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Over 100 jobs to be axed at Southampton University Hospitals NHS Trust

Southampton General Hospital Southampton General Hospital

MORE than 400 Southampton hospital workers have been told their jobs are at risk in a shock meeting with bosses, the Daily Echo can reveal.

One in four of the posts will be axed by December this year and others could be made to reapply for new-positions elsewhere within the Trust, they were told by hospital chiefs yesterday.

The devastating blow came yesterday afternoon when more than 400 staff working in booking and administration services at Southampton University Hospitals NHS Trust were called to a meeting with chief executive Mark Hackett.

They were told that all 433 employees are at risk of redundancy as the trust tries to simplify its appointment booking service as part of its £100m cost-cutting drive over the next five years.

As revealed in the Daily Echo last year, hospital chiefs will be forced to cut up to 1,400 jobs as they battle to save cash and this will be the first wave of job cuts to hit staff.

Health chiefs say the action is vital in the face of rising costs and a freeze in its £500m annual funding The posts will go after a three-month consultation with staff, launched yesterday, in which the trust is proposing a set of changes to the booking process for all hospital appointments.

The aim is to provide patients with a simple, centralised and more cost-effective system, to replace the current “unreliable” and “inconsistent” process which bosses say has been causing unnecessary frustration for patients.

As a result of the changes a little over 100 jobs, a quarter of the admin workforce, are expected to go but Mr Hackett told staff that he hopes compulsory redundancies will be kept to a minimum, through voluntary redundancies and redeployment.

Mr Hackett said: “Over the last ten years our clinical services have gone through some big changes so that patients can get treated more quickly than ever before, but the customer service patients get when they need to book an appointment is not good enough at the moment.

“We are currently employing more admin, clerical and management staff to deal with a complicated appointment system when a better system would need less staff to run it – and would improve the experience of our patients.

“Our consultation with staff will last for three months and we need to work closely with them to develop our proposals in order to make this project a success.

“We anticipate that we would reduce the workforce by just over 100 posts as part of the changes. However, we have a strong track record of keeping compulsory redundancies to an absolute minimum by redeploying staff and carefully managing the filling of vacancies.”

The announcement has been met with shock and worry by Unison members, at a time when employment opportunities in the city are severely limited.

Steve Brazier, regional head of health for Unison, said: “Unison will be working with its members to support them at this difficult time and seeking urgent discussions with the Trust to fully understand their justification for the cuts and restructure.

“While efficiencies are always sought the scale of the proposals are of concern and the union and staff need to be convinced that they are necessary and not just to meet the Government’s imposed cuts to NHS funding, which are taking £28 million from the Southampton University Hospitals Trust budget alone this year.”

Comments(84)

OSPREYSAINT says...
10:08am Fri 29 Jul 11

Here we go again, step forward the militant Unions, step forward the "Talabin" Management, Gladiators ready, seconds out, Round One. "Ding"

AndyAndrews says...
10:13am Fri 29 Jul 11

So we're going to get a simple, centralised booking service? An impersonal computerised shambles more likely....

My View From Here says...
11:02am Fri 29 Jul 11

Mr Hackett says

" We are currently employing more admin, clerical and management staff to deal with a complicated appointment system when a better system would need less staff to run it – and would improve the experience of our patients"

So Mr Hackett you knew appointment booking system was cr@p, but it wasn't until you had your funding froze that you decided to do something about it.

Be honest Mr Hackett, Government spending cuts to NHS has forced your hand.

Again the people of Southampton will suffer at the hand of this crazy Tory led coalition.

George4th says...
11:09am Fri 29 Jul 11

In any organisation you should be striving to make it more efficient and cost effective. What is wrong with that?
It is a known fact that the Public sector is overblown and that includes the NHS.
In the last year of the Labour government, a 1/4 million new jobs were given out by the Public Sector!!!!
>
Where have all the typists gone? Where have all the switchboard operators gone? Life moves on. What jobs will no longer be here in 50 years time?

Sotonians_lets_pull_together says...
11:18am Fri 29 Jul 11

"the union and staff need to be convinced that they are necessary"

What a joke. It is necessary to cut costs across the board in the public sector.

I dont know how many of these jobs are actually just for making and administering bookings, but seriously, if it is anything like 400, then there must be scope to make massive efficiency savings

That is its own justification

The public sector just seems to be seen by the unions as a massive make work scheme for its members.

The unions must quickly get up to speed and realise that if we can do the jobs of ten people with five, we need to cut those jobs asap

And when I say cut, I mean cut. Real cuts, not just redeployments, unless there is a real justification for redeploying the staff.

Sotonians_lets_pull_together says...
11:28am Fri 29 Jul 11

lol, sounds about right

Sotonians_lets_pull_together says...
11:29am Fri 29 Jul 11

@ospreysaint (quote still up the chute)

My View From Here says...
11:30am Fri 29 Jul 11

@ Sotonians_lets_pull_
together

Your idiotic's ideas and childish comments really know no boundaries you would rather see people on the dole than redeployed?

I suggest you move out of mummy & daddies house and join the real world, you are obviously very young and live with your parents, as your comments seem to be that of someone who has just broken up for the school summer holidays.

Sotonians_lets_pull_together says...
11:38am Fri 29 Jul 11

@My View From Here

Expanding my point, while it is better to save on recruitment costs by redeploying where possible to retain skills, and also its good to save on redundancy packages, this should not be carried to ridiculous extremes

Its obviously no good if cuts just result in people sitting with nothing to do in redeployment pools getting paid for doing jack all

Too often any job cuts under the last government when closely examined resulted in no job cuts at all, but a net INCREASE in the number of public sector jobs.

This is obviously unsustainable.
That's what I mean by needing REAL cuts

We cant afford to pay people to do nothing.

...and yet, we do

Sotonians_lets_pull_together says...
11:41am Fri 29 Jul 11

@My View From Here

I would also of course massively cut benefits, housing benefits, state top ups to those on low incomes, and require people to do a 40 hour working week on work of the government's choice in order to earn the benefits they do get.

I would also require all prisoners that the government direct, and all of those on community sentences not in employment to also do work that the government directs.

That would encourage people to find paid work in the private sector pretty quickly

Knickas says...
11:49am Fri 29 Jul 11

Political spin from the Trust. The staff aren't stupid and would have appreciated more honesty. They are already under immense pressure as jobs have been slipping for a while, with posts not being recruited too. This involves medical secretaries, booking staff and supervisors. even with the new systems - which probably will be automated nightmares, the workload will not decrease enough to warrant the job losses. Basically, an already over worked, under valued and neglected workforce will be brought to its knees, expected to increase their already overful workload, probably on less money! As usual, the ultimate victims will be the patients. This will save 3.5 million, which would barely make a dent in the money the Government is trying to claw back from the NHS.

OSPREYSAINT says...
11:50am Fri 29 Jul 11

"Talabin" motto, I am all right Jack, sack the rest as we can't afford them.

Linesman says...
11:50am Fri 29 Jul 11

In the run-up to the last elections, David Cameron promised, 'The NHS is safe in our hands.'

Since he became Prime Minister, heading a coalition government, we have seen hospital waiting lists lengthen, hospital staff cut and the prospect of the Southampton Heart Unit being closed down.

If that is an example of the NHS being safe in Cameron's hands, heaven forbid that he should develop a bad bout of 'butter fingers'!

For a change, this cannot be blamed on Royston Smith and his lack of man-management skills.

Sotonians_lets_pull_together says...
11:55am Fri 29 Jul 11

Ospreysaint,

I want a happy life, a secure job, and full employment for all.

However we cannot not afford to pay people who are simply surplus to requirements, and therefore by definition a drain on the public purse.

These people need to find work in the pirvate sector.

We need to make sure the safety net is a sufficiently uncomfortable place to sit in that people strive to get out of it.

At present, too many people give up perfectly good jobs because they can earn almost as much for doing absolutely nothing!

That is a recipe for the disintegration of society.

Laziness must not be rewarded, what should be rewarded is honest labour.

Now, there is an idea a labour party could get behind, eh?

Or is the left there purely to protect the rights of people to get spoon fed to sit on their backsides, and to save unnecessary jobs that should be cut?

Paramjit Bahia says...
12:01pm Fri 29 Jul 11

Just like Southampton Council, hospital bosses are also barking up the wrong tree
.
Real problem is the funds provided to these organisations by the central government
.
They should be asking why our government can find more than enough for bombing places like Libya on behalf of others, and billions for EU and Euro Zone nations, and foreign aid to countries, which themselves can afford to give same amount to other nations, but at the same time it can’t find enough resources for our own vital services?
.
Why workers must pay the price with their jobs and people with badly needed services just because people who run our country have got their priorities wrong?

boatman1 says...
12:01pm Fri 29 Jul 11

Lets get one thing straight, the jobs losses account for 25% of the entire secretarial and admin staff employed at the SGH not just booking staff.
It is about time the union put its weight behind its members for a change instead of placating the management.
Yesterdays meeting was the first one where the secretaries actually heckled the chief excecutive and walked out.
Joe public does not realise it but if the few remaining admin staff were to go on strike for a week the SGH would grind to a halt. There would be no bookings, no clinics, no referals, there would be no one to arrange for patients records to be available,there would be no ordering of equipment.
Oh, and of course Mr Hatchett would have to make his own appointments, travel arrangementsand his own coffee.
Moral is low but the staff are getting more militant, they can only be pushed so far and they are about their.

Sotonians_lets_pull_together says...
12:01pm Fri 29 Jul 11

Knickas,

How can you say £3.5 MILLION hardly makes a dent?

If this sort of action is replicated across the country, you make much bigger savings, which will be needed to protect patient care while staying within the financial constraints which the government has committed to.

Sotonians_lets_pull_together says...
12:10pm Fri 29 Jul 11

"There would be no bookings, no clinics, no referals, there would be no one to arrange for patients records to be available,there would be no ordering of equipment."

Simple, the medical teams can look after themselves, and do all of this

We need to get back to a clinincally led health service, rather than one led by administrators

The NHS should also be exempted from civil claims. If you want to get free healthcare, then part of the price should be you accept the risk of the procedures.

Medical staff should be kept on their toes by tougher professional and criminal sanctions for negligence.

Sotonians_lets_pull_together says...
12:14pm Fri 29 Jul 11

@Paramjit

Its always easy to point to apparent issues withj one thing being prioritised over another.

The key point is that the government are not saying we want to cut patient care, just that we want to make it more efficient.

NHS services have always been, and will always been rationed to some degree. The budget is not infinite. Around the amrgins of what is approved and what is not at any time, there will always be animated debate.

But there are health objectives and there are foreign poilicy objectives, and it serves no purpose to try and equate the two

Sotonians_lets_pull_together says...
12:28pm Fri 29 Jul 11

"Oh, and of course Mr Hatchett would have to make his own appointments, travel arrangements and his own coffee."

Why not cut the jobs of anyone doing this sort of stuff right now.

We dont need to employ people to make coffees for other NHS staff, they can go to a machine or the cafe themselves in their breaks

And how hard can it be for him to manage his own diary? This is the public sector, even the top bosses should not be waited on hand and foot

With the advances in mobile technology, unless someone is holiday, they can access their diary at any time, from almost anywhere

Why not more web based and email based systems for interacting directly with medical staff

For one thing, we pay doctors and consultants enough, and they should be made to work for their money!

There is probably scope for cutting Doctors and consultants fees for NHS work, and for putting in place much more responsive ways of communicating.

This should not be an excuse for massively expensive new systems or reviews.

We need enhancements to be delivered on a value for money basis

chrisdemeanour says...
12:36pm Fri 29 Jul 11

Everything that is wrong in the world is all the fault of Maggie Thatcher and/or the Tories. Yes course it is!

St.DaveH says...
12:39pm Fri 29 Jul 11

I have an idea - why not increase the car parking charges at the hospital. That should be able to fund the resources required to operate the complex booking system....link the booking system to the local private hospital because it’s the same doctors working there anyway, and build an eco incinerator where all of the current rubbish mounds could be disposed of and thus generate power for the hospital too…..job done!

Knickas says...
12:47pm Fri 29 Jul 11

Because in the bigger picture it isn't a lot, compared to the devastation this will cause to the service. They have just spent 250K on new car park barriers, which don't work.There are middlemanagement (of which I suspect you are one) who earn far too much, for uneccessary work. It cannot run without administration, due to governement targets and guidlines. A & C are what holds the Trust together. Do you really want clinicians to waste their valuable time on paperwork? They do feel militant. They ARE taken for granted. They ARE underpaid and overworked. There WILL be stikes.

Knickas says...
12:47pm Fri 29 Jul 11

Because in the bigger picture it isn't a lot, compared to the devastation this will cause to the service. They have just spent 250K on new car park barriers, which don't work.There are middlemanagement (of which I suspect you are one) who earn far too much, for uneccessary work. It cannot run without administration, due to governement targets and guidlines. A & C are what holds the Trust together. Do you really want clinicians to waste their valuable time on paperwork? They do feel militant. They ARE taken for granted. They ARE underpaid and overworked. There WILL be stikes.

Linesman says...
12:48pm Fri 29 Jul 11

This efficiency that you speak of has seen hospital waiting lists lengthen during the past 12 months.

How does it increase efficiency to close wards and sack, not just admin staff, but medical staff including nurses and doctors?

These cuts in staff and ward closures are not just happening in Southampton, but also in Portsmouth, Bournemouth and virtually every other health area.

How would it improve efficiency to even consider closing the most efficient heart unit outside of London, and move it elsewhere?

It is privatising of the NHS by stealth. That was the aim under Thatcher, and now Cameron is following the same agenda. His words say, 'The NHS is safe in our hands' but his actions tell an entirely different story.

Sotonians_lets_pull_together says...
1:57pm Fri 29 Jul 11

Knickas,
If there was actually £250k wasted on new car park barriers, I agree, we need to slash procurement costs

There needs to be reformation of procurement and oversight to ensure that big projects are not allowed to overrun.

The NHS should decide what it can afford for these projects, and the companies should bid to do it within these budgets

If middle management are overpaid, we need to look at cutting middle management jobs and pay.

We need efficiency to run through the whoole of the public sector.

The cancer of overspend needs to be cut out, wherever it is found.

The public demand and deserve value for money.

Noone in a hospital should be paid more than say, £80k to £100k a year pay for their full time equivalent work, and that means lower skilled jobs should get less too.

That goes for management, administrators, doctors, consultants, surgeons

The public sector should not be allowed to soak up all the taxpayers money and be a weight around the neck of the country.

If these professionals want to work outside the NHS let them try. There will not be enough jobs to absorb them.

We MUST NOT feed this ever expanding gravy train of salaries and perks.

Rich people will always pay for private health cover, let them fund overpaid consultants and doctors if they wish.

Anyone working for the NHS needs to take a substantial pay cut, with the fat cats at the top taking the biggest cut.

We dont want privatisation. We dont need privatisation, I dont think the government want to give us privatisation (and if they try, we shouldnt accept it)

What we want and deserve is public servants who take a fair, reasonable, and value for money wage for providing services to the public.

Noone should be able to fund a massively luxurious lifestyle from their work in the public sector.

They work for us. We must cap their pay.

Raxx says...
2:21pm Fri 29 Jul 11

One area that needs addressing is the income gap between hospitals down here and those in the North. It is a little known fact that the NHS in the North gets considerably more funding than those in the South East, theoretically in order to reduce 'health inequalities'. In practice, primary care in the North struggles to find enough things to spend cash on and happily funds its hospitals for a whole host of improvements. Meanwhile, OUR local hospitals are funded at way below the average per patient and do well just to survive.

SpittingMoreFire says...
3:18pm Fri 29 Jul 11

Whenever I hear of Dave's shake-up of the NHS, I immediately think of this finely-tuned image:

http://tinyurl.com/p
rophets-in-sickness
.

Lone Ranger. says...
3:22pm Fri 29 Jul 11

@ Sotonians_lets_pull_
together.
....................
...............

Your 1:57pm post is utter garbage.
.
Your interpretation of the NHS is absolutely ridiculous.
.
How you can say doctors, consultants, surgeons are overpaid is beyond me and most sensible thinking people.
.
Your problem is that your beloved party can say or do nothing wrong ... yet they have back tracked about 5 times on their NHS reforms which in part includes the rubbish that you post.
.
The Tories WILL DESTROY the NHS over the next few years.
.
Already waiting lists are going out of control and as reported this morning some Trust are making the patient wait excessive times, go private or die.
.
Thats what your Tory party has instigated already in a few months with cut after cut after cut.

SpittingMoreFire says...
3:23pm Fri 29 Jul 11

Spittingfire's quote of note:

Sotonians says: “We dont want privatisation. We dont need privatisation, I dont think the government want to give us privatisation (and if they try, we shouldnt accept it)”

Hats off to you there - quite a contrast from your many other devout convictions, Sotonians.

Perhaps you'd like to take a moment to read and respond to this:

http://www.guardian.
co.uk/society/2011/j
ul/19/nhs-services-o
pen-to-competition
.
I'm sure it's not a paper you read, but still!

The Rising Phoenix says...
3:53pm Fri 29 Jul 11

The Tories are hacking everything, soon we wont have enough military personal to protect our island, or nurses to patch up the wounded, no teachers to pass on knowledge, Roads filled of rubbish, the middle class will become working class, and the working class will become vagrants, but at least the super rich will stay super rich!

Sotonians_lets_pull_together says...
4:13pm Fri 29 Jul 11

Spitting More Fire,

In response to your question:

I was against Lansley's original plans. And while I do often read the Guardian, hadn’t read this article, so wasn’t up to speed on it, so thank you.

It says "The government will open up more than £1bn of NHS services to competition from private companies and charities, the health secretary announced on Tuesday, raising fears it will lead to the privatisation of the health service."

OK, so lets see what that means.

"In the first wave, beginning in April, eight NHS areas – including musculoskeletal services for back pain, adult hearing services in the community, wheelchair services for children, and primary care psychological therapies for adults – will be open for "competition on quality not price". If successful, the "any qualified provider" policy would from 2013 see non-NHS bodies allowed to deliver more complicated clinical services in maternity and "home chemotherapy"."

OK, it says competition on quality and not price. Well, I don’t see any problems with competition necessarily, provided that the NHS services are still supported. Do I mean that NHS services should be allowed to remain over-expensive and bloated and inefficient? No. I do have an issue if private companies are able to steal all the business away from the NHS leaving service by service unsustainable, and I would hope the NHS departments respond by becoming more efficient, and retaining the business.

I would be concerned if outside companies were able to low ball on fees and steal the business for a year or two, knowing that in time, the nhs service would crumble, and they would be able to put those fees back up once there was no nhs alternative. This may not be explicit, but based on some sort of ratcheted capacity based pricing structure.

So knowing that competition will be on quality not price: which maybe makes me a little happier, that low-balling will not be permitted.

Or will it? Will price not be a component of quality? Surely value for money must be a component of quality, and price is a component of value for money.

Also, in the same way that outside companies could low ball on price to steal business, they could high ball on quality, taking business away because the service offered for the price is so good, the commissioners of the services would be foolish not to accept

This again could severely undermine the capacity in the NHS, and leave the affected service with the majority of capacity outside of the NHS. Provided the competition has deep enough pockets to splash the value for a few years, unless there is a mechanism for protecting a degree of the capacity in the NHS, it may easily end up effectively privatised by piecemeal

And even if you preserve 50% of the capacity, efficiency may fall, as costs are spread over a smaller service base, leading to more and more decisions going in favour of outsourcing

It’s very hard to put the safeguards in effectively, and the devil will be in the detail. There may be safeguards in the proposals that will protect against these issues that I am not aware of

But I am not convinced, that is why I favour the unions and the workers working with the government to cut jobs, cut pay, and to keep it all the services in the public sector hands.

Surely this must be the best of all worlds, efficiency savings, and with no need to pay a corporate profit margin

If the unions and workers will not work with the government and local authorities and management structures, then privatisation may be the only workable result, but I think the country would be worse off.

Sadly I think the greed and shortsightedness of the unions and workers will stop them doing anything other that protecting their own interests.

If the unions are to have any relevance in the future they will need to genuinely protect the public interest.

But that entails become a party of government....or better, working with the government of the day

...which leads me to think that the unions need to work more collaboratively with whatever the government of the day is, and trust that the government, elected by the people is working in the national interest.

So far I see good things from Cameron. He seems able to admit he is wrong on key issues, and listen to the public. The unions have an opportunity to work with the government to reform public services.

I think it is vitally important that they do so. If they do, I am sure while pay will be cut and jobs will be lost, the public sector will be renewed, invigorated, and effective, and fit for the next fifty years.

It is good news that Andrew Lansley's initial plans for competition in the NHS have been challenged, and good news that the plans have been criticised by Steve Field, the senior doctor called in by David Cameron to review the reforms, who said that the proposals were "unworkable"

I hope much of what Lansley proposed will be kicked into the long grass to be quietly euthanased at some point in the future when the focus is elsewhere.

I agree, for the reasons I have outlined above, with the spokesman for the British Medical Association who questioned "the assumption that increasing competition will always mean improving choice.

He came to the same conclusions as I that "the ultimate consequence of market failure in the NHS is the closure of services, restricting the choice of patients who would have wished to use them."

While the Department of Health tries to dismiss these charges, arguing that the policy will benefit patients by bringing many services out of hospitals, which will make it easier to access healthcare, I am not convinced

Taking the example in the article, that the policy could lead to patients being able to walk into a retailer on the high street or a local GP's surgery for a blood test rather than being forced to go to hospital. This example doesn’t frighten me, because whether a service is free or not, we pay for it. If we go to the hospital we have top pay transport and parking costs, we pay taxes for the building and the staff in the hospital to be paid, if we go to a doctor to get a subscription the same is true, we pay for the doctors expensive time, we pay for the prescription, for the prescription process, we pay for the cost of visiting the doctor.

If we can cut out all of that cost, and pay less than a prescription charge for a private service at the pharmacist, then its hard to justify keeping the whole gravy train in employment just to cost more....

...maybe it is the hospitals that should be the decentralised for profit provider, rather than giving this service to the private sector.... maybe we need the equivalent of the BBC's BBC world arm, able to deliver pay at the point of delivery healthcare services for some areas, and then any profits could be ploughed back into the NHS...

It’s a tricky subject

But at the heart of it I believe everyone is best served by the unions and workers working with the government to deliver real efficiency savings, real pay cuts and real job cuts, rather than allowing for profit corporations to slice and dice those services which can bring in the easiest profits.


With one of the new policy's aims being to promote innovation, the health service can be innovative without being privatised.

I agree there are major savings that can be made. The article cites the example of chronic leg wounds, where the NHS pays out £18,000 per patient over four years, often without curing them, versus the not-for-profit company – Wound Healing Centre in Sussex – that treats patients successfully for £720.

Great, bring these not for profit companies in, I don’t have any problem with not for profit companies providing services efficiently, provided these are not a license for other ways of money being siphoned out via excessive remuneration

If the NHS must save £20bn over the next four years in efficiencies, the only way for this to be achieved is by the unions and the workers working with the government to achieve them.

That doesn’t mean union stitch ups to preserve pay and perks while cutting services. Jobs and pay must be cut to allow services to be maintained, and services to remain affordable to the taxpayer

How Labour can saving the efficiency savings are unnecessary is beyond me.

As the article suggests, the services in question under the proposals represent about £1bn of the NHS's £110bn a year activity, so, lets keep the process under review, lets hold the government to account, but lets also hold the workers and the unions to account. We should expect them to be collaborative, and recognise that there is no solution that will avoid pay cuts and job losses and cuts to perks such as final salary pensions

Roger Khan says...
4:32pm Fri 29 Jul 11

Pull yourself together. Whos going to read all of that, it's riddled with spelling mistakes for a start.

Shoong says...
4:38pm Fri 29 Jul 11

'The Rising Phoenix wrote:
The Tories are hacking everything, soon we wont have enough military personal to protect our island, or nurses to patch up the wounded, no teachers to pass on knowledge, Roads filled of rubbish, the middle class will become working class, and the working class will become vagrants, but at least the super rich will stay super rich!'
--------------------
--------------------


Typical scaremongering from a militant with no grasp of Economics or reality.

Sotonians_lets_pull_together says...
4:49pm Fri 29 Jul 11

lol Roger, if you are directing it at my post immediately preceding yours

(1) No it isnt

(2) You would have to have read it to know one way or other

(3) it was in response to SPM who asked a question

Sotonians_lets_pull_together says...
4:52pm Fri 29 Jul 11

there is the odd grammatical error, but not spelling, lol

but its only a chat forum in the local paper, and spelling and grammatical accuracy are hardly a feature of these comment sections

I have even seen spelling errors in the headlines of the echo articles on here, so no need to be precious, lol

Roger Khan says...
4:57pm Fri 29 Jul 11

clam down

Sotonians_lets_pull_together says...
5:01pm Fri 29 Jul 11

lol, a couple of council clams were empyting the bins while two local fish watched.

"Did you see that?" one fish said, as the clams moved on up the road.

"They didn't empty OUR bins!"

"What do you expect?" asked the other fish. "They're two shellfish."

Knickas says...
6:22pm Fri 29 Jul 11

Sotonians_lets_pull_
together

"Noone in a hospital should be paid more than say, £80k to £100k a year pay for their full time equivalent work, and that means lower skilled jobs should get less too." And there goes any possible respect I may have had for your opinion. Do you have any idea at all how little many of these people are on? Many of them part time workers as well. Believe me, some of the wages are so low that the Goevernment would HAVE to top them up to enable people to have a roof over their head and eat. Some people really ahve no idea of the realities of life for others.

As for paying people to be on benefits - if there is work for them to do to earn these benefits why not make them proper jobs, with proper wages? And which benefits are you talking about - job seekers, disability, income support? Only a VERY small percentage of people on benefits are there by choice.

Sotonians_lets_pull_together says...
6:30pm Fri 29 Jul 11

I do suggest that those earning the most should take the heaviest share of the burden. I do believe that doctors, surgeons, chiefs and consultants earning £100k to £500k a year should earn no more than £80-100k

That would be some big cuts compared to a 5% cut for a lower paid worker

Of course anyone is aware that lower are paid workers are paid lower wages.

The majority of public sector workers are paid more than they would get in the private sector, and there is some fat that could be trimmed

If the state were not handing out so many top ups, the landlords would have to drop the rents to fill their properties

Properties prices are holding up in this country, but with little visible means of support

They are still excessively high

The government should not be feeding this housing bubble by topping up incomes.

Prices need to fall.

Linesman says...
7:50pm Fri 29 Jul 11

OK! If think that is scaremongering, point out where you think that what he is saying is untrue.

Is the Military being cut?

Is the NHS budget being cut, which has led to ward closures and nurses losing their jobs?

With tuition costs rising, despite election promises that said they would not, there are many who would have chosen a career in teaching that can now no longer afford a University education.

Roads filled with rubbish? Maybe they are not in Winchester, but take a day trip to Southampton. What is happening here today could well happen in True Blue Winchester tomorrow.

freemantlegirl2 says...
8:41pm Fri 29 Jul 11

Here we go more preaching by SLPT again...... spot the politician.....

I'm tired of reading it...... it's a political manifesto of the blue kind.. give it a rest...

If you think for one minute that cutting these staff will provide efficiencies that you think it will you should go and work in the hospital and see the 'reality'..... the reality being that previous efficiencies in this area caused a MASSIVE problem - they had to backtrack pretty quickly -seems that lesson hasn't been learned, meanwhile the hospital shells out on agency staff...... And yes, I have worked there and I do know what I'm talking about.

ItscalledspinIcallitlying says...
8:48pm Fri 29 Jul 11

It seems that idiotic, ill informed, confused and narrow minded fools are across all regions when it comes to local newspaper comment sections.

"Here we go again, step forward the militant Unions, step forward the "Talabin" Management, Gladiators ready, seconds out, Round One. "Ding""

Anyone that thinks Unison is a militant union is an ill informed opinionated idiot.

Unison are actually responsible at a local level for preventing many incidents from blowing up into bigger things thus
saving the employers ergo the taxpayers a fortune.

Sotonians_lets_pull_together says...
9:00pm Fri 29 Jul 11

freemantlegirl,

Simple, ban using agency staff from outside agencies

Set up an NHS agency for people to work additional hours if they wish

At a shot, you wont have people taking sickies to work elsewhere

You will have a pool of people who will need the work and will take full time positions.

There would be some short term inconvenience, but it would pay in the long term

By paying more for agency, you create the demand, and the supply.

Outlaw the demand, and the personnel gaps will be filled in other ways, those on the supply find will be forced to find other options.

Sotonians_lets_pull_together says...
9:01pm Fri 29 Jul 11

typo: Outlaw the demand, and the personnel gaps will be filled in other ways, those on the supply SIDE will be forced to find other options.

Rob444 says...
9:24pm Fri 29 Jul 11

When is the problem (and it IS a problem) of uncontrolled population growth going to be addressed? It appears to be a taboo subject.

More patients = more demands upon our hospitals and other resources.

Many couples (and singles) seem to think that it is alright to have three, four or even more offspring. Just plain selfishness, without considering the impact on the planet.

OSPREYSAINT says...
11:34pm Fri 29 Jul 11

SLPT who exactly are you? You keep saying "we" cannot afford to pay people, who exactly are the "we" that you refer to? In my experience, to get the best out of your workforce, you build up their morale and pay them accordingly for their productivity, you don't build up morale by sacking or threatening half of the workforce and turning the rest against each other in a dog eat dog scenario, you are all right aren't you Jack, pension stitched up a treat, and don't give a monkeys about those less fortunate than yourself, I despise you and all of your kind.

OSPREYSAINT says...
11:44pm Fri 29 Jul 11

ItscalledspinIcallit
lying, You do appreciate I was not dissing the Unions, just parodying the Right Wing clique, just in case you are misguided, I am not a fool, I am well aware of the good that a decent Union can do, without them, slavery would be rife in this Country of ours.
SPLT and your Agency idea, what happens there then, the people running the agency cream of every single bit of money they can while paying there workforce peanuts, yet another Capitalist ploy to screw the workforce. You really are brain washed, did I say brain? hmm!

OSPREYSAINT says...
11:46pm Fri 29 Jul 11

there = their sorry, getting a bit carried away! If I had a brain I would be harmless.

Raxx says...
11:57pm Fri 29 Jul 11

FMG2 - For once, I disagree with you. I work at the General from time to time, and have seen their booking functions at close hand. Whilst I've seen many very dedicated staff, I've also see them having to cope with an insane system that has evolved organically over time and has therefore become inefficient, is different in every area, and fails and frustrates the patients far too often. The system certainly needs reform from what I've seen.

The current staff should be at the forefront of these reforms, as they're the ones that know their jobs best. The union's role in this should be ensuring their voice is heard, rather than any reactionary petulance against the idea of change itself.

ItscalledspinIcallitlying says...
12:10am Sat 30 Jul 11

"ItscalledspinIcalli
t
lying, You do appreciate I was not dissing the Unions, just parodying the Right Wing clique, just in case you are misguided, I am not a fool, I am well aware of the good that a decent Union can do, without them, slavery would be rife in this Country of ours."

Sometimes it's a hard to see the light in such a dark tunnel. Please accept my profound apologies. Keep up the good work.

p.s. I was a little inebriated!

Scrutinizer says...
1:16am Sat 30 Jul 11

Ok well it's time to put some of you ignoramamouses to rights here! And I'm aiming this in particulat at those of you pro-this management 'initiative' (laughable if it weren't so serious!) supporters, eg. you 'sotonians_lets_all_
pull_together etc.'! Ok, well I know someone who works in administration at the hospital and whose job is threatened to go - and before any of you suggest it's really my job that's threatened - no, it's not. I don't work there nor anywhere else in the health servicel. Ok, so this is what this person has told me about the situation.

Now, firstly, this is a typical and classic case of management not knowing what the jobs of their junior staff members at this level really entail. And why is this exactly? Well not least because actually visiting their staff and ascertaining what the consequent issues concerning their jobs are about, the problems faced on a day-to day regular basis, in detail, would apear to be beneath these managers 'dignity', not to say level of intelligence. And so all the usuall nonsense which is uttered by these management teams, about working as a team, is well, just the usual total b.s. that is commonly encountered in the workplace these days! It very rarely e-v-e-r happens! Even the supervisors hardly ever visit the frontline staff and talk to their staff, never mind the **** managers!

And then there's the utterly useless and space-wasting bunch of losers called; the union, UNISON in particular. They've done absolutely zilch to help these staff members. Secret, non-member consutative deal-striking between management and unions up there is strongly suspected and many are considering leaving UNISON. Some, as in the case of my friend, already have done so, and long ago at that. This is through extreme lack of trust and the next to non-existent consultation with union members over many issues and over a long period of time prior to this current crisis. I will add that I have my own exprience of UNISON, so I know exactly where this person is coming from there alright, especially concerning the union's gross inadequacies and incompetance in 'representing' their members!

Ok, now to specifics...The new system/s, as conceived by Hackett and his cronies, can not work because there are simply not - and never will be - enough Consultants and Registrars to handle the patients in the appoinment available time slots! And remember this, these people only deal with consultations for approximately h-a-l-f a day, the rest of the day's time is spent in theatre or at other hospitals even! This will not change! And where is the money going to come from to fund more doctors of this level of skill and experience to increase effcientcy of the new system in the totaly inadequate appointment slots which currently exist? Exactly, there isn't any being made available! Nor is there likely to be any substatial amounts of dosh to fund the badly needed construction of new hospitals, with the necessary facilities to deal with the demand in appoinments and increase th emuch needed appointment time slots to suit the needs of the population as we live longer! No, redirecting money from laying off more of the hard-pressed staff at the junior admin. level, will never get anywhere near to adequately provide funding towards new doctors and facilities! It w-o-n-t happen!

Now, the overload pressure on the admin. staff to deal with the poor patients needing these consultations and resulting treatment is really critical. One of the main pressure points is that urgent referals take first priority, as we quite rightly and properly should expect to be the case. But if these urgent referals require further treatment, then they also need to be brought forward in the queue, putting back other not-so urgent cases. As the situation stands at present, many patients have to wait many months for an appointment due to this. And what about the input of senior medical staff, the Concultants and Registrars, who have to treat these cases? Don't worry, I'll come back to them shortly. But what do we think will happen with less staff to deal with the appointment situation as it stands, never mind in the future? Will this mean that we will all have to book our own appointments on-line - you bet that that is the intention alright! And if you think this will run smoothly, think again! It will not! What about all the people who can't use computers. They might not even have know how to switch one on! And who will deal with and sort out all the mistakes and misunderstandings through the use of this system? Confidentiality is another important issue. And how is that maintained if a patient is foreced to use a third party to type on a computer for them? For all it's faults, human to human contact, and yes, with the assistance of technology, is still the best way to deal with patients appointments. And that needs real human beings at, so to speak, the 'coal face'. Patients are real people with serious needs, not faceless, robotic entities, who should be forced to communicate their health requirements in such a manner. But this is exactly where we are headed if the proposed cuts in staff and funds carried through and the new 'system' is implemented.

On top of this, the management, aka ol' 'Hachet' Hacket, wants the admin' dept's to be paper-free by 2012, yes, that's right in less than one year! Laughable, when you consider that many doctors refuse (or are so painfully inadequate in their computer skills) to comply with computer data inputting. Many of the older doctors can't even (or refuse to try to) use them. Some can barely switch the things on, anyway!

So whatever the answer is regarding the desire to save money, rest assured of this much, the latest whizz-kid ideas, as conceived by Hacket and co, will only end in further misery for the poor patients and the junior, severely overworked admin. staff (whatever's left of them anyway! ) who are expected to do the impossible and are obliged to pick up the pieces and try and implement an unworkable 'system'! Unworkable changes, which will only result in a worsening of the situation, not an improvement.

Poppy22 says...
2:01am Sat 30 Jul 11

Well said!
In the private sector, most managers lost secretaries many years ago and have had to manage their own diaries/travel, send their own correspondence and get their own coffees. In the time it takes to ask someone else to do a task you can usually do the task yourself.

freemantlegirl2 says...
8:56am Sat 30 Jul 11

You really are completely clueless aren't you.

Read the comment above too, there it is from the horse's mouth how these things work......

Your Party Political Broadcasts are ill-informed, preachy and boring.....

Raxx, not saying that the 'systems' can't be improved.....but mass shedding of staff is only going to make the problem even worse.... as you say they are the people that should be involved in any improvements. Involving staff and service users in any planned overhaul of services is always the best way to go, I've said it about SCC and it does actually save money. The last 'efficiencies' they tried ended up being completely ineffectual because they by-passed staff who actually use it. I remember (as a user) walking into a clinic and the admin person said "we've had no training on this sorry for the delay"... I rest my case ;)

southy says...
9:58am Sat 30 Jul 11

Get ready for the Depression and 10 million Unemployed.
When will the right wing learn that there system no longer works in a modern world, The population is to high and technology moving to fast.
Too many people Unemployed and it will trigger one of two things, one is the next world war, the other is revolution.

OSPREYSAINT says...
10:58am Sat 30 Jul 11

A bit OTT Southy, the Liberals will not allow that to happen! Poppy22 sometimes a team can do better than an individual, they can eliminate mistakes made by one person which cause more financial loss than if the job was done right in the first place. The obsession that humans are redundant because computers can do the work can be seriously flawed and very costly if the Computer is fed duff info in the first place.

OSPREYSAINT says...
11:15am Sat 30 Jul 11

SLPT an earlier comment "I want a happy life, a secure job, and full employment for all". That is an honourable dream, but you and I know that it won't happen, because there are those in work that don't need to be, there are those out of work that don't want to work, it is just a case of balancing the act, what can once be a secure job, then along comes technolgy and science, changing things so quickly that the job suddenly is no longer secure, it is no longer required and good people are thrown on the scrap heap, despite giving years of loyalty to their employer. In this case efforts should be made to redeploy so that their talents are an assett, not just another nuisance that has to be disposed of. Fair enough, move with the times, but not at the expense of decent people whose lives can be destroyed at the stroke of a pen by someone that has no concept of what it means and are OK themselves and don't give a toss.

southy says...
12:20pm Sat 30 Jul 11

Not really Osprey the road is all ready set, the Liberals will have no say in it, People will only take so much before some one comes along some where in the world and pulls that trigger that leads us to a World War, This what happened in the 1920 which let a mad man into power in the 30's (Hitler).
What we are doing in Libya now could be a trigger point, and it will only take some one to pull that tigger to push us into full scale war, But wars have got to be popular with its people to stop a People's Revolution, and what is going on in Libya is not popular, there could be a big bacl lash over it.
Push people in to Unemployment and poverity and you get to the point where to many say enough is enough and they start fighting back.
You can not keep blaming the Unemployed for being Unemployed it was not them that made them Unemployed in the first place, Its the Economical and Political System, and the Greed of the 2%, that makes people Unemployed.

OSPREYSAINT says...
12:32pm Sat 30 Jul 11

I was being flippant about the Libs Southy, I know the situation is tricky but surely we have learned lessons from history? Did the pre war period have no effect on present day thinking, certainly the Colonel Blimp mentality towards our Armed Forces would suggest a great deal of naievety in the thinking of the present Government, there are some nasty people out there in the real World and we are gradualy putting ourselves in a position where we can absolutely nothing about it.

OSPREYSAINT says...
12:41pm Sat 30 Jul 11

ItscalledspinIcallit
lying = no worries, it has always amazed me how I can post on here and someone manages to get the wrong end of the stick to turn what I say compeletely around into something I very obviosuly did not say. All down to interpretation and down to how narrow minded you are, some people just cannot see the wood for the trees, or just don't want to. What I post is either my honest opinion or just a wind up, I leave you to work out which is which, I do not suffer fools gladly, but I am happy as long as they keep supplying the ammunition. I have ofen said "My sense of humour carries a Government Health Warning", you have been warned.

OSPREYSAINT says...
12:45pm Sat 30 Jul 11

Hmm! The "Talabin" are too quiet, I can't believe my logic is getting to them so I guess they must be having a day off.................
. "Tin hats everyone".

OSPREYSAINT says...
5:53pm Sat 30 Jul 11

?

andysaints007 says...
3:41am Sun 31 Jul 11

Of course !!! Everything that is going wrong in this world is down to the Tories!! I am 47 years old and don't ever recall the booking system to be anything other than crap - so why didn't previous Labour governments sort it out then ???
Some people need to realise that we are still in a recession and there is not an endless supply of funds for everything we all want in this world!!!!

Linesman says...
8:46am Sun 31 Jul 11

You are right andysaint007, we are still in a recession and there is not an endless supply of funds, so funds have to be prioritised, and surely health and welfare must come pretty high on the agenda.

I am 75 years old which means I can remember times before the NHS came into being, despite Tory opposition every step of the way. Where improvements have been made under Labour governments, the same cannot be said of the periods when the Torys have been in charge. Their aim has always been to privatise the NHS by stealth. That is why, during Thatcher's administration, tax breaks were given to those who paid into private health care. This resulted in the boom in private hospitals, who then creamed off NHS-trained nurses and doctors. Those with the cash could jump queues, regardless of need, and the NHS waiting lists lengthened accordingly.
A similar thing is happening now. Cut-backs in NHS funding, which has seen nurses and doctors losing their jobs and NHS waiting lists increasing and private medicine is, once more, on the increase.
Yes, we are in a recession, but we still find the money to drop bombs and fire rockets into Tripoli.
I assume you think that the money spent on that does more to improve our standard of living than if it were spent on the NHS.

OSPREYSAINT says...
10:24am Sun 31 Jul 11

andysaint : Despite the gloom and doom merchants, the UK is not in recession at the moment, but there is a danger that it will slide back,unless Government policies change, there is a desperate need to create more productivity, that will not happen while money flow is strangled, to create demand, people must have more disposable income, also more encouragement to save money, with such low interest rates nobody wants to put any money into the banks. Prudence is OK up to a point, but there comes a stage when it becomes counterproductive, as is unemployment.

Torchie1 says...
10:28am Sun 31 Jul 11

Linesman,

A private individual cannot claim tax relief for medical insurance and if it is provided as part of your salary package it attracts taxation as a 'benefit in kind' in the same way as a company car. Direct me to the part of the HMRC website that contradicts this if I am wrong.
As for 'creaming off' staff to work in the private sector are you suggesting that people be forever chained to their original employer because that's where they were trained? In an extreme case this could arguably be against the Human Rights act which guaruntees the right to liberty.

OSPREYSAINT says...
12:20pm Sun 31 Jul 11

andy - Also maybe surprisingly I can't blame the Tories for the troubles, they weren't in power when it all kicked off, I do blame the Labour Government for a lot of went wrong, as they ignorred their own fiscal policies when the Banks threw the spanner in the works, the underlying problems stem from the United States and are still continuing. How can you blame the Tories for that, we just have to rely on a common sense approach from the Coalition and ignor Political posturing until it is sorted, if they get it wright or wrong, the ballot box will decide the outcome.

southy says...
12:48pm Sun 31 Jul 11

Osprey it don't look like it, we are repeating history all over again, and we been on that track for 30 years now of repeating history.
We can do some thing about it and that is to talk to people on the streets and show them what is going on.
The big Corporations want power and control of the world for its wealth and they are slowly getting it.

southy says...
12:51pm Sun 31 Jul 11

Big Corporations (extreme right wing) power and control of the world is what O wells was on about with Big Brother.

Linesman says...
5:45pm Sun 31 Jul 11

OSPREYSAINT, you appear to be under the impression that our government is unaffected by what happens elsewhere.
Check out to see what has happened to shares in the past week. They have lost £millions.
Why?
Not because of anything that the individual firms have done wrong, but because the US Government has not reached agreement on its budget.
If it does not get signed off, their military in Afghanistan are asking whether or not they will be paid!
When a couple of US banks went bust, it did not just have an affect there, but world-wide, which is why Brown had to bail out our banks, and also bail out local and city councils that had deposited money in Icelanding banks that had also gone bust.
If the worst were to happen and the US budget were not signed off, and America lost its AAA rating, and the solids hit the world-wide fan, are you going to blame your beloved Dodgy Dave Cameron? Of course you won't! As usual, you will view things through your Blue-tinted glasses and, quite correctly, blame the Yanks.

Linesman says...
5:50pm Sun 31 Jul 11

You are correct Torchie1, you can no longer claim tax relief on private medical insurance, but it was introduced when Margaret Thatcher was in office.

OSPREYSAINT says...
9:10pm Sun 31 Jul 11

Linesman I have no interest in shares, they are the playthings of the wealthy, who are quite happy when they can cream off dividends and only bleat when they don't. Steady on with acusing me of having David Cameron as a beloved friend, have you not read the vitriol that I have been on the end of from our Right wingers, for my postings? For goodness sake, nothing could be further from the truth, but did you read my post properly? Blue tinted glasses, strewth. I only blame the Yanks when it is their fault, and quite frankly it is their mindless political stupidity that is threatening the World, They have no Ruskies to scrap with so they fight amongst themselves. Being extreme left wing is just as bad as being extreme Right wing. Go down the middle road, seek compromise in everything and one day things may be fine, but don't hold your breath. I feel insulted by your post, try engaging your brain next time. Iron Lady, you no longer seem as bad as once saw you.

OSPREYSAINT says...
10:20pm Sun 31 Jul 11

For the last few days nobody posted between lunch time and tea time, what are you all doing in the afternoons?

Linesman says...
10:52pm Sun 31 Jul 11

OK OS, so you have no interest in shares, and I am not a share-owner either, but they represent business and a country's wealth depends, to a large degree, on the success or failure of its businesses.

I assumed you to be a Dodgy Dave fanatic, because you were trotting out the Tory line about Brown, blaming him for the country's current financial troubles.

It is thanks to Brown and the measures he took, that we are weathering the financial storms considerably better than Ireland, Spain, Portugal, Greece and many other countries.

If we were in the big financial hole that Dodgy Dave claims that he was left, don't you consider it strange that we could make such a massive loan to prop up the Irish? Do you think that the rash action being taken in Libya is being funded on Cameron's credit card?

If Cameron had followed the Brown plan of how to deal with the crisis, less jobs would have been lost meaning less people on benefit and more people paying tax.

OSPREYSAINT says...
9:22am Mon 1 Aug 11

Linesman - Brown was a fine Chancellor of The Exchequer, was not a good Prime Minister and as I said the Labour Party went against their own policies in attempt to rectify the situation that they were dragged into by the Banking fiasco, maybe if they had stuck to their guns, yes it would have been painful, they may have solved the problems in a better fashion, but vote catching over ruled common sense and we ended up with a worse mess than what we had started with, and as I said the Tories were not to blame at that time as they were not the ones in the seat. That doesn't mean to say that they would have made a better job of it, they haven't yet! I have no respect for Right wing politics but I am not going to automatically blame them for something they had little control over.

Linesman says...
9:01pm Mon 1 Aug 11

Interesting comment OSPREY, but which guns exactly do you think that Brown should have stuck to?

Do you think that he should have let the banks and building societies go bankrupt?

If you do, how many people do you think would have had their homes repossessed because the banks held their title deeds?
How many people do you think would have lost their life savings?
How many businesses would have gone to the wall and factories closed, because the banks had frozen their assets?

What do you think would have happened to the councils who had invested in the Icelandic banks that had gone bankrupt?
How many council staff would have found they had no pay.
How many schools would have closed.
How many elderly and infirm in Council Care would have found themselves in a precarious position?

The action that Brown took met with no criticism, at the time, from any member of the opposition, nor did they come up with an alternative plan then, or at any time since.

Brown's Premiership started off with foot and mouth, and there appeared to be disaster following disaster for him to cope with, and none of his making.

Linesman says...
8:51am Tue 2 Aug 11

OSPREY. I would also remind you that we get our information from a predominantly Tory press, who did not give Brown any credit for the way that he dealt with the crisis - The Sun being a typical example.

With that in mind, when Saints played Pompey, I bet that The Echo's report was different from that in The News - except for the result. Which report would you have accepted as being an 'unbiased' one?

OSPREYSAINT says...
9:44am Tue 2 Aug 11

I read as many reports as I can and form my own biased opinion! 11 weeks now since the Recycle bins have been emptied, if the binmen are working to rule why are they not turning up on schedule? News seems to have dried up, I suppose the Press have got bored with it all, has anyone got any true information?

Sotonians_lets_pull_together says...
6:05pm Tue 2 Aug 11

maybe recycling bins were brought in without any specific changes to the staff contracts, so maybe they believe work to rule means they are not emptied?

Plus, recycling wasnt being emptied after x weeks because it was decided it was contaminated....?

who knows! who cares! The contractors seem to be doing an OK job

OSPREYSAINT says...
7:17pm Tue 2 Aug 11

It would be nice to know what is going on wouldn't it.

Sotonians_lets_pull_together says...
7:50pm Tue 2 Aug 11

but really, are we missing those on strike?

I'm not

go ahead punk make my day says...
11:06pm Tue 2 Aug 11

Ospreysaint your recycling bin will not be emptied because no agency staff are used during strike periods thus with holiday entitlement these crews are needed to cover residual crews this is seen as the priority at the moment, as for slpt saying they are doing ok than surely you would have had both of your bins emptied by contract workers, after all it has been 11 weeks. Also it goes to show the job we provide when things are running smoothly for you to be commenting on this matter on an article on something totally different.

SpittingMoreFire says...
12:58am Wed 3 Aug 11

go ahead punk make my day wrote:
Ospreysaint your recycling bin will not be emptied because no agency staff are used during strike periods thus with holiday entitlement these crews are needed to cover residual crews this is seen as the priority at the moment, as for slpt saying they are doing ok than surely you would have had both of your bins emptied by contract workers, after all it has been 11 weeks. Also it goes to show the job we provide when things are running smoothly for you to be commenting on this matter on an article on something totally different.
hear, hear!

OSPREYSAINT says...
9:52am Wed 3 Aug 11

I am not blaming the binmen themselves, but the management of resources is leaving a lot to be desired, it is more the lack of information that is frustrating.

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