A HAMPSHIRE takeaway restaurant is “under investigation” by a public health watchdog after being slammed during a recent inspection.

A report from environmental health chiefs, who inspected Marmaris Grill in Chandler’s Ford, gave it a food hygiene rating of 1 out of 5

It found that systems to ensure that food is safe to eat and that staff know about food safety needed major improvements.

Inspectors discovered the hygienic handling of food including preparation, cooking, re-heating, cooling, and storage needed improvement.

Similarly, the cleanliness of the Bournemouth Road premises required improvements.

Inspectors from the environmental health partnership of Eastleigh Borough Council undertook the visit on September 25.

The eatery has a three out of five-star rating on review site TripAdvisor and reports to serve Italian, British, Turkish food.

With a string of bad reviews to its name, one recent customer commented: “Was recommended by a neighbour. Ordered a delivery and took over 1.5 hours to arrive. Food was cold and really disappointed.”

Another said: “Just ordered a burger and chips and they managed to take an hour and a half to deliver this when it said 40 mins, thought I’d give them a go but after this will only ever be recommending adore, were kind enough to give me an extra chips for the wait but they got all the condiments in the burger wrong as well and chips.”

An Eastleigh Borough Council spokesman said: “The council is working with the business to rectify the issues that have been previously identified. The business has already made significant improvements and we are very pleased with their progress.”

Manager, Aydin Yalcin claims he took over the business on October 27 and that the poor rating was due to the previous management. According to Mr Yalcin, the restaurant has been refurbished and a new kitchen installed.

He declined to comment on why the restaurant had received a poor hygiene rating.