Greyhound axes coach service from Southampton to London

Daily Echo: A Greyhound coach in London A Greyhound coach in London

Greyhound is to axe its coach services from Hampshire to London next month.

The firm has revealed it is cutting all routes between the county and the capital on November 17 because not enough people are travelling on them.

Greyhound UK was launched with great fanfare three years ago, promising a brand new fleet of coaches with greater legroom and comfort than rivals, free wi-fi and newspapers on board, as well as cheap tickets.

Initially, the service ran only between London and Southampton or Portsmouth, but routes were extended to take in Fareham, the New Forest, Bournemouth and the Isle of Wight.

But parent company FirstGroup said it would now be pulling the plug on four daily return services.

Marc Reddy, Regional Commercial & Business Growth Director for First Bus in the South West and Wales said: "We'll be ending our Greyhound UK services between London and the Solent on November 17.

“Unfortunately, these services are not seeing sufficient passenger numbers and therefore we've reached the difficult decision to withdraw the buses from the routes.

“I'd like to thank our Solent customers for travelling with Greyhound UK and can assure them that they will continue to enjoy the same quality service right up until we stop operating.

“Greyhound UK will continue to operate its successful and popular services between Cardiff and Swansea and will look at any other new opportunities as they arise.”

Comments (8)

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6:25pm Thu 18 Oct 12

mickey01 says...

i guessed this would happen when i took the journey with 4 other people
i guessed this would happen when i took the journey with 4 other people mickey01
  • Score: 0

11:31pm Thu 18 Oct 12

bazzeroz says...

QUOTE: "But parent company FirstGroup said it would now be pulling the plug on four daily return services"
Mmmm, expect bus fares to rise (AGAIN) to help pay for the loss!!
QUOTE: "But parent company FirstGroup said it would now be pulling the plug on four daily return services" Mmmm, expect bus fares to rise (AGAIN) to help pay for the loss!! bazzeroz
  • Score: 0

8:39am Fri 19 Oct 12

mellowdude says...

I used them a few times a few years back, and had some horrible experiences with their customer service:

On one occasion I pre booked my ticket, as did several others who were getting on the same stop as me (the one by southampton uni on burgess road), yet when the bus turned up it only had one space left. The rest had been sold to people turning up on the day at earlier stops! We then had to wait almost 2 hours for a bus to detour to us from Portsmouth, which only just had enough spaces for us. We were promised free tickets but never got anything, and numerous complaints went unheard.

Very poor service, I'm not sorry to see them go.
I used them a few times a few years back, and had some horrible experiences with their customer service: On one occasion I pre booked my ticket, as did several others who were getting on the same stop as me (the one by southampton uni on burgess road), yet when the bus turned up it only had one space left. The rest had been sold to people turning up on the day at earlier stops! We then had to wait almost 2 hours for a bus to detour to us from Portsmouth, which only just had enough spaces for us. We were promised free tickets but never got anything, and numerous complaints went unheard. Very poor service, I'm not sorry to see them go. mellowdude
  • Score: 0

9:17am Fri 19 Oct 12

Zeo says...

First are an over priced company, I will be glad to see the back of them.
First are an over priced company, I will be glad to see the back of them. Zeo
  • Score: 0

10:35am Fri 19 Oct 12

legod7 says...

National Express Southampton-London might have slightly higher fares but is much more reliable
National Express Southampton-London might have slightly higher fares but is much more reliable legod7
  • Score: 0

1:32pm Fri 19 Oct 12

kingnotail says...

First Group = abysmal.
First Group = abysmal. kingnotail
  • Score: 0

1:32pm Fri 19 Oct 12

dogbruce says...

National Express i caught the early morning coach to gatwick and both times i paid cash and was not given a ticket ,Wonder who had the fare
National Express i caught the early morning coach to gatwick and both times i paid cash and was not given a ticket ,Wonder who had the fare dogbruce
  • Score: 0

6:22pm Fri 19 Oct 12

Ginger_cyclist says...

National express was a LOT cheaper for a day out in London with a small group when I went with the Wheatsheaf Trust, so I'm not surprised they axed those routes due to lack of people using them.
National express was a LOT cheaper for a day out in London with a small group when I went with the Wheatsheaf Trust, so I'm not surprised they axed those routes due to lack of people using them. Ginger_cyclist
  • Score: 0

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