STAFF at a Hedge End care home are "delighted" after being rated 'good' by health watchdogs.

Maypole Care Home has retained its good rating in all five categories following its latest CQC inspection.

The home on Lower Northam Road cares for 45 adults with a physical disability or health condition. 

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Emma Diaper, home manager at Maypole Bupa Care Home, said: "We are delighted to have retained ‘Good’ status.

"It is a testament to the hard work, dedication, and commitment of the team at Maypole."

The inspection was carried out by two inspectors; a specialist advisor and an expert by experience who spoke with residents, relatives, and members of staff about their experience of the care provided, as well as reviewing files and procedures.

One resident’s relative commented on the care of their mum saying: "They encourage mum to try different things, especially fruit.

"Mum lost lots of weight before she come into the home. They have worked hard to get her weight up."

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Inspectors noted that people were supported by a staff team trained to identify and act should they suspect abuse had taken place.

They added that there were through risk assessments of the environment and equipment.

People chose where they wanted to be - they could stay in their rooms, use communal lounges or participate in arranged activities.

There were also opportunities to access the community with the activities team.

One resident told inspectors: "They tell me what activities are happening. I like quizzes and bingo.

"I don't get an activity schedule. I would find that information useful."

Inspectors said that managers and staff are "clear about their roles", adding that they understand quality performance, risks and regulatory requirements.

The inspection also looked at the responsiveness of Maypole’s staff, commending their ability to meet different people’s needs and giving control and choice in day-to-day lives.

These activities were described as ‘person-centred’ and were adapted to different individual desires and preferences.

For instance, for bed-bound residents, one-to-one sessions were provided from the comfort of their bedrooms.