I read with interest the letter from Sue Wallace about her experience with the £35 vouchers from Southampton Football Club.

Whilst it seemed a good gesture it clearly was a failure for many of us.

I was originally advised that the codes in the original email were wrong.

When I got the new email on Thursday October 1 after 1pm it stated that the vouchers were only available until midnight Friday October 2.

I spoke to someone at the club who then gave a 48 hour extension to the vouchers which I thought was good until I went online.

I found that there was only old stock of mugs pens etc available and any clothing was not available or if it was available it was only small sizes.

My 12-year-old grandson who I was going to get things for saw nothing to even get him enthused.

I think this was no way to treat supporters and I emailed my thoughts to the club.

It was a shameful attempt to please the supporters as far as I am concerned.

I suspect that many people like me did not bother to eventually take up this offer.

Dennis Snelgar

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