HUNDREDS of Virgin Media and Sky customers across Hampshire are affected by a major broadband and mobile outage which has lasted for several hours. 

A number of customers have taken to Twitter to report issues with services which started at around midnight on Wednesday. 

The issue is continuing today with some Sky customers unable to use the internet or make calls. 

Service checker websites say Southampton and Bournemouth are among the most reported locations for issues within the past 24 hours.

A Virgin Media spokesperson said: “We are aware of an issue affecting services for customers in Southampton and some surrounding areas. We are working to fix the issue as quickly as possible and apologise for any inconvenience.”

Meanwhile Sky has reported that customers across the South East of England and the Isle of Wight may not be able to get online or make or receive calls. 

In a later tweet, Sky said: "We understand from our onsite engineers that the problem has been caused by a fibre-cable break. Repair work is underway and we'll provide an update on progress soon. We're sorry for any inconvenience caused."

A Sky spokesperson said: “We are aware of an issue with some of our broadband and talk services around Southampton, Portsmouth and the Isle of Wight. We’re sorry for the inconvenience this may be causing and there are engineers on site working hard to fix this."

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