20p to spend a penny at Southampton train station

20p to spend a penny at Southampton train station 20p to spend a penny at Southampton train station

TRAIN passengers visiting Southampton station are nowbeing charged to use the loo.

New turnstiles at the station toilets were put into operation over the weekend charging customers 20p to use the facilties.

But passengers have questioned whether it is fair to have to pay to use a toilet when they have already paid for a ticket to travel.

Rail commuters were last month stung with news of a higher than expected 6.2 per cent hike in the average fare from January.

Denis Fryer from South Hampshire Rail Users’ Group said: “It’s a bit mean, coming on top of huge increases in rail fares and car parking charges.

“I presume it’s something to do with the renovation of the station but Gloucester Central station has just been rebuilt and has got great newtoilets that are still free. It’s all down to the operator.”

A spokesman for the Campaign For Better Transport questioned whether the charge was providing a better service or whether passengers were “being taken for a ride”.

The station has recently undergone a £2.4m revamp to give it a new look and new facilities “fit for the 21st century”, including new toilets.

South West Trains, which operates Southampton Central Station, has been introducing the charges for toilets at its larger stations.

A spokesperson for the South West Trains/Network Rail alliance said: “We are introducing a small charge for passengers wishing to use the toilets at Southampton Central Station.

"The 20p charge, which will start during the autumn, will allow us to continue to provide a high quality facility for passengers and should help to encourage users to treat the facilities respectfully and with consideration for others.”

Comments(34)

Andy Locks Heath says...
7:41am Mon 24 Sep 12

The Office of Rail Regulation must ensure that every single penny collected is used to maintain these facilities and not allow Stagecoach to use this money as another income stream. Automatic barriers deny re-entry to anyone attempting to leave and reenter the station to go to the toilet so charging 20p is blackmail. Also, SWT (Stagecoach) do not provide toilet facilities for refreshment franchises on Central Station thus ensuring their monopoly is guaranteed. I'd write to my MP but this is not in my consituency. Suggest somebody takes this up with Alan Whitehead.

10 Minute Man says...
7:59am Mon 24 Sep 12

"allow us to continue to provide high quality facilities" ?

"CONTINUE" ?

The exits from that whole station and the SW trains network should have signs saying "Now wash your hands".

What a laugh.

OSPREYSAINT says...
8:01am Mon 24 Sep 12

For parts of the day some trains sit in a platform for a while. If you time it right you could nip on board and use the onboard facility, but make sure that you have enough time or you could be taken for a different kind of ride!

Zeo says...
8:08am Mon 24 Sep 12

I've used these toilets, they are very small and have very little facilities with in them. I think it's 2 urinals, 1 toilet, 2 sinks and a hand dryer.

Higginz says...
8:08am Mon 24 Sep 12

Students: looking for that next great Flash Mob idea? Well, here it is. Congregate around Southampton Train Station and at a decided time, everyone drop their slacks and do their business on the platform. Number one or number two, it's up to you. You could call it a Flash Slash.

Laura85 says...
8:28am Mon 24 Sep 12

Id rather wait and go on the train, no doubt youll have to pay to use the train toilets as well. Have the train stations toilets had a make over the last time i was nothing special had been done and they arent big enough to take a buggy into.

Independent Thought says...
8:54am Mon 24 Sep 12

The last time I used the gents toilets on Platform 1 they were disgusting.

Unless they have since modernised them into the 'high quality facilities' they claim; then I think that SWT should be paying us 20p to use them!

dopplershift says...
9:00am Mon 24 Sep 12

The toilets on platform 4 have had a make over and they were very clean and tidy when I used them a few weeks ago. I feared that they were going to charge then as there was a turnstile installed but not in use. If they stay clean and tidy I have no problems with 20p.

winchesterres says...
9:04am Mon 24 Sep 12

That's a bargain! It costs 30p at Waterloo.
Essentially charging customers to use the toilet is so mean but I think I'd rather part with 20p than use the toilets on board the train. They always smell of urine.

west_end_legend says...
9:15am Mon 24 Sep 12

Loo-dicrous!! See what I done there?

OSPREYSAINT says...
9:39am Mon 24 Sep 12

As someone who is getting older and maybe will need to use a loo more often, it would be nice if there were more facilities across the city, I don't mind paying for them but they have to be there in the first place, kept clean and not subject to the useless mindless vandalism which is prevalent in this modern world.

MisterGrimsdale says...
9:39am Mon 24 Sep 12

If you can hang on long enough to get to above Bar you can nip into McDonalds to have a McSh*t. If you get stopped by the staff just say you are going to buy a Big Mac when you come out, or in other words a McSh*t with lies.

ToastyTea says...
9:54am Mon 24 Sep 12

Think this is disgraceful quite frankly, glad I don't need to commute to and from there anymore.

ajw1986 says...
9:57am Mon 24 Sep 12

Christ they are really starting to make me think i'd rather spend money on buses more if going to Salisbury or something.
I'm pregnant and need the loo like 4 times an hour atm, what the hell!

The facilities may have been revamped but we waited years for that to happen, and it happened slowly. And they were not worth it.
Just rediculous making us pay more for toilets and trains.
Absolutely fuming about that.

wilson castaway says...
10:00am Mon 24 Sep 12

Higginz wrote:
Students: looking for that next great Flash Mob idea? Well, here it is. Congregate around Southampton Train Station and at a decided time, everyone drop their slacks and do their business on the platform. Number one or number two, it's up to you. You could call it a Flash Slash.
LMAO.

sotonboy84 says...
10:30am Mon 24 Sep 12

Introducing a fee at the larger stations? Does that mean that the 'smaller stations' will actually open their toilets now that they're receiving a revenue?!
The toilets at Southampton Central have always smelt badly of urine and never cleaned properly so is this the high level facility they will continue to provide?
Waterloo may charge 30p to use the toilets but the station is open for anybody to use, if you have a train ticket or not. Southampton Central toilets are only open to those who have bought tickets so surely use of the toilets should be included in a paying customers fare?

Inform Al says...
3:24pm Mon 24 Sep 12

I travel frequentky to the Medway towns and stopped using the main shopping centre there when they started to charge to use the toilets, I did not often travel by train, but now it's going to be never travel by train. We all have the ability to vote with our feet.

Huffter says...
5:18pm Mon 24 Sep 12

ajw1986 wrote:
Christ they are really starting to make me think i'd rather spend money on buses more if going to Salisbury or something. I'm pregnant and need the loo like 4 times an hour atm, what the hell! The facilities may have been revamped but we waited years for that to happen, and it happened slowly. And they were not worth it. Just rediculous making us pay more for toilets and trains. Absolutely fuming about that.
Toilets at Southampton railway station are the responsibility of South West Trains, not Christ. And you won't find toilets on the Salisbury buses.

100%HANTSBOY says...
6:17pm Mon 24 Sep 12

Utter disgrace,if you are a customer in a pub or restaurant or cinema or theatre etc,you aren't expected to pay to use the loo,what makes these loos so special? Just another cash-cow for these greedy people!

OSPREYSAINT says...
7:07pm Mon 24 Sep 12

west_end_legend wrote:
Loo-dicrous!! See what I done there?
Toilet humour is not appreciated on here, so no way will you be flushed with success.

ajw1986 says...
7:07pm Mon 24 Sep 12

Huffter wrote:
ajw1986 wrote:
Christ they are really starting to make me think i'd rather spend money on buses more if going to Salisbury or something. I'm pregnant and need the loo like 4 times an hour atm, what the hell! The facilities may have been revamped but we waited years for that to happen, and it happened slowly. And they were not worth it. Just rediculous making us pay more for toilets and trains. Absolutely fuming about that.
Toilets at Southampton railway station are the responsibility of South West Trains, not Christ. And you won't find toilets on the Salisbury buses.
I would rather spend 7.50 on going on a bus to use the pass all day and know i can't use a loo for an hour than spend over 10 quid to catch a train and still have to spend money on going to the bloody loo. At least there are toilets in Salisbury bus station (not that i would use them - but they're free)
Does anyone know if you have to pay to use the childrens changing facility? That would be the last straw....

west_end_legend says...
7:16pm Mon 24 Sep 12

OSPREYSAINT wrote:
west_end_legend wrote: Loo-dicrous!! See what I done there?
Toilet humour is not appreciated on here, so no way will you be flushed with success.
Its all in the delivery isn't it.... And here's comment Number 2!! It's a big job but someone's gotta do it!!!

septuagenarian says...
7:25pm Mon 24 Sep 12

It's been 20p in Edinburgh for many years, So there'll be no need for the ladies to travel down here now to go.

TurquoiseJ says...
9:18pm Mon 24 Sep 12

The turnstile on platform one is so narrow that larger people, heavily pregnant ladies, people with large luggage that cannot be left unattended and those with toddlers would find it difficult to get through. The toilets did not appear to have been upgraded. If they were upgraded with automatic taps, soap and the Dyson hand driers and cubicles with enough room to turn around in with a case, then I would not mind paying.

kingnotail says...
10:45pm Mon 24 Sep 12

I went in the gents last monday and they were in a truly disgusting condition, the worst station toilets I have seen for a very long time. Will charging improve the condition? Somehow I seriously doubt it..

Scrutinizer says...
4:48am Tue 25 Sep 12

Despicable and unacceptable. No one should have to pay - ie. at the point of entry - to use a public toilet facility anywhere. I am completely against this kind of charge. However, this is just the way things have been going for some time now, and it is most certainly NOT a progress step in anything aspiring to be a civilised, progressive society. For many, many years, the toilets at Southampton Central Station have been in a pretty bad state generally, anyway, and poorly maintained by the Station authorities too.

Scrutinizer says...
5:06am Tue 25 Sep 12

TurquoiseJ wrote:
The turnstile on platform one is so narrow that larger people, heavily pregnant ladies, people with large luggage that cannot be left unattended and those with toddlers would find it difficult to get through. The toilets did not appear to have been upgraded. If they were upgraded with automatic taps, soap and the Dyson hand driers and cubicles with enough room to turn around in with a case, then I would not mind paying.
Designers (and architects too, for that matter - just ask any builder!) in this country have seriously lost the plot for many years now. And as far as hot and cold water taps designs go; all that is needed is a simple system, whereby people can turn them on and off at their leisure (and obviously where they turn off automatically if they haven't been manually). But you'd think it was rocket science! And with the number of stupid tap designs out there in public toilets across this country, it's quite obvious that Britain would not have a hope in hell of ever actually achieving a Mars mission, even if it wanted too!

Ellwood says...
9:27am Tue 25 Sep 12

100%HANTSBOY says...
6:17pm Mon 24 Sep 12
Utter disgrace,if you are a customer in a pub or restaurant or cinema or theatre etc,you aren't expected to pay to use the loo,what makes these loos so special? Just another cash-cow for these greedy people!

............. nail on head HB.

Vonnie says...
10:00am Tue 25 Sep 12

I wouldn't mind betting that the possible (only possible) reason for these charges being made now is to pay for contractors, as against station staff, to clean and maintain such places.
It is not station staff who make such a mess in them, but the general public, so the general public who use them should pay for the privilege. Why should Britain be any different to anywhere else? You won't find many free public loos on the Continent.

Inform Al says...
10:38am Tue 25 Sep 12

Vonnie wrote:
I wouldn't mind betting that the possible (only possible) reason for these charges being made now is to pay for contractors, as against station staff, to clean and maintain such places.
It is not station staff who make such a mess in them, but the general public, so the general public who use them should pay for the privilege. Why should Britain be any different to anywhere else? You won't find many free public loos on the Continent.
There was a time when the rest of the world was envious of our civilised society, We used to have free public toilets aplenty, we are moving back towards the dark ages.

skin2000 says...
10:41am Tue 25 Sep 12

Vonnie wrote:
I wouldn't mind betting that the possible (only possible) reason for these charges being made now is to pay for contractors, as against station staff, to clean and maintain such places.
It is not station staff who make such a mess in them, but the general public, so the general public who use them should pay for the privilege. Why should Britain be any different to anywhere else? You won't find many free public loos on the Continent.
Because the toilet is on the station, and you need a ticket to get onto the station, you should not have to pay again, to use this facility. Do you pay in restaurants, cinema's, football stadiums ect? not even on the Continent.

Scrutinizer says...
11:15am Tue 25 Sep 12

Inform Al wrote:
Vonnie wrote: I wouldn't mind betting that the possible (only possible) reason for these charges being made now is to pay for contractors, as against station staff, to clean and maintain such places. It is not station staff who make such a mess in them, but the general public, so the general public who use them should pay for the privilege. Why should Britain be any different to anywhere else? You won't find many free public loos on the Continent.
There was a time when the rest of the world was envious of our civilised society, We used to have free public toilets aplenty, we are moving back towards the dark ages.
Yes, Inform Al. I completely agree with you on this. It should be the right of every person in this country to make use of any public toilet here, free of being charged at the point of entry.

Scrutinizer says...
11:22am Tue 25 Sep 12

Vonnie wrote:
I wouldn't mind betting that the possible (only possible) reason for these charges being made now is to pay for contractors, as against station staff, to clean and maintain such places. It is not station staff who make such a mess in them, but the general public, so the general public who use them should pay for the privilege. Why should Britain be any different to anywhere else? You won't find many free public loos on the Continent.
It should not be a "privilege". It should be a RIGHT.

SaintDon13 says...
2:36pm Tue 25 Sep 12

Vonnie wrote:
I wouldn't mind betting that the possible (only possible) reason for these charges being made now is to pay for contractors, as against station staff, to clean and maintain such places.
It is not station staff who make such a mess in them, but the general public, so the general public who use them should pay for the privilege. Why should Britain be any different to anywhere else? You won't find many free public loos on the Continent.
Most of the Continental loos have an attendant with a saucer, if you don't bung a euro or two at them they get quite irate, but at least most of the loos are acceptable, however some in deepest France leave a lot to be desired!

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