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Information on thousands of patients stolen


A SAFE containing computer back-up tapes which hold personal information about thousands of patients registered at a Winchester has been stolen during a burglary.

The safe - containing data on 9,803 patients -was taken in a raid on St Paul's Surgery last Saturday.

Hampshire Primary Care Trust has reassured patients that the chance of the information being misused is very small.

A statement said: "We would like to reassure patients registered at the surgery that the chances of anyone being able to do anything untoward with the tapes are very small indeed.

"This is because specialised computer equipment is needed to run the tapes and the information on it is protected by a password. Anyone trying to read the information would also then need to have very advanced computer skills or access to a special computer programme to make any sense of it.

"The GPs and staff at the surgery are all very shocked and upset by the burglary, as anyone who has experienced something similar will understand."

The safe was stored in a locked room and the burglars broke through the rear entrance and the locked office door setting off the alarm.

The surgery is writing to patients to explain what has happened and offer support if required.

Hampshire PCT has set up a telephone helpline for people to call if they have any questions. The people running the helpline are all NHS staff and will treat all calls in strict confidence. If you want to call them, they are on 0845 602 6834 between 8am and 8pm.

Most incidents of this nature involving GP practices are people looking for controlled drugs, money or prescription pads. The safe at St Pauls Surgery didn't contain such items.

PC Jonathan Duggan asked that anyone with any information regarding this incident should contact him at North Walls police station on 0845 045 4545 or call Crimestoppers anonymously on 0800 555 111.

Comments(7)

Adrian Smith says...
1:20pm Wed 10 Sep 08

""This is because specialised computer equipment is needed to run the tapes and the information on it is protected by a password. Anyone trying to read the information would also then need to have very advanced computer skills or access to a special computer programme to make any sense of it"

So they used something like BackupExec with a password but did not encrypt the data to tape. Quite easy to recover the data from tape then.

intheknow says...
1:53pm Wed 10 Sep 08

In response to Adrian Smith.

Not quite as easy as that. Data encrypted within the Clinical Programs used at GP Practices, so without that makes it useless.

Adrian Smith says...
2:27pm Wed 10 Sep 08

intheknow wrote:
In response to Adrian Smith.Not quite as easy as that. Data encrypted within the Clinical Programs used at GP Practices, so without that makes it useless.
Which is fine if that data are encrypted. But if you read the report carefully encryption is not mentioned.

Gilmore says...
5:16pm Wed 10 Sep 08

"Anyone trying to read the information would also then need to have very advanced computer skills or access to a special computer programme to make any sense of it."

Oh no, not Advanced Computer Skills! I can't imagine that there's anyone in the identity theft fraternity possessing Advanced Computer Skills!

It's the government's fault for encouraging kids to take ICT. We're raising a generation of cyber criminals.

paul b says...
6:30pm Wed 10 Sep 08

"thousands of patients registered at a Winchester has been stolen during a burglary."

Registered at a Winchester what?

"office door setting off the alarm"

what alarm?


"The surgery is writing to patients to explain what has happened and offer support if required."

Who the hell would need support?

paul b says...
6:31pm Wed 10 Sep 08

Adrian Smith wrote:
intheknow wrote:
In response to Adrian Smith.Not quite as easy as that. Data encrypted within the Clinical Programs used at GP Practices, so without that makes it useless.Which is fine if that data are encrypted. But if you read the report carefully encryption is not mentioned.
I would imagine its just the echo not getting all the facts correct

NHS.Patient says...
10:33pm Wed 10 Sep 08

After people have had their details stolen, why is it necessary for them also to have their money stolen by being asked to call revenue sharing "0845" telephone numbers that provide subsidy to those who use them?


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