I NOTE that Wigan Council came up with the old chestnut of ‘computer error’ regarding Samuel Hughes’ council tax.

It is the fault of those doing the imputting who make the error – not the computer.

I can sympathise with Mr Hughes.

After my wife passed away in January 2012 I received five letters giving me different amounts to pay for my rent.

It was finally decided that I should pay full rent, but it was August 2012 before they sorted my payments out.

This left me with a considerable amount of arrears, which it appears I am still paying until April 2015.

Do these people not realise what distress they cause?

Arthur Westwood Atherton