AN ANNUAL survey has revealed Hampshire's best and worst GP practices, according to the patients that reply on their services.

Results from the CCG's GP Patient Survey has revealed what residents really think about all aspects of their local doctor's surgery.

Residents were asked for their opinion on a variety of elements about their practice, from booking appointments, waiting times, out-of-hours services and the quality of care given.

Across Hampshire, a total of 41,598 surveys were handed out to patients and 18,269 surveys were completed and returned.

Dr Nicola Decker, Clinical Lead at Hampshire, Southampton and Isle of Wight CCG, told the Daily Echo: “It is encouraging that local patients rate their GP practices largely in-line with the national averages, but there is more to do.

Daily Echo:

"We will share best practice of those practices who score very highly so that we can learn from each other. Where practices are scoring below expectations, we are working with them to better understand and improve the patient experience. ​

"Together we want to reduce the inequalities that have been exposed by the pandemic and recognise this has been an exceptionally challenging year for everyone."

In Southampton, 22 surgeries achieved a satisfaction rating over 80 per cent, with eight surgeries achieving less than this.

Cheviot Road Surgery in Millbrook was revealed as Southampton most liked surgery with a patient satisfaction rating of 100 per cent - the only surgery in Southampton to get the rating.

Daily Echo:

Lordshill Health Centre in Lordshill and Stoneham Lane Surgery in Swaything came out in second after they both achieved a satisfactory rating of 95 per cent.

At the other end of the scale, Living Well Partnership was revealed as the city's most disliked surgery with a satisfaction rating of just 58 per cent.

This was topped by Solent GP Surgery at 66 per cent, The Peartree Practice at 68 per cent, St Mary's Surgery at 69 per cent, and The Shirley Health Partnership at 70 per cent.

A full list of surgeries and their ratings in Southampton and Test Valley:


Cheviot Road Surgery - 100%

Lordshill Health Centre - 95%

Stoneham Lane Surgery - 95%

Walnut Tree Surgery - 94%

Alma Road Surgery - 91%

Raymond Road Surgery - 90%

Townhill Surgery - 89%

St Peter's Surgery - 89%

Hill Lane Surgery - 89%

Burgess Road Surgery - 88%

Brook Lane Surgery - 88%

Adelaide Medical Centre - 87%

Blackthorn Health Centre - 87%

Atherley House Surgery - 87%

The Old Fire Station Surgery - 86%

West End Road Surgery - 85%

Red and Green Practice - 84%

University Health Service - 83%

Bursledon Surgery - 83%

Brook House Surgery - 82%

Victor Street Surgery - 81%

Highfield Health - 81%

Woolston Lodge Surgery - 78%

Aldermoor Surgery - 71%

West End Surgery - 70%

The Shirley Health Partnership - 70%

St Mary's Surgery - 69%

The Peartree Practice - 68%

Solent GP Surgery - 66%

Living Well Partnership - 58%


Abbeywell Surgery - 79%