I would like to express my thanks, publicly, for the excellent treatment given by the NHS A&E unit in Southampton.

I suffered a fall, rang the 111 number, who assessed the symptoms and called an ambulance.

The crew of the ambulance, Mark and Simon, were very kind and reassuring. The reception, doctors and nurses, plus the X-ray department, were also very kind and efficient, even though they were very busy, and it was the early hours of the morning.

Thank you all for your patience, kindness and clinical skills, to get me back on the road again.

PAUL H BOYES, Lyndhurst.