A HAMPSHIRE care provider that branded “unsafe” and “poorly led” has been closed down.

Fairhaven Healthcare Ltd, based on West Street in Fareham, was slammed by health watchdogs after the service was branded 'inadequate' in its latest CQC report.

The service, which provided care to people with dementia and learning disabilities, was rated poorly in four out of five categories when inspectors visited in January.

The report, which was published on July 29, that both ‘Safe’ and ‘Well-led’ has been branded as inadequate, where ‘Effective’ and ‘Responsive’ were rated as requires improvement. The category ‘Caring’ was rated good.

Daily Echo:

After the inspection, CQC inspectors proposed to cancelled the provider and managers registration. Neither appealed this process and their registration was cancelled.

A staff member had told inspectors that they had not been supplied with hand sanitiser.

They said: “There seems to be no understanding that we need to have hand gel in order to clean our hands in situations where there is no soap and the client’s home is filthy.”

The inspection found that staff had not always signed people’s medication administration records (MARs) to demonstrate people had received their medicines as prescribed.

One person had 27 gaps on their MARs for December 2019. This meant that inspectors could not be assured people had received their medicines as prescribed.

Another recorded revealed that a person had not always been given their medicine as prescribed because there was not enough of a gap between care visits.

Although staff had received training in the management of medicines, two staff members were not up to date with the training.

Inspectors found that risk assessments were not always in place when risks were associated with people’s medical conditions.

The report states that inspectors identified “widespread and significant shortfalls in service leadership”.

They found that there were “limited and ineffective” quality assurance processes in place to monitor and review the overall quality and safety of the service provided to people.

Reviews of people’s support needs had not always been regularly carried out. Some people had not had a review of their care needs for over a year.

This meant people were at risk of receiving care and support that did not meet their current needs.

The Daily Echo contacted Fairhaven Healthcare Ltd but they did not provide a response.