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2:01pm Friday 27th June 2008
Comments (134) Have your say »
THE owner of Arvella Bridal has spoken publicly for the first time since the abrupt closure of her Lyndhurst shop.
Lisa Clarkson said she was "very sorry" but that she had been let down too and that threats had been made to her and her family.
She said: "I am so sorry that people have been caught up in this mess. None of this was intentional."
The 33-year-old director of the limited company added that everything was being done to help brides-to-be getting married in the next few weeks.
"Myself and my staff have tried everything possible to make sure that they are all sorted as much as we can.
"We are still working together to get them dresses."
She said she was "really really sorry" for the way the business had gone.
Commenting on why Arvella had closed she said: "It is the way the market is. We tried desperately within the shop not to be in this position."
She said that she herself had been let down by suppliers and support that she thought she had, but didn't.
Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors.
"These things have happened and the police were present," she said. However, the police have received no formal reports of these incidents.
Speaking from a Lyndhurst hotel she added: "We have still been sorting out brides."
Bored, Southampton says...
2:19pm Fri 27 Jun 08
She said that she herself had been let down by suppliers and support that she thought she had, but didn't
Sue, Totton says...
2:34pm Fri 27 Jun 08
Rat Catcher, Totton says...
2:36pm Fri 27 Jun 08
Smell a Rat wrote:And your point is?
Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors.
"These things have happened and the police were present," she said. However, the police have received no formal reports of these incidents.
More Lies?????
Leave off, Hampshire says...
2:36pm Fri 27 Jun 08
Smell a Rat wrote:Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \"These things have happened and the police were present,\" she said. However, the police have received no formal reports of these incidents. More Lies?????
TheBaldOne, new forest says...
2:41pm Fri 27 Jun 08
Mike, Totton says...
2:49pm Fri 27 Jun 08
rat catcher thumped, Hants says...
2:52pm Fri 27 Jun 08
Leave off wrote:Or perhaps it didn't happen. They stole her dogs and she did not report it to the police????
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
I concur, Hants says...
2:53pm Fri 27 Jun 08
Mike wrote:Here Here...Well said
You cannot merely blame the market for the failure of the business. Any business that takes cash upfront prior to paying suppliers is in a much better cash flow position most other companies, especially when orders are not placed and suppliers not paid. We paid £700 in Feb 08 and the supplier was never paid for the order, therefore on our order alone the company is £700 up. Directors have strict responsibilities when running a company and i'm afraid taking money from people without the intention of fulfilling the order is wrongful trading at best. I do not condone the threats against Ms Clarkson but she needs to take responsibility for the poor running of the company which has resulted in this mess.
warsash wasp, warsash says...
2:56pm Fri 27 Jun 08
Leave off wrote:it wasn't me !
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
Hmmm, says...
3:01pm Fri 27 Jun 08
warsash wasp wrote:I think thou protest too much!!!
Leave off wrote:it wasn't me !Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
Ann, says...
3:01pm Fri 27 Jun 08
warsash wasp wrote:So your'e the scum then...pure scum...
Leave off wrote:it wasn't me !
Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
Hmm, Hants says...
3:05pm Fri 27 Jun 08
Ann wrote:Look Mummy.... I see Trolls
warsash wasp wrote:So your'e the scum then...pure scum... Go back to school and learn how to use that thing in your head, it's called a brain.Leave off wrote:it wasn't me !Smell a Rat wrote: Mrs Clarkson, who lives in Warsash, confirmed that threats had been made to her and her family including the kidnap of her two Labradors. \\\"These things have happened and the police were present,\\\" she said. However, the police have received no formal reports of these incidents. More Lies?????Perhaps Lisa and her family decided not to press chargers against the thugs that broke into her property and tried to steal her dogs?
George, says...
3:06pm Fri 27 Jun 08
TheBaldOne wrote:You got owned. Lol.
This women is unbelievable. Our situation: Dress brought and had a fitting back in Feb, being stored in shop until our wedding day. Speaking with the designer, no dress released from them. So what dress was the fitting in? and we also find out she was in dispute with the designer! Paid for 6 suits to hire Speaking with hire company, no order recieved! Sorry but this apology is nonscence! Prehaps you would like to come and give us an apology and explain!
TheBaldOne, new forest says...
3:11pm Fri 27 Jun 08
George wrote:what do you mean?
TheBaldOne wrote: This women is unbelievable. Our situation: Dress brought and had a fitting back in Feb, being stored in shop until our wedding day. Speaking with the designer, no dress released from them. So what dress was the fitting in? and we also find out she was in dispute with the designer! Paid for 6 suits to hire Speaking with hire company, no order recieved! Sorry but this apology is nonscence! Prehaps you would like to come and give us an apology and explain!You got owned. Lol.
Gay wedding, nottingham says...
3:22pm Fri 27 Jun 08
Fred, Bristol says...
3:24pm Fri 27 Jun 08
Bex, Southampton says...
3:35pm Fri 27 Jun 08
Bill, says...
3:41pm Fri 27 Jun 08
Bex wrote:Can't you read? The suppliers went back on an agreement literally holding her to ransom...
I'm sorry but I do not buy Miss Clarkson's apology. She said that she was doing everything she could for brides getting married in the next few weeks. I am getting married in 5 weeks and for the last 4 months I've been lied to about where my dress is. I found out on Tuesday that it has been in the designer's storage facility since March, unreleased due to lack of payment. I've just done a 400 mile round trip to collect it, paid again for my dress in cash and have been extremely distressed by the lies and deception that I've been subjected to. If Miss Clarkson had the decency to be honest with me, or even to contact me to check whether I needed any help, I would gladly accept the apology she offers so freely in the press. This, however, has not happened and I currently still have an appointment booked with her for July 7th which is when she said my dress would arrive, knowing full well it wouldn't, and that she would be closed by then. She hasn't even had the decency to cancel this.
Bill, says...
3:46pm Fri 27 Jun 08
Plumrose, Southampton says...
3:47pm Fri 27 Jun 08
correction, says...
3:52pm Fri 27 Jun 08
Bill wrote:Because she never paid them!!!!!! She never stuck to her end of the bargin to pay her suppliers. And of course they are going to look better they supplied the dresses she couldn't pay for. Where is the money Bill? I asked you this yesterday...where is the money? The deposit would have covered the suppliers cost and put a bit more in the coffers. Where is the money?
Bex wrote: I'm sorry but I do not buy Miss Clarkson's apology. She said that she was doing everything she could for brides getting married in the next few weeks. I am getting married in 5 weeks and for the last 4 months I've been lied to about where my dress is. I found out on Tuesday that it has been in the designer's storage facility since March, unreleased due to lack of payment. I've just done a 400 mile round trip to collect it, paid again for my dress in cash and have been extremely distressed by the lies and deception that I've been subjected to. If Miss Clarkson had the decency to be honest with me, or even to contact me to check whether I needed any help, I would gladly accept the apology she offers so freely in the press. This, however, has not happened and I currently still have an appointment booked with her for July 7th which is when she said my dress would arrive, knowing full well it wouldn't, and that she would be closed by then. She hasn't even had the decency to cancel this.Can't you read? The suppliers went back on an agreement literally holding her to ransom... Funny how the suppliers are all coming out trying to make themselves look good. This isn't the first and def not the last...
correction, Hants says...
3:56pm Fri 27 Jun 08
Bill wrote:Lets not exagerate Bill NY to LA is 3000 miles and it takes a good 5 days to get there.
Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....
Jim, says...
3:57pm Fri 27 Jun 08
Plumrose wrote:DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way.
This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money.
The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to.
I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
Thomas, southampton says...
3:57pm Fri 27 Jun 08
Plumrose wrote:I imagine you watch an awful lot of morning tv are are inspired for the rest of the day.
This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money.
The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to.
I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!
correction, hants says...
3:58pm Fri 27 Jun 08
Bill wrote:Lets not exagerate Bill. It is 3000 miles from NYC to LA. That takes 5 days.
Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....
Nicola, New Forest says...
4:00pm Fri 27 Jun 08
Bill wrote:I ordered my dress back in APRIL 2007 and it arrived this FEBRUARY 2008. I went to the fitting and paid the balance on it. My dress NEVER ARRIVED from Pronovias. I have phoned another supplier today and they found my original order it NEVER got delivered and i ordered it back in APRIL 2007!!! The dress that was given to me in February was the SAMPLE DRESS!!!!! I now have to fork out a great sum of money again to get my dress which never, ever arrived due to Lisa NOT paying her invoices. My dress will arrive by next Tuesday!!! Explain that one! and if she has done all these miles to get dresses to Brides - WHERE IS MINE!!!! oh yes.... i forgot she was deceiving me with the original sample dress which is probably gone back into stock which the receivers now have in their posession!!!
Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she\'s prob done about 2-3000 miles this week trying to sort people out...so she doesn\'t care hey? This situation should never have happened but give the girl a break....
TheBaldOne, new forest says...
4:01pm Fri 27 Jun 08
correction wrote:Well in that case Fordingbridge must be over 3000 miles away because she hasen't made it there.
Bill wrote: Go and get another dress ffs and claim for your money back, Jesus Christ.... 400 mile round trip, she's prob done about 2-3000 miles this week trying to sort people out...so she doesn't care hey? This situation should never have happened but give the girl a break....Lets not exagerate Bill. It is 3000 miles from NYC to LA. That takes 5 days.
correction, Hants says...
4:01pm Fri 27 Jun 08
Jim wrote:Sue her then Jim...dare you
Plumrose wrote: This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money. The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to. I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way. Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation. Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
muppets, all of you says...
4:07pm Fri 27 Jun 08
hulla, baloo says...
4:08pm Fri 27 Jun 08
Jim wrote:No is spelt, in your message,as know.
Plumrose wrote: This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money. The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to. I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way. Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation. Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
correction, Hants says...
4:08pm Fri 27 Jun 08
correction wrote:PS Jim your quote 'Your a hypocripte'. Bad grammer...you must mean you're...any good at math? Maybe you can help your friend out
Jim wrote:Sue her then Jim...dare youPlumrose wrote: This woman is a sham. She has over spent on her shop expansion, probably ripped every penny out othe company to run her home in Warsash and needs to back to school or work in an role where she does not control money. The things she has said do not make sense or excuse bad business management, she has lied to clients, taken orders she has no way of forfilling and to rely on credit which is obvious how she has been running her so called business is near enough to fraud / bad management / theft as any so called company can get to. I am a bride who bought her dress luckily from ebay from another bride who changed her mind, but I visited this shop and almost ordered a dress. If I had my dress would be one of those that either does not exist or is locked in the liquidators vaults... I would be absolutely devastated and all brides she has lied to have so much now to sort that she should be paying out of her own pocket to sort these women's outfits out instead of hiding in a hotel claiming that people have stolen dogs!DO you no what libel means? I would be careful with the what you are saying. Forfilling is spelt fulfilling by the way. Why do you think she has Police protection? WOuld you like a death threat? AND YES her house was broken into and yes her dogs were stolen.... the police were there but said arrests wouldn't be made as it would provoke the situation. Your a hypocrite. Calling someone a liar and there you are lying through your back teeth.
TheBaldOne, new forest says...
4:10pm Fri 27 Jun 08
muppets wrote:1. you obviously never buy anything on the internet, over the phone, etc.
What a bunch of muppets!!! handing over money without the goods present! DOH no sympathy from me muppets
Mark, soton says...
4:15pm Fri 27 Jun 08
Still trundling on, says...
4:22pm Fri 27 Jun 08
Dave is a donut, says...
4:26pm Fri 27 Jun 08
Dave wrote:Another intelligent post from a first class fool.
Let's not forget she will HAVE to attend a creditors meeting with these people that paid her money. Me thinks she will need more than her two dogs to protect her.
correction, Hants says...
4:33pm Fri 27 Jun 08
Still trundling on wrote:What does she lose? She is a limited company. So she put some money in and recouped it in a salary later. Her brides are picking up the pieces whilst she is giving highly suspect interviews... my life has been threatened...my dogs have been stolen...but I havent reported it to the police?????? It can't lie until the silly woman quits being vague and blaming everybody else and says yes I fxxxked up.
Let's leave the girl alone now. All you bitter individuals continually spitting out your hateful bile has now run it's course and is completely tiresome. I would imagine that Lisa is genuinely sorry for how things have turned out. Those of you who posted yesterday, then received your dresses perhaps can bear witness that she is genuinely trying to rectify things. She must be extremely disappointed that her company that she formed and developed with her own cash and effort is now defunct and has ended in such a fashion. Why doesn't everyone now take a mature stance and draw a line under it and move on. This would include the Echo, whose coverage of this incident has been shameful. I hope all involved are able to get past this and enjoy their big day.
Edward Jordan, Bitterne says...
4:36pm Fri 27 Jun 08
Still trundling on wrote:At last, a genuine, succinct sentiment presented without the need of reverting to name calling, the issuing of veiled threats, or indeed mindless goading.
Let's leave the girl alone now. All you bitter individuals continually spitting out your hateful bile has now run it's course and is completely tiresome. I would imagine that Lisa is genuinely sorry for how things have turned out. Those of you who posted yesterday, then received your dresses perhaps can bear witness that she is genuinely trying to rectify things. She must be extremely disappointed that her company that she formed and developed with her own cash and effort is now defunct and has ended in such a fashion.
Why doesn't everyone now take a mature stance and draw a line under it and move on. This would include the Echo, whose coverage of this incident has been shameful. I hope all involved are able to get past this and enjoy their big day.
correction, Hants says...
4:37pm Fri 27 Jun 08
correction, Hants says...
4:38pm Fri 27 Jun 08
Pancake, TIH Mod says...
4:39pm Fri 27 Jun 08
Remember, you are personally liable for what you post on this site.
Paul, Southampton says...
4:48pm Fri 27 Jun 08
Ha Ha, Home says...
4:48pm Fri 27 Jun 08
correction wrote:You effin' half-wit you can't even correct in-corrections.
Sorry the above post did not make sense. Let me correct
PS if she is such a good business woman why does her website say 'full website comming early 2007'? Me thinks she is just crap really
Ha Ha, home says...
4:55pm Fri 27 Jun 08
Paul wrote:What business course did you follow?
First I must point out I have no connection to anyone involved in this.
Businesses large and small fail for one reason or another (including mismanagement by the owners) every day of the week, but the reaction to the failure of this business has been blown out of all proportion (in my opinion fuelled by the Echo's over the top reporting).
Did we have hysterical guitar players on this website when a prominent music store closed, or CD buyers protesting when the Fopp chain when into receivership?
I know there is a difference that in this instance deposits have been lost but some of the posters on this site need to step back and think before they post.
Ha Ha, home says...
4:57pm Fri 27 Jun 08
Ha Ha wrote:Did you spot my obvious mistake for you to correct correction!
correction wrote:You effin' half-wit you can't even correct in-corrections.
Sorry the above post did not make sense. Let me correct
PS if she is such a good business woman why does her website say 'full website comming early 2007'? Me thinks she is just crap really
I'm surprised that you're even allowed anywhere need anything with a plug on it.
sane human being, says...
5:40pm Fri 27 Jun 08
Gonzo, says...
6:35pm Fri 27 Jun 08
Anon, says...
6:39pm Fri 27 Jun 08
Rubbish, says...
6:40pm Fri 27 Jun 08
Rock and roll, says...
6:47pm Fri 27 Jun 08
Gonzo on 6:35pm today
I cannot believe this story has got so much attention. I'm sure she did not mean for her business to go bust. If it was a gnome making business would anyone care?! GET OVER IT AND LEAVE HER ALONE
effected bride, soton says...
7:23pm Fri 27 Jun 08
Mad Max, The Prairies says...
7:26pm Fri 27 Jun 08
Mad Max, The Prairies says...
7:34pm Fri 27 Jun 08
effected bride wrote:So sorry for herself she is spending YOUR money on a hotel....
OK so it has all come out in the open and I am still totally confused as to what has really gone on. And I still have nothing to show for £1300! Im sure Lisa is sorry - for herself!
Samantha Gould, Southampton says...
8:00pm Fri 27 Jun 08
Jill, Alicante Spain says...
8:19pm Fri 27 Jun 08
Anon, says...
8:20pm Fri 27 Jun 08
peterjohnbond, dorset says...
8:25pm Fri 27 Jun 08
effected bride, Soton says...
8:27pm Fri 27 Jun 08
upset bride, southampton says...
8:31pm Fri 27 Jun 08
Anon, says...
8:34pm Fri 27 Jun 08
effected bride wrote:Who told you that? That is simply not true.
Ive been told that the suppliers would only ever take orders from Lisa as the Director. May be Sophie was involved but Lisa should have known about and should not have let it get the the stage it has.
anxious groom!!, amersham says...
8:36pm Fri 27 Jun 08
effected bride, Soton says...
8:47pm Fri 27 Jun 08
Rowdy, says...
8:53pm Fri 27 Jun 08
effected bride, Soton on 8:47pm today
Has anyone heard from Sophia Tolli about their dress? They have mine on the 'holding line' but it was not paid for. I am waiting for them to let me know what their plan is and how much I will have to pay again. I dont know how long to wait before I look for a cheaper dress elsewhere. Do you think they will charge trade price?
soton, soton says...
8:58pm Fri 27 Jun 08
effected bride, Soton says...
9:09pm Fri 27 Jun 08
common sense, Hampshire says...
9:12pm Fri 27 Jun 08
effected bride wrote:I would suggest calling them and asking - Save yourself the suspense. They wont mind answering questions in these circumstances I am sure.
Has anyone heard from Sophia Tolli about their dress? They have mine on the 'holding line' but it was not paid for. I am waiting for them to let me know what their plan is and how much I will have to pay again. I dont know how long to wait before I look for a cheaper dress elsewhere. Do you think they will charge trade price?
Anon, says...
9:16pm Fri 27 Jun 08
effected bride wrote:You still didn't answer my question. Where did you hear that Lisa could only place orders?
soton, soton - I'm going to call them again on Monday. When did you buy yours?
Rowdy - I decided to use it in the noun context. Anyway, who cares I'm doing 10 things at once here! If you haven't got any useful to say about our dresses be quiet! I did very well in English actually - thanks !
soton, soton says...
9:18pm Fri 27 Jun 08
effected bride, Soton says...
9:25pm Fri 27 Jun 08
Anon, says...
9:32pm Fri 27 Jun 08
posh, soton says...
9:33pm Fri 27 Jun 08
effected bride, Soton says...
9:33pm Fri 27 Jun 08
soton, soton says...
9:35pm Fri 27 Jun 08
effected bride, soton says...
9:41pm Fri 27 Jun 08
soton, soton says...
9:46pm Fri 27 Jun 08
Anon, says...
9:49pm Fri 27 Jun 08
soton wrote:Friends of Sophies on here again I see!
We also ordered 7 suits.. from them.. but paid cc so maybe ok claiming that.. I also contact the suit company and they have "no" record of my order either..
Sophie sold me my dress.. again ordered but not paid for..
Lisa sold me the suits..
Anon, says...
9:51pm Fri 27 Jun 08
effected bride wrote:I thought you said Sophie couldn't order dresses!!!
I am, if I get anything back it will be a miracle. My wedding is in August (about 6 weeks). I've also lost 4 mens suits and my shoes, both orders were never received nor the money. My dress order was put through but Sophia Tolli didnt receive the money. Sophie sold me the dress.
soton, soton says...
9:53pm Fri 27 Jun 08
Anon, says...
9:53pm Fri 27 Jun 08
Anon, says...
9:55pm Fri 27 Jun 08
effected bride, soton says...
9:56pm Fri 27 Jun 08
effected bride, soton says...
10:03pm Fri 27 Jun 08
soton, soton says...
10:06pm Fri 27 Jun 08
soton, soton says...
10:07pm Fri 27 Jun 08
soton, soton says...
10:07pm Fri 27 Jun 08
soton, soton says...
10:09pm Fri 27 Jun 08
effected bride, soton says...
10:14pm Fri 27 Jun 08
soton, soton says...
10:20pm Fri 27 Jun 08
effected bride, soton says...
10:30pm Fri 27 Jun 08
soton, soton says...
10:34pm Fri 27 Jun 08
JJ, says...
10:34pm Fri 27 Jun 08
Elain Chivers, Marchwood says...
10:52pm Fri 27 Jun 08
Rubbish wrote:No I didn't. The dress I paid for was never ordered. I ordered the dress from Charlotte Balbier on Tuesday after finding out the shop had closed and the order was never placed.
ELAINE CHIVERS had her dress delivered on tuesday night!
Unmarried, Swaythling says...
11:12pm Fri 27 Jun 08
Debt free, says...
11:22pm Fri 27 Jun 08
correction wrote:Paying her hefty mortgage......
Bill wrote:Because she never paid them!!!!!! She never stuck to her end of the bargin to pay her suppliers. And of course they are going to look better they supplied the dresses she couldn't pay for. Where is the money Bill? I asked you this yesterday...where is the money? The deposit would have covered the suppliers cost and put a bit more in the coffers. Where is the money?
Bex wrote: I'm sorry but I do not buy Miss Clarkson's apology. She said that she was doing everything she could for brides getting married in the next few weeks. I am getting married in 5 weeks and for the last 4 months I've been lied to about where my dress is. I found out on Tuesday that it has been in the designer's storage facility since March, unreleased due to lack of payment. I've just done a 400 mile round trip to collect it, paid again for my dress in cash and have been extremely distressed by the lies and deception that I've been subjected to. If Miss Clarkson had the decency to be honest with me, or even to contact me to check whether I needed any help, I would gladly accept the apology she offers so freely in the press. This, however, has not happened and I currently still have an appointment booked with her for July 7th which is when she said my dress would arrive, knowing full well it wouldn't, and that she would be closed by then. She hasn't even had the decency to cancel this.Can't you read? The suppliers went back on an agreement literally holding her to ransom... Funny how the suppliers are all coming out trying to make themselves look good. This isn't the first and def not the last...
Hmmmm, Soton says...
11:30pm Fri 27 Jun 08
kim, says...
11:46pm Fri 27 Jun 08
Paul wrote:Its not difficult to work out why so many customers are upset....they paid deposits of up to 75% and do not have possession of the goods
First I must point out I have no connection to anyone involved in this.
Businesses large and small fail for one reason or another (including mismanagement by the owners) every day of the week, but the reaction to the failure of this business has been blown out of all proportion (in my opinion fuelled by the Echo's over the top reporting).
Did we have hysterical guitar players on this website when a prominent music store closed, or CD buyers protesting when the Fopp chain when into receivership?
I know there is a difference that in this instance deposits have been lost but some of the posters on this site need to step back and think before they post.
Baffoon, Southampton says...
11:54pm Fri 27 Jun 08
kim wrote:Bigger fools those who paid upfront! They won't do it again.
Paul wrote: First I must point out I have no connection to anyone involved in this. Businesses large and small fail for one reason or another (including mismanagement by the owners) every day of the week, but the reaction to the failure of this business has been blown out of all proportion (in my opinion fuelled by the Echo\'s over the top reporting). Did we have hysterical guitar players on this website when a prominent music store closed, or CD buyers protesting when the Fopp chain when into receivership? I know there is a difference that in this instance deposits have been lost but some of the posters on this site need to step back and think before they post.Its not difficult to work out why so many customers are upset....they paid deposits of up to 75% and do not have possession of the goods You are referring to Sound Control, managed by a bunch of greasy haired Slash Wannabees, with absolutely no business acumen at all. People that wanted a guitar bought one off the shelf... they did not pay thousands of pounds up front with the promise they would get their goods a few months down the line when they needed them. This woman played on the timescale factor to her advantage (or disadvantage as it worked out) 75% up front, the rest on delivery, only delivery didn\'t happen as she hadn\'t ordered most of the dresses. The dresses she now seems to be delivering may well be the property of the designers as she hasn\'t paid their bills and is in no position to pass on what is not is not paid for. I hope the liquidator rings her out to dry
Baffoon, Southampton says...
12:19am Sat 28 Jun 08
kim wrote:You selfish person.
And why should they express any sympathy ? There are probably 150 victims of this scam opposed to about 5 staff. And it all comes down to Mrs Lisa Clarkson who is accountable to all of them.
lara bakshi, Bath says...
12:47am Sat 28 Jun 08
Paul wrote:Its a very sad situation that Lisa is in however having not paid her bills since January and still taking orders up until recent weeks is far from ok. Not only has she messed with peoples hope and dreams by giving false hope she has taken people's money knowing full well that her business has been in trouble.
First I must point out I have no connection to anyone involved in this. Businesses large and small fail for one reason or another (including mismanagement by the owners) every day of the week, but the reaction to the failure of this business has been blown out of all proportion (in my opinion fuelled by the Echo\'s over the top reporting). Did we have hysterical guitar players on this website when a prominent music store closed, or CD buyers protesting when the Fopp chain when into receivership? I know there is a difference that in this instance deposits have been lost but some of the posters on this site need to step back and think before they post.
Bride, says...
12:55am Sat 28 Jun 08
lara, bath says...
1:02am Sat 28 Jun 08
Bride wrote:I am so sorry to hear this, I wish I had a resolution for you but I don't! I hope that everything else goes as well as it can do!!
I happen to be directly affected by all this crisis. I am getting wed tomoro, and I'll be wearing my dungarees and possibly a pair of Reebok Classics. **** them all.....
notabride, says...
8:22am Sat 28 Jun 08
DIsappointed, says...
8:30am Sat 28 Jun 08
Hmmmm wrote:Yes the moeny should go straigt to the suppliers. its the mark up from the suppliers prive that pays the bills!! looks like you dont know how a company is run either. The thing people are so stresse dbaout is that she constantly lied and she needs to be held responsible. Alot of brides wouldnt knwo about this if it hadnt been in the media me included, as my dress was paid for and i just to wait for it to come in sept, as i was told but is actually ready now. was also tolf hte supplier needed te deposit to make the dress, which is an outright lie. the continuing of this story has helped us know whats going on, mant of the brides cnagt just go buy another dress as they have had their money taken and cant afford another. stop ripping on the brides for wnating a ncie dress. if they want to spend their own money on somthing its nothing to do with you so leave off and go play world of warcraft or somthing as you obviously spend WAY to much time on the comp to be making comments ona news story that doesnt affect you!
Does anyone understand how a business works? Yes some people have paid for there dresses etc and are now saying that the money should have immediately been sent to the suppliers. This isn't how business works. Who pays the rent, electric, rates, wages etc. Most businesses don't pay there invoices for upto 60 days so its quite easy for a company to get stuck. How do you think some of the big companies go bust? Just because this is a wedding shop doesn't make it any different from any other business that goes bust. Get over it, you've been hard done by I agree, but this thing happens often, so get over it, stop stressing and go buy another dress so you can enjoy your day and then live to regret it for the next 50 years!
Disappointed, says...
8:37am Sat 28 Jun 08
Anon wrote:I second that. It was not just Lisa that made the lies and the hole they fell in it was her staff too, althoguh they were maybe acting for her they still had a choice to be honest. i dealt with Sophie and she was the one who made the lies to me. Why arnt they in the media too answering these questions. They should all take the blame together instead of putting it all on Lisa. Not that i feel sorry for her at all but they all equally lied. it was just more Lisas responsibility to make sure these orders were fulfilled.
Hope you're proud of yourself Sophie.
OFGS!, says...
8:51am Sat 28 Jun 08
DIsappointed, says...
9:10am Sat 28 Jun 08
effected bride wrote:Hi affected.. i ordered a sophia tolli dress which sophie actually did order.. wow the girl actually did somthing huh! i ahve paid for the whole dress and was told by sophie of clourse. that ST needed the first 2 deposits to star making the dress which is a lie, and said it would be ins eptember after contacting ST they toldme my dress was in shipping now and to call me nearest ST retailer and id get the dress through them. i have to pay the whole amount again but at least it actually was ordered. v heard of cases where the dresses have been ordered bt because arvella didnt pay the supplier these girls weddings have come and gone w/o them having their dress. its so awful and it looks like lisa is now only acting to save herself. if she was concerned she would have called us all to let us know what was happening, and try find alternatives for us instead of the whitewashed windows overnight and finding out through the media. if she ahd handled this better in the beginning maybe people wouldnt have got SO angry about it. She needs to face the music and stop lieing,that interview was an insult. the dresses ina rvella wernt cvhea and there was obviously a lot of brides so i dont see where the cash flow/ economy excuse comes from. And if she ahs no money how is she afoording the hotel?
Has anyone heard from Sophia Tolli about their dress? They have mine on the 'holding line' but it was not paid for. I am waiting for them to let me know what their plan is and how much I will have to pay again. I dont know how long to wait before I look for a cheaper dress elsewhere. Do you think they will charge trade price?
Anon, says...
10:22am Sat 28 Jun 08
Anon, says...
10:24am Sat 28 Jun 08
effected bride, soton says...
10:36am Sat 28 Jun 08
soton, soton says...
10:52am Sat 28 Jun 08
effected bride, says...
11:20am Sat 28 Jun 08
Ian, says...
11:27am Sat 28 Jun 08
effected bride wrote:I don't think people are talking about benefiting from it. It looks like she never placed orders/wrote them down or passed on the orders to Lisa.
Im interested in your thoughts on this -
Alot of people are making out Sophie is to blame.
What I dont understand is that if Sophie was involved how would she have benefited from my situation? I paid in full by debit card so my money would have gone straight into arvella's accounts. How would she have got the money? Unless it was taken from elsewhere but them that should have been picked up on the end of day till checks etc i.e till matching the paperwork of orders. If it wasnt picked up that is down to poor accountancy of arvella. Again those people who paid by cash - this could have been pocketed but again the till wont match the orders unless of course they were binned straight after we left the shop.
I just dont see how sophie could benefit unless she was soley out to screw over arevlla and the brides and get arvella in trouble by not placing orders. Why would she? Alot of trouble for not much gain.
Again I will stress this is purely speculation and I dont persoanlly know either parties.
Ian, says...
11:29am Sat 28 Jun 08
Rubbish, says...
11:47am Sat 28 Jun 08
Elain Chivers wrote:The name, address and phone number of the person who signed for your dress will be passed onto the police, if you have not recieved it then they will need to be investigated for theft.
Rubbish wrote:No I didn't. The dress I paid for was never ordered. I ordered the dress from Charlotte Balbier on Tuesday after finding out the shop had closed and the order was never placed.
ELAINE CHIVERS had her dress delivered on tuesday night!
Upset, Eastleigh says...
12:03pm Sat 28 Jun 08
sane human being wrote:If you're wondering why some of the orders haven't been placed, this comment seems to make sense.
This is the most ridiculous bunch of posts I've ever seen, unbelievably immature. You people have no idea what you're talking about and should not believe everything you read in the papers and I would like to point out that south today can edit the tv interview as much as they want.
*Something to think about: If you had a brand new, never worn dress, just arrived from the company in storage, in the same size and style that a bride wants to order, why would you order another one when the bride could have that one?*
Elain Chivers, Marchwood says...
12:53pm Sat 28 Jun 08
Rubbish wrote:I have not received the dress, the dress that I paid for was never ordered. What you have tried to deliver was a dress that was incomplete, the wrong size and I have not taken possession of the dress it will be returned by a 3rd party. Does this sound familiar? As stated by the solicitor on South Today yesterday Arvella can only be deemed to have fullfilled the order if 1) the order was placed, 2)If the dress delivered is what you contraced to purchase. Neither of these criteria were met.
Elain Chivers wrote:The name, address and phone number of the person who signed for your dress will be passed onto the police, if you have not recieved it then they will need to be investigated for theft.Rubbish wrote: ELAINE CHIVERS had her dress delivered on tuesday night!No I didn't. The dress I paid for was never ordered. I ordered the dress from Charlotte Balbier on Tuesday after finding out the shop had closed and the order was never placed.
Bob, says...
1:08pm Sat 28 Jun 08
Elain Chivers wrote:Why do you keep talking to people as if they work for the company?!
Rubbish wrote:I have not received the dress, the dress that I paid for was never ordered. What you have tried to deliver was a dress that was incomplete, the wrong size and I have not taken possession of the dress it will be returned by a 3rd party. Does this sound familiar? As stated by the solicitor on South Today yesterday Arvella can only be deemed to have fullfilled the order if 1) the order was placed, 2)If the dress delivered is what you contraced to purchase. Neither of these criteria were met.
Elain Chivers wrote:The name, address and phone number of the person who signed for your dress will be passed onto the police, if you have not recieved it then they will need to be investigated for theft.Rubbish wrote: ELAINE CHIVERS had her dress delivered on tuesday night!No I didn't. The dress I paid for was never ordered. I ordered the dress from Charlotte Balbier on Tuesday after finding out the shop had closed and the order was never placed.
Louise, Bourneouth says...
1:10pm Sat 28 Jun 08
Bob, says...
1:17pm Sat 28 Jun 08
Elain Chivers, Marchwood says...
1:17pm Sat 28 Jun 08
Bob wrote:I have not addressed these emails as if those people worked for Arvella but, I suspect they are more closely linked than just someone posting blogs from the content of what has been posted
Elain Chivers wrote:Why do you keep talking to people as if they work for the company?!Rubbish wrote:I have not received the dress, the dress that I paid for was never ordered. What you have tried to deliver was a dress that was incomplete, the wrong size and I have not taken possession of the dress it will be returned by a 3rd party. Does this sound familiar? As stated by the solicitor on South Today yesterday Arvella can only be deemed to have fullfilled the order if 1) the order was placed, 2)If the dress delivered is what you contraced to purchase. Neither of these criteria were met.Elain Chivers wrote:The name, address and phone number of the person who signed for your dress will be passed onto the police, if you have not recieved it then they will need to be investigated for theft.Rubbish wrote: ELAINE CHIVERS had her dress delivered on tuesday night!No I didn't. The dress I paid for was never ordered. I ordered the dress from Charlotte Balbier on Tuesday after finding out the shop had closed and the order was never placed.
Bob, says...
1:19pm Sat 28 Jun 08
Naomi Maxfield, Salisbury says...
4:49pm Sat 28 Jun 08
Kate Bracey, Southampton says...
5:11pm Sat 28 Jun 08
Kelly, Bristol says...
5:51pm Sat 28 Jun 08
Disappointed, says...
9:22pm Sat 28 Jun 08
Naomi Maxfield wrote:This happened to me to i asked for swatch for 4 months everytime i made an installment, finally after really buging them i received one from ST but it was whit enot ivory i then received oen the next week from arvella. i am now strating to panic as my dress was ordered size 10 as sophie said that was what it was in hsop but lisa sent me an email before i went i, as i emaild her to see if the dress was in shop fo rme to try on and she said it was a size 12. will have to wait and see.
I bought my dress from Arvella Bridal in Febuary 2008 and I paid for it in full on the day I purchased it. I was told that my dress would be ready in July 2008, my wedding is in September. In April 2008 I then took my 5 bridesmaids in to get measured for their 'bespoke' bridesmaids dresses. We chose the fabric and the style of the dresses and the total cost for the bridesmaids was 1250.00. At this visit I felt really pushed into paying for the dresses but told Lisa that I wanted to see a larger swatch of the fabric prior to paying. (the one in the shop was about 1 inch square) I chased and chased for this swatch as well as the swatch of my wedding dress which was promised in Febuary. I received the swatch about 2 weeks ago, happy with the colour last week I called Arvella to pay for the dresses. I left a message and Lisa called me back to take my credit card details. On Wednesday I called Charlotte Balbier direct to chase the wedding dress sample and it was then that I found out about the situation with Arvella Bridal. Charlotte was so helpful and professional and I cant thank her enough and luckily she has my dress. I think its disgusting that Lisa took my money knowing that I would never receive the dresses.
Nicola, Fordingbridge says...
9:15am Mon 30 Jun 08
Disappointed, says...
9:32am Mon 30 Jun 08
Nicola wrote:but you paid for a new dress and they fobbed you off with shop leftovers which they would have sold to you for less anyways... i have my brand new dress arriving at the end of the week,
I just wanted to say that my wedding dress turned up on Friday. I got home on Saturday morning to find the royal mail had tried to deliver a large boxed item to me and to collect it from the collection office. I was up at 5.30am this morning to go and collect it as soon as the office opened at 6.00am and IT WAS MY DRESS. The dress I tried on in February. Whether its the original dress or a sample I dont care. I have got my dress so all I can say is thank you to Lisa and her staff for getting it to me.
The Mother in Law, Jersey says...
9:45am Mon 30 Jun 08
Bailey, SOTON says...
5:17pm Thu 3 Jul 08
jk, Southampton says...
9:39am Fri 4 Jul 08
Bride's mother, Marchwood says...
9:08pm Sat 5 Jul 08
linsey, Coventry says...
5:03pm Sun 3 Aug 08
Deborah, Bradford says...
8:54pm Tue 5 Aug 08
correction wrote:She loses all the effing time she sat listening to you saddos whining on about your perfect wedding dreams. Nodding patiently while you discuss at length your swarovski crystal beads matching your bridesmaid knicker gussets, checking the silhouette is perfect for your overgorged bodies and not nearly eyecatching enough to detract from your ugly effing faces knowing that most of you spent more time deciding on a effing dress than you will stay married.
Still trundling on wrote: Let's leave the girl alone now. All you bitter individuals continually spitting out your hateful bile has now run it's course and is completely tiresome. I would imagine that Lisa is genuinely sorry for how things have turned out. Those of you who posted yesterday, then received your dresses perhaps can bear witness that she is genuinely trying to rectify things. She must be extremely disappointed that her company that she formed and developed with her own cash and effort is now defunct and has ended in such a fashion. Why doesn't everyone now take a mature stance and draw a line under it and move on. This would include the Echo, whose coverage of this incident has been shameful. I hope all involved are able to get past this and enjoy their big day.What does she lose? She is a limited company. So she put some money in and recouped it in a salary later. Her brides are picking up the pieces whilst she is giving highly suspect interviews... my life has been threatened...my dogs have been stolen...but I havent reported it to the police?????? It can't lie until the silly woman quits being vague and blaming everybody else and says yes I fxxxked up.
whitey223, wiltshire says...
5:38pm Thu 14 Aug 08
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Smell a Rat, Hants says...
2:16pm Fri 27 Jun 08
"These things have happened and the police were present," she said. However, the police have received no formal reports of these incidents.
More Lies?????