Holidays cancelled after cruise ship suffers mechanical failure (From Daily Echo)
When news happens, text SDE and your photos or videos to 80360. Or contact us by email and phone.
Southampton based Queen Victoria needs urgent work leaving holidaymakers' plans ruined
11:18pm Monday 10th September 2012 in Shipping
By Tara Russell, News Reporter
HUNDREDS of people have had their holiday plans ruined after a Southampton based cruise ship has suffered a mechanical failure.
Cunard 's Queen Victoria has suffered a problem with one of its propulsion units with hundreds of passengers on board and it cannot travel at its top speed.
But it means Cunard has been forced to cancel a 16 night Mediterranean cruise due to depart on October 3 because the ship needs to undergo emergency work to fix the problem in Germany.
It is unknown how many holidaymakers had booked onto the Adriatic Discovery trip which was set to sail from Southampton and call at Cadiz, Katakolon, Corfu, Split, Venice, Dubrovnik and Malaga.
Tonight the cruise ship operator said all passengers have been contacted and have been offered a full refund or an alternative Cunard sailing .
A spokesman, said: “Cunard needs to carry out some essential maintenance work on Queen Victoria and has therefore taken the regrettable but unavoidable decision to cancel a 16 night Mediterranean voyage due to depart from Southampton on October 3.
“The work relates to one of Queen Victoria's propulsion units. Although there are no safety issues relating to this maintenance, it does preclude the ship achieving the speeds required to deliver the voyage itinerary and therefore it is necessary to take the ship out of service for a short period.”
Queen Victoria, which launched in 2007 and has 981 crew and a guest capacity of 1,990 is currently in the Atlantic Ocean off Portugal returning from a Mediterranean cruise where it suffered the problems with one of its propulsion units.
Cunard said there is no danger to the passengers currently on board.
The dry dock work to the ship will take place in Bremerhaven in Germany and the ship will return to service on Wednesday, October 17 with a two night voyage sailing from the city, a spokesman said.
Queen Victoria will then set out on her 23 night Caribbean voyage as brochured on October 19.
Peter Shanks, MD and President of Cunard, said: “We are very sorry to disrupt our passengers' travel plans.
“We are doing all we can to minimise the impact on our passengers and to help everyone affected find suitable alternative holidays.”
Comments(6)
Inform Al
says...
8:20am Tue 11 Sep 12
phil maccavity
says...
8:49am Tue 11 Sep 12
Inform Al wrote:Al,
I don't recall these problems with nearly new British built ships. Time Cunard and the other big operators woke up.
If you look at the history of the QE2 (built in Greenock) she was delayed into service by about 6 months due to problems with her hi pressure turbines and then a few years later suffered a major fault with the propulsion system.
Unfortunately these things do happen.
Ginger_cyclist
says...
11:53am Tue 11 Sep 12
phil maccavity
says...
1:16pm Tue 11 Sep 12
Gossie. wrote:Gossie,
Not really a true Cunarder, not in the same league as the QE2 or the QM2, feel sorry for all those unlucky people though
QM2 was built in France!!
Agree it is disappointing for those booked on the cruise
Chris storey
says...
12:12am Sat 15 Sep 12
Ginger_cyclist wrote:It's nice that you admit there's more than one pathetic fool in Hampshire, and even better that you are so worried about the competition.
Bet someone from Liverpool came and sabotaged her... if I didn't say it then someone else would.
How is the Benny Hill tourist industry going? do you get millions of visitors a year, apart from those who go there just to get the hell out of your one eyed hick town?
Gossie. says...
12:17am Tue 11 Sep 12