The Old Farmhouse in Totton escapes closure after noise complaints

Daily Echo: The Old Farmhouse pub at Totton. The Old Farmhouse pub at Totton.

A HAMPSHIRE pub has narrowly escaped closure following a three-year noise nightmare suffered by people living nearby.

Civic chiefs were presented with a police report that listed a spate of rowdy incidents at The Old Farmhouse in Ringwood Road, Totton, and called for the pub to be shut down for two months.

But police officers attending the meeting said major improvements had taken place since the previous Designated Premises Supervisor (DPS) was sacked in December.

They also confirmed that the pub’s owners, Greene King, had agreed to abide by a series of conditions aimed to prevent further trouble.

The district’s council’s licensing sub-committee ruled that the popular watering hole should remain open.

But one of the members, Cllr Les Puttock, complained that Greene King had taken too long to address the issues raised by people living in surrounding streets.

He told Greene King’s representatives at the meeting: “What a shame you people took so long to discover you had a poorly-managed facility and do something about it.

“A lot of time was wasted and a lot of people were upset. You need to have more control.”

The police report, written two months ago, said: “Police records going back to 2010 show there have been regular complaints of noise nuisance and disorder linked to The Old Farmhouse.

“There have been consistent complaints of loud music, fights in the car park and customers shouting as they leave the premises.”

The report said a two-month closure would encourage the current clientele to fragment and move away.

But police officers at the hearing said action taken by the new DPS, Diane Roughley, had resulted in major improvements over the past three months. People living near the pub were “far happier” and no longer suffered sleepless nights, the sub-committee was told.

A report presented by Greene King was highly critical of Ryan Hamilton, the pub’s previous general manager and DPS.

The report said: “It is accepted that the general manager did not take his obligations seriously. Greene King feel he let down the company, despite having received assistance from the police and his line managers.

“The change in management has been observed to have had a marked improvement in the operation of the premises.”

The three-man sub-committee agreed that the conditions Greene King had agreed with the police would enable the pub to comply with licensing objectives.

Deputy chairman Cllr Goff Beck said: “Local residents had been subjected to unacceptable noise disturbance since 2010. However, the sub-committee is aware that since the application for a review was submitted there has been a significant improvement.”

Comments (8)

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11:34am Thu 20 Mar 14

legod7 says...

DE buy yourselves a dictionary. It is noisy NOT noisey
DE buy yourselves a dictionary. It is noisy NOT noisey legod7
  • Score: -2

2:42pm Thu 20 Mar 14

prinna74 says...

Why do people move near to pubs then complain about the noise???? The Farmhouse has been there for years!!!
Why do people move near to pubs then complain about the noise???? The Farmhouse has been there for years!!! prinna74
  • Score: -7

3:19pm Thu 20 Mar 14

Rockstone says...

Greene King would stab any of their managers or tenants in the back just to cover their own greedy, unethical and thieving business practices. I'm sure they knew there was a problem, but as long as the money was rolling in, they would be highly likely to do nothing about the noise until it reached a crisis point with local residents and the police - and then blame the manager.
Greene King would stab any of their managers or tenants in the back just to cover their own greedy, unethical and thieving business practices. I'm sure they knew there was a problem, but as long as the money was rolling in, they would be highly likely to do nothing about the noise until it reached a crisis point with local residents and the police - and then blame the manager. Rockstone
  • Score: 19

3:25pm Thu 20 Mar 14

prinna74 says...

Rockstone wrote:
Greene King would stab any of their managers or tenants in the back just to cover their own greedy, unethical and thieving business practices. I'm sure they knew there was a problem, but as long as the money was rolling in, they would be highly likely to do nothing about the noise until it reached a crisis point with local residents and the police - and then blame the manager.
Totally agree - all about the money!!!
[quote][p][bold]Rockstone[/bold] wrote: Greene King would stab any of their managers or tenants in the back just to cover their own greedy, unethical and thieving business practices. I'm sure they knew there was a problem, but as long as the money was rolling in, they would be highly likely to do nothing about the noise until it reached a crisis point with local residents and the police - and then blame the manager.[/p][/quote]Totally agree - all about the money!!! prinna74
  • Score: 12

5:01pm Thu 20 Mar 14

Vix1 says...

Last time we went there, the food was really poor and the ice cream had no flavour. The staff were miserable and the whole place looked dirty, sticky tables etc. The decor used to be tasteful, but there was some kind of "local art" displayed everywhere for sale and it was basically a dive. We vowed never to return to a hungry horse again. Harvester is much better!
Last time we went there, the food was really poor and the ice cream had no flavour. The staff were miserable and the whole place looked dirty, sticky tables etc. The decor used to be tasteful, but there was some kind of "local art" displayed everywhere for sale and it was basically a dive. We vowed never to return to a hungry horse again. Harvester is much better! Vix1
  • Score: 5

5:54pm Thu 20 Mar 14

ryan_gazzan@hotmail.com says...

We prefer independent pubs - any pub offering a massive menu choice is NOT serving freshly prepared food. It will be a case of placing in microwave before serving.
We prefer independent pubs - any pub offering a massive menu choice is NOT serving freshly prepared food. It will be a case of placing in microwave before serving. ryan_gazzan@hotmail.com
  • Score: 13

6:16pm Thu 20 Mar 14

KSO16R says...

prinna74 wrote:
Why do people move near to pubs then complain about the noise???? The Farmhouse has been there for years!!!
The pub may have been there a long time but managers, good and bad come and homecoming local people have little influence over the impact it has no their lives.
[quote][p][bold]prinna74[/bold] wrote: Why do people move near to pubs then complain about the noise???? The Farmhouse has been there for years!!![/p][/quote]The pub may have been there a long time but managers, good and bad come and homecoming local people have little influence over the impact it has no their lives. KSO16R
  • Score: 5

12:24am Fri 21 Mar 14

southamptonadi says...

Rockstone wrote:
Greene King would stab any of their managers or tenants in the back just to cover their own greedy, unethical and thieving business practices. I'm sure they knew there was a problem, but as long as the money was rolling in, they would be highly likely to do nothing about the noise until it reached a crisis point with local residents and the police - and then blame the manager.
Exactly, and that pub used to be heaving, full of drinkers and eaters so must of made a lot of money.

The story says reports are quite old and I would love to know the last time the pub had live music, so how relevant is the whole.

I remember growing up in Romsey and the pub we used,this woman moved in next door and within months was constantly complaining, landlady was just like its a pub you knew that before moving in what do you expect. But her son was always in there. Blooming nimbys
[quote][p][bold]Rockstone[/bold] wrote: Greene King would stab any of their managers or tenants in the back just to cover their own greedy, unethical and thieving business practices. I'm sure they knew there was a problem, but as long as the money was rolling in, they would be highly likely to do nothing about the noise until it reached a crisis point with local residents and the police - and then blame the manager.[/p][/quote]Exactly, and that pub used to be heaving, full of drinkers and eaters so must of made a lot of money. The story says reports are quite old and I would love to know the last time the pub had live music, so how relevant is the whole. I remember growing up in Romsey and the pub we used,this woman moved in next door and within months was constantly complaining, landlady was just like its a pub you knew that before moving in what do you expect. But her son was always in there. Blooming nimbys southamptonadi
  • Score: 2

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