad paid full in cash back in October.. and trading standards have already said we wont get that mnoney back.. just completely gutted..

Effected Bride, soton says...
11:26pm Wed 25 Jun 08

To leah - please dont worry. I am dealing with Sophia Tolli too. Lisa 'friends' are saying that just because we were told by the supplier that our orders were never placed doesnt mean that they weren't. They may have been placed but the suppliers may choose not to get involved if they know the company is in financial difficulty. Her mates are trying to indicate the whole situation may be brought about but the suppliers. It woulld be illegal for them to charge Arvella and then us again for the same dress and its not in their interest to do that. My order was placed and they told me that. We have to take their word that the money wqas never received. Sohia Tolli need to check their legal stance etc before committing to anything with us. We have to trust them for now and see what they offer.

Bride 2 Be, Hampshire says...
11:30pm Wed 25 Jun 08

I agree the suppliers all want to help and that is what they have been doing. They are all very well known designers and suppliers so why would they lie?. I can only speak from my personal experience today, the designer of my dress has been so helpful.

leah, soton says...
11:30pm Wed 25 Jun 08

so you also spoke to them today.. and what did they say to you?? They told me i would get my dress the end of July - but couldnt give me a price? -as i need to pay again.. !check their legal stance?? before committing... what do u mean?

Effected Bride, Soton says...
11:35pm Wed 25 Jun 08

I have been told that I can have my dress but I will have to pay again. Someone from Soph Tol went to Lisas today to try and recover their goods. Once they know where they stand they will be in touch with us to say how we can go about getting our dresses. I was told this should be in the next couple of days. Let me know how you get on :)

Effected Bride, Soton says...
11:35pm Wed 25 Jun 08

I have been told that I can have my dress but I will have to pay again. Someone from Soph Tol went to Lisas today to try and recover their goods. Once they know where they stand they will be in touch with us to say how we can go about getting our dresses. I was told this should be in the next couple of days. Let me know how you get on :)

kim, says...
11:35pm Wed 25 Jun 08

For girls that need wedding dresses, there are two brial shops in Bedford Place, one of which is having a sale of off the peg dresses, and they are really beautful...worth a look girls...but diabolical that you should be put in this position in the first place.

What happened to trust, honour and professionalism ? It's clear this Lisa woman is a nasty, two faced, duplicitous, lying thief with no concern for innocent people who handed over probably tens of thousands of pounds in good faith. Where was her good faith ?

She deserves all she gets quite frankly.

kim, says...
11:43pm Wed 25 Jun 08

http://www.thisiswil
tshire.co.uk/display
.var.2363947.0.confu
sion_over_bridal_sho
p.php

Seems there are financial troubles at the other shop owned by the Clarkson family too....still say she isn't lying ?

She'll be on a flight to somewhere exotic with her ill gotten gains....

Becky, Wiltshire says...
12:27am Thu 26 Jun 08

Well, I think I am one of the lucky few who actually got my dress delivered today by a very tearful Lisa. I don't know if it is actually 'My' dress but as I'm getting married this Saturday I'm just thankful that I have the dress I chose and it fits me perfectly!!! I do wonder if mine and my little girl's dress's are just 'off the peg' but it really isn't an issue, I'm just so lucky.

I really feel so very sorry for all of you unlucky ones, if you still have time before your wedding contact your designer and they will help you, if you paid by credit card, you can get refunded - ACT NOW and good luck :)

Fanny Fucklestone, Gosport says...
12:36am Thu 26 Jun 08

Look! If you lurve the slob, and he lurves you, does it really matter what either of you turn up in ? Nowadays you can recreate weddy photos sooo easily, Get over it!!

Natalie Douglas, Bournemouth says...
12:49am Thu 26 Jun 08

Brides Boutique, 6 Poole Hill Bournemouth BH2 5PS. 01202 293 444

TO ALL BRIDES GETTING MARRIED FROM SEPTEMBER ONWARDS:
I am willing to help. I will give every bride a 10% discount on Pronovias or LaSposa dresses needed. I do also have a variety of quality sale gowns to anyone that needs a dress quickly.

I am very upset that this has happened to all of you brides to be and here to help, so please contact us.

Carolyn the shop manager will be at the shop all day on Thursday 26th and I will be back on Friday 27th.

Natalie - Owner of Brides Boutique

Dee, London says...
12:59am Thu 26 Jun 08

I am by no means condoning what has happened here but I also work in the industry and would like to say that anyone in regular retail can sell and bag up products on the day they were purchased so in the unlikely event that the shop falls on bad times the goods are already in the possession of the purchaser. Whereas in bridal if you feel that your business is having a hard time then the only option is to make sales and hope things pick up. The alternative is to stop taking orders but to carry on trading and incurring the debt of more overhead while you service all the outstanding orders on your books which unfortunately is not always possible especially if the banks foreclose therefore taking the decision out of your hands. I knew Lisa Clarkson and for those brides that have dealt with her succesfully will know that she was passionate about her business and the industry. So whilst I appreciate that there is a lot of raw anger to be vented (and rightly so) please try to understand that probably she is not living it up with the monies paid to her up front instead she is probably (and I am only specualting as it is a couple of years since I met her before anyone starts making allegations that this post is actaully her incognito) distraught at losing the business that she has tried so diligently to build up and also to have not been able to honour the orders that she has taken. I know I would be if my shop was in this absolutely untenable situation.

I hope my comments get viewed by anyone that maybe considering opening their own bridal salon on the basis that it is such a lovely job to have. It IS a wonderful industry to be in but it is also very very very hard especially in todays economic climate and where as highlighted on yesterdays BBC programme the brides are prone to using shops as showrooms to give them sufficient knowledge to order off the internet. Also shops can spend hours with a bride before she makes a decision about a gown (OK thats not to say that she should be rushed into a decision) but as yesterdays feature indicated that brides would not want to pay for expert, personalised, lengthy consultations and therefore I predict that the current consumer behaviour will eventually be the catalyst for more and more instances like the Arvella one. For those brides affected I am very sorry to hear about your plight but if you contact the individual designers you will find that provided the orders were sent to the manufacturers then the gowns will be in production so hopefully they can release the gown to your nearest other stockist.

huckit P, Winchester says...
1:17am Thu 26 Jun 08

Tough luck on all those who will inevitably lose money but why spend such large sums of money in the first place? Over £1000 in some cases and for what? One day in a dress that will never get worn again and will take up a large chunk of your wardrobe until kingdom come! The whole marriage business seems simply about people frittering grotesquely large sums of money away, into the pockets of greedy people who are there with a smile to take it! Get back to the point of marriage, not use it as an excuse to show how much money you have (or haven't) got. Marriage is about 2 people loving each other enough to want to spend the rest of their natural with each other. Whether it is a church or Registry Office wedding it is simply unecessary to part with so much money and probably receive a large credit card bill or bank account overdraft to start married life with! Come to your senses and you won't be standing outside a bridal gown shop wondering where your money has gone!

Dee, London says...
1:20am Thu 26 Jun 08

Effected Bride wrote:
Im sure the supplier would deny it if they knew she had gone bankrupt. But I bought the dress back in early November - it seems all her accounts/ returns were ok back then. If she knew that her suppliers were not delivering dresses because they were concerned about her accounts she should have dealt with the appropriately at the time, not continue to offer me more services. Why has she traded under 3 different names? If its not Lisa lying then it the Suppliers. I was told my dress had been sent, it clearly hadnt - others have been given fake dresses to be altered to fit them even display models. How is this not lying? All very sus to me!
I know people want answers but casting aspersions will not help. The first business she had was a partnership that sold out when both partners wanted to go their seperate ways, no brides were affected. The second name Tulip had to be changed as someone complained that Lisa was using the name of their business so effectively passing off so Tulip and Arvella are the one and the same. There is no suspicion due over this matter at least.

Lowe and behold, St Marys hotseat says...
1:52am Thu 26 Jun 08

BREAKING NEWS
Bin bag sales have shot up by 500 per cent today said a spokesman for a national bin bag oulet.
Kleenex tissues are also reporting brisk sales today through out the south......

Poshbird, Winchester says...
7:12am Thu 26 Jun 08

huckit P wrote:
Tough luck on all those who will inevitably lose money but why spend such large sums of money in the first place? Over £1000 in some cases and for what? One day in a dress that will never get worn again and will take up a large chunk of your wardrobe until kingdom come! The whole marriage business seems simply about people frittering grotesquely large sums of money away, into the pockets of greedy people who are there with a smile to take it! Get back to the point of marriage, not use it as an excuse to show how much money you have (or haven\'t) got. Marriage is about 2 people loving each other enough to want to spend the rest of their natural with each other. Whether it is a church or Registry Office wedding it is simply unecessary to part with so much money and probably receive a large credit card bill or bank account overdraft to start married life with! Come to your senses and you won\'t be standing outside a bridal gown shop wondering where your money has gone!
Well you obviously haven't been blessed with a daughter have you? If you had you would know that every little girl dreams of having a beautiful dress on their wedding - it's the one day in their lives that they will want to look and feel like a princess. Sadly there are people out there willing to exploit this special day but heartless comments like yours are only adding to these poor girls misery - have a heart!

shay, southampton says...
7:35am Thu 26 Jun 08

Hi
If anyones waiting on a Cymbeline dress we are doing our very best to get these sorted Cymbeline have been fantastic and are sending a dress to arrive today for a bride getting married this Sat!
And I also know some of the other brands and have spoken with various designers and it is true to say they didn't receive some of the orders and they are all doing their best to get dresses organised and out to brides. So contact your designers asap they will be very helpful.
If anyones still not able to locate their dress and we can be of help feel free to contact us
Shay Harris Bridal Lounge
74 Bedford Place
Southampton
SO15 2DF
02380638602

Stella, Oxford says...
9:50am Thu 26 Jun 08

Poshbird wrote:
huckit P wrote: Tough luck on all those who will inevitably lose money but why spend such large sums of money in the first place? Over £1000 in some cases and for what? One day in a dress that will never get worn again and will take up a large chunk of your wardrobe until kingdom come! The whole marriage business seems simply about people frittering grotesquely large sums of money away, into the pockets of greedy people who are there with a smile to take it! Get back to the point of marriage, not use it as an excuse to show how much money you have (or haven\'t) got. Marriage is about 2 people loving each other enough to want to spend the rest of their natural with each other. Whether it is a church or Registry Office wedding it is simply unecessary to part with so much money and probably receive a large credit card bill or bank account overdraft to start married life with! Come to your senses and you won\'t be standing outside a bridal gown shop wondering where your money has gone!
Well you obviously haven't been blessed with a daughter have you? If you had you would know that every little girl dreams of having a beautiful dress on their wedding - it's the one day in their lives that they will want to look and feel like a princess. Sadly there are people out there willing to exploit this special day but heartless comments like yours are only adding to these poor girls misery - have a heart!
Have you heard yourself?? These are not "Little Girls" that are getting married, they are grown women. My daughter feels like a princess everyday because as her mother I put her above everything else and make her feel valued. She doesnt need a big ivory dress to do it. Any bride that thinks that life is perfect and there big day should be "perfect" is setting themselves up for a whole heap of disappointment. As for misery, think about those more unfortunate at whatever level, be that a person who has lost their livelihood, people around the world who are losing their lives daily or people losing all of thier possessions through natural disater. I think what you r daughter has lost is a sense of perspective.

Rachel, Southampton says...
11:29am Thu 26 Jun 08

I find your comments very insensitive! I have lost money on bridesmaid dresses and suits from this shop. I am fortunate to be able to claim back from my credit card and have 6 months to sort it out. However, if it had been my wedding dress I would have been devastated. I have experienced personal loss as my Dad died when I was 12. Everyday I am finding it hard to know that he will not be at my wedding and the thought of having to deal with more stress as well is hard to contemplate. I agree marriage is more than just the wedding day and these issues are small in comparison to problems you will have to deal with as man and wife, however, like most brides I am only planning to do this once and I have found the man i want to spend the rest of my life with and I work hard so why do I not deserve the perfect day?!!!

Stella, Oxford says...
12:17pm Thu 26 Jun 08

Rachel wrote:
I find your comments very insensitive! I have lost money on bridesmaid dresses and suits from this shop. I am fortunate to be able to claim back from my credit card and have 6 months to sort it out. However, if it had been my wedding dress I would have been devastated. I have experienced personal loss as my Dad died when I was 12. Everyday I am finding it hard to know that he will not be at my wedding and the thought of having to deal with more stress as well is hard to contemplate. I agree marriage is more than just the wedding day and these issues are small in comparison to problems you will have to deal with as man and wife, however, like most brides I am only planning to do this once and I have found the man i want to spend the rest of my life with and I work hard so why do I not deserve the perfect day?!!!
There is a spectrum of feelings and opinions on this type of forum. Obviously your personal loss is sad and having lost my mum ten days ago (funeral tomorrow) I can not start to feel how bad you must feel knowing cant be physically there to share your special day. I am sorry if my comments have offended you however I maintain that the loss of money and a special dress(es) does not give people the right to threaten violence to other people if they dont get their own way, keep their fingers crossed that the shop pwners gets maralira while on a fictious holiday with their money or call an other individual a con person when they do not know the facts. The comments above about greed and money making for instance. The woman that owned this bridal shop was trying to make herself a living, like most of us although some people myself included do it in a risk-free way by being an employee. Not that I dont try to make money, if I thought I could negotiate more then I would. Thats not greed thats human nature. The only way you can term this Lisa woman as greedy is that she was syponing off the money being paid to her to furnish her own livestyle and to be honest no one on here knows that for sure. By the way Rachel I hope your day goes well and I am sure your dad would be proud of the way you have carried on in spite of his being there, you sound pretty well rounded.

Charlotte Murrell, Alton Hampshire says...
12:32pm Thu 26 Jun 08

Amaryllis Bridalwear in Alton is able to help some of the brides without their dress. We stock Sophia Tolli and La Sposa, we have already helped 2 brides get their gowns from Sophia Tolli.

if you would like us to help you please do call us.

amaryllis-bridal.co.
uk

Best of Luck

Gemma Stevens, Dibden Purlieu says...
12:43pm Thu 26 Jun 08

Right now I feel the luckiest bride in Hampshire. I ordered my dress, 3 bridesmaid dresses, mother of the bride outfit, 6 suits and various other bits and pieces from Arvella. Thankfully I have my dress, bridesmaid dresses and mother of the bride but have still lost an awful lot of money on other things that have been supposedly ordered but never arrived. I think it is appaling what Lisa has done. My mum went into the shop last week and outrightly asked them if they were having financial difficulties but even then they did not have the guts to admit it. All of the outfits have to be altered. Last week my mum saw her outfit in the shop in a smaller size, she asked if she could try it on to save the dressmaker having to alter the other outfit. Lisa told my mum that there was no point as it had already been altered. What a liar! My mum since then has seen that it clearly had not been altered so now has to pay out for alterations! They would have known last Thursday that were going into liquidation - if they had let Mum take the smaller size outfit away that would have at least been a little bit of money we could recoup. This whole thing is totally disgusting and I can't believe this has been allowed to happen. My dress came in nearly four months after when they said it was going to. Now it makes sense, they obviously didnt order it when I thought they had as they did not have the funds. I feel so much for all those girls who havent got their dresses. This is fraud and I hope she goes to prison for it. Bar Sophie i believe they are all in on it. Last week Vicky supposedly ordered the suits and top hats in front of my mum. She said they had a computer link up to the company so did not need to phone them, since then i've found out that the suits were never ordered yet they took our money on 1st December! They are all as bad as each other and they should all go to prison for what they have done. They have had thousands of pounds out of us, they do not deserve to get away with it! Makes me sick that she is going off on holiday. She should be sorting this mess out!

Kim, Southampton says...
12:48pm Thu 26 Jun 08

hmm wrote:
Mark wrote: poo happens! it could be worse, a hospital could have closed.
exactly
Mark if you were one of those Brides would you just think poo happens - I think not!!!!!

Nicola, says...
1:32pm Thu 26 Jun 08

Has anyone recievd there dress? is she sndign them all out? I was told my dres was in storge and was due to have a fittign next wednesday, would love to hear from the people that have and if anyone has any detail of who i can tact my dress came from Italy i think Atelier Diaganol.
Please help if you can.

Gemma Stevens, Dibden Purlieu says...
3:35pm Thu 26 Jun 08

Nicola wrote:
Has anyone recievd there dress? is she sndign them all out? I was told my dres was in storge and was due to have a fittign next wednesday, would love to hear from the people that have and if anyone has any detail of who i can tact my dress came from Italy i think Atelier Diaganol. Please help if you can.
Nicola, my bridesmaid dresses were delivered about 9pm Tuesday evening - did you actually see your dress. I would say that if you have physically seen it and tried it on there is chance you will get it. I was told they would be delivering up until Friday. But if you have not seen it be warned they may have just told you it had come in. Try and google Atelier Diaganol - if you can find a number for them you can contact them direct. If your order was placed they will have details of it under your name. They may have it and just reqire payment.

Nicola, says...
4:00pm Thu 26 Jun 08

I tried my dress on in april and they were holding it unitl my fitting on 2nd July. i just hope it really was my dress?

Sally, London says...
4:30pm Thu 26 Jun 08

Atelier Diagonal is spanish not Italian..the designer is part of the Pronovias group. hope this helps you..I own a bridal shop and used to stock this range..good luck

Nicola, says...
5:17pm Thu 26 Jun 08

Thank you for that info Sally x.
Does anyone know where stocks Altelier Diagonal (pronovias range)

louise, sholing says...
7:19am Fri 27 Jun 08

mmmmmm i would break into the shop and take a dress. sod the law as they dont give an **** about anyone and if that could not be done i would track the owner down on 192.con and go to her house .why is it ok for them to take the money and run and no one gives a sod about it... come on girls stick together.....

Lizzie, Bournemouth says...
8:49am Fri 27 Jun 08

Any ladies in desperate need I have a new, with tags Maggie Sottero (Claudia) Wedding gown in size 10 available. Beautiful gown...was the groom that was my issue!!

Gemma, Dibden Purlieu says...
9:40am Fri 27 Jun 08

Nicola wrote:
Thank you for that info Sally x. Does anyone know where stocks Altelier Diagonal (pronovias range)
Nicky Hill in Botley stock the pronvias range

facts not speculation, dorset says...
10:12am Sat 28 Jun 08

Arvella Bridal Mother and duaghter business both closed
Previously registered as Blackburn Steel Bride Ltd and Tulip Bridal Ltd
Arvella accounts not registered In jan 2008 (suspicious)
Deposits taken up front on a continual basis for 80-100% of orders
Is this a civil matter or is it a case of possible fraud, in which case the police should be involved If you think the latter please phone the Police now and register your concerns. Their standard response will be it is a civil matter. it is you right as an honest citizen to request a Police investigation despite the fact there may be no case to answer. But no one has asked where all the deposits have gone? since there is evidence the suppliers in some not all cases have NOT BEEN PAID
Lisa. I appeal to your good nature to declare your hand and seek professional advice.
We need to know the full story.
We have all trusted your integrity and paid upfront for goods not received. The least you can do is reappear on SouthToday and tell a complete story not some nonosense about blaming your suppliers Your customer base are honest hard working people who have now lost large sums of money
I rest my angry case

brides Father, says...
10:26am Sat 28 Jun 08

In the context of life itself, and marriage and relationships with people, this is only an inconvenience. If you consider any one affected by this problem must look at the big picture, and learn lessons from it.
It is a poor reflection of human behaviour when individuals are picking at others who have made, what they consider to be constructive comments about their own problems
We are a civilised society, so visiting Lisa's house is not the way to deal with the problem
There are other bridal shops in the area who are more than willing to assist in this crisis
So please Let us all maintain some dignity and respect for each other in this process
If you think it is a Police matter ring them, but on the understanding that we are all innocent until proven guilty
I am personally upset for my daughter, and my wallet is depleted of £1200 but it is not flood death or famine, so please lets all keep a level head, and some perspective
Thankyou

kim, says...
3:58pm Sat 28 Jun 08

brides Father wrote:
In the context of life itself, and marriage and relationships with people, this is only an inconvenience. If you consider any one affected by this problem must look at the big picture, and learn lessons from it.
It is a poor reflection of human behaviour when individuals are picking at others who have made, what they consider to be constructive comments about their own problems
We are a civilised society, so visiting Lisa's house is not the way to deal with the problem
There are other bridal shops in the area who are more than willing to assist in this crisis
So please Let us all maintain some dignity and respect for each other in this process
If you think it is a Police matter ring them, but on the understanding that we are all innocent until proven guilty
I am personally upset for my daughter, and my wallet is depleted of £1200 but it is not flood death or famine, so please lets all keep a level head, and some perspective
Thankyou
Very charitable of you to extend a degree of sympathy to Lisa Clarkson...and good for you that you had the financial resources to bail out your daughter You shouldn't have had to do so but for the fraudlent and duplicitous activites of this conwoman......many of these brides are not in the same comfortable position to do so. That is the perspective.

Disappointed, says...
9:36am Mon 30 Jun 08

kim wrote:
brides Father wrote: In the context of life itself, and marriage and relationships with people, this is only an inconvenience. If you consider any one affected by this problem must look at the big picture, and learn lessons from it. It is a poor reflection of human behaviour when individuals are picking at others who have made, what they consider to be constructive comments about their own problems We are a civilised society, so visiting Lisa's house is not the way to deal with the problem There are other bridal shops in the area who are more than willing to assist in this crisis So please Let us all maintain some dignity and respect for each other in this process If you think it is a Police matter ring them, but on the understanding that we are all innocent until proven guilty I am personally upset for my daughter, and my wallet is depleted of £1200 but it is not flood death or famine, so please lets all keep a level head, and some perspective Thankyou
Very charitable of you to extend a degree of sympathy to Lisa Clarkson...and good for you that you had the financial resources to bail out your daughter You shouldn't have had to do so but for the fraudlent and duplicitous activites of this conwoman......many of these brides are not in the same comfortable position to do so. That is the perspective.
Well said kim =)

Bride, says...
6:34pm Tue 1 Jul 08

brides Father wrote:
In the context of life itself, and marriage and relationships with people, this is only an inconvenience. If you consider any one affected by this problem must look at the big picture, and learn lessons from it.
It is a poor reflection of human behaviour when individuals are picking at others who have made, what they consider to be constructive comments about their own problems
We are a civilised society, so visiting Lisa's house is not the way to deal with the problem
There are other bridal shops in the area who are more than willing to assist in this crisis
So please Let us all maintain some dignity and respect for each other in this process
If you think it is a Police matter ring them, but on the understanding that we are all innocent until proven guilty
I am personally upset for my daughter, and my wallet is depleted of £1200 but it is not flood death or famine, so please lets all keep a level head, and some perspective
Thankyou
Well said :)

Bride, says...
6:45pm Tue 1 Jul 08

facts not speculation wrote:
Arvella Bridal Mother and duaghter business both closed
Previously registered as Blackburn Steel Bride Ltd and Tulip Bridal Ltd
Arvella accounts not registered In jan 2008 (suspicious)
Deposits taken up front on a continual basis for 80-100% of orders
Is this a civil matter or is it a case of possible fraud, in which case the police should be involved If you think the latter please phone the Police now and register your concerns. Their standard response will be it is a civil matter. it is you right as an honest citizen to request a Police investigation despite the fact there may be no case to answer. But no one has asked where all the deposits have gone? since there is evidence the suppliers in some not all cases have NOT BEEN PAID
Lisa. I appeal to your good nature to declare your hand and seek professional advice.
We need to know the full story.
We have all trusted your integrity and paid upfront for goods not received. The least you can do is reappear on SouthToday and tell a complete story not some nonosense about blaming your suppliers Your customer base are honest hard working people who have now lost large sums of money
I rest my angry case
The only evidence you have is the 'word' of the supplier, which is quite frankly bulls***. I have seen the other side of the evidence on paper.

Lisa will be giving her side of the story in the near future, why I don't know as some of you will never believe a word she says.

As for the business names, as has been said many times before, Her first business was a partnership and they went their separate ways, no business problems, no brides affected...she then opened Tulip Bridal but another competitor complained that it was similar to their's so she changed it to Arvella so Tulip and Arvella are one of the same.

It isn't and won't be a Police matter. Sorry to disappoint you.

Bliss Bridal, Christchurch, Dorset says...
7:40pm Tue 1 Jul 08

I have a bridal studio in Christchurch , Dorset which is situated within my home. Although I do not stock the same designers as Arvella I do have beautiful bridal gowns and bridesmaid dresses. You can look on my website www.blissbridalwear.
co.uk or me contact via email if I can help you in any way.

Bride, Southampton says...
4:55pm Wed 2 Jul 08

I have been speaking with Nick Peat(Poole). A meeting of creditors has been arranged to confirm the appointment of a liquidator. My details were not passed on to him even though I have paid over 1500, if you have not yet received a notice, contact him straight away to find out if you are listed.

MickP, Lymington says...
2:32pm Sun 20 Jul 08

I think this a scandulous situation. This is a key risk with dealing with Limited Companies which 'joe public' doesn't generally understand. The owners liability in her business is 'limited' meaning, only the cash remaining in the company acct s and any assets (materials) can be used to offset the loss's. She knows that and clearly doesn't give two hoots to the customers.The law should insist on customer monies being placed in a designated client acct until the goods are handed over.This is common in banking to protect clients. Consumers need protection as well. These people will likely try to start up another business, under another name, with different directors and repeat the fraud with more unsuspecting customers. Brides are especially vulnerable at these times, where they are focusing on their big day and are unlikely to be as diligent with the business transaction as they'd normally be. I would suggest 2 things. Pay small deposits only. Established and reputable companies can handle this. Companies with cash flow problems are likely to ask for the all the cash - beware- this is a good indicator that alls not well. Also, beware easy discounts, if you pay upfront, question yourself why they would like your cash now. So, offer a small deposit only, if they grumble walk away.Theirs plenty of bridal shops. "Buyer Beware"

Comments are closed on this article.

IN SHOCK: Customers Joanne Wray, Helen Biffin, Sue Shanahan and Lindsay Platt in front of Arvella Bridal's whitewashed windows. IN SHOCK: Customers Joanne Wray, Helen Biffin, Sue Shanahan and Lindsay Platt in front of Arvella Bridal's whitewashed windows.

Sponsored Links


Video News Food & Restaurant Reviews

Local Advertisers


Local Information

Enter your postcode, town or place name

House prices »   Schools »   Crime »   Hospitals »