A POPULAR hotel in the heart of the New Forest has been named as a finalist in a national award that "recognises excellence."

Balmer Lawn Hotel and Spa near Brockenhurst will come up against other UK wedding destinations as they battle it out in the Guide for Brides Customer Service Awards 2022.

Ruth Mundy, Balmer Lawn’s wedding co-ordinator, said: "We’re absolutely thrilled to be named as finalists in the Guide for Brides Customer Service Awards 2022.

"We pride ourselves on our customer service here at the hotel, especially for weddings. We go above and beyond to ensure all wedding parties are treated to an experience of only the highest standards.

"Respect, quality and everlasting memories are what our happy couples can expect upon their visit to our luxury New Forest escape."

Finalists are hand-picked for their ability to provide customer service that goes above and beyond.

Ruth said: "It’s a great feeling to be recognised once again for our stellar customer service. It really is a testament to the hard work the team put in each and every day."

The overall winners of the Guides for Brides Customer Service Awards 2022 will be announced at an awards ceremony at Oxford Town Hall, on Wednesday, March 9.