Passengers launch compensation bid after norovirus outbreak on ship (From Daily Echo)
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Passengers launch compensation bid after norovirus outbreak on Oriana
7:20am Saturday 22nd December 2012 in Health
By Chris Yandell, Chief Reporter, New Forest
Stephen and Angela Baker
PASSENGERS struck down by a norovirus outbreak aboard the Southampton-based cruise ship Oriana have launched a battle for compensation.
Law firm Irwin Mitchell LLP is already acting on behalf of ten holidaymakers and says new enquiries are coming in all the time.
Clients include Stephen and Angela Baker, of Totton, who were both hit by the winter vomiting bug.
The couple, who paid a total of £1,000 for the voyage, spent half the ten-day cruise in their cabin and say the outbreak ruined their |holiday.
Mr Baker, 65, was taken ill on the fourth day of the trip – dubbed “the holiday from hell” by some of his fellow passengers.
“Halfway through the night I woke up with terrible stomach pains and vomiting, which was followed by diarrhoea. I’d never experienced anything like it,” he said.
Mrs Baker, 60-year-old retired nurse, contracted the virus twice and was even more badly affected than her husband.
She said: “After we were taken ill one or both of us was always confined to our cabin. It was a pretty miserable experience – we both felt so poorly.
“The second time I was ill I was in so much pain.”
The couple say they would never have boarded the vessel if they had been told that passengers on the Oriana’s previous cruise had also been struck down by norovirus.
Mrs Baker added: “It wasn’t in port long enough to be deep cleaned properly.
“One of our fellow passengers found a pair of slippers under their bed from the previous voyage and someone else discovered a set of photographs that had also been left behind.”
As reported in the Daily Echo about 300 passengers were affected by norovirus. Many were confined to the cabins, unable to see some of the Baltic cities on the Christmas market cruise.
Some holidaymakers compared the experience to being in prison when they returned to Southampton last Friday.
P&O Cruises has issued an apology to holidaymakers and has pledged to refund all medical expenses they incurred on board.
Managing director Carol Marlow said the company had rigorous cleaning protocols in place. She admitted that a “few” cases of norovirus were reported on Oriana’s previous cruise but claimed the liner was “fresh and clean” when it left Southampton.
Last night a P&O spokesman said anyone with concerns should write to Ms Marlow at the company’s Southampton headquarters.
Comments(31)
hulla baloo
says...
7:51am Sat 22 Dec 12
Why is it only cruise companies are seen as fair game for compensation?
I hope P and O fight this and win.
saint61
says...
8:30am Sat 22 Dec 12
Cyber__Fug
says...
8:39am Sat 22 Dec 12
Rownhams
says...
8:48am Sat 22 Dec 12
People need to realise that these things happen and on a cruise ship with a concentration of people living and eating together these illnesses spread a lot easier. I bet similar outbreaks happen with people in hotels, but because it is normally for a shorter period of time people have 'dispersed' before the symptoms materialise and they probably don't realise where they got it from.
I have cruised many times and the cruise lines are very concious of hygiene precautions such as, you have to sign a form at check in declare that you are not suffering from illnesses such as this sickness, before entering every food serving area you have to use hand disinfectant, toilets have many signs reminding people to wash their hands etc.. so I think that they are taking their responsibilities serious, but are all of the passengers doing the same?
It's a pity that some passengers have had a disappointing time due to illness but I doubt it was down to negligence from P&O.
Big Mac
says...
9:03am Sat 22 Dec 12
Rocket 1
says...
9:28am Sat 22 Dec 12
southy
says...
9:36am Sat 22 Dec 12
Cruise line would clean up there act, they been far to relax now 20 odd years.
southy
says...
9:37am Sat 22 Dec 12
Sotonianman wrote:It might of been a crew member or it could of even been created on the ship.
Would they really have cancelled their holiday after spending £1000??
Maybe they should sue the passenger or passengers who brought the bug onboard.
I guess they want their money back and a free cruise as compensation......
News Fanatic
says...
9:47am Sat 22 Dec 12
I hope those bellyaching for compensation get nothing.
I currently have a bad cold caught, most likely, in a supermarket. Will I be suing Asda? No.
The Wickham Man
says...
9:53am Sat 22 Dec 12
hulla baloo wrote:Agreed.
These people make me sick ( no pun intended). You can pick this bug up from airplanes, football grounds, shopping centres and any where else there is a large concentration of people.
Why is it only cruise companies are seen as fair game for compensation?
I hope P and O fight this and win.
southy
says...
10:10am Sat 22 Dec 12
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
wishilivedabroad
says...
10:52am Sat 22 Dec 12
EarlyRiser
says...
11:13am Sat 22 Dec 12
make me sick, scourge of the country greedy parasites these law firms.
of course Carnival wont fight it as it is easier to give them a few quid and a free cruise. I really wish someone would stand up to the whingers and scroungers
Bagamn
says...
11:18am Sat 22 Dec 12
Torchie1
says...
11:33am Sat 22 Dec 12
Bagamn wrote:Don't try to cloud the argument by introducing common sense or logical statements.
How is it that warships andf their crews don't get the bug as suggested. There is nowhere more cramped than on a warship with so many bodies sleeping in confined spaces. As an ex-matelot, I would say it is down to the personal hygiene of the passengers. They think that going on a cruise for a holiday is oneupmanship on their friends. They take their usual lifestyle with them and wonder why they get the bugs. I you are not in the habit of washing your hands at least five times a day, don't expect immunity from the bugs!!
Lone Ranger.
says...
12:58pm Sat 22 Dec 12
EarlyRiser wrote:I am sure that i saw the Solicitor on TV last night stating that the claims can be about £10,000 each or per couple.
Law firm Irwin Mitchell LLP is already acting on behalf of ten holidaymakers and says new enquiries are coming in all the time
make me sick, scourge of the country greedy parasites these law firms.
of course Carnival wont fight it as it is easier to give them a few quid and a free cruise. I really wish someone would stand up to the whingers and scroungers
.
See why so many of them "caught it"!!.
.
If P&O were to lose these claims i would suggest that P&O % Cunard blacklist the claimants.
.
cantthinkofone
says...
1:44pm Sat 22 Dec 12
Bunch of chancers seeing an opportunity for some free money. I hope the courts kick them out and make them pay full costs.
cantthinkofone
says...
1:46pm Sat 22 Dec 12
News Fanatic wrote:Quite.
Norovirus is a risk on cruise ships and in hospitals. Anyone going on a cruise should be aware of it. When I last took a cruise I was questioned about my health before I was given the boarding pass. I was ok but if I was doubtful I was offered the chance to consult the ship's doctor free of charge. I also had to sign a form to say that I was in good health.
I hope those bellyaching for compensation get nothing.
I currently have a bad cold caught, most likely, in a supermarket. Will I be suing Asda? No.
freefinker
says...
4:49pm Sat 22 Dec 12
southy wrote:.. oh, tell us all something new for a change.
Doing a quick check on what the Norovirus is, (on line how reliable the info is I don't know as I have not check the full header of the page (And I have staied cleared of wiki)but i try and remember to check it up next time i am in a library) its a viral gastroenteritis and as been around for a very long time. its been called other names in the pass, created by food posioning/contaminat
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
You think we are all totally thick, whereas, in reality ....
Higginz
says...
6:07pm Sat 22 Dec 12
Shoong
says...
8:52pm Sat 22 Dec 12
southy wrote:You should go to the library more often, it's turning you into a freaking genius.
Doing a quick check on what the Norovirus is, (on line how reliable the info is I don't know as I have not check the full header of the page (And I have staied cleared of wiki)but i try and remember to check it up next time i am in a library) its a viral gastroenteritis and as been around for a very long time. its been called other names in the pass, created by food posioning/contaminat
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
'It might of been a crew member or it could of even been created on the ship.'
Wow, P&O are conducting biological warfare on it's own customers, there's a great business strategy.
forest hump
says...
11:07pm Sat 22 Dec 12
craige
says...
8:47am Sun 23 Dec 12
good-gosh
says...
10:30am Sun 23 Dec 12
forest hump wrote:Dont they take their butlers and maids with them nowadays?
P&O do a fantastic job trying to keep their fleet of vessels bug free. It is the dirty, thoughtless slobs who have no personal hygiene ethics that cause this. I suspect the people claiming never wash their hands after wiping their @rses!
southy
says...
10:46am Sun 23 Dec 12
freefinker wrote:No not all maybe just you
southy wrote:.. oh, tell us all something new for a change.
Doing a quick check on what the Norovirus is, (on line how reliable the info is I don't know as I have not check the full header of the page (And I have staied cleared of wiki)but i try and remember to check it up next time i am in a library) its a viral gastroenteritis and as been around for a very long time. its been called other names in the pass, created by food posioning/contaminat
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
You think we are all totally thick, whereas, in reality ....
southy
says...
10:51am Sun 23 Dec 12
Shoong wrote:Still no debating from you Shoong.
southy wrote:You should go to the library more often, it's turning you into a freaking genius.
Doing a quick check on what the Norovirus is, (on line how reliable the info is I don't know as I have not check the full header of the page (And I have staied cleared of wiki)but i try and remember to check it up next time i am in a library) its a viral gastroenteritis and as been around for a very long time. its been called other names in the pass, created by food posioning/contaminat
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
'It might of been a crew member or it could of even been created on the ship.'
Wow, P&O are conducting biological warfare on it's own customers, there's a great business strategy.
Is that what you think that P&O are conducting biological warfare on it's own customers, You might think that but I don't, I think its a case of P&O cutting to many corners for the sake of making a larger profit.
freefinker
says...
11:34am Sun 23 Dec 12
southy wrote:Oh, I see. So you posted your little bit of cut and paste just for me? Well thank you southy. So kind of you.
freefinker wrote:No not all maybe just you
southy wrote:.. oh, tell us all something new for a change.
Doing a quick check on what the Norovirus is, (on line how reliable the info is I don't know as I have not check the full header of the page (And I have staied cleared of wiki)but i try and remember to check it up next time i am in a library) its a viral gastroenteritis and as been around for a very long time. its been called other names in the pass, created by food posioning/contaminat
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
You think we are all totally thick, whereas, in reality ....
Perhaps next time you should warn others on this site that that your pathetic little plagiarised info posts are intended just for thicko freefinker; thus allowing others to skip them.
You really have absolutely no idea of the intelligence and knowledge of others, as compared to yourself; do you? Such ignorance must be bliss, so I’m told.
Looney Cleo
says...
12:10pm Sun 23 Dec 12
Passengers not the Cruise Captain or the crew are to blame. If the passengers would use all the hygene ways the crew offer and wash their hands there would not be these problems. The virus was bought on to the ship in the first place and if the Cruise company sued the first person to report it, then that would be a different ball game, because you can bet one of the persons suing had the virus before they boarded the ship. So all you people suing the Cruise Companies are only going to make Cruises more expensive.
acid drop
says...
1:14pm Sun 23 Dec 12
Shoong
says...
1:45pm Sun 23 Dec 12
southy wrote:You can't debate with nut jobs.
Shoong wrote:Still no debating from you Shoong.
southy wrote:You should go to the library more often, it's turning you into a freaking genius.
Doing a quick check on what the Norovirus is, (on line how reliable the info is I don't know as I have not check the full header of the page (And I have staied cleared of wiki)but i try and remember to check it up next time i am in a library) its a viral gastroenteritis and as been around for a very long time. its been called other names in the pass, created by food posioning/contaminat
ion, and is passed on by stool or vomit.
Symptoms usually begin 12 to 48 hours after ingestion of the virus.
'It might of been a crew member or it could of even been created on the ship.'
Wow, P&O are conducting biological warfare on it's own customers, there's a great business strategy.
Is that what you think that P&O are conducting biological warfare on it's own customers, You might think that but I don't, I think its a case of P&O cutting to many corners for the sake of making a larger profit.
'It might of been a crew member or it could of even been created on the ship.'
Your words.
The norovirus was not created by P&O cruises. Nature did it.
If you had any semblance of grey matter you might be dangerous.
Sotonianman says...
7:42am Sat 22 Dec 12
Maybe they should sue the passenger or passengers who brought the bug onboard.
I guess they want their money back and a free cruise as compensation......