RESIDENTS have been warned of scam callers claiming to be from the council.

New Forest District Council put a warning out on its social media yesterday.

This comes after the council received reports of the "bogus callers" making false claims about nearby banks.

Residents are now being advised to be "extra cautious" about people who say they are from the council.

A council spokesperson said: "A genuine member of staff will never mind being asked to call back or to prove their identity.

"If you have any concerns about the authenticity of someone claiming to be from NFDC, call our customer services team on 02380 285000."

In its post on social media, the council shared the following tips:

  • Be sceptical, not everyone has your best interests at heart.
  • Unless you are expecting a visitor, do not open the door to cold callers.
  • Do not accept help from people who want money up front, for example for shopping.
  • Never give your debit/credit card or PIN number to anyone.
  • Take your time, don’t be rushed on the phone, and if in any doubt, hang up and check with a friend or relative.
  • Do not click on links in text (SMS) or emails unless you know who they are from.