WE hear so many negative comments on doctors’ surgeries and the problems in getting an appointment.

I have nothing but praise for Thornhill Surgery in Pepys Avenue.

The receptionists are always very pleasant and helpful, whether it’s on the telephone or face to face.

I can nearly always get an appointment on the day that I need one.

Dr Walters, Dr Benning and Dr Lee are always very understanding and helpful.

I wish all surgeries could be managed and run as well as this one.

Credit to all who work there.

A very happy patient!

ANGIE PALFREY, Southampton.