I AM so sorry for the man who couldn’t get an appointment for his wife without all this tremendous difficulty (December 5, Echo letters).

I go to Burgess Road surgery and have never had this kind of trouble.

There is always a doctor able to see me almost at once; very often it is my own GP and indeed they make a point of directing me to him whenever possible.

I cannot imagine waiting three weeks for an appointment or joining a long queue.

I simply phone the surgery. If necessary a home visit is arranged. The situation for this couple sounds horrific.

Brenda Knopf, Highfield.