PENSIONERS are still enduring a cold snap after going without hot water for more than a week.
Elderly and vulnerable people living at Erskine Court in Lordshill said they were left unable to have hot showers or eat hot meals since Sunday, July 24.
Following a previous report in the Daily Echo about the issue, Southampton City Council confirmed the problem had been fixed.
'I am fed up'
However, ground floor resident of six years Barry Porter said hot water has only been restored for the first and second floors.
The 70-year-old said: “I have had seven cold showers since we lost hot water.
“The 15 apartments on the ground floor are still without hot water and heating.
“I am getting a bit fed up of cold showers now and I am filling kettles up to wash.
READ MORE: ‘Enough is enough’ as angry pensioners left without hot water for FIVE days
“My wife Rosemary is disabled, so it would be dangerous for her to do this.
“She has been using wet wipes to clean herself as a cold shower will probably kill her.”
'The problems have come to a head'
According to Barry, this is not the first time the retirement complex in Sutherland Road has faced these issues.
He said: “There have been pipe problems before but now it has come to a head.
“It’s going to be a bigger repair than replacing one bit of pipe.
“I can’t even think about cooking hot meals such as a roast dinner because of all the washing up that comes with it, which I can’t do.”
The council has confirmed it is aware residents continue to be affected by a technical fault with the hot water system.
They hope to correct this as soon as possible and on-site staff at Erskine Court are providing support as needed.
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