DISABLED residents on a Southampton street have revealed their anger after their parking permits were revoked.

The decision was made less than a week before the introduction of a parking scheme for having access to garages which residents say they are unable to use.

Residents on Coleman Street in the Golden Grove area said they feel that their concerns have been ignored and they believe a lack of communication between Southampton City Council Roads and parking department and the local housing office is the source of the issue.

Jackie Starrett, 55, suffers from autoimmune disease Lupus and fibromyalgia, a condition that causes pain and fatigue.

She received a letter from the council in July 2019 detailing proposals for the parking permit scheme that will allow permit holders to park in a nearby car park.

She said since then she has received no further correspondence until Monday, September 28, when she was informed her £100 permit would be revoked and refunded.

She told the Daily Echo: “We were meant to have a meeting to discuss any problems. We have never had a letter since then,” she said.

Jackie said when she raised her concerns with the local housing office, they were dismissed.

She believes that the garage available to her is too small for her to exit her car, and pay and display bays are two streets away which she considers too far for a disabled driver to be expected to walk.

She said: “Right now I am so depressed. I want to cry all the time because I can’t live like that. Their duty of care has been disgusting.”

A spokesperson for Southampton City Council said: “The Council apologises for the permits issued in error.

“There is limited off-street parking available in the Golden Grove area and the Council undertook a detailed consultation process on the Permit Parking Scheme proposal.

“As part of this process, residents were advised by letter as to whether they would be entitled to a parking permit.”