WINCHESTER hospital has been hit by IT problems which are impacting its services including patient care.

The issue has also affected North Hampshire Hospital in Basingstoke.

The husband of one patient at the Royal Hampshire County Hospital said today: "My worry is patients at moment cannot receive adequate care because of IT systems going down and we are not being communicated a plan of when proper care may be resumed."

He said he had been told that a workman had damaged a fibre optic cable, although this has not been confirmed.

The Royal Hampshire County Hospital tweeted yesterday evening: "Our Emergency Department at Royal Hampshire County Hospital is currently very busy due to technical issues, which we are working on. Please remember to use the right service and contact NHS 111 online or by phone for help. As ever, please call 999 in a serious medical emergency."

It again tweeted this morning: "Our Emergency Departments continue to be very busy due to ongoing technical issues."

 

In a Facebook past last night, since deleted, the trust said: "We are currently experiencing high levels of demand at the RHCH A&E department in Winchester due to technical issues.

"We are working hard to resolve the issues as soon as possible and would like to remind patients to use alternative ways to access medical care unless it is a life-threatening situation."

The Chronicle is seeking clarification from the Hampshire Hospitals NHS Foundation Trust which runs the RHCH.

Members of staff have told the Chronicle that there has been serious problems with IT with staff reporting no access to networks.

The outpatients department is said to be closed although that has not been confirmed.

Daily Echo: Facebook message from the Royal Hampshire County Hospital in Winchester

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