PENHALIGON Retirement House in Thornbury Avenue, Southampton, will sadly no longer be there after April 27.

The families of the residents surely feel as upset and disappointed as I. The staff have been so dedicated, caring, kind, sympathetic and above all, so very patient with unstinting professional attitudes.

My friend who has been at Penhaligon for just short of five years is in poor physical and mental condition. So, on behalf of Mrs Janet Laird Harris, allow me to say thanks and best wishes to families, residents and staff of Penhaligon. Bless you all. These words of gratitude include Phil Hotston.

VIVIENNE VALENTINE BATSON, Regents Park, Southampton.