How ambulance chiefs thought the scheme might work (From Daily Echo)
When news happens, text SDE and your photos or videos to 80360. Or contact us by email and phone.
GP Triage Reward Scheme - starts 1 March 2010
8:16am Monday 22nd March 2010 in News
How ambulance chiefs thought the scheme might work
This is what Phil Pimlott, SCAS divisional director, wrote to staff:
GP Triage Reward Scheme - starts 1 March 2010
"Many staff are using GP Triage and increasing numbers of patients are having their care delivered at home, if appropriate to their needs.
The most suitable location where treatment can be provided can be determined through joint consultation with either the GP or out-of-hours doctor.
To support good clinical practice, we have decided to reward staff who are utilising the GP Triage initiative, by holding a weekly PIN draw.
For each correctly completed, bona fide GP Triage attempt, the staff PINS will be entered into a draw. The first four staff PIN numbers drawn each week will each receive £200 in store vouchers (four staff x £200).
The reward is for using the GP Triage process and attempting consultation with a doctor, when appropriate to patient needs.
When a GP 'accepts' a patient, a range of different providers can become involved in the patient's care. GPs, practice nurses, rapid response nursing, community matrons, virtual ward nursing, social services, CPNs, physio, community rehab teams, falls teams, step up/down beds, PCC appointment and many others.
The location of choice for receiving treatment for many older persons is often their home environment.
We should be supporting patient choice by using GP Triage, when appropriate to patient need.
To be valid for the weekly draw, GP Triage forms must be correctly completed, legible and with station number, division number, PINs, patient details, GP practice code, disposition, date and incident number and the top copy placed in the PRF document safe The draw is open to all operational staff, ECA to ECP.GP Triage as a process protects the ambulance clinician, as well as the patient.
The GP Triage protocol is for patients in their home or normal place of residence: *Non-life-threatening *No trauma that only be managed in ED (Emergency Department) *No requirement for X-ray The maximum call back time is 10 minutes for in-hours and 15 for out-of-hours.
Your GP Triage attempt will go into the draw irrespective of the outcome. If the GP fails to call back within the given time, this should be recorded and the patient should be reassessed and the decision made to convey or non-convey."
