Row over 'undercover' cruise ship documentary (From Daily Echo)
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Dispatches to 'lift the lid' on working conditions on board Southampton based cruise ship Celebrity Eclipse
2:00pm Saturday 29th September 2012 in News
By Jon Reeve, Education Reporter
Celebrity Eclipse berthed in Southampton
A ROW has broken out over a TV documentary which makers claim will lift the lid on poor working conditions on a Southampton -based cruise ship.
Undercover reporters say their secretly-filmed footage on the Celebrity Eclipse, which is docked in Southampton today ahead of a two-week trip to the Canaries and Azores, show standards for staff which are below British legal minimums.
However the head of the firm which runs the ship has already said she expects Channel 4’s Dispatches show, which is to air on Monday, will be “biased and unbalanced”.
Reporter Tazeen Ahmad travelled as a passenger and spent time working on board Celebrity Eclipse for the programme, which producers say is an examination of “life below deck for the multi-national workforce who toil behind the scenes of glamorous ocean going holidays”.
Jo Rzymowska, vice president and general manager at Celebrity Cruises - part of the Royal Caribbean firm, which is the second biggest cruising company in the world, behind Southampton-based Carnival – has made a pre-emptive attack on the documentary and refuted its claims.
She said: “Sadly, we are anticipating a biased and unbalanced programme about the labour and wage issues in the cruise industry – with Celebrity Eclipse as the show’s primary example.”
Ms Ryzmowska said the company is “committed” to providing quality cruise holidays, and had already taken steps “to investigate all of the allegations” made in the programme.
Promoting the show, Dispatches’ makers said: “Almost two million Brits took a cruise last year. For many, it’s the holiday of a lifetime with hard-earned savings going in to a dream adventure.
“Glossy marketing films and brochures depict a cheerful workforce dedicated to making a cruise a five star experience.
“Channel 4 Dispatches goes undercover to investigate the reality of life below deck for the multi-national workforce who toil behind the scenes of glamorous ocean going holidays.
“The cruise industry generates billions of pounds in revenue each year and working on a ship provides many people from around the world a much needed source of income.
“However Dispatches reporter Tazeen Ahmad – travelling as a passenger on a European cruise – and an undercover reporter working as an assistant waiter discover working conditions below the legal minimum in the UK.”
Comments(38)
Portswoodfoke
says...
2:26pm Sat 29 Sep 12
chunky_lover
says...
2:51pm Sat 29 Sep 12
kingnotail
says...
3:09pm Sat 29 Sep 12
hulla baloo
says...
3:19pm Sat 29 Sep 12
kingnotail wrote:What do you do holidays?
No surprise that the elitist cruise industry is exploiting its workers. The customers won't care, as you have to be a bit of a scumbag to go on a cruise anyway.
Rob444
says...
3:51pm Sat 29 Sep 12
arthur dalyrimple
says...
4:19pm Sat 29 Sep 12
Family Man
says...
4:50pm Sat 29 Sep 12
dolomiteman
says...
4:57pm Sat 29 Sep 12
Torchie1
says...
5:24pm Sat 29 Sep 12
cantthinkofone
says...
5:24pm Sat 29 Sep 12
Portswoodfoke wrote:Absolutely. Foreigners are even proper people anyway!
Who cares? It's not like it matters to the UK. The boat is at sea, don't like it...get another job. Simples.
mrblunt
says...
6:19pm Sat 29 Sep 12
The crew are not UK residents, so why does it surprise anyone that the employment structure on this ship doesn't conform to UK employment law. It does however, give a better way of life to many of the crew, both financially and work conditions wise than being employed at home in their home countries.
I'm impressed with 'kingnotails' extensive knowledge of the cruise industry !!
chunky_lover
says...
7:42pm Sat 29 Sep 12
dolomiteman wrote:Exactly.
Why are they making a point of the wages being below the legal british minium wage, the staff are not working in Britian. of course the program will be biased because its about the poor working conditions so will only air the bad bits.
Shoong
says...
9:26pm Sat 29 Sep 12
Shoong
says...
9:42pm Sat 29 Sep 12
kingnotail wrote:Your right, whenever I go on holiday I always ask how much the staff are being paid.
No surprise that the elitist cruise industry is exploiting its workers. The customers won't care, as you have to be a bit of a scumbag to go on a cruise anyway.
If I feel it's not enough then I don't go.
You do the same then? Yes, of course you do.
southy
says...
10:12pm Sat 29 Sep 12
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
southy
says...
10:31pm Sat 29 Sep 12
com/watch?v=FVTBtciJ
tnc-
Torchie1
says...
10:59pm Sat 29 Sep 12
southy wrote:If it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations.
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
dolomiteman
says...
11:05pm Sat 29 Sep 12
And no I do not work in the cruise industry, I'm just not dumb enough to beleive every program I watch.Two sides to every coin etc.
snapperdownunder
says...
7:51am Sun 30 Sep 12
Since when have passengers worked during a cruise?
G-man1
says...
7:58am Sun 30 Sep 12
southy
says...
7:58am Sun 30 Sep 12
snapperdownunder wrote:Tazeen Ahmad was a passenger is right, but some of the Tv Reporting crew got employed and Ship Crew Members.
"Reporter Tazeen Ahmad travelled as a passenger and spent time working on board Celebrity Eclipse ......."
Since when have passengers worked during a cruise?
southy
says...
8:02am Sun 30 Sep 12
dolomiteman wrote:"you can find 'poor working conditions' in any workplace is you look harder enouigh and spend a look time looking for it."
Southy, you need to understand how TV programing works, a program about poor working conditions will only show the a very limited selective portion poor conditions, you can find 'poor working conditions' in any workplace is you look harder enouigh and spend a look time looking for it. Less than one hour on your screen is a result of thousands of hours or research and filming.
And no I do not work in the cruise industry, I'm just not dumb enough to beleive every program I watch.Two sides to every coin etc.
Look at what you said "Look harder" and thats the point you do not need to look hard on these ships to see how bad the working conditions are, its going on whole sale.
southy
says...
8:08am Sun 30 Sep 12
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world.
southy wrote:If it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations.
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse.
If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.
Huffter
says...
9:09am Sun 30 Sep 12
southy wrote:" since I high lighted this, there wages have gone down even more and conditions have got worse."
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world. I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse. If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.southy wrote: I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations. And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up. http://www.youtube.c om/watch?v=FVTBtciJt ncIf it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
Best keep quiet in future, Southy!
southy
says...
9:13am Sun 30 Sep 12
Huffter wrote:no it need to be bought to the attention of people, Condor Ferries are one that not long ago hit the news for there social dumping.
southy wrote:" since I high lighted this, there wages have gone down even more and conditions have got worse."
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world. I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse. If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.southy wrote: I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations. And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up. http://www.youtube.c om/watch?v=FVTBtciJt ncIf it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
Best keep quiet in future, Southy!
this is the 21st century not the 17th century.
Torchie1
says...
10:00am Sun 30 Sep 12
southy wrote:Are you suggesting that the crew quarters are poor by design or have they got that way because of the way the crews look after them? As usual you are trying to whip up a frenzy over their wages and I'm sure like everyone, they would like more. There isn't a global pay-scale for anyone and the President/Prime Minister of a flyblown third world country isn't paid the same as the president of the United states. In the same way these foreign crew members aren't paid at UK rates because the salary could be on a par with a much more authoritative position in their home country. The crew pay scales of foreign members are agreed or maybe even set by their own governments and it's been that way for years whether you agree or not. Huge parts of the world shipping industry don't employ foreign crews for no reason at all and it's a larger scale version of people buying their rolling tobacco 'under the counter' because it's cheaper.
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world.
southy wrote:If it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations.
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse.
If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.
ohec
says...
10:21am Sun 30 Sep 12
southy
says...
10:21am Sun 30 Sep 12
Torchie1 wrote:No the pay scales are set by the Shipping companys them selfs, its paid slave labour, and if any crew member takes it with the company about pay and working conditions, they will dump them in what ever port they are in or call into next and leave them. Like what happened to 6 East Indian Crew Memebers not to long ago.
southy wrote:Are you suggesting that the crew quarters are poor by design or have they got that way because of the way the crews look after them? As usual you are trying to whip up a frenzy over their wages and I'm sure like everyone, they would like more. There isn't a global pay-scale for anyone and the President/Prime Minister of a flyblown third world country isn't paid the same as the president of the United states. In the same way these foreign crew members aren't paid at UK rates because the salary could be on a par with a much more authoritative position in their home country. The crew pay scales of foreign members are agreed or maybe even set by their own governments and it's been that way for years whether you agree or not. Huge parts of the world shipping industry don't employ foreign crews for no reason at all and it's a larger scale version of people buying their rolling tobacco 'under the counter' because it's cheaper.
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world.
southy wrote:If it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations.
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse.
If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.
Crew quarters are worse than what I had to endue back in the 70's, at lest there was only 2 a small cabin back then, now they fit 6 into the same space and take shifts to be able to sleep, many of the crew got to eat standing up because there is not enough room to sit down.
It as nothing to do with buying cheap tobacco under the counter, apart from that shops do not sell under the counter tobacco so be very carefull what you say in that direction. This about Human Rights being Broken and how people are treated on ships.
Its time the Crews all joined a Union, not that they can if a crew member is found out that they belong to a Union they are dump at the next port of call.
Before you post again go and listen to what Rowlings said back in 2010 about Tax Advoiders and why she will not be one. Or are you like others trying to disinformation and trying to stop the truth to being told.
Torchie1
says...
10:43am Sun 30 Sep 12
southy wrote:The shipping company does not set the pay scale and I can state categorically that it is agreed with the government of the crew involved. Don't try to argue based on what you think may be the case or what you'd like because I'm quoting facts and agreements that you'll never understand. Why do you moan about Eastern Europeans providing cheaper contract labour for the Fawley Refinery turnarounds? I'm sure you have personal knowledge of six crew abandoned by a callous Captain but if I asked for more details I would be told to look for them myself so I won't bother asking about that fairy story.Now it seems the crews are 'hot bunking' in the way that Royal Navy submarine crews do so will the next argument be for doubling the size of these vessels to allow submarine crews to have one bunk each? You still can't quite bring yourself to confess to tax avoidance through buying 'under the counter' (this is a common expression not a description) but other people seem to be aware of it now so perhaps they know who you buy from as well. Human Rights don't even come in to the equation and it shows a lack of knowledge of those simple rights that you think it does. They could form a union and then end up like the Brittany Ferry crews with passengers still travelling on alternative ships and the likelihood that the owners will just say it's not worth the effort with winter approaching and seasonal bookings tailing off so lets close the operation and just pay the crew their redundancy pay. Look at the date on your newspaper and it should end with the year 2012 not 1900 where you live in your muddled mind.
Torchie1 wrote:No the pay scales are set by the Shipping companys them selfs, its paid slave labour, and if any crew member takes it with the company about pay and working conditions, they will dump them in what ever port they are in or call into next and leave them. Like what happened to 6 East Indian Crew Memebers not to long ago.
southy wrote:Are you suggesting that the crew quarters are poor by design or have they got that way because of the way the crews look after them? As usual you are trying to whip up a frenzy over their wages and I'm sure like everyone, they would like more. There isn't a global pay-scale for anyone and the President/Prime Minister of a flyblown third world country isn't paid the same as the president of the United states. In the same way these foreign crew members aren't paid at UK rates because the salary could be on a par with a much more authoritative position in their home country. The crew pay scales of foreign members are agreed or maybe even set by their own governments and it's been that way for years whether you agree or not. Huge parts of the world shipping industry don't employ foreign crews for no reason at all and it's a larger scale version of people buying their rolling tobacco 'under the counter' because it's cheaper.
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world.
southy wrote:If it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations.
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse.
If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.
Crew quarters are worse than what I had to endue back in the 70's, at lest there was only 2 a small cabin back then, now they fit 6 into the same space and take shifts to be able to sleep, many of the crew got to eat standing up because there is not enough room to sit down.
It as nothing to do with buying cheap tobacco under the counter, apart from that shops do not sell under the counter tobacco so be very carefull what you say in that direction. This about Human Rights being Broken and how people are treated on ships.
Its time the Crews all joined a Union, not that they can if a crew member is found out that they belong to a Union they are dump at the next port of call.
Before you post again go and listen to what Rowlings said back in 2010 about Tax Advoiders and why she will not be one. Or are you like others trying to disinformation and trying to stop the truth to being told.
dolomiteman
says...
11:42am Sun 30 Sep 12
'It as nothing to do with buying cheap tobacco under the counter, apart from that shops do not sell under the counter tobacco so be very carefull what you say in that direction'
A perfect case of 'what the eyes don't see'.. I could name two Southampton shops that are doing this that are under investigations and at least five more which the police have been told about.
Northamboy
says...
12:25pm Sun 30 Sep 12
Watch the crew when they go into Southampton city centre, it's straight into Argos! I am not saying the low pay is right because it's obviously not but at least they have a better lifestyle than they do at home. They are not held captive, they are free to go home if they wish but they choose to stay.
Georgem
says...
12:29pm Sun 30 Sep 12
southy wrote:He's jokingly saying that you highlighting it has caused the wage decrease!
Huffter wrote:no it need to be bought to the attention of people, Condor Ferries are one that not long ago hit the news for there social dumping.
southy wrote:" since I high lighted this, there wages have gone down even more and conditions have got worse."
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world. I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse. If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.southy wrote: I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations. And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up. http://www.youtube.c om/watch?v=FVTBtciJt ncIf it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
Best keep quiet in future, Southy!
this is the 21st century not the 17th century.
Shoong
says...
3:03pm Sun 30 Sep 12
southy wrote:They are of course, much better off in slums without the ability to send money home to families.
Torchie1 wrote:No the pay scales are set by the Shipping companys them selfs, its paid slave labour, and if any crew member takes it with the company about pay and working conditions, they will dump them in what ever port they are in or call into next and leave them. Like what happened to 6 East Indian Crew Memebers not to long ago.
southy wrote:Are you suggesting that the crew quarters are poor by design or have they got that way because of the way the crews look after them? As usual you are trying to whip up a frenzy over their wages and I'm sure like everyone, they would like more. There isn't a global pay-scale for anyone and the President/Prime Minister of a flyblown third world country isn't paid the same as the president of the United states. In the same way these foreign crew members aren't paid at UK rates because the salary could be on a par with a much more authoritative position in their home country. The crew pay scales of foreign members are agreed or maybe even set by their own governments and it's been that way for years whether you agree or not. Huge parts of the world shipping industry don't employ foreign crews for no reason at all and it's a larger scale version of people buying their rolling tobacco 'under the counter' because it's cheaper.
Torchie1 wrote:Its not a story out of nothing, this is going on Whole Sale right the way though the whole shipping industry around the world.
southy wrote:If it was so bad why don't these aggrieved sailors stay at home and work locally? It's just another documentary trying to make a story out of nothing that only appeals to those without the power of reason.
I suggest that you all watch it, it will be an eye opener to you all how the rich western world companys treat people of a poorer nations.
And while your all at it have a look at what J. K. Rowling said about the rich Tax advoiders of Britain and the USA back in 2010 that has pop back up.
http://www.youtube.c
om/watch?v=FVTBtciJt
nc
I personally high lighted this years ago on this Echo Web Site and got told I was lieing about there wages and working conditions, and since I high lighted this, there wages have gone down even more and conditions have got worse.
If you ever and any one else that reads this go on a cruise get to know a crew member and get them to show you around the crews quarters and and look at there wage slips.
Crew quarters are worse than what I had to endue back in the 70's, at lest there was only 2 a small cabin back then, now they fit 6 into the same space and take shifts to be able to sleep, many of the crew got to eat standing up because there is not enough room to sit down.
It as nothing to do with buying cheap tobacco under the counter, apart from that shops do not sell under the counter tobacco so be very carefull what you say in that direction. This about Human Rights being Broken and how people are treated on ships.
Its time the Crews all joined a Union, not that they can if a crew member is found out that they belong to a Union they are dump at the next port of call.
Before you post again go and listen to what Rowlings said back in 2010 about Tax Advoiders and why she will not be one. Or are you like others trying to disinformation and trying to stop the truth to being told.
You'd have them knee deep in their own excrement and schooling them in a victim complex just to join your cause.
sameoldscene
says...
4:02pm Sun 30 Sep 12
rightway
says...
6:11pm Sun 30 Sep 12
These people where quick enough to take the jobs from British Seaman.
No documentaries where made about the thousands of British Seaman who where forced down the gangway for the smiling third world replacements to walk up it.
They work for a few years under these conditions then retire to a better standard of living that most in this country will ever achieve, no matter how long or hard they,ve worked.
If they don't like it let them strike the way the British Seaman did in 1966, see how long they'll have their jobs then.
mack chinnon
says...
6:18pm Sun 30 Sep 12
Northamboy wrote:As my old bosun used to say "theres no barbed wire on the gangway"
If you ask the rank and file crew if they are happy working for little money they reply that they are. They are far better off working for the cruise industry than they would be at home.
Watch the crew when they go into Southampton city centre, it's straight into Argos! I am not saying the low pay is right because it's obviously not but at least they have a better lifestyle than they do at home. They are not held captive, they are free to go home if they wish but they choose to stay.
southy
says...
11:33pm Mon 1 Oct 12
J.P.M says...
2:24pm Sat 29 Sep 12
How can we supply a dirty, inadequate service to undeserving pensioners, when someone is watching!!