Hampshire bakery shuts after zero food hygiene rating

Phoenix Bakery and Cafe, located on High Street in Gosport, was inspected on July 15, 2026, and given the lowest possible rating, with major improvement found necessary in all areas assessed by food safety officers.

The inspection highlighted critical failures in hygienic food handling, the condition and cleanliness of facilities, and the management of food safety.

A spokesperson for Phoenix Cafe and Bakery confirmed that since the latest inspection, the cafe has ceased trading and closed down.

The report, which handed the now closed cafe the poor rating, stated that major improvement was needed in all areas.

The bakery previously recorded a score of one out of five following an inspection in January 27.

After the previous inspection, a spokesman for the bakery, run by Rosslyn Green, said: "I have been in business in Gosport for nine years.

"I have gained repeat customers over this time who come in every week, multiple times.

"If there was a problem with what I do, I wouldn’t have the repeat customers."

He explained that one of the issues noted during the previous inspection was ice build-up in the freezers, which he attributed to the challenges of operating equipment in a warm bakery environment.

He said: "However, I myself have gone and done some work to the freezers since this report and they’re operating better and defrosting themselves more often now.

"I have made sure the door seals are in good working order and done a full maintenance of the freezers, which beforehand were already below the required minus 18 anyway.

"I am a qualified refrigeration engineer with 13 years’ experience and I have checked and confirmed that they’re operating down to correct temps and are below minus 18, which is what’s required to prevent any issues."

Mr Green also criticised inspectors for marking the business down due to flour on the floor during production.