THE fear and dread of hospitalisation is widespread and needs to be openly addressed. The bullying factor, particularly towards our elderly population, is a terrifying concept that must be eradicated. Callous treatment can be far more stressful than any operation.

The covering up of blunders in all hospitals to protect staff from becoming distressed invalidates the dire needs of the patient. It is important to respect and to treat the human being beyond the disability.

Alzheimer’s’ victims are constantly at the mercy of bullies in hospitals, nursing and care homes. Dementia patients must also be protected from abuse, neglect and physical violence. Whistle-blowers must also be protected, not betrayed or unfairly dismissed for having the strength and courage to speak out regarding that which is totally unacceptable. Buzzers must be answered with patience, gentle care and understanding, not ignored.

Remember that every patient is isolated from his or her loved ones and family members and their need for comfort and reassurance is vital in their lonely and isolated situation.

Staff at executive and management level need to have experience of treading the wards to equate themselves with precious human life beyond computers, targets and new technology. Openness and honesty are crucial factors in a helpless situation of loneliness, and fear for abuse has no place in a caring society, whether it is mental, physical or emotional.

It was reported in the national press that 3,000 patients die of thirst in hospitals every month and mistakes by NHS staff are killing 12,500 every year. The suffering of loved ones and families is unimaginable!

By the year 2050, half the population will be elderly so it is absolutely crucial to recreate a new dawn now that will engender respect, kindness and tender loving care from the cradle to the grave so that your eventide is not viewed with fear and dread. We all have a right to a happy and healthy life.

Mary Ratcliffe, Old Town, Swindon