Council suspends contract for elderly carers

Daily Echo: Council suspends contract for elderly carers Council suspends contract for elderly carers

COUNCIL chiefs have suspended their contract with an agency that provides care for the elderly because it's paying its staff too little.

Hampshire County Council today confirmed it would no longer give business to Apex Care after it was revealed it illegally pays as little as £3.50 per to staff.

As previously reported by the Daily Echo, the company was contracted to care for hundreds of disabled and frail elderly people in their own homes, for example helping with washing and dressing.

But tonight Malcolm Patrick, the Apex Companions Ltd which trades as Apex Care, denied he was a “Scrooge employer”, insisting he was paying staff between £7.15 and £8 an hour in 15 minutes slots, saying it was a very generous salary, it and didn't charge them for uniforms.

However, the firm does not pay for travel time between visits, reducing the hourly rate.

His comments come after union bosses branded the Romsey-based firm a “Scrooge employer” and accused Apex of imposing “punitive, sky-high” charges on its employees such as a £7 charge for a £20 advance until payday to buy petrol.

Adult services chief Cllr Liz Fairhurst said the council is reviewing how it purchased home care next year and this would include helping to ensure “reasonable pay and conditions” for carers.

Home carers receive petrol mileage allowances of 31p per mile significantly less than the HM Inland Revenue recommended rate of 45p.

One carer who was involved in an accident in a company car had a £500 insurance excess charge deducted from her wages, leaving her almost nothing to live on for a month, says the union.

Peter Terry regional organiser for Unison said: “This company is funded by Hampshire taxpayers. When I met with managing director Malcolm Patrick last month he seemed wholly unconcerned that his staff were being paid less than the minimum wage - he claimed he couldn't afford it.

“The ongoing refusal of Apex to pay their staff no less than the national minimum wage and Hampshire County Council's failure to ensure Apex abides by the law is disgraceful.”

But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing.

The company boss said: “A wage of £7.15 to £8 per hour is a very generous salary in the care industry. We are not a Scrooge employer at all. We pay for staff to be trained to a high standard and we don't charge for uniforms.”

He said the company received about £14 per hour from the county council for providing care in the Winchester area.

But out of that sum it had to pay for staff training and managers to organise staff rotas, the payroll, care plans for clients and holidays.

“Believe me there is not a lot left. We make about six per cent profit.”

He blamed Government for squeezing council budgets. “The council has not got a lot of money either. It is a central government issue.”

Unison estimates 200,000 care workers across the country are paid less than the minimum wage.

Comments (117)

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8:49pm Thu 19 Dec 13

billy_whizz says...

Wouldn't situations like this be easier to control (and avoid) if they were all handled in-house? More evidence that the 'free market' is beneficial to a few at the expense of the many.
Wouldn't situations like this be easier to control (and avoid) if they were all handled in-house? More evidence that the 'free market' is beneficial to a few at the expense of the many. billy_whizz

9:33pm Thu 19 Dec 13

Jenniferjones says...

I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.
I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage. Jenniferjones

9:48pm Thu 19 Dec 13

KSO16R says...

Well done HCC. Now have a look at all the agencies who do anything to get a shift covered happily overlooking staff working many many hours on consecutive days sometimes day shift following night shifts caring for very vulnerable people, often in challenging environments.
Well done HCC. Now have a look at all the agencies who do anything to get a shift covered happily overlooking staff working many many hours on consecutive days sometimes day shift following night shifts caring for very vulnerable people, often in challenging environments. KSO16R

10:25pm Thu 19 Dec 13

Twinkle 13 says...

I used to work for apex, left about 2 months ago. Pay is rubbish they say you get £7:15-£8 an hour which is a little false as some people were on £6:50 plus u only get paid for what you do, for example if a client has a 15 min slot u get 15 mins worth of the hour pay. You have to pay for petrol as they give a rubbish allowance, u pay for your own holiday pay aswell. Once all this is taken out plus the cost they charge for thier company car too u are left with nothing. They expect People to live off no money at all, I worked all the hours god sent for nothing as was still broke come pay day. They have such a high turn over of staff as they are so poorly ran which isn't fair on clients. It is so poorly ran when I was there clients calls were getting left out so the clients were left to fend for themselves. I am so glad to get out of there! Just miss the clients. They have lost a lot of clients through lack of care .
I used to work for apex, left about 2 months ago. Pay is rubbish they say you get £7:15-£8 an hour which is a little false as some people were on £6:50 plus u only get paid for what you do, for example if a client has a 15 min slot u get 15 mins worth of the hour pay. You have to pay for petrol as they give a rubbish allowance, u pay for your own holiday pay aswell. Once all this is taken out plus the cost they charge for thier company car too u are left with nothing. They expect People to live off no money at all, I worked all the hours god sent for nothing as was still broke come pay day. They have such a high turn over of staff as they are so poorly ran which isn't fair on clients. It is so poorly ran when I was there clients calls were getting left out so the clients were left to fend for themselves. I am so glad to get out of there! Just miss the clients. They have lost a lot of clients through lack of care . Twinkle 13

10:33pm Thu 19 Dec 13

Goldencat says...

I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer. Goldencat

10:48pm Thu 19 Dec 13

anon1234589 says...

haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable anon1234589

10:49pm Thu 19 Dec 13

anon1234589 says...

oh and they get paid per minute not per 15 minute slot now well done Mr Patrick lol
oh and they get paid per minute not per 15 minute slot now well done Mr Patrick lol anon1234589

11:43pm Thu 19 Dec 13

anon1234589 says...

a quote from the apex advert on universal job match "Apex staff values its people, so you can expect a competitive pay rate of £6.50-£8.25 per hour and full comprehensive training to support your development" all new starters start at the 6.50 rate which is then highly deducted as stated previously and they could only be paid for 15 minutes in client contact and then spend the other 45 mins travelling to the next client or waiting around because the next clients not booked in so only get paid for the 15 mins contact time in that hour - therefore making it below minimum wage
a quote from the apex advert on universal job match "Apex staff values its people, so you can expect a competitive pay rate of £6.50-£8.25 per hour and full comprehensive training to support your development" all new starters start at the 6.50 rate which is then highly deducted as stated previously and they could only be paid for 15 minutes in client contact and then spend the other 45 mins travelling to the next client or waiting around because the next clients not booked in so only get paid for the 15 mins contact time in that hour - therefore making it below minimum wage anon1234589

1:37am Fri 20 Dec 13

Ginger_cyclist says...

Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
[quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more. Ginger_cyclist

8:55am Fri 20 Dec 13

KSO16R says...

Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
What do you mean 'a bloody cleaner'?
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]What do you mean 'a bloody cleaner'? KSO16R

9:57am Fri 20 Dec 13

On the inside says...

It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs. On the inside

10:31am Fri 20 Dec 13

morganiser says...

I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!! morganiser

10:36am Fri 20 Dec 13

anon1234589 says...

On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
could not agree more having worked for this awful company I am fully behind the girls, they work so hard and I know for a fact how much they care about their clients and love their jobs. why else would they fork out £40 before they have even started for their CRB checks. I for one wouldn't be able to if I just started a new job, shows their commitment to helping the people in their care. Time their employer showed them the support they need instead of ignoring the requests of Unison to the extent they felt it needed to go to the press. The turn over of the staff at this company is like nothing I have ever seen before, that in its self goes to show that the staff are unhappy but work for the love of their clients. The amount of times I saw one of these girls in tears because they had lost one of their clients, these girls love their jobs its a vocation to many of them rather than just a job. This company have also been known to withhold wages when staff leave, many a time have been taken to tribunal over it, if the DE really investigated this company and spoke to ex staff members I think they would find out a lot of information that's so far not been released. GOOD LUCK girls I for one am behind you 100% :)
[quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]could not agree more having worked for this awful company I am fully behind the girls, they work so hard and I know for a fact how much they care about their clients and love their jobs. why else would they fork out £40 before they have even started for their CRB checks. I for one wouldn't be able to if I just started a new job, shows their commitment to helping the people in their care. Time their employer showed them the support they need instead of ignoring the requests of Unison to the extent they felt it needed to go to the press. The turn over of the staff at this company is like nothing I have ever seen before, that in its self goes to show that the staff are unhappy but work for the love of their clients. The amount of times I saw one of these girls in tears because they had lost one of their clients, these girls love their jobs its a vocation to many of them rather than just a job. This company have also been known to withhold wages when staff leave, many a time have been taken to tribunal over it, if the DE really investigated this company and spoke to ex staff members I think they would find out a lot of information that's so far not been released. GOOD LUCK girls I for one am behind you 100% :) anon1234589

10:41am Fri 20 Dec 13

anon1234589 says...

morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
hahaha oh I wonder who wrote this too funny, over 90% of staff in one area join a union please own up to your actions rather than deny them, you have contradicted yourself on the news and the articles in the papers. Unison is one of the biggest unions in the country I doubt very much they would take this on if they didn't feel it was the right thing to do. you have only felt the need to come on here as "a current employee" because there is not one comment in favour of this company on here, facebook or twitter.
[quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]hahaha oh I wonder who wrote this too funny, over 90% of staff in one area join a union please own up to your actions rather than deny them, you have contradicted yourself on the news and the articles in the papers. Unison is one of the biggest unions in the country I doubt very much they would take this on if they didn't feel it was the right thing to do. you have only felt the need to come on here as "a current employee" because there is not one comment in favour of this company on here, facebook or twitter. anon1234589

10:48am Fri 20 Dec 13

fedupwithscroungers says...

Jenniferjones wrote:
I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.
Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay.
As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.
[quote][p][bold]Jenniferjones[/bold] wrote: I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.[/p][/quote]Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay. As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move. fedupwithscroungers

10:53am Fri 20 Dec 13

fedupwithscroungers says...

Twinkle 13 wrote:
I used to work for apex, left about 2 months ago. Pay is rubbish they say you get £7:15-£8 an hour which is a little false as some people were on £6:50 plus u only get paid for what you do, for example if a client has a 15 min slot u get 15 mins worth of the hour pay. You have to pay for petrol as they give a rubbish allowance, u pay for your own holiday pay aswell. Once all this is taken out plus the cost they charge for thier company car too u are left with nothing. They expect People to live off no money at all, I worked all the hours god sent for nothing as was still broke come pay day. They have such a high turn over of staff as they are so poorly ran which isn't fair on clients. It is so poorly ran when I was there clients calls were getting left out so the clients were left to fend for themselves. I am so glad to get out of there! Just miss the clients. They have lost a lot of clients through lack of care .
Twinkle, your post says it all, Apex like all companies only get paid for what they do, they do not get paid travelling time so cannot pass this on, if the client only pays 15 minute slots why do you think you should be paid more?
I run my own business, i do not get a car or petrol or traveling time, this is the same with most businesses, everybody pays their own holiday pay! it's just most companies don't show it.
Start your own care business and see how much you could pay your staff
[quote][p][bold]Twinkle 13[/bold] wrote: I used to work for apex, left about 2 months ago. Pay is rubbish they say you get £7:15-£8 an hour which is a little false as some people were on £6:50 plus u only get paid for what you do, for example if a client has a 15 min slot u get 15 mins worth of the hour pay. You have to pay for petrol as they give a rubbish allowance, u pay for your own holiday pay aswell. Once all this is taken out plus the cost they charge for thier company car too u are left with nothing. They expect People to live off no money at all, I worked all the hours god sent for nothing as was still broke come pay day. They have such a high turn over of staff as they are so poorly ran which isn't fair on clients. It is so poorly ran when I was there clients calls were getting left out so the clients were left to fend for themselves. I am so glad to get out of there! Just miss the clients. They have lost a lot of clients through lack of care .[/p][/quote]Twinkle, your post says it all, Apex like all companies only get paid for what they do, they do not get paid travelling time so cannot pass this on, if the client only pays 15 minute slots why do you think you should be paid more? I run my own business, i do not get a car or petrol or traveling time, this is the same with most businesses, everybody pays their own holiday pay! it's just most companies don't show it. Start your own care business and see how much you could pay your staff fedupwithscroungers

10:57am Fri 20 Dec 13

fedupwithscroungers says...

Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff. fedupwithscroungers

10:59am Fri 20 Dec 13

fedupwithscroungers says...

anon1234589 wrote:
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
[quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule? fedupwithscroungers

10:59am Fri 20 Dec 13

MrsJ.Gibbons83 says...

I have worked for Mr Patrick and i have family members who are currently clients of Mr Patrick, I can assure you these accusations are all FALSE!! This has been blown out of proportion he is a very kind and caring man. I think this is truly upseting exspecially for Mr Patrick. I am certain that they do not get paid under the min wage and this is all RUBBISH and carers seeking attention and trying to cause unnecessary trouble. Its The Hampshire County Councils Policy to log in and out of clients houses and if carers refuse to do so they are only shooting themselves in the foot. I think all this rubbish about excess on car fees?? The company provides cars to carers to help carers who need work and dont have any transport and this has been turned around just like everything else. I dont really understand what Mr Patricks car has to do with any of this? I thought this was a Minimum wage issue? I dont think a car would stop 1000's of carers getting paid? Surely this is a lack of education problem from the public's accusations. From what i can see this is a cry for attention and nothing else! I am happy to support this company and Mr Partick as i know how this company would go out of there way for the clients and staff, its a shame about the Black sheep that have caused these issues.
I have worked for Mr Patrick and i have family members who are currently clients of Mr Patrick, I can assure you these accusations are all FALSE!! This has been blown out of proportion he is a very kind and caring man. I think this is truly upseting exspecially for Mr Patrick. I am certain that they do not get paid under the min wage and this is all RUBBISH and carers seeking attention and trying to cause unnecessary trouble. Its The Hampshire County Councils Policy to log in and out of clients houses and if carers refuse to do so they are only shooting themselves in the foot. I think all this rubbish about excess on car fees?? The company provides cars to carers to help carers who need work and dont have any transport and this has been turned around just like everything else. I dont really understand what Mr Patricks car has to do with any of this? I thought this was a Minimum wage issue? I dont think a car would stop 1000's of carers getting paid? Surely this is a lack of education problem from the public's accusations. From what i can see this is a cry for attention and nothing else! I am happy to support this company and Mr Partick as i know how this company would go out of there way for the clients and staff, its a shame about the Black sheep that have caused these issues. MrsJ.Gibbons83

11:02am Fri 20 Dec 13

fedupwithscroungers says...

On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful
[quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful fedupwithscroungers

11:02am Fri 20 Dec 13

anon1234589 says...

fedupwithscroungers wrote:
anon1234589 wrote:
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas. anon1234589

11:08am Fri 20 Dec 13

anon1234589 says...

fedupwithscroungers wrote:
On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful
90% of one area of staff has joined the union, I think the Winchester staff equates to more than 3 or 4 unhappy people
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful[/p][/quote]90% of one area of staff has joined the union, I think the Winchester staff equates to more than 3 or 4 unhappy people anon1234589

11:09am Fri 20 Dec 13

fedupwithscroungers says...

anon1234589 wrote:
On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
could not agree more having worked for this awful company I am fully behind the girls, they work so hard and I know for a fact how much they care about their clients and love their jobs. why else would they fork out £40 before they have even started for their CRB checks. I for one wouldn't be able to if I just started a new job, shows their commitment to helping the people in their care. Time their employer showed them the support they need instead of ignoring the requests of Unison to the extent they felt it needed to go to the press. The turn over of the staff at this company is like nothing I have ever seen before, that in its self goes to show that the staff are unhappy but work for the love of their clients. The amount of times I saw one of these girls in tears because they had lost one of their clients, these girls love their jobs its a vocation to many of them rather than just a job. This company have also been known to withhold wages when staff leave, many a time have been taken to tribunal over it, if the DE really investigated this company and spoke to ex staff members I think they would find out a lot of information that's so far not been released. GOOD LUCK girls I for one am behind you 100% :)
Before I could even get an agreed start in my last job I had to pay out over £300 for training that if I didn't pass i wouldn't get the job, it's just life get over it.
I hope the staff do care about their patients otherwise whats the point?
Unison are just a bunch of fat cats living completely off other people, have you seen the cars, expenses and wages they earn? probably not, 5 people out of 350 belong to the union and may well put the company into financial jeopardy putting jobs and patients at risk.
[quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]could not agree more having worked for this awful company I am fully behind the girls, they work so hard and I know for a fact how much they care about their clients and love their jobs. why else would they fork out £40 before they have even started for their CRB checks. I for one wouldn't be able to if I just started a new job, shows their commitment to helping the people in their care. Time their employer showed them the support they need instead of ignoring the requests of Unison to the extent they felt it needed to go to the press. The turn over of the staff at this company is like nothing I have ever seen before, that in its self goes to show that the staff are unhappy but work for the love of their clients. The amount of times I saw one of these girls in tears because they had lost one of their clients, these girls love their jobs its a vocation to many of them rather than just a job. This company have also been known to withhold wages when staff leave, many a time have been taken to tribunal over it, if the DE really investigated this company and spoke to ex staff members I think they would find out a lot of information that's so far not been released. GOOD LUCK girls I for one am behind you 100% :)[/p][/quote]Before I could even get an agreed start in my last job I had to pay out over £300 for training that if I didn't pass i wouldn't get the job, it's just life get over it. I hope the staff do care about their patients otherwise whats the point? Unison are just a bunch of fat cats living completely off other people, have you seen the cars, expenses and wages they earn? probably not, 5 people out of 350 belong to the union and may well put the company into financial jeopardy putting jobs and patients at risk. fedupwithscroungers

11:14am Fri 20 Dec 13

morganiser says...

anon1234589 wrote:
fedupwithscroungers wrote:
anon1234589 wrote:
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.
Time to leave a discussion? Actually I think it's time to remember the vulnerable clients at the centre of this and not your personal vendetta.
[quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.[/p][/quote]Time to leave a discussion? Actually I think it's time to remember the vulnerable clients at the centre of this and not your personal vendetta. morganiser

11:16am Fri 20 Dec 13

morganiser says...

anon1234589 wrote:
fedupwithscroungers wrote:
On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful
90% of one area of staff has joined the union, I think the Winchester staff equates to more than 3 or 4 unhappy people
I do hope your job in Apex wasn't in accounts if that is an indication of your mathematical ability.
[quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful[/p][/quote]90% of one area of staff has joined the union, I think the Winchester staff equates to more than 3 or 4 unhappy people[/p][/quote]I do hope your job in Apex wasn't in accounts if that is an indication of your mathematical ability. morganiser

11:16am Fri 20 Dec 13

Mr Rasheed says...

fedupwithscroungers wrote:
anon1234589 wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
Completely agree! Seems some people want something for nothing, why would you expect to be paid for NOT working?
If you're working a half an hour call then log in and out & you'd get half an hour pay, I don't understand the issue...seems the case is that the poor clients are getting their calls cut short & carers are still expecting to be paid in full...
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]Completely agree! Seems some people want something for nothing, why would you expect to be paid for NOT working? If you're working a half an hour call then log in and out & you'd get half an hour pay, I don't understand the issue...seems the case is that the poor clients are getting their calls cut short & carers are still expecting to be paid in full... Mr Rasheed

11:18am Fri 20 Dec 13

fedupwithscroungers says...

anon1234589 wrote:
fedupwithscroungers wrote:
anon1234589 wrote:
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.
I am not and never have been an employee of Mr Patricks, I am a business owner that has taken the time to read the facts, analyze them and i make comments based on my own decisions over this matter.
If his staff wish to make comments then it's their right to do so, wheither they be positive or negative, perhaps they do not want this witch hunt to take their jobs away
[quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.[/p][/quote]I am not and never have been an employee of Mr Patricks, I am a business owner that has taken the time to read the facts, analyze them and i make comments based on my own decisions over this matter. If his staff wish to make comments then it's their right to do so, wheither they be positive or negative, perhaps they do not want this witch hunt to take their jobs away fedupwithscroungers

11:20am Fri 20 Dec 13

MrsJ.Gibbons83 says...

fedupwithscroungers wrote:
Jenniferjones wrote: I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.
Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay. As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.
Could not agree more fedupwithscroungers.
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Jenniferjones[/bold] wrote: I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.[/p][/quote]Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay. As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.[/p][/quote]Could not agree more fedupwithscroungers. MrsJ.Gibbons83

11:23am Fri 20 Dec 13

anon1234589 says...

morganiser wrote:
anon1234589 wrote:
fedupwithscroungers wrote:
On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful
90% of one area of staff has joined the union, I think the Winchester staff equates to more than 3 or 4 unhappy people
I do hope your job in Apex wasn't in accounts if that is an indication of your mathematical ability.
oh no I'm a carer that now works for Home Care a company that respects their staff but thank you for assessing my mathematical skills, I do believe it was the union press release that stated 90% in one area not myself
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful[/p][/quote]90% of one area of staff has joined the union, I think the Winchester staff equates to more than 3 or 4 unhappy people[/p][/quote]I do hope your job in Apex wasn't in accounts if that is an indication of your mathematical ability.[/p][/quote]oh no I'm a carer that now works for Home Care a company that respects their staff but thank you for assessing my mathematical skills, I do believe it was the union press release that stated 90% in one area not myself anon1234589

11:28am Fri 20 Dec 13

MrsJ.Gibbons83 says...

KSO16R wrote:
Ginger_cyclist wrote:
Goldencat wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
What do you mean 'a bloody cleaner'?
Bloody Cleaner?? Think thats a bit harsh, whats wrong with being a cleaner?
Low Blow!!
[quote][p][bold]KSO16R[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]What do you mean 'a bloody cleaner'?[/p][/quote]Bloody Cleaner?? Think thats a bit harsh, whats wrong with being a cleaner? Low Blow!! MrsJ.Gibbons83

11:36am Fri 20 Dec 13

Mr Rasheed says...

The phrase 'don't like it, do one' comes to mind and good luck finding a care job in Hampshire that doesn't operate a log in log out system seeing as it's the council that's put this in place.
Maybe a care home would be more appropriate, one place of work so then there's no need to moan about a £30 a week company car hire charge that includes insurance, MOTs, services, repairs and fuel allowance is there?
The phrase 'don't like it, do one' comes to mind and good luck finding a care job in Hampshire that doesn't operate a log in log out system seeing as it's the council that's put this in place. Maybe a care home would be more appropriate, one place of work so then there's no need to moan about a £30 a week company car hire charge that includes insurance, MOTs, services, repairs and fuel allowance is there? Mr Rasheed

11:40am Fri 20 Dec 13

Ginger_cyclist says...

KSO16R wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
What do you mean 'a bloody cleaner'?
It's just stupid that a lot of these care companies pay their staff less than a cleaner would get paid, they should at least get the same pay as a cleaner, if not more.
[quote][p][bold]KSO16R[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]What do you mean 'a bloody cleaner'?[/p][/quote]It's just stupid that a lot of these care companies pay their staff less than a cleaner would get paid, they should at least get the same pay as a cleaner, if not more. Ginger_cyclist

11:41am Fri 20 Dec 13

morganiser says...

anon1234589 wrote:
morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
hahaha oh I wonder who wrote this too funny, over 90% of staff in one area join a union please own up to your actions rather than deny them, you have contradicted yourself on the news and the articles in the papers. Unison is one of the biggest unions in the country I doubt very much they would take this on if they didn't feel it was the right thing to do. you have only felt the need to come on here as "a current employee" because there is not one comment in favour of this company on here, facebook or twitter.
Apex Care is not on twitter, and I have yet to see a negative comment on their facebook page?
Have Unison taken this on pro-bono then, purely to help the cause? Or are they in fact getting paid? I think we all know the answer to that one. Their nonsensical headline which is not even just misquoted, but entirely made up, about sums the situation up. A few silly individuals trying to stir up trouble for hundreds of dedicated and loyal employees who would rather just get on with the job that they are paid, well above NMW, to do. And I imagine the elderly, vulnerable people that we care for would appreciate that too!
[quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]hahaha oh I wonder who wrote this too funny, over 90% of staff in one area join a union please own up to your actions rather than deny them, you have contradicted yourself on the news and the articles in the papers. Unison is one of the biggest unions in the country I doubt very much they would take this on if they didn't feel it was the right thing to do. you have only felt the need to come on here as "a current employee" because there is not one comment in favour of this company on here, facebook or twitter.[/p][/quote]Apex Care is not on twitter, and I have yet to see a negative comment on their facebook page? Have Unison taken this on pro-bono then, purely to help the cause? Or are they in fact getting paid? I think we all know the answer to that one. Their nonsensical headline which is not even just misquoted, but entirely made up, about sums the situation up. A few silly individuals trying to stir up trouble for hundreds of dedicated and loyal employees who would rather just get on with the job that they are paid, well above NMW, to do. And I imagine the elderly, vulnerable people that we care for would appreciate that too! morganiser

11:49am Fri 20 Dec 13

Anon4750 says...

MrsJ.Gibbons83 wrote:
I have worked for Mr Patrick and i have family members who are currently clients of Mr Patrick, I can assure you these accusations are all FALSE!! This has been blown out of proportion he is a very kind and caring man. I think this is truly upseting exspecially for Mr Patrick. I am certain that they do not get paid under the min wage and this is all RUBBISH and carers seeking attention and trying to cause unnecessary trouble. Its The Hampshire County Councils Policy to log in and out of clients houses and if carers refuse to do so they are only shooting themselves in the foot. I think all this rubbish about excess on car fees?? The company provides cars to carers to help carers who need work and dont have any transport and this has been turned around just like everything else. I dont really understand what Mr Patricks car has to do with any of this? I thought this was a Minimum wage issue? I dont think a car would stop 1000's of carers getting paid? Surely this is a lack of education problem from the public's accusations. From what i can see this is a cry for attention and nothing else! I am happy to support this company and Mr Partick as i know how this company would go out of there way for the clients and staff, its a shame about the Black sheep that have caused these issues.
Those carers that appeared on the news last night did nothing but make themselves look stupid. If they don't like it go and work somewhere else. If they don't want to pay £130 a month for a car don't have one!! All the carers that have them will tell you that they could not afford to run the own cars for this amount a month especially the under 21's. Apex is one of the few care companies that still offers cars to its staff and believe me if you saw how some people treat them you would realise that they do not make any money on them. Mr Patrick does not need to come on here to defend himself he has enough decent staff to do that for him. Why don't the BBC come and talk to the staff that are happy working for Apex and hear their side of the story. I think they would find there would be more positive comments than negative ones.
[quote][p][bold]MrsJ.Gibbons83[/bold] wrote: I have worked for Mr Patrick and i have family members who are currently clients of Mr Patrick, I can assure you these accusations are all FALSE!! This has been blown out of proportion he is a very kind and caring man. I think this is truly upseting exspecially for Mr Patrick. I am certain that they do not get paid under the min wage and this is all RUBBISH and carers seeking attention and trying to cause unnecessary trouble. Its The Hampshire County Councils Policy to log in and out of clients houses and if carers refuse to do so they are only shooting themselves in the foot. I think all this rubbish about excess on car fees?? The company provides cars to carers to help carers who need work and dont have any transport and this has been turned around just like everything else. I dont really understand what Mr Patricks car has to do with any of this? I thought this was a Minimum wage issue? I dont think a car would stop 1000's of carers getting paid? Surely this is a lack of education problem from the public's accusations. From what i can see this is a cry for attention and nothing else! I am happy to support this company and Mr Partick as i know how this company would go out of there way for the clients and staff, its a shame about the Black sheep that have caused these issues.[/p][/quote]Those carers that appeared on the news last night did nothing but make themselves look stupid. If they don't like it go and work somewhere else. If they don't want to pay £130 a month for a car don't have one!! All the carers that have them will tell you that they could not afford to run the own cars for this amount a month especially the under 21's. Apex is one of the few care companies that still offers cars to its staff and believe me if you saw how some people treat them you would realise that they do not make any money on them. Mr Patrick does not need to come on here to defend himself he has enough decent staff to do that for him. Why don't the BBC come and talk to the staff that are happy working for Apex and hear their side of the story. I think they would find there would be more positive comments than negative ones. Anon4750

11:51am Fri 20 Dec 13

Ginger_cyclist says...

fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated. Ginger_cyclist

11:59am Fri 20 Dec 13

Ginger_cyclist says...

MrsJ.Gibbons83 wrote:
KSO16R wrote:
Ginger_cyclist wrote:
Goldencat wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
What do you mean 'a bloody cleaner'?
Bloody Cleaner?? Think thats a bit harsh, whats wrong with being a cleaner?
Low Blow!!
Nothing, it's just a bit daft that carers, who are in a potentially more hazardous job due to possibly violent clients and stuff, should get paid less than someone working as a cleaner, they should get at LEAST the same level of pay as, if not more than cleaners.
[quote][p][bold]MrsJ.Gibbons83[/bold] wrote: [quote][p][bold]KSO16R[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]What do you mean 'a bloody cleaner'?[/p][/quote]Bloody Cleaner?? Think thats a bit harsh, whats wrong with being a cleaner? Low Blow!![/p][/quote]Nothing, it's just a bit daft that carers, who are in a potentially more hazardous job due to possibly violent clients and stuff, should get paid less than someone working as a cleaner, they should get at LEAST the same level of pay as, if not more than cleaners. Ginger_cyclist

12:01pm Fri 20 Dec 13

Irate Wintonian says...

fedupwithscroungers wrote:
On the inside wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful
How many clients would be left without care if that happened - idiot!
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful[/p][/quote]How many clients would be left without care if that happened - idiot! Irate Wintonian

12:14pm Fri 20 Dec 13

Irate Wintonian says...

Mr Rasheed wrote:
fedupwithscroungers wrote:
anon1234589 wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
Completely agree! Seems some people want something for nothing, why would you expect to be paid for NOT working? If you're working a half an hour call then log in and out & you'd get half an hour pay, I don't understand the issue...seems the case is that the poor clients are getting their calls cut short & carers are still expecting to be paid in full...
If the carers are having too much time in between calls that they are not paid for then they should question whoever generates their rota as to its logic. All these carers have signed a contract that states what the working conditions and expectations are. If a cleaner in Tesco can get paid more, why don't they go do it instead (don't get a co. car doing that do you?).
[quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]Completely agree! Seems some people want something for nothing, why would you expect to be paid for NOT working? If you're working a half an hour call then log in and out & you'd get half an hour pay, I don't understand the issue...seems the case is that the poor clients are getting their calls cut short & carers are still expecting to be paid in full...[/p][/quote]If the carers are having too much time in between calls that they are not paid for then they should question whoever generates their rota as to its logic. All these carers have signed a contract that states what the working conditions and expectations are. If a cleaner in Tesco can get paid more, why don't they go do it instead (don't get a co. car doing that do you?). Irate Wintonian

12:27pm Fri 20 Dec 13

jackster1 says...

Have any of you throwing your toys out of your prams, actually listened or read the actual defense laid out by Apex Care or do you only read the headline of the news article?

Apex Care refuted the allegations and cleared up these claims, this company employs around 350 staff in Dorset and Hampshire and it is not a fat cat business but a hard working husband and wife team, they keep a lot of families in work and clearly do their very best to comply with government requirements and legislation as and when they happen, they don't make the rules they comply to them.

You always need to remember that there are two sides to every story and you should also realise that to be a part of a union you have to pay someone a fee, have you ever wondered what happens to that hard earnt cash you give that union and where that money actually goes, oh yes, in my opinion, into flash company cars, large expense accounts and into posh offices. FACT you only have to look at the home Arthur Scargill and his family lived in to see that is not fiction and that they became fat cats thanks to poor people paying unions to switch off the lights, stop collecting our rubbish and closing down loads of manufacturing companies here in the UK.
Have any of you throwing your toys out of your prams, actually listened or read the actual defense laid out by Apex Care or do you only read the headline of the news article? Apex Care refuted the allegations and cleared up these claims, this company employs around 350 staff in Dorset and Hampshire and it is not a fat cat business but a hard working husband and wife team, they keep a lot of families in work and clearly do their very best to comply with government requirements and legislation as and when they happen, they don't make the rules they comply to them. You always need to remember that there are two sides to every story and you should also realise that to be a part of a union you have to pay someone a fee, have you ever wondered what happens to that hard earnt cash you give that union and where that money actually goes, oh yes, in my opinion, into flash company cars, large expense accounts and into posh offices. FACT you only have to look at the home Arthur Scargill and his family lived in to see that is not fiction and that they became fat cats thanks to poor people paying unions to switch off the lights, stop collecting our rubbish and closing down loads of manufacturing companies here in the UK. jackster1

12:28pm Fri 20 Dec 13

jackster1 says...

Have any of you actually listened to BBC South or read the defense laid out by Apex Care? They refuted the allegations and laid clear these claims, this company employs around 350 staff and it is not a fat cat business but a hard working husband and wife team, they keep a lot of families in work and do their very best to comply with government requirements and legislation. Always remember that there are two sides to every story and also remember to be a part of a union you pay a fee, ever wondered what happens to your hard earnt cash you give them and where that money goes, oh yes into company cars, large expense accounts and posh offices - you only have to look at the home Arthur Scargill and his family lived in to see that is FACT not fiction.
Have any of you actually listened to BBC South or read the defense laid out by Apex Care? They refuted the allegations and laid clear these claims, this company employs around 350 staff and it is not a fat cat business but a hard working husband and wife team, they keep a lot of families in work and do their very best to comply with government requirements and legislation. Always remember that there are two sides to every story and also remember to be a part of a union you pay a fee, ever wondered what happens to your hard earnt cash you give them and where that money goes, oh yes into company cars, large expense accounts and posh offices - you only have to look at the home Arthur Scargill and his family lived in to see that is FACT not fiction. jackster1

12:35pm Fri 20 Dec 13

Irate Wintonian says...

Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published.

Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000!

I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead!

I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere! Irate Wintonian

12:41pm Fri 20 Dec 13

fedupwithscroungers says...

Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words fedupwithscroungers

12:42pm Fri 20 Dec 13

Irate Wintonian says...

jackster1 wrote:
Have any of you throwing your toys out of your prams, actually listened or read the actual defense laid out by Apex Care or do you only read the headline of the news article? Apex Care refuted the allegations and cleared up these claims, this company employs around 350 staff in Dorset and Hampshire and it is not a fat cat business but a hard working husband and wife team, they keep a lot of families in work and clearly do their very best to comply with government requirements and legislation as and when they happen, they don't make the rules they comply to them. You always need to remember that there are two sides to every story and you should also realise that to be a part of a union you have to pay someone a fee, have you ever wondered what happens to that hard earnt cash you give that union and where that money actually goes, oh yes, in my opinion, into flash company cars, large expense accounts and into posh offices. FACT you only have to look at the home Arthur Scargill and his family lived in to see that is not fiction and that they became fat cats thanks to poor people paying unions to switch off the lights, stop collecting our rubbish and closing down loads of manufacturing companies here in the UK.
Apex care is not his only business, so why shouldn't he have luxury items. He is clearly a very hard working business man who has striven to create his own success. These something-for-nothin
g carers should take a leaf out of his book and work for their livings rather than expect it handed to them on a plate.
[quote][p][bold]jackster1[/bold] wrote: Have any of you throwing your toys out of your prams, actually listened or read the actual defense laid out by Apex Care or do you only read the headline of the news article? Apex Care refuted the allegations and cleared up these claims, this company employs around 350 staff in Dorset and Hampshire and it is not a fat cat business but a hard working husband and wife team, they keep a lot of families in work and clearly do their very best to comply with government requirements and legislation as and when they happen, they don't make the rules they comply to them. You always need to remember that there are two sides to every story and you should also realise that to be a part of a union you have to pay someone a fee, have you ever wondered what happens to that hard earnt cash you give that union and where that money actually goes, oh yes, in my opinion, into flash company cars, large expense accounts and into posh offices. FACT you only have to look at the home Arthur Scargill and his family lived in to see that is not fiction and that they became fat cats thanks to poor people paying unions to switch off the lights, stop collecting our rubbish and closing down loads of manufacturing companies here in the UK.[/p][/quote]Apex care is not his only business, so why shouldn't he have luxury items. He is clearly a very hard working business man who has striven to create his own success. These something-for-nothin g carers should take a leaf out of his book and work for their livings rather than expect it handed to them on a plate. Irate Wintonian

1:37pm Fri 20 Dec 13

morganiser says...

Irate Wintonian wrote:
Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published.

Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000!

I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead!

I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
[quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen. morganiser

1:46pm Fri 20 Dec 13

penny73 says...

morganiser wrote:
Irate Wintonian wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical? penny73

1:49pm Fri 20 Dec 13

penny73 says...

penny73 wrote:
morganiser wrote:
Irate Wintonian wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?
*£32.00 a week*
[quote][p][bold]penny73[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?[/p][/quote]*£32.00 a week* penny73

1:49pm Fri 20 Dec 13

Ginger_cyclist says...

fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection. Ginger_cyclist

2:02pm Fri 20 Dec 13

morganiser says...

penny73 wrote:
penny73 wrote:
morganiser wrote:
Irate Wintonian wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?
*£32.00 a week*
I know - crazy! You try and help people into a job by providing them with a car they couldn't otherwise afford, and this is the thanks you get. No doubt they'll still be blaming someone else when they're walking to the job centre.
[quote][p][bold]penny73[/bold] wrote: [quote][p][bold]penny73[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?[/p][/quote]*£32.00 a week*[/p][/quote]I know - crazy! You try and help people into a job by providing them with a car they couldn't otherwise afford, and this is the thanks you get. No doubt they'll still be blaming someone else when they're walking to the job centre. morganiser

2:05pm Fri 20 Dec 13

morganiser says...

Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
Cut and pasted from the above article:

But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing.

Now can you see it?
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection.[/p][/quote]Cut and pasted from the above article: But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing. Now can you see it? morganiser

2:08pm Fri 20 Dec 13

Ginger_cyclist says...

morganiser wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
Cut and pasted from the above article:

But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing.

Now can you see it?
Care workers should still get paid more than they do.
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection.[/p][/quote]Cut and pasted from the above article: But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing. Now can you see it?[/p][/quote]Care workers should still get paid more than they do. Ginger_cyclist

2:32pm Fri 20 Dec 13

morganiser says...

Ginger_cyclist wrote:
morganiser wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
Cut and pasted from the above article:

But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing.

Now can you see it?
Care workers should still get paid more than they do.
Care companies can only afford what the local authorities see fit to give - this is an industry-wide issue, not the fault of Apex Care! And £7 per hour (the minimum that staff get) is well above NMW. If the carers concerned worked to the times allocated on their rota, instead of logging out early to go and have a cigarette, this would never have happened. The council pay for time actually worked. If they didn't actually work the full times allotted on their rota, they are not only losing money, they are doing their clients a real disservice.
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection.[/p][/quote]Cut and pasted from the above article: But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing. Now can you see it?[/p][/quote]Care workers should still get paid more than they do.[/p][/quote]Care companies can only afford what the local authorities see fit to give - this is an industry-wide issue, not the fault of Apex Care! And £7 per hour (the minimum that staff get) is well above NMW. If the carers concerned worked to the times allocated on their rota, instead of logging out early to go and have a cigarette, this would never have happened. The council pay for time actually worked. If they didn't actually work the full times allotted on their rota, they are not only losing money, they are doing their clients a real disservice. morganiser

2:34pm Fri 20 Dec 13

penny73 says...

morganiser wrote:
penny73 wrote:
penny73 wrote:
morganiser wrote:
Irate Wintonian wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?
*£32.00 a week*
I know - crazy! You try and help people into a job by providing them with a car they couldn't otherwise afford, and this is the thanks you get. No doubt they'll still be blaming someone else when they're walking to the job centre.
Yep! And maybe if they didn't feed their money into the union, then maybe they'd have enough money for petrol and wouldn't need to repay back a 'loan' with a 17,000% APR.....Get a grip people & go to Wonga!
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]penny73[/bold] wrote: [quote][p][bold]penny73[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?[/p][/quote]*£32.00 a week*[/p][/quote]I know - crazy! You try and help people into a job by providing them with a car they couldn't otherwise afford, and this is the thanks you get. No doubt they'll still be blaming someone else when they're walking to the job centre.[/p][/quote]Yep! And maybe if they didn't feed their money into the union, then maybe they'd have enough money for petrol and wouldn't need to repay back a 'loan' with a 17,000% APR.....Get a grip people & go to Wonga! penny73

2:46pm Fri 20 Dec 13

john19661 says...

Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article.

I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum.

I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.
Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article. I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum. I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents. john19661

2:54pm Fri 20 Dec 13

Mr Rasheed says...

Ginger_cyclist wrote:
morganiser wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
Cut and pasted from the above article: But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing. Now can you see it?
Care workers should still get paid more than they do.
Go tell the council that

While you're at it nurses, the police, paramedics, fire brigade, air ambulance crew, soldiers and of course late night off-licence attendants should get paid more than they do too shouldn't they.
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection.[/p][/quote]Cut and pasted from the above article: But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing. Now can you see it?[/p][/quote]Care workers should still get paid more than they do.[/p][/quote]Go tell the council that While you're at it nurses, the police, paramedics, fire brigade, air ambulance crew, soldiers and of course late night off-licence attendants should get paid more than they do too shouldn't they. Mr Rasheed

3:13pm Fri 20 Dec 13

Twinkle 13 says...

There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up.

Mr Patrick only cares about the money not the clients!!!

He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you?
Apparently Winchester branch is better but the Romsey branch is terribly ran.
Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially.

So yeah apex is a great Company to work for. NOT.
If my nan/grandad etc was in their care I would move them straight away.

People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company! Twinkle 13

3:22pm Fri 20 Dec 13

Mr Rasheed says...

Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?
[quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press? Mr Rasheed

3:33pm Fri 20 Dec 13

MrsJ.Gibbons83 says...

Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
GINGER!! Clearly you need to go to specsavers and have your eyes tested cause i have read the article and i agree that there was an inspection.
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection.[/p][/quote]GINGER!! Clearly you need to go to specsavers and have your eyes tested cause i have read the article and i agree that there was an inspection. MrsJ.Gibbons83

3:40pm Fri 20 Dec 13

MrsJ.Gibbons83 says...

Mr Rasheed wrote:
Twinkle 13 wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?
Couldnt agree more with you Mr Rasheed.
[quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?[/p][/quote]Couldnt agree more with you Mr Rasheed. MrsJ.Gibbons83

3:51pm Fri 20 Dec 13

ILOVEPONIES1995 says...

Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up.

Mr Patrick only cares about the money not the clients!!!

He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you?
Apparently Winchester branch is better but the Romsey branch is terribly ran.
Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially.

So yeah apex is a great Company to work for. NOT.
If my nan/grandad etc was in their care I would move them straight away.

People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
so its the office workers fault the carers cant read a rota properly? and i do believe it is the care co-ordinators that do the rotas....so if calls are getting missed out, how is this the "office staffs" fault?!?

Also the "name" your looking for is CQC dear, (bit worrying a "carer" cant remember what the biggest care regulating body is)

I like the way you use the word "apparently" so freely, we could all sit here and go on what other people say, stab people in the back and cause a witch hunt, but to be honest, if you don't know the real facts, then really you should just keep quiet.
oh and one last thing.. its a news paper/journalist job to make a story look big and exciting.
Half the people writing these ludicrous comments have probably never even met Mr Patrick before, they are all going on hearsay and jumping on the band wagon. A small issue made into something big for no reason apart from jealousy and a excuse to be nasty.
[quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]so its the office workers fault the carers cant read a rota properly? and i do believe it is the care co-ordinators that do the rotas....so if calls are getting missed out, how is this the "office staffs" fault?!? Also the "name" your looking for is CQC dear, (bit worrying a "carer" cant remember what the biggest care regulating body is) I like the way you use the word "apparently" so freely, we could all sit here and go on what other people say, stab people in the back and cause a witch hunt, but to be honest, if you don't know the real facts, then really you should just keep quiet. oh and one last thing.. its a news paper/journalist job to make a story look big and exciting. Half the people writing these ludicrous comments have probably never even met Mr Patrick before, they are all going on hearsay and jumping on the band wagon. A small issue made into something big for no reason apart from jealousy and a excuse to be nasty. ILOVEPONIES1995

3:57pm Fri 20 Dec 13

isabella1954 says...

Oh gosh, what a horrible situation to be in for both partys at this time of year. I guess the truth will all come out in the wash in the near future. I have to say it does unfortunately read when going through that some of the people commenting are "the powers that be" as John and a few others have suggested, that's unfortunate because I have found some of these people extremely rude and patronising to the others joining the conversation. Its unfortunately put the company in a slightly bad light I must say. I hope the side in the right get their day, all the best.
Oh gosh, what a horrible situation to be in for both partys at this time of year. I guess the truth will all come out in the wash in the near future. I have to say it does unfortunately read when going through that some of the people commenting are "the powers that be" as John and a few others have suggested, that's unfortunate because I have found some of these people extremely rude and patronising to the others joining the conversation. Its unfortunately put the company in a slightly bad light I must say. I hope the side in the right get their day, all the best. isabella1954

3:57pm Fri 20 Dec 13

MrsJ.Gibbons83 says...

MrsJ.Gibbons83 wrote:
Mr Rasheed wrote:
Twinkle 13 wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?
Couldnt agree more with you Mr Rasheed.
I seem to remember Wichester's carers being the worsed, due to carers not logging in and logging out when they get to clients houses and not following The Hampshire County Councils Policies!!! Does not take a rocket scientist to follow these simple steps but these carers that caused all this dont really seem to be the most intelligent bunch if im honest. I know we have a lot of happy clients and all our carers besides for a handful are very happy with Apex Care and I think they have alot to be proud of.
[quote][p][bold]MrsJ.Gibbons83[/bold] wrote: [quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?[/p][/quote]Couldnt agree more with you Mr Rasheed.[/p][/quote]I seem to remember Wichester's carers being the worsed, due to carers not logging in and logging out when they get to clients houses and not following The Hampshire County Councils Policies!!! Does not take a rocket scientist to follow these simple steps but these carers that caused all this dont really seem to be the most intelligent bunch if im honest. I know we have a lot of happy clients and all our carers besides for a handful are very happy with Apex Care and I think they have alot to be proud of. MrsJ.Gibbons83

3:57pm Fri 20 Dec 13

FoysCornerBoy says...

john19661 wrote:
Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article.

I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum.

I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.
I somehow doubt that the conservative-led Hampshire County Council would have suspended this contract on the say so of a trade union. I suspect that they were concerned that the quality of care being offered was less than it should be. I think that if a company pays low wages, provides inhumane working conditions and asks staff to work uncertain hours then this will impact negatively on care outcomes as staff turns over very quickly and standards are lowered.

Full marks to Hampshire County Council's cabinet member Cllr. Liz Fairhurst for pulling the plug on this company.
[quote][p][bold]john19661[/bold] wrote: Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article. I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum. I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.[/p][/quote]I somehow doubt that the conservative-led Hampshire County Council would have suspended this contract on the say so of a trade union. I suspect that they were concerned that the quality of care being offered was less than it should be. I think that if a company pays low wages, provides inhumane working conditions and asks staff to work uncertain hours then this will impact negatively on care outcomes as staff turns over very quickly and standards are lowered. Full marks to Hampshire County Council's cabinet member Cllr. Liz Fairhurst for pulling the plug on this company. FoysCornerBoy

4:10pm Fri 20 Dec 13

MrsJ.Gibbons83 says...

penny73 wrote:
morganiser wrote:
penny73 wrote:
penny73 wrote:
morganiser wrote:
Irate Wintonian wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?
*£32.00 a week*
I know - crazy! You try and help people into a job by providing them with a car they couldn't otherwise afford, and this is the thanks you get. No doubt they'll still be blaming someone else when they're walking to the job centre.
Yep! And maybe if they didn't feed their money into the union, then maybe they'd have enough money for petrol and wouldn't need to repay back a 'loan' with a 17,000% APR.....Get a grip people & go to Wonga!
Couldnt agree more, https://www.wonga.co
m/
[quote][p][bold]penny73[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]penny73[/bold] wrote: [quote][p][bold]penny73[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]Agree- £32.00 a month for a fully serviced, MOT'd & repaired car seems very reasonable. If they don't want to pay that, hand it back or don't opt in for a co car in the first place- Is that not logical?[/p][/quote]*£32.00 a week*[/p][/quote]I know - crazy! You try and help people into a job by providing them with a car they couldn't otherwise afford, and this is the thanks you get. No doubt they'll still be blaming someone else when they're walking to the job centre.[/p][/quote]Yep! And maybe if they didn't feed their money into the union, then maybe they'd have enough money for petrol and wouldn't need to repay back a 'loan' with a 17,000% APR.....Get a grip people & go to Wonga![/p][/quote]Couldnt agree more, https://www.wonga.co m/ MrsJ.Gibbons83

4:10pm Fri 20 Dec 13

penny73 says...

Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
I am just so surprised how so many of you have the cheek to comment on Mr Patrick's personal circumstances when you clearly do not know him- following the crowd like sheep comes to mind! Is he not the person that has provided you with a job and wages?? If you are unhappy in your job, then move on....I'm sure there are many people who work for the company that are very happy.
[quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]I am just so surprised how so many of you have the cheek to comment on Mr Patrick's personal circumstances when you clearly do not know him- following the crowd like sheep comes to mind! Is he not the person that has provided you with a job and wages?? If you are unhappy in your job, then move on....I'm sure there are many people who work for the company that are very happy. penny73

4:27pm Fri 20 Dec 13

Twinkle 13 says...

Mr Rasheed wrote:
Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?
I can't answer this question but believe me people kept going to the office to complain even to malcom his self but he doesn't care cos he's only bothered about gettin money
[quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?[/p][/quote]I can't answer this question but believe me people kept going to the office to complain even to malcom his self but he doesn't care cos he's only bothered about gettin money Twinkle 13

4:28pm Fri 20 Dec 13

Twinkle 13 says...

penny73 wrote:
Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
I am just so surprised how so many of you have the cheek to comment on Mr Patrick's personal circumstances when you clearly do not know him- following the crowd like sheep comes to mind! Is he not the person that has provided you with a job and wages?? If you are unhappy in your job, then move on....I'm sure there are many people who work for the company that are very happy.
I have done so thank you. Everyone is entitled to thier opinion & mine is the same as others so there u go
[quote][p][bold]penny73[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]I am just so surprised how so many of you have the cheek to comment on Mr Patrick's personal circumstances when you clearly do not know him- following the crowd like sheep comes to mind! Is he not the person that has provided you with a job and wages?? If you are unhappy in your job, then move on....I'm sure there are many people who work for the company that are very happy.[/p][/quote]I have done so thank you. Everyone is entitled to thier opinion & mine is the same as others so there u go Twinkle 13

4:29pm Fri 20 Dec 13

morganiser says...

isabella1954 wrote:
Oh gosh, what a horrible situation to be in for both partys at this time of year. I guess the truth will all come out in the wash in the near future. I have to say it does unfortunately read when going through that some of the people commenting are "the powers that be" as John and a few others have suggested, that's unfortunate because I have found some of these people extremely rude and patronising to the others joining the conversation. Its unfortunately put the company in a slightly bad light I must say. I hope the side in the right get their day, all the best.
I can only speak for myself, Isabella, but I am certainly not 'the powers that be' - I'm one of the vast majority of Apex Care workers who actually do care what is being said about us - because it is lies told by a small minority of nasty troublemakers, being twisted to sell newspapers. Can you blame us for being upset by that? I hope it shows how strongly we feel about the excellent company that we work for - both Mr and Mrs Patrick are fantastic employers who bend over backwards to support ALL our staff and I am furious to see them being treated in this way.

As you rightly say, the truth WILL come out in the wash, and it is not Apex Care who need worry when that time comes.
[quote][p][bold]isabella1954[/bold] wrote: Oh gosh, what a horrible situation to be in for both partys at this time of year. I guess the truth will all come out in the wash in the near future. I have to say it does unfortunately read when going through that some of the people commenting are "the powers that be" as John and a few others have suggested, that's unfortunate because I have found some of these people extremely rude and patronising to the others joining the conversation. Its unfortunately put the company in a slightly bad light I must say. I hope the side in the right get their day, all the best.[/p][/quote]I can only speak for myself, Isabella, but I am certainly not 'the powers that be' - I'm one of the vast majority of Apex Care workers who actually do care what is being said about us - because it is lies told by a small minority of nasty troublemakers, being twisted to sell newspapers. Can you blame us for being upset by that? I hope it shows how strongly we feel about the excellent company that we work for - both Mr and Mrs Patrick are fantastic employers who bend over backwards to support ALL our staff and I am furious to see them being treated in this way. As you rightly say, the truth WILL come out in the wash, and it is not Apex Care who need worry when that time comes. morganiser

4:43pm Fri 20 Dec 13

isabella1954 says...

morganiser wrote:
isabella1954 wrote:
Oh gosh, what a horrible situation to be in for both partys at this time of year. I guess the truth will all come out in the wash in the near future. I have to say it does unfortunately read when going through that some of the people commenting are "the powers that be" as John and a few others have suggested, that's unfortunate because I have found some of these people extremely rude and patronising to the others joining the conversation. Its unfortunately put the company in a slightly bad light I must say. I hope the side in the right get their day, all the best.
I can only speak for myself, Isabella, but I am certainly not 'the powers that be' - I'm one of the vast majority of Apex Care workers who actually do care what is being said about us - because it is lies told by a small minority of nasty troublemakers, being twisted to sell newspapers. Can you blame us for being upset by that? I hope it shows how strongly we feel about the excellent company that we work for - both Mr and Mrs Patrick are fantastic employers who bend over backwards to support ALL our staff and I am furious to see them being treated in this way.

As you rightly say, the truth WILL come out in the wash, and it is not Apex Care who need worry when that time comes.
Well I must say you have unfortunately not convinced me with this reply. "Apex Care workers who actually do care what is being said about us" the use of the word us here would make one assume that you are not a carer yourself as my take on the article is the union were reporting against management, so therefore you regard yourself as being a person that is being wronged in this article and the news report. "small minority of nasty troublemakers" and "and it is not Apex Care who need worry when that time comes." these two statements sound extremely threatening and offensive you have unfortunately again not put your company in a good light here. Legally employees in the UK are allowed to join a union and bring up grievances with their employer, the response should not be aggressive. "both Mr and Mrs Patrick are fantastic employers who bend over backwards to support ALL our staff " again this unfortunately is worded as coming from management as you do not regard yourself as said members of staff. I shall wait to see the outcome to confirm my own judgement.
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]isabella1954[/bold] wrote: Oh gosh, what a horrible situation to be in for both partys at this time of year. I guess the truth will all come out in the wash in the near future. I have to say it does unfortunately read when going through that some of the people commenting are "the powers that be" as John and a few others have suggested, that's unfortunate because I have found some of these people extremely rude and patronising to the others joining the conversation. Its unfortunately put the company in a slightly bad light I must say. I hope the side in the right get their day, all the best.[/p][/quote]I can only speak for myself, Isabella, but I am certainly not 'the powers that be' - I'm one of the vast majority of Apex Care workers who actually do care what is being said about us - because it is lies told by a small minority of nasty troublemakers, being twisted to sell newspapers. Can you blame us for being upset by that? I hope it shows how strongly we feel about the excellent company that we work for - both Mr and Mrs Patrick are fantastic employers who bend over backwards to support ALL our staff and I am furious to see them being treated in this way. As you rightly say, the truth WILL come out in the wash, and it is not Apex Care who need worry when that time comes.[/p][/quote]Well I must say you have unfortunately not convinced me with this reply. "Apex Care workers who actually do care what is being said about us" the use of the word us here would make one assume that you are not a carer yourself as my take on the article is the union were reporting against management, so therefore you regard yourself as being a person that is being wronged in this article and the news report. "small minority of nasty troublemakers" and "and it is not Apex Care who need worry when that time comes." these two statements sound extremely threatening and offensive you have unfortunately again not put your company in a good light here. Legally employees in the UK are allowed to join a union and bring up grievances with their employer, the response should not be aggressive. "both Mr and Mrs Patrick are fantastic employers who bend over backwards to support ALL our staff " again this unfortunately is worded as coming from management as you do not regard yourself as said members of staff. I shall wait to see the outcome to confirm my own judgement. isabella1954

5:30pm Fri 20 Dec 13

penny73 says...

Twinkle 13 wrote:
penny73 wrote:
Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
I am just so surprised how so many of you have the cheek to comment on Mr Patrick's personal circumstances when you clearly do not know him- following the crowd like sheep comes to mind! Is he not the person that has provided you with a job and wages?? If you are unhappy in your job, then move on....I'm sure there are many people who work for the company that are very happy.
I have done so thank you. Everyone is entitled to thier opinion & mine is the same as others so there u go
You are of course free to express your opinions, the same as everybody else on here. My point is that many people's opinions are swayed by others because they want to follow, rather than sitting down to analyse the facts.
[quote][p][bold]Twinkle 13[/bold] wrote: [quote][p][bold]penny73[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]I am just so surprised how so many of you have the cheek to comment on Mr Patrick's personal circumstances when you clearly do not know him- following the crowd like sheep comes to mind! Is he not the person that has provided you with a job and wages?? If you are unhappy in your job, then move on....I'm sure there are many people who work for the company that are very happy.[/p][/quote]I have done so thank you. Everyone is entitled to thier opinion & mine is the same as others so there u go[/p][/quote]You are of course free to express your opinions, the same as everybody else on here. My point is that many people's opinions are swayed by others because they want to follow, rather than sitting down to analyse the facts. penny73

5:54pm Fri 20 Dec 13

penny73 says...

Twinkle 13 wrote:
Mr Rasheed wrote:
Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?
I can't answer this question but believe me people kept going to the office to complain even to malcom his self but he doesn't care cos he's only bothered about gettin money
I totally disagree with your previous statement. I think any responsible business owner shall endeavour to ensure the services that are offered are to the highest of standards and in this case can imagine the only important factor at the forefront of the company's mind is the welfare of the clients and the happiness of their staff.
[quote][p][bold]Twinkle 13[/bold] wrote: [quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?[/p][/quote]I can't answer this question but believe me people kept going to the office to complain even to malcom his self but he doesn't care cos he's only bothered about gettin money[/p][/quote]I totally disagree with your previous statement. I think any responsible business owner shall endeavour to ensure the services that are offered are to the highest of standards and in this case can imagine the only important factor at the forefront of the company's mind is the welfare of the clients and the happiness of their staff. penny73

6:36pm Fri 20 Dec 13

ninja99 says...

morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened
and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!!
[quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!! ninja99

6:42pm Fri 20 Dec 13

ninja99 says...

fedupwithscroungers wrote:
On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful
how dare you you try living on what we get and pumping our own wages in too our vehicles to ensure these people receive the care and help the require you are clearly a office minion and who just yes and no !!
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]That would be fantastic 350 people out of work because 3 or 4 people can't manage their money correctly, really helpful[/p][/quote]how dare you you try living on what we get and pumping our own wages in too our vehicles to ensure these people receive the care and help the require you are clearly a office minion and who just yes and no !! ninja99

6:46pm Fri 20 Dec 13

ninja99 says...

Mr Rasheed wrote:
fedupwithscroungers wrote:
anon1234589 wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
Completely agree! Seems some people want something for nothing, why would you expect to be paid for NOT working?
If you're working a half an hour call then log in and out & you'd get half an hour pay, I don't understand the issue...seems the case is that the poor clients are getting their calls cut short & carers are still expecting to be paid in full...
you tell us how we are ment to stay in someones home if they are going out and dont require us there if they tell us to go that is trespassing if we insist we have to stay something for nothing what a joke as its all take take take !!!
[quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]Completely agree! Seems some people want something for nothing, why would you expect to be paid for NOT working? If you're working a half an hour call then log in and out & you'd get half an hour pay, I don't understand the issue...seems the case is that the poor clients are getting their calls cut short & carers are still expecting to be paid in full...[/p][/quote]you tell us how we are ment to stay in someones home if they are going out and dont require us there if they tell us to go that is trespassing if we insist we have to stay something for nothing what a joke as its all take take take !!! ninja99

6:52pm Fri 20 Dec 13

ninja99 says...

morganiser wrote:
Irate Wintonian wrote:
Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published.

Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000!

I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead!

I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
yes well cars do get dirty if you are travelling out to the middle of no where for some call and its been raining and you have to go up and down dirt track roads !!!
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]yes well cars do get dirty if you are travelling out to the middle of no where for some call and its been raining and you have to go up and down dirt track roads !!! ninja99

6:52pm Fri 20 Dec 13

ninja99 says...

morganiser wrote:
Irate Wintonian wrote:
Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published.

Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000!

I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead!

I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.
yes well cars do get dirty if you are travelling out to the middle of no where for some call and its been raining and you have to go up and down dirt track roads !!!
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]Absolutely agree with all of the above. The car looked disgraceful, many of them come back to us in an appalling state. The cars are run at a loss by the company to enable more people to work - try finding a car fully taxed, insured and repaired for £32 somewhere else, that also allows you to use it for personal use. Not going to happen.[/p][/quote]yes well cars do get dirty if you are travelling out to the middle of no where for some call and its been raining and you have to go up and down dirt track roads !!! ninja99

7:06pm Fri 20 Dec 13

beefy012 says...

Irate Wintonian wrote:
Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published.

Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000!

I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead!

I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere!
You try paying for a car to be cleaned or have the time to do it yourself when your working from 7am until 10pm! All of this is a joke, they have only done this for all carers out their not just aimed at apex! Pay day loans are ridiculous and if they were paid the correct amount each month we wouldn't have to ask the employer for a sub! You lot can do one these carers work hard to earn a wage and make sure elderly and disabled can stay in the own homes and be independent for all the time they may have left! Have a heart!! MERRY XMAS YOU SCROOGE!
[quote][p][bold]Irate Wintonian[/bold] wrote: Unison clearly have not researched this claim as fully as they should have done. I wouldn't be at all surprised if they get slapped with libel/slander, defamtion of character law suits for such obvious lies being published. Trying to claim a £7 admin fee for a pay advance is 17,000% APR is ludicrous! It would be that fee even if it was £1,000! I saw the car on the TV news last night and have to say it looked bloody filthy and you could hardly make out the 3 reasonably sized logos. The ones that the union claims are "all over" the vehicle. So the carers want the logos removed? Easy, use your own car instead! I'm very surprised at DE for running with this story and appearing to side with the union. Could be shooting themselves in the foot there as I have seen Apex care advertisements in the paper. If I was Mr. Patrick I think I would look to take that particular revenue stream elsewhere![/p][/quote]You try paying for a car to be cleaned or have the time to do it yourself when your working from 7am until 10pm! All of this is a joke, they have only done this for all carers out their not just aimed at apex! Pay day loans are ridiculous and if they were paid the correct amount each month we wouldn't have to ask the employer for a sub! You lot can do one these carers work hard to earn a wage and make sure elderly and disabled can stay in the own homes and be independent for all the time they may have left! Have a heart!! MERRY XMAS YOU SCROOGE! beefy012

7:16pm Fri 20 Dec 13

morganiser says...

ninja99 wrote:
morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened
and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!!
Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start
Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense.
You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you?
If it's really that bad, why are you still there?
[quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!![/p][/quote]Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense. You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you? If it's really that bad, why are you still there? morganiser

7:24pm Fri 20 Dec 13

KSO16R says...

morganiser wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
I think you should read it again, you seem to be struggling with the bigger words
I read it twice, there was no mention of an inspection.
Cut and pasted from the above article:

But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing.

Now can you see it?
There have been many organisations that have passed inspections only to have been found failing service users and employees at a later date.
[quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]I think you should read it again, you seem to be struggling with the bigger words[/p][/quote]I read it twice, there was no mention of an inspection.[/p][/quote]Cut and pasted from the above article: But Mr Patrick defended his company which met all the key standards in a recent Care Quality Commission inspection, including staffing. Now can you see it?[/p][/quote]There have been many organisations that have passed inspections only to have been found failing service users and employees at a later date. KSO16R

8:05pm Fri 20 Dec 13

isabella1954 says...

Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.
Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments. isabella1954

8:25pm Fri 20 Dec 13

ninja99 says...

isabella1954 wrote:
Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.
thank you so much so glad to hear this this is the sort of negative attitudes care staff have to deal with on a daily basis we always go out and care regardless of the weather or how we are feeling and always smile and put on a brave face to our clients you support is greatly appreciated xx
[quote][p][bold]isabella1954[/bold] wrote: Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.[/p][/quote]thank you so much so glad to hear this this is the sort of negative attitudes care staff have to deal with on a daily basis we always go out and care regardless of the weather or how we are feeling and always smile and put on a brave face to our clients you support is greatly appreciated xx ninja99

10:09pm Fri 20 Dec 13

Mr Rasheed says...

ninja99 wrote:
morganiser wrote:
ninja99 wrote:
morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened
and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!!
Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start
Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense.
You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you?
If it's really that bad, why are you still there?
still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !!
Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty.

The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?
[quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!![/p][/quote]Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense. You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you? If it's really that bad, why are you still there?[/p][/quote]still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !![/p][/quote]Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty. The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too? Mr Rasheed

10:56pm Fri 20 Dec 13

beefy012 says...

john19661 wrote:
Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article.

I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum.

I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.
It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers!
[quote][p][bold]john19661[/bold] wrote: Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article. I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum. I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.[/p][/quote]It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers! beefy012

11:11pm Fri 20 Dec 13

beefy012 says...

I would just like to say I arrived home from work 25 minutes ago due to having to explain to my clients what an earth is going on, all of my clients support and respect our values unlike the company! Yes I work for them, yes I am in the union and yes I do have to pay a small fee for it, but I'd rather that and to be listened to instead of brushed to one side. I ADORE my clients and LOVE my job! I wouldn't get out of bed for the money I earn if it wasn't for my old lady's and gentlemen! They brighten up my day and I hope I do theirs. Unison will stick by us. And I do believe in karma. This whole thing has gone OTT but we aren't "money grabbers" we are ONLY asking to be appreciated, and paid correctly for the service we provide. Thank you to the people who have commented and stuck by us carers too! And for the record there is way more than the 3 people who spoke out on the bbc that are unhappy. WE STICK IT OUT FOR THE CLIENTS AND TEAM WORK WITH!
I would just like to say I arrived home from work 25 minutes ago due to having to explain to my clients what an earth is going on, all of my clients support and respect our values unlike the company! Yes I work for them, yes I am in the union and yes I do have to pay a small fee for it, but I'd rather that and to be listened to instead of brushed to one side. I ADORE my clients and LOVE my job! I wouldn't get out of bed for the money I earn if it wasn't for my old lady's and gentlemen! They brighten up my day and I hope I do theirs. Unison will stick by us. And I do believe in karma. This whole thing has gone OTT but we aren't "money grabbers" we are ONLY asking to be appreciated, and paid correctly for the service we provide. Thank you to the people who have commented and stuck by us carers too! And for the record there is way more than the 3 people who spoke out on the bbc that are unhappy. WE STICK IT OUT FOR THE CLIENTS AND TEAM WORK WITH! beefy012

11:40pm Fri 20 Dec 13

beefy012 says...

beefy012 wrote:
I would just like to say I arrived home from work 25 minutes ago due to having to explain to my clients what an earth is going on, all of my clients support and respect our values unlike the company! Yes I work for them, yes I am in the union and yes I do have to pay a small fee for it, but I'd rather that and to be listened to instead of brushed to one side. I ADORE my clients and LOVE my job! I wouldn't get out of bed for the money I earn if it wasn't for my old lady's and gentlemen! They brighten up my day and I hope I do theirs. Unison will stick by us. And I do believe in karma. This whole thing has gone OTT but we aren't "money grabbers" we are ONLY asking to be appreciated, and paid correctly for the service we provide. Thank you to the people who have commented and stuck by us carers too! And for the record there is way more than the 3 people who spoke out on the bbc that are unhappy. WE STICK IT OUT FOR THE CLIENTS AND TEAM WORK WITH!
May I add my coordinater does a FANTASTIC job, she helps us, we help her! Rotas are a struggle each week because of holiday, sickness and clients welfare. I wouldn't do her job for anything. So a massive thanks to my coordinater and teams members for everything!
[quote][p][bold]beefy012[/bold] wrote: I would just like to say I arrived home from work 25 minutes ago due to having to explain to my clients what an earth is going on, all of my clients support and respect our values unlike the company! Yes I work for them, yes I am in the union and yes I do have to pay a small fee for it, but I'd rather that and to be listened to instead of brushed to one side. I ADORE my clients and LOVE my job! I wouldn't get out of bed for the money I earn if it wasn't for my old lady's and gentlemen! They brighten up my day and I hope I do theirs. Unison will stick by us. And I do believe in karma. This whole thing has gone OTT but we aren't "money grabbers" we are ONLY asking to be appreciated, and paid correctly for the service we provide. Thank you to the people who have commented and stuck by us carers too! And for the record there is way more than the 3 people who spoke out on the bbc that are unhappy. WE STICK IT OUT FOR THE CLIENTS AND TEAM WORK WITH![/p][/quote]May I add my coordinater does a FANTASTIC job, she helps us, we help her! Rotas are a struggle each week because of holiday, sickness and clients welfare. I wouldn't do her job for anything. So a massive thanks to my coordinater and teams members for everything! beefy012

11:53pm Fri 20 Dec 13

Riggitt says...

Mr Rasheed wrote:
The phrase 'don't like it, do one' comes to mind and good luck finding a care job in Hampshire that doesn't operate a log in log out system seeing as it's the council that's put this in place.
Maybe a care home would be more appropriate, one place of work so then there's no need to moan about a £30 a week company car hire charge that includes insurance, MOTs, services, repairs and fuel allowance is there?
I fully agree. APEX are without a doubt the most disgusting, vial and repulsive employers I have ever had the misfortune to be involved with. HCC, if you want to know more about APEX, feel free to make contact. I have an enormous amount of evidence which should support your decision to never pay them a penny again.

P.S
APEX, Next time you promise your staff, qualifications. At least have the decency not to have the introduction delivered by someone who teaches card tricks. yes, you know who I am talking about. I hope for the sake of every elderly person and for the professionalism shown by carers nationally that you never get the ability to run your company ever again.

You are an absolute disgrace and if there is a good place after passing, your clients will be asking you some very demanding questions.
[quote][p][bold]Mr Rasheed[/bold] wrote: The phrase 'don't like it, do one' comes to mind and good luck finding a care job in Hampshire that doesn't operate a log in log out system seeing as it's the council that's put this in place. Maybe a care home would be more appropriate, one place of work so then there's no need to moan about a £30 a week company car hire charge that includes insurance, MOTs, services, repairs and fuel allowance is there?[/p][/quote]I fully agree. APEX are without a doubt the most disgusting, vial and repulsive employers I have ever had the misfortune to be involved with. HCC, if you want to know more about APEX, feel free to make contact. I have an enormous amount of evidence which should support your decision to never pay them a penny again. P.S APEX, Next time you promise your staff, qualifications. At least have the decency not to have the introduction delivered by someone who teaches card tricks. yes, you know who I am talking about. I hope for the sake of every elderly person and for the professionalism shown by carers nationally that you never get the ability to run your company ever again. You are an absolute disgrace and if there is a good place after passing, your clients will be asking you some very demanding questions. Riggitt

11:55pm Fri 20 Dec 13

Riggitt says...

Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
I fully agree. APEX are without a doubt the most disgusting, vial and repulsive employers I have ever had the misfortune to be involved with. HCC, if you want to know more about APEX, feel free to make contact. I have an enormous amount of evidence which should support your decision to never pay them a penny again.

P.S
APEX, Next time you promise your staff, qualifications. At least have the decency not to have the introduction delivered by someone who teaches card tricks. yes, you know who I am talking about. I hope for the sake of every elderly person and for the professionalism shown by carers nationally that you never get the ability to run your company ever again.

You are an absolute disgrace and if there is a good place after passing, your clients will be asking you some very demanding questions.
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]I fully agree. APEX are without a doubt the most disgusting, vial and repulsive employers I have ever had the misfortune to be involved with. HCC, if you want to know more about APEX, feel free to make contact. I have an enormous amount of evidence which should support your decision to never pay them a penny again. P.S APEX, Next time you promise your staff, qualifications. At least have the decency not to have the introduction delivered by someone who teaches card tricks. yes, you know who I am talking about. I hope for the sake of every elderly person and for the professionalism shown by carers nationally that you never get the ability to run your company ever again. You are an absolute disgrace and if there is a good place after passing, your clients will be asking you some very demanding questions. Riggitt

11:58pm Fri 20 Dec 13

Riggitt says...

Mr Rasheed wrote:
ninja99 wrote:
morganiser wrote:
ninja99 wrote:
morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened
and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!!
Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start
Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense.
You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you?
If it's really that bad, why are you still there?
still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !!
Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty.

The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?
Mr RASHEED, You clearly have no idea what's going on in the company you support. Good on you for keeping your head in the sand. well done.
[quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!![/p][/quote]Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense. You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you? If it's really that bad, why are you still there?[/p][/quote]still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !![/p][/quote]Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty. The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?[/p][/quote]Mr RASHEED, You clearly have no idea what's going on in the company you support. Good on you for keeping your head in the sand. well done. Riggitt

12:02am Sat 21 Dec 13

Riggitt says...

I think the best way to resolve this is every current and past employee goes to a meeting and thrashes it out. in fact, I'll be happy to pay for the room myself. ECHO, do you want to be there? I will hazard a guess that the list of pseudo names and comments by those pseudo names won't turn up.

Hey Malcolm, Fancy a chat in front of all your ex employees and the papers?
I think the best way to resolve this is every current and past employee goes to a meeting and thrashes it out. in fact, I'll be happy to pay for the room myself. ECHO, do you want to be there? I will hazard a guess that the list of pseudo names and comments by those pseudo names won't turn up. Hey Malcolm, Fancy a chat in front of all your ex employees and the papers? Riggitt

12:09am Sat 21 Dec 13

Riggitt says...

beefy012 wrote:
john19661 wrote:
Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article.

I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum.

I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.
It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers!
Well said.
[quote][p][bold]beefy012[/bold] wrote: [quote][p][bold]john19661[/bold] wrote: Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article. I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum. I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.[/p][/quote]It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers![/p][/quote]Well said. Riggitt

12:17am Sat 21 Dec 13

Riggitt says...

penny73 wrote:
Twinkle 13 wrote:
Mr Rasheed wrote:
Twinkle 13 wrote:
There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company!
Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?
I can't answer this question but believe me people kept going to the office to complain even to malcom his self but he doesn't care cos he's only bothered about gettin money
I totally disagree with your previous statement. I think any responsible business owner shall endeavour to ensure the services that are offered are to the highest of standards and in this case can imagine the only important factor at the forefront of the company's mind is the welfare of the clients and the happiness of their staff.
Malcolm Patrick is the boss. Malcolm Patrick is responsible.
[quote][p][bold]penny73[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: [quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]Twinkle 13[/bold] wrote: There are so many gaps between calls now cos clients change care companies as apex are so rubbish (office side not carers) calls were getting missed out so they had to fend for themselves which is not on!!! It is disgusting leaving calls out,, people gettin left in bed cos the rotas got so messed up. Mr Patrick only cares about the money not the clients!!! He only started to pretend to care when quality care (can't remeber the name) people got involved and inspected everything that goes on, and only then did people's files get updated etc. There was a block on so they can't get new clients due to lack of care!! What does that tell you? Apparently Winchester branch is better but the Romsey branch is terribly ran. Someone said further up to get the people who are happy working for apex to speak can I just point out I did not no anyone who I worked with who was happy! Team leaders especially. So yeah apex is a great Company to work for. NOT. If my nan/grandad etc was in their care I would move them straight away. People saying carers are doing it for attention? Seriously why would people lower themselves-it's about time people spoke out about this awful care company![/p][/quote]Malcolm Patrick is an MD, he doesn't do the rotas does he? Gaps between calls, leaving calls out and ''people getting left in bed because rotas got so messed up'' are down to sloppy co-ordinating. Why did these carers not go to their co-ordinator then instead of the press?[/p][/quote]I can't answer this question but believe me people kept going to the office to complain even to malcom his self but he doesn't care cos he's only bothered about gettin money[/p][/quote]I totally disagree with your previous statement. I think any responsible business owner shall endeavour to ensure the services that are offered are to the highest of standards and in this case can imagine the only important factor at the forefront of the company's mind is the welfare of the clients and the happiness of their staff.[/p][/quote]Malcolm Patrick is the boss. Malcolm Patrick is responsible. Riggitt

5:52am Sat 21 Dec 13

ninja99 says...

Riggitt wrote:
Mr Rasheed wrote:
ninja99 wrote:
morganiser wrote:
ninja99 wrote:
morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened
and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!!
Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start
Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense.
You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you?
If it's really that bad, why are you still there?
still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !!
Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty.

The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?
Mr RASHEED, You clearly have no idea what's going on in the company you support. Good on you for keeping your head in the sand. well done.
see it from our prospective we are not contracted hours so if the clients don't need us we are penalized !! my self have children and a mortgage and others have rent and bills to pay so when we have money deducted even for private calls such as sits ect where we stay the whole time and on the break downs show we are being deducted wages is this fair, no its not we are not asking for the earth here it was not intended to be nasty just to prove a point that this is what is said to us we are not nasty cold hearted people we just want fair pay for a fair day and to be given some assurances !!
[quote][p][bold]Riggitt[/bold] wrote: [quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!![/p][/quote]Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense. You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you? If it's really that bad, why are you still there?[/p][/quote]still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !![/p][/quote]Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty. The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?[/p][/quote]Mr RASHEED, You clearly have no idea what's going on in the company you support. Good on you for keeping your head in the sand. well done.[/p][/quote]see it from our prospective we are not contracted hours so if the clients don't need us we are penalized !! my self have children and a mortgage and others have rent and bills to pay so when we have money deducted even for private calls such as sits ect where we stay the whole time and on the break downs show we are being deducted wages is this fair, no its not we are not asking for the earth here it was not intended to be nasty just to prove a point that this is what is said to us we are not nasty cold hearted people we just want fair pay for a fair day and to be given some assurances !! ninja99

1:40pm Sat 21 Dec 13

john19661 says...

isabella1954 wrote:
Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.
What an absolute disgrace Isabella your words have hit the nail on the head. I did not expect to have so many emails telling me comments had been placed on here, I felt some what popular for a second today. I am so glad we left this company for another the comments by obvious management here shows our instincts were right.
[quote][p][bold]isabella1954[/bold] wrote: Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.[/p][/quote]What an absolute disgrace Isabella your words have hit the nail on the head. I did not expect to have so many emails telling me comments had been placed on here, I felt some what popular for a second today. I am so glad we left this company for another the comments by obvious management here shows our instincts were right. john19661

1:45pm Sat 21 Dec 13

john19661 says...

beefy012 wrote:
john19661 wrote:
Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article.

I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum.

I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.
It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers!
Thank you my dear and I too hope that you are listened to soon. The points raised here and what I can only refer to as aggressive comments from management I think we can now all see how you are treated. I wish you all the best in your plight.
[quote][p][bold]beefy012[/bold] wrote: [quote][p][bold]john19661[/bold] wrote: Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article. I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum. I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.[/p][/quote]It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers![/p][/quote]Thank you my dear and I too hope that you are listened to soon. The points raised here and what I can only refer to as aggressive comments from management I think we can now all see how you are treated. I wish you all the best in your plight. john19661

1:47pm Sat 21 Dec 13

john19661 says...

Riggitt wrote:
I think the best way to resolve this is every current and past employee goes to a meeting and thrashes it out. in fact, I'll be happy to pay for the room myself. ECHO, do you want to be there? I will hazard a guess that the list of pseudo names and comments by those pseudo names won't turn up.

Hey Malcolm, Fancy a chat in front of all your ex employees and the papers?
What an absolutely marvellous idea.
[quote][p][bold]Riggitt[/bold] wrote: I think the best way to resolve this is every current and past employee goes to a meeting and thrashes it out. in fact, I'll be happy to pay for the room myself. ECHO, do you want to be there? I will hazard a guess that the list of pseudo names and comments by those pseudo names won't turn up. Hey Malcolm, Fancy a chat in front of all your ex employees and the papers?[/p][/quote]What an absolutely marvellous idea. john19661

1:49pm Sat 21 Dec 13

john19661 says...

ninja99 wrote:
Riggitt wrote:
Mr Rasheed wrote:
ninja99 wrote:
morganiser wrote:
ninja99 wrote:
morganiser wrote:
I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article.
No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top!
From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!!
this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened
and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!!
Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start
Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense.
You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you?
If it's really that bad, why are you still there?
still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !!
Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty.

The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?
Mr RASHEED, You clearly have no idea what's going on in the company you support. Good on you for keeping your head in the sand. well done.
see it from our prospective we are not contracted hours so if the clients don't need us we are penalized !! my self have children and a mortgage and others have rent and bills to pay so when we have money deducted even for private calls such as sits ect where we stay the whole time and on the break downs show we are being deducted wages is this fair, no its not we are not asking for the earth here it was not intended to be nasty just to prove a point that this is what is said to us we are not nasty cold hearted people we just want fair pay for a fair day and to be given some assurances !!
Well I can only assume that you were up at this ungodly hour to work, showing true commitment to your clients even when you are feeling unappreciated after these awful comments. I wish you every success and a Merry Christmas.
[quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]Riggitt[/bold] wrote: [quote][p][bold]Mr Rasheed[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: [quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]morganiser[/bold] wrote: I am a current Apex employee and Malcolm Patrick is absolutely not the 'Scrooge' employer he is claimed to be in the ridiculous union article. No employee is forced to have a company car, in fact there is a waiting list and where else can you get a car which is fully insured, taxed, repaired, and MOT'd for £30 a week - and then be paid mileage on top! From what I understand this is a tiny minority of staff who were not using the council log-in system correctly, as we have all been trained to do. It really isn't difficult! It seems totally blown out of all proportion and I hope it will not cause upset to our clients who we are all committed to. The subs (called 'payday loans' by the union) are only given in emergencies to help carers out if they really need it - an admin fee seems fair enough to me. Plenty of employers would just refuse to help at all, and its a lot cheaper than Mr Wonga's rates!![/p][/quote]this union article is far from ridiculous all you can focus is the company cars when this is not the only issue that has been brought to there attention but if that's all you can comprehend that its all about the company cars then you are very much being led up the garden path. for your information the log in log out system is also not a issue the issue we have is being deducted money from privet calls or calls that we do not log into lots of staff have brough this up and have been fobbed off on numurous occasions , millage for some one with a company car is 18 pence a mile when the company is claiming the rest of the money from the government and keeping it for them self's . it is OK for you office people who are contracted hours get your sick pay !! and don't have to worry because you are not careing people we are the ones out there looking after these sick and vulnerable people in our local community. as for Malcolm not able to have the money to pay us properly he had plenty of money last weekend to take all of the office staff away to Bournemouth for a nights stay with dinner drinks breakfast DJ and probably went to the casino after and spend a bit why we get nothing !! ha not fun but its OK because one day your face might not fit all of a sudden and you will either be pushed out or paid off because i am still in contact with several this has happened and all of our clients back and are behind us 100 percent and are more than happy with the care that is provided to them there must be more than meets eye if hcc have suspended any new contracts. as far as i am aware when you give a sub there is no admin to be completed as this was only recently brought in so there for it means more of our hard working money is being deducted from us.!!![/p][/quote]Office staff get statutory sick pay - the same as everyone else! So that's wrong for a start Malcolm puts up money for care staff to have Christmas parties of their own if they wish to organise one - so that's also nonsense. You're not being fobbed off about wages - you're not working the full time at the client's home! If I (and the rest of the world!)go home early we won't get paid the full amount, so why should you? If it's really that bad, why are you still there?[/p][/quote]still here for the clients as they are the ones that matter the most we get offered 5 pounds each towards a staff do for christmas a mere insult if i ever saw one what do you lot get about 100+ pounds with out the care staff whom are all on 0hrs contracts you would not have your comfortable office jobs it is the carers that should be valued and have these set hours as. as for not working the full time in the clients home you clearly have never been out into the community and worked this job it is not always possible for us to stay the full time as clients do not need you or have family there or are going out we cannot force the clients to let us stay in there homes for the full time if that is not what is required by them !!! yes were are being fobbed off about are wages and any other accounting issues that we have the accounts department (julie kelly) is so rude and talks to us like we are stupid and hangs up or tells us its down to our coordinator to deal with when this is not in her job remit she is not accounts trained !! for example a college of mine who asked about her wage slip and was asked by Julie if she was that stupid rude and unprofessional spring to mind !! clearly another sign that we are not valued !! any other questions we have that are coordinator cannot answer are then passed on to senior management also to be fobbed of or not answered at all how can you get sick pay if you have a 0hr working contract would love to know how this works as i know this has been asked on various occasions before !![/p][/quote]Firstly just to say there is absolutely no need to single somebody out in this post - that's completely unnecessary & just nasty. The logging in and out is a Hampshire CC system, Apex Care aren't paid for half an hour if for example the carer (for whatever reason and obviously care can be unpredictable!) stays 15 minutes, no company would pay out 30 mins if they themselves have been paid for 15 - no company could afford that scenario and everybody would be out of a job be it carer or office, you must be able to see that from their perspective too?[/p][/quote]Mr RASHEED, You clearly have no idea what's going on in the company you support. Good on you for keeping your head in the sand. well done.[/p][/quote]see it from our prospective we are not contracted hours so if the clients don't need us we are penalized !! my self have children and a mortgage and others have rent and bills to pay so when we have money deducted even for private calls such as sits ect where we stay the whole time and on the break downs show we are being deducted wages is this fair, no its not we are not asking for the earth here it was not intended to be nasty just to prove a point that this is what is said to us we are not nasty cold hearted people we just want fair pay for a fair day and to be given some assurances !![/p][/quote]Well I can only assume that you were up at this ungodly hour to work, showing true commitment to your clients even when you are feeling unappreciated after these awful comments. I wish you every success and a Merry Christmas. john19661

2:39pm Sat 21 Dec 13

beefy012 says...

john19661 wrote:
beefy012 wrote:
john19661 wrote:
Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article.

I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum.

I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.
It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers!
Thank you my dear and I too hope that you are listened to soon. The points raised here and what I can only refer to as aggressive comments from management I think we can now all see how you are treated. I wish you all the best in your plight.
Thank you very much. Appreciate your kind comments, the only reason we have put up with these unappreciative people is because of the welfare of our clients. Hope you have a lovely Christmas! :)
[quote][p][bold]john19661[/bold] wrote: [quote][p][bold]beefy012[/bold] wrote: [quote][p][bold]john19661[/bold] wrote: Such a shame these carers have had to go to this extreme to get the attention they need to the grievances they have. I watched the news last night and have to say I think they came across very well. Admittedly the car was looking dirty but I cant say that is the thing that came across to me from the news report. My car is dirty the weather has been shocking and the roads are filthy but far from the point of this article. I don't normally comment on news articles unless there is a personal pull towards them. We had our mother under a private care package with this company a few years ago and although the girls were fantastic we decided that we would pull the care package and go with another company because we didn't feel we got the help we needed from the office when we had queries, we still see some of the girls now and they still ask after mum. I hope that the carers get to a point they feel happy with, so sad to read the comments here that come across as being written from the powers that be. Merry Christmas to all the carers in the country and thank you for doing such a fantastic job with our parents.[/p][/quote]It's people like you who we appreciate and value more when providing care to the elderly. I hope you had better service with the other care company as the office staff are disgraceful in how they treat the carers![/p][/quote]Thank you my dear and I too hope that you are listened to soon. The points raised here and what I can only refer to as aggressive comments from management I think we can now all see how you are treated. I wish you all the best in your plight.[/p][/quote]Thank you very much. Appreciate your kind comments, the only reason we have put up with these unappreciative people is because of the welfare of our clients. Hope you have a lovely Christmas! :) beefy012

2:52pm Sat 21 Dec 13

anon1234589 says...

john19661 wrote:
Riggitt wrote:
I think the best way to resolve this is every current and past employee goes to a meeting and thrashes it out. in fact, I'll be happy to pay for the room myself. ECHO, do you want to be there? I will hazard a guess that the list of pseudo names and comments by those pseudo names won't turn up.

Hey Malcolm, Fancy a chat in front of all your ex employees and the papers?
What an absolutely marvellous idea.
Oh yes!!! I'll be there!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!
[quote][p][bold]john19661[/bold] wrote: [quote][p][bold]Riggitt[/bold] wrote: I think the best way to resolve this is every current and past employee goes to a meeting and thrashes it out. in fact, I'll be happy to pay for the room myself. ECHO, do you want to be there? I will hazard a guess that the list of pseudo names and comments by those pseudo names won't turn up. Hey Malcolm, Fancy a chat in front of all your ex employees and the papers?[/p][/quote]What an absolutely marvellous idea.[/p][/quote]Oh yes!!! I'll be there!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!! anon1234589

2:58pm Sat 21 Dec 13

anon1234589 says...

Ginger_cyclist wrote:
fedupwithscroungers wrote:
Ginger_cyclist wrote:
Goldencat wrote:
I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much?
As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.
Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.
Apex thinks highly of their staff you only have to look at their Facebook to see this.
Also the article states that Apex have just passed a recent inspection that included staff.
Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.
The facebook/twitter I was referring to was not on the apex page because as you say I am sure they would be removed. But thanks to a few journalists and blogs its a very popular re-tweet and share ;). This is where most people are getting their information from and I believe the 90% of the Winchester area staffing quote on the unison release has increased since this article has been published and people have seen the comments written by the minions.
[quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Ginger_cyclist[/bold] wrote: [quote][p][bold]Goldencat[/bold] wrote: I wonder if this is the only care agency who thinks so little of it's staff, yet asks so much? As there are expected standards in care and nursing homes, so should there be for home care - for both patient and carer.[/p][/quote]Carewatch is one such company, pay staff about the same wages, a bloody cleaner at tesco gets paid more.[/p][/quote]Apex thinks highly of their staff you only have to look at their Facebook to see this. Also the article states that Apex have just passed a recent inspection that included staff.[/p][/quote]Facebook doesn't show ANYTHING that they don't WANT to be shown, so they WILL put flat out lies on facebook to try and make themselves look better(don't believe everything on facebook) and the article say NOTHING about an inspection, even if there WAS an inspection, it would have been to do with how the people they look after are treated, NOT how the staff are treated.[/p][/quote]The facebook/twitter I was referring to was not on the apex page because as you say I am sure they would be removed. But thanks to a few journalists and blogs its a very popular re-tweet and share ;). This is where most people are getting their information from and I believe the 90% of the Winchester area staffing quote on the unison release has increased since this article has been published and people have seen the comments written by the minions. anon1234589

3:02pm Sat 21 Dec 13

anon1234589 says...

fedupwithscroungers wrote:
anon1234589 wrote:
On the inside wrote:
It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.
could not agree more having worked for this awful company I am fully behind the girls, they work so hard and I know for a fact how much they care about their clients and love their jobs. why else would they fork out £40 before they have even started for their CRB checks. I for one wouldn't be able to if I just started a new job, shows their commitment to helping the people in their care. Time their employer showed them the support they need instead of ignoring the requests of Unison to the extent they felt it needed to go to the press. The turn over of the staff at this company is like nothing I have ever seen before, that in its self goes to show that the staff are unhappy but work for the love of their clients. The amount of times I saw one of these girls in tears because they had lost one of their clients, these girls love their jobs its a vocation to many of them rather than just a job. This company have also been known to withhold wages when staff leave, many a time have been taken to tribunal over it, if the DE really investigated this company and spoke to ex staff members I think they would find out a lot of information that's so far not been released. GOOD LUCK girls I for one am behind you 100% :)
Before I could even get an agreed start in my last job I had to pay out over £300 for training that if I didn't pass i wouldn't get the job, it's just life get over it.
I hope the staff do care about their patients otherwise whats the point?
Unison are just a bunch of fat cats living completely off other people, have you seen the cars, expenses and wages they earn? probably not, 5 people out of 350 belong to the union and may well put the company into financial jeopardy putting jobs and patients at risk.
so your saying that people that work for Unison are paid a decent wage, my god those evil people how dare they expect to be paid for a full days work may they hang their heads in shame ahhaha NOT and FYI if you are going to come back with an argument please read my comment properly, I was not suggesting it was a bad thing that they paid £40 I was stating that it shows their commitment to their vocation and good for you being able to afford to pay out £300 before starting a job I personally would rather put clothes on the backs of my three children and food on the table but hey ho we all have different priorities in life
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]On the inside[/bold] wrote: It's about time this company was closed down and the directors and their families put on the dole. With any luck they will be able to get minimum wage jobs.[/p][/quote]could not agree more having worked for this awful company I am fully behind the girls, they work so hard and I know for a fact how much they care about their clients and love their jobs. why else would they fork out £40 before they have even started for their CRB checks. I for one wouldn't be able to if I just started a new job, shows their commitment to helping the people in their care. Time their employer showed them the support they need instead of ignoring the requests of Unison to the extent they felt it needed to go to the press. The turn over of the staff at this company is like nothing I have ever seen before, that in its self goes to show that the staff are unhappy but work for the love of their clients. The amount of times I saw one of these girls in tears because they had lost one of their clients, these girls love their jobs its a vocation to many of them rather than just a job. This company have also been known to withhold wages when staff leave, many a time have been taken to tribunal over it, if the DE really investigated this company and spoke to ex staff members I think they would find out a lot of information that's so far not been released. GOOD LUCK girls I for one am behind you 100% :)[/p][/quote]Before I could even get an agreed start in my last job I had to pay out over £300 for training that if I didn't pass i wouldn't get the job, it's just life get over it. I hope the staff do care about their patients otherwise whats the point? Unison are just a bunch of fat cats living completely off other people, have you seen the cars, expenses and wages they earn? probably not, 5 people out of 350 belong to the union and may well put the company into financial jeopardy putting jobs and patients at risk.[/p][/quote]so your saying that people that work for Unison are paid a decent wage, my god those evil people how dare they expect to be paid for a full days work may they hang their heads in shame ahhaha NOT and FYI if you are going to come back with an argument please read my comment properly, I was not suggesting it was a bad thing that they paid £40 I was stating that it shows their commitment to their vocation and good for you being able to afford to pay out £300 before starting a job I personally would rather put clothes on the backs of my three children and food on the table but hey ho we all have different priorities in life anon1234589

3:11pm Sat 21 Dec 13

anon1234589 says...

ninja99 wrote:
isabella1954 wrote:
Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.
thank you so much so glad to hear this this is the sort of negative attitudes care staff have to deal with on a daily basis we always go out and care regardless of the weather or how we are feeling and always smile and put on a brave face to our clients you support is greatly appreciated xx
Good luck guys i'm so glad I left but still support you 100%.......... I had to work in Portsmouth so I am sure you can understand why I left management was beyond bullying down there
[quote][p][bold]ninja99[/bold] wrote: [quote][p][bold]isabella1954[/bold] wrote: Goodness me it really has turned into attack your staff rather than listen to their concerns, reassure, then explain the situation in full so there is a clear understanding, listening to their suggestions and then actually try and help the staff. Attack is not the best form of defence. I am in shock at the handling of this situation from the management at Apex Care in these comments.[/p][/quote]thank you so much so glad to hear this this is the sort of negative attitudes care staff have to deal with on a daily basis we always go out and care regardless of the weather or how we are feeling and always smile and put on a brave face to our clients you support is greatly appreciated xx[/p][/quote]Good luck guys i'm so glad I left but still support you 100%.......... I had to work in Portsmouth so I am sure you can understand why I left management was beyond bullying down there anon1234589

3:58pm Sat 21 Dec 13

anon1234589 says...

fedupwithscroungers wrote:
anon1234589 wrote:
fedupwithscroungers wrote:
anon1234589 wrote:
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.
I am not and never have been an employee of Mr Patricks, I am a business owner that has taken the time to read the facts, analyze them and i make comments based on my own decisions over this matter.
If his staff wish to make comments then it's their right to do so, wheither they be positive or negative, perhaps they do not want this witch hunt to take their jobs away
you state here that you are not and never have been an employee of Mr Patricks and yet you seem to know a lot about the company from the inside and how things work? for example HCC logging in system. You also state in a later post that there are only 5 people in the union out of 350 staff, one how would you know this if you do not work there and even if you did work there you wouldn't know that to be fact because you have made an assumption based on the three carers that appeared on the news and concluded that two other people only would be linked to them so therefore making the figure you have come to of 5. This is an assumption that would have been made by someone that works for Apex Care not a member of the public. It has been made blatantly obvious in many of these post and the slip ups that have been made by the posters that these are pseudo names. Maybe you should ask yourselfs why you were asked to come on here and make these comments and then ask yourselfs why you decided to do it under fake names rather than be proud of the company you own/work for and make actual positive statements in your own names to give them justification rather than this fakeness and attack attitude that has been spotted by many a commenter in these posts. If I was proud for who I worked for I would own it as I already have done in an earlier post. I shall leave you with this, I will welcome any meeting with Mr Patrick and ex staff members if the press are there so please let me know.
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.[/p][/quote]I am not and never have been an employee of Mr Patricks, I am a business owner that has taken the time to read the facts, analyze them and i make comments based on my own decisions over this matter. If his staff wish to make comments then it's their right to do so, wheither they be positive or negative, perhaps they do not want this witch hunt to take their jobs away[/p][/quote]you state here that you are not and never have been an employee of Mr Patricks and yet you seem to know a lot about the company from the inside and how things work? for example HCC logging in system. You also state in a later post that there are only 5 people in the union out of 350 staff, one how would you know this if you do not work there and even if you did work there you wouldn't know that to be fact because you have made an assumption based on the three carers that appeared on the news and concluded that two other people only would be linked to them so therefore making the figure you have come to of 5. This is an assumption that would have been made by someone that works for Apex Care not a member of the public. It has been made blatantly obvious in many of these post and the slip ups that have been made by the posters that these are pseudo names. Maybe you should ask yourselfs why you were asked to come on here and make these comments and then ask yourselfs why you decided to do it under fake names rather than be proud of the company you own/work for and make actual positive statements in your own names to give them justification rather than this fakeness and attack attitude that has been spotted by many a commenter in these posts. If I was proud for who I worked for I would own it as I already have done in an earlier post. I shall leave you with this, I will welcome any meeting with Mr Patrick and ex staff members if the press are there so please let me know. anon1234589

4:16pm Sat 21 Dec 13

john19661 says...

anon1234589 wrote:
fedupwithscroungers wrote:
anon1234589 wrote:
fedupwithscroungers wrote:
anon1234589 wrote:
haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable
The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?
oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.
I am not and never have been an employee of Mr Patricks, I am a business owner that has taken the time to read the facts, analyze them and i make comments based on my own decisions over this matter.
If his staff wish to make comments then it's their right to do so, wheither they be positive or negative, perhaps they do not want this witch hunt to take their jobs away
you state here that you are not and never have been an employee of Mr Patricks and yet you seem to know a lot about the company from the inside and how things work? for example HCC logging in system. You also state in a later post that there are only 5 people in the union out of 350 staff, one how would you know this if you do not work there and even if you did work there you wouldn't know that to be fact because you have made an assumption based on the three carers that appeared on the news and concluded that two other people only would be linked to them so therefore making the figure you have come to of 5. This is an assumption that would have been made by someone that works for Apex Care not a member of the public. It has been made blatantly obvious in many of these post and the slip ups that have been made by the posters that these are pseudo names. Maybe you should ask yourselfs why you were asked to come on here and make these comments and then ask yourselfs why you decided to do it under fake names rather than be proud of the company you own/work for and make actual positive statements in your own names to give them justification rather than this fakeness and attack attitude that has been spotted by many a commenter in these posts. If I was proud for who I worked for I would own it as I already have done in an earlier post. I shall leave you with this, I will welcome any meeting with Mr Patrick and ex staff members if the press are there so please let me know.
My my good spot anon
[quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]anon1234589[/bold] wrote: haha that don't get paid that an hour, and if they forget to sign out at the house they get deducted 10 minutes pay that the client still gets charged lol this man is evil and money grabbing with fast cars and a boat he thinks hes untouchable[/p][/quote]The sign in and out is a specification of Hampshire County Council, if a carer doesn't sign in or out then Apex will not get paid for that visit, why should they suffer because an employee cannot follow a simple rule?[/p][/quote]oh please time to leave a discussion if mr Patrick is going to get his office staff to now leave comment rather than come on here himself and make a statement, blatantly obvious morganiser and fedupwithscrongers sorry guys but you cant keep contradicting yourself in different media areas.[/p][/quote]I am not and never have been an employee of Mr Patricks, I am a business owner that has taken the time to read the facts, analyze them and i make comments based on my own decisions over this matter. If his staff wish to make comments then it's their right to do so, wheither they be positive or negative, perhaps they do not want this witch hunt to take their jobs away[/p][/quote]you state here that you are not and never have been an employee of Mr Patricks and yet you seem to know a lot about the company from the inside and how things work? for example HCC logging in system. You also state in a later post that there are only 5 people in the union out of 350 staff, one how would you know this if you do not work there and even if you did work there you wouldn't know that to be fact because you have made an assumption based on the three carers that appeared on the news and concluded that two other people only would be linked to them so therefore making the figure you have come to of 5. This is an assumption that would have been made by someone that works for Apex Care not a member of the public. It has been made blatantly obvious in many of these post and the slip ups that have been made by the posters that these are pseudo names. Maybe you should ask yourselfs why you were asked to come on here and make these comments and then ask yourselfs why you decided to do it under fake names rather than be proud of the company you own/work for and make actual positive statements in your own names to give them justification rather than this fakeness and attack attitude that has been spotted by many a commenter in these posts. If I was proud for who I worked for I would own it as I already have done in an earlier post. I shall leave you with this, I will welcome any meeting with Mr Patrick and ex staff members if the press are there so please let me know.[/p][/quote]My my good spot anon john19661

12:34am Sun 22 Dec 13

beefy012 says...

Maybe our employer should give this a read if he still wants his business, fast cars and big boats!? 🙊

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Maybe our employer should give this a read if he still wants his business, fast cars and big boats!? 🙊 Finding it hard to retain great staff without breaking the bank? Our FREE ebook could help http://t.co/Pf3IFkLS jv http://t.co/PoP49heO wq beefy012

12:53pm Sun 22 Dec 13

JRanch55 says...

Wow this thread of comments has shocked me as a business owner I must say (and please before anybody jumps on me I am not in any way connected to Apex Care!)
It seems neither party is willing to acknowledge the other's side which is a shame! The carers - it really is lovely to read how highly you think of your clients and clearly you are all passionate about your jobs however I do worry how this story being taken to the media has no doubt caused unwanted stress for many clients who are understandably now worrying about the company providing care for them.
As I say it is lovely to see how you are clearly caring people, I fear however some of you have made yourselves out to have more of a personal grudge against certain members of this company, 'while you lot sit in your comfortable office jobs' - neither one of you could do your jobs without the other and to bring up a Christmas party in particular makes you sound like you have real sour grapes and really is irrelevant to what you are supposed to be fighting towards, it sounds like there is more to this than what the unison report is documenting.
It doesn't sound like anyone is aware of what is really going on with this system, someone has stated that Hampshire County Council pay Apex at a reduced rate if a carer stays less time than expected so the carer therefore gets their pay reduced, this does make sense on paper, a business wouldn't viably be able to continue if they were paying more than receiving however like somebody has stated it is not always possible to stay the full length of time at a clients house so they're penalized when it's not the fault of the care worker - it really is a tricky situation that I hope Hampshire County Council can offer some kind of solution to all Apex staff, surely there are other care providers that must have a system in place for this situation? Or are we now likely to see a backlash from all care staff as this is bought to light?
Wow this thread of comments has shocked me as a business owner I must say (and please before anybody jumps on me I am not in any way connected to Apex Care!) It seems neither party is willing to acknowledge the other's side which is a shame! The carers - it really is lovely to read how highly you think of your clients and clearly you are all passionate about your jobs however I do worry how this story being taken to the media has no doubt caused unwanted stress for many clients who are understandably now worrying about the company providing care for them. As I say it is lovely to see how you are clearly caring people, I fear however some of you have made yourselves out to have more of a personal grudge against certain members of this company, 'while you lot sit in your comfortable office jobs' - neither one of you could do your jobs without the other and to bring up a Christmas party in particular makes you sound like you have real sour grapes and really is irrelevant to what you are supposed to be fighting towards, it sounds like there is more to this than what the unison report is documenting. It doesn't sound like anyone is aware of what is really going on with this system, someone has stated that Hampshire County Council pay Apex at a reduced rate if a carer stays less time than expected so the carer therefore gets their pay reduced, this does make sense on paper, a business wouldn't viably be able to continue if they were paying more than receiving however like somebody has stated it is not always possible to stay the full length of time at a clients house so they're penalized when it's not the fault of the care worker - it really is a tricky situation that I hope Hampshire County Council can offer some kind of solution to all Apex staff, surely there are other care providers that must have a system in place for this situation? Or are we now likely to see a backlash from all care staff as this is bought to light? JRanch55

1:49pm Sun 22 Dec 13

anon1234589 says...

JRanch55 wrote:
Wow this thread of comments has shocked me as a business owner I must say (and please before anybody jumps on me I am not in any way connected to Apex Care!)
It seems neither party is willing to acknowledge the other's side which is a shame! The carers - it really is lovely to read how highly you think of your clients and clearly you are all passionate about your jobs however I do worry how this story being taken to the media has no doubt caused unwanted stress for many clients who are understandably now worrying about the company providing care for them.
As I say it is lovely to see how you are clearly caring people, I fear however some of you have made yourselves out to have more of a personal grudge against certain members of this company, 'while you lot sit in your comfortable office jobs' - neither one of you could do your jobs without the other and to bring up a Christmas party in particular makes you sound like you have real sour grapes and really is irrelevant to what you are supposed to be fighting towards, it sounds like there is more to this than what the unison report is documenting.
It doesn't sound like anyone is aware of what is really going on with this system, someone has stated that Hampshire County Council pay Apex at a reduced rate if a carer stays less time than expected so the carer therefore gets their pay reduced, this does make sense on paper, a business wouldn't viably be able to continue if they were paying more than receiving however like somebody has stated it is not always possible to stay the full length of time at a clients house so they're penalized when it's not the fault of the care worker - it really is a tricky situation that I hope Hampshire County Council can offer some kind of solution to all Apex staff, surely there are other care providers that must have a system in place for this situation? Or are we now likely to see a backlash from all care staff as this is bought to light?
I think the main problem has been that the carers have raised concerns and then been ignored and fobbed off hence why they went to a union to try and get help, having read the unison release I understand that they themselves held a meeting with Mr Patrick where he was not very forthcoming and when they asked for solutions to the issues raised they were also ignored and over a month of waiting they decided this was the best course of action to take. I would like to think that HCC supporting them should really show that there is more to this than meets the eye because they have taken a risk on their own reputation, as we have seen here the blame is very much being passed to them. I'm sure as a business owner if your staff members had issues you would talk to them, explain the situation and try and come up with solutions together? this is what happens for the company I work for now. I think the reactions from the current carers here has been because they have felt even more let down by their employer by the comments that have been made and the aggression and mud slinging in these comments. As we all know this is never the best way to react to anyone in any given situation, rather than be aggressive and "shout" it is best to strengthen your argument to prove your point, ex employees were the first to comment and later on the current employees have reacted to the negative name calling from the obvious management team in there comments. It has been stated it was being done out of vengeance, why would ex employees have any form of vengeance against a company that treated them properly? It is a very tricky situation you are right but a reaction of it will be the union members that suffer not the company has shown the company in a very bad light.
[quote][p][bold]JRanch55[/bold] wrote: Wow this thread of comments has shocked me as a business owner I must say (and please before anybody jumps on me I am not in any way connected to Apex Care!) It seems neither party is willing to acknowledge the other's side which is a shame! The carers - it really is lovely to read how highly you think of your clients and clearly you are all passionate about your jobs however I do worry how this story being taken to the media has no doubt caused unwanted stress for many clients who are understandably now worrying about the company providing care for them. As I say it is lovely to see how you are clearly caring people, I fear however some of you have made yourselves out to have more of a personal grudge against certain members of this company, 'while you lot sit in your comfortable office jobs' - neither one of you could do your jobs without the other and to bring up a Christmas party in particular makes you sound like you have real sour grapes and really is irrelevant to what you are supposed to be fighting towards, it sounds like there is more to this than what the unison report is documenting. It doesn't sound like anyone is aware of what is really going on with this system, someone has stated that Hampshire County Council pay Apex at a reduced rate if a carer stays less time than expected so the carer therefore gets their pay reduced, this does make sense on paper, a business wouldn't viably be able to continue if they were paying more than receiving however like somebody has stated it is not always possible to stay the full length of time at a clients house so they're penalized when it's not the fault of the care worker - it really is a tricky situation that I hope Hampshire County Council can offer some kind of solution to all Apex staff, surely there are other care providers that must have a system in place for this situation? Or are we now likely to see a backlash from all care staff as this is bought to light?[/p][/quote]I think the main problem has been that the carers have raised concerns and then been ignored and fobbed off hence why they went to a union to try and get help, having read the unison release I understand that they themselves held a meeting with Mr Patrick where he was not very forthcoming and when they asked for solutions to the issues raised they were also ignored and over a month of waiting they decided this was the best course of action to take. I would like to think that HCC supporting them should really show that there is more to this than meets the eye because they have taken a risk on their own reputation, as we have seen here the blame is very much being passed to them. I'm sure as a business owner if your staff members had issues you would talk to them, explain the situation and try and come up with solutions together? this is what happens for the company I work for now. I think the reactions from the current carers here has been because they have felt even more let down by their employer by the comments that have been made and the aggression and mud slinging in these comments. As we all know this is never the best way to react to anyone in any given situation, rather than be aggressive and "shout" it is best to strengthen your argument to prove your point, ex employees were the first to comment and later on the current employees have reacted to the negative name calling from the obvious management team in there comments. It has been stated it was being done out of vengeance, why would ex employees have any form of vengeance against a company that treated them properly? It is a very tricky situation you are right but a reaction of it will be the union members that suffer not the company has shown the company in a very bad light. anon1234589

3:27pm Sun 22 Dec 13

Sam1978-1 says...

Anyone working for an organisation should really ask their line manager for help at the first opportunity if they struggle for money. Very disrespectful to go straight to a union or the press. Shame on you.

Petrol allowance - if a business doesn't pay the whole amount, then go to the government and claim the rest. Most HR departments will help if you ask.

Company cars - always opt out if you have your own car. You can make some good money on mileage claims. You don't have to take a company vehicle.

Insurance excess - presumably this is what the insurance company charged. Seems a bit high, but we don't know the age of the driver and that could be the non-voluntary excess.

Working times - most Employers will not pay for lunch breaks, travel time etc. you pick and choose the industry that you work in. Your contract makes this clear. Perhaps an office job is better suited, or a pay-per-drop delivery driver.

Payday loans - £20 will cost about £25/26 via Wonga if you don't have a credit card or overdraft that you can use. An extra £2 via this company with presumably no credit checks is quite advantageous.

Christmas party -I'm sure a little get together would have been nice. If one isn't arranged for you, then ask for some money or do it yourself.

Uniforms - don't underestimate how expensive these are, as well as the taxable benefit available to you (washing machine allowance). Call your local tax office for assistance. Wearing your own clothes to work is so much more expensive.

Training - seems like a no brainier to me. Take any training available. It costs companies a lot of money to facilitate.

All in all it sounds like a few employees are simply unhappy in their employment and have personal vendettas against the management. Perhaps they should leave? It's well known that this industry is low paid as it doesn't require qualifications, isn't demanding on the brain, and anyone can do it as long as they are genuinely caring and helpful.

HCC - they reacted as you'd expect, but seeing as most happy people will stay quiet, it appears that hundreds of employees are relatively happy, and HCC shouldn't penalise these employees by not giving new business to this care company. Reinstate contracts and let them carry on working without fear of being made redundant.

It would be great to hear from HCC about the clocking in system. Presumably it's a new system? Sounds like it could be more fuss than it's worth.

Unison - it is true that these fat cats make a very good living from inflicting misery on employers. The only good thing I think they have ever said is that 200,000 people in this industry are underpaid - suggesting local councils and national government need to rethink their strategy...
Anyone working for an organisation should really ask their line manager for help at the first opportunity if they struggle for money. Very disrespectful to go straight to a union or the press. Shame on you. Petrol allowance - if a business doesn't pay the whole amount, then go to the government and claim the rest. Most HR departments will help if you ask. Company cars - always opt out if you have your own car. You can make some good money on mileage claims. You don't have to take a company vehicle. Insurance excess - presumably this is what the insurance company charged. Seems a bit high, but we don't know the age of the driver and that could be the non-voluntary excess. Working times - most Employers will not pay for lunch breaks, travel time etc. you pick and choose the industry that you work in. Your contract makes this clear. Perhaps an office job is better suited, or a pay-per-drop delivery driver. Payday loans - £20 will cost about £25/26 via Wonga if you don't have a credit card or overdraft that you can use. An extra £2 via this company with presumably no credit checks is quite advantageous. Christmas party -I'm sure a little get together would have been nice. If one isn't arranged for you, then ask for some money or do it yourself. Uniforms - don't underestimate how expensive these are, as well as the taxable benefit available to you (washing machine allowance). Call your local tax office for assistance. Wearing your own clothes to work is so much more expensive. Training - seems like a no brainier to me. Take any training available. It costs companies a lot of money to facilitate. All in all it sounds like a few employees are simply unhappy in their employment and have personal vendettas against the management. Perhaps they should leave? It's well known that this industry is low paid as it doesn't require qualifications, isn't demanding on the brain, and anyone can do it as long as they are genuinely caring and helpful. HCC - they reacted as you'd expect, but seeing as most happy people will stay quiet, it appears that hundreds of employees are relatively happy, and HCC shouldn't penalise these employees by not giving new business to this care company. Reinstate contracts and let them carry on working without fear of being made redundant. It would be great to hear from HCC about the clocking in system. Presumably it's a new system? Sounds like it could be more fuss than it's worth. Unison - it is true that these fat cats make a very good living from inflicting misery on employers. The only good thing I think they have ever said is that 200,000 people in this industry are underpaid - suggesting local councils and national government need to rethink their strategy... Sam1978-1

5:18pm Sun 22 Dec 13

bassmadman says...

Scum company so represents our cruel and selfish government. Roll on May 2015. Judgement day. We won't forget and will hold those individuals to account with maximum prejudice. We will rebuild a fairer and inclusive society where respect for our peers is paramount. We will return to a true democracy where votes count, not money.
Scum company so represents our cruel and selfish government. Roll on May 2015. Judgement day. We won't forget and will hold those individuals to account with maximum prejudice. We will rebuild a fairer and inclusive society where respect for our peers is paramount. We will return to a true democracy where votes count, not money. bassmadman

6:25pm Sun 22 Dec 13

GracieGracie says...

I am absolutely stunned at some of the comments I have read on here from people posing to be carers who are quite obviously Apex staff. I am not at all surprised that so many of your carers feel aggrieved if they are treated even remotely in the fashion to which you are communicating with them on here.

You have absolute no right to refer to their money management skills, you do not know their circumstances, but realise this, if Apex paid their staff properly, treated them properly and valued their work ethic and the care they show their clients (which does not seem to be in doubt) then you simply would not have this situation now. A happy workforce would not have taken issues this far, they simply wouldn't and from what I can envisage it is not just "a handful of troublemakers" it appears to be a serious problem. If you paid you staff properly they would have money to manage their personal finances, paying them for 15 minutes work and zero travelling time between clients is ludicrous, you should pay them for half an hour at least, regardless of the time they put in with their clients.

I was a senior medical professional and if I had treated my staff the way you have been treating yours I would have been out of my job immediately - and deservedly so. Your rudeness and arrogance towards your staff is absolutely appalling.

Instead of Mr Patrick organising staff to enter this message board making faux comments about how 'wonderful' he is (does he walk on water too?) he would have been better advised to hold a meeting and get all grievances out in the open and then set about changing his own work practices, perhaps them he may have won the contract back and he would have had happier more fulfilled staff.
I am absolutely stunned at some of the comments I have read on here from people posing to be carers who are quite obviously Apex staff. I am not at all surprised that so many of your carers feel aggrieved if they are treated even remotely in the fashion to which you are communicating with them on here. You have absolute no right to refer to their money management skills, you do not know their circumstances, but realise this, if Apex paid their staff properly, treated them properly and valued their work ethic and the care they show their clients (which does not seem to be in doubt) then you simply would not have this situation now. A happy workforce would not have taken issues this far, they simply wouldn't and from what I can envisage it is not just "a handful of troublemakers" it appears to be a serious problem. If you paid you staff properly they would have money to manage their personal finances, paying them for 15 minutes work and zero travelling time between clients is ludicrous, you should pay them for half an hour at least, regardless of the time they put in with their clients. I was a senior medical professional and if I had treated my staff the way you have been treating yours I would have been out of my job immediately - and deservedly so. Your rudeness and arrogance towards your staff is absolutely appalling. Instead of Mr Patrick organising staff to enter this message board making faux comments about how 'wonderful' he is (does he walk on water too?) he would have been better advised to hold a meeting and get all grievances out in the open and then set about changing his own work practices, perhaps them he may have won the contract back and he would have had happier more fulfilled staff. GracieGracie

7:25pm Sun 22 Dec 13

JRanch55 says...

GracieGracie wrote:
I am absolutely stunned at some of the comments I have read on here from people posing to be carers who are quite obviously Apex staff. I am not at all surprised that so many of your carers feel aggrieved if they are treated even remotely in the fashion to which you are communicating with them on here.

You have absolute no right to refer to their money management skills, you do not know their circumstances, but realise this, if Apex paid their staff properly, treated them properly and valued their work ethic and the care they show their clients (which does not seem to be in doubt) then you simply would not have this situation now. A happy workforce would not have taken issues this far, they simply wouldn't and from what I can envisage it is not just "a handful of troublemakers" it appears to be a serious problem. If you paid you staff properly they would have money to manage their personal finances, paying them for 15 minutes work and zero travelling time between clients is ludicrous, you should pay them for half an hour at least, regardless of the time they put in with their clients.

I was a senior medical professional and if I had treated my staff the way you have been treating yours I would have been out of my job immediately - and deservedly so. Your rudeness and arrogance towards your staff is absolutely appalling.

Instead of Mr Patrick organising staff to enter this message board making faux comments about how 'wonderful' he is (does he walk on water too?) he would have been better advised to hold a meeting and get all grievances out in the open and then set about changing his own work practices, perhaps them he may have won the contract back and he would have had happier more fulfilled staff.
I agree that a happy workforce is vital but the point you make re the staff should be paid half an hour regardless of the time they spend at the client, if it is the case that the council pay Apex less if the carer leaves early the business would be bust within a month!
[quote][p][bold]GracieGracie[/bold] wrote: I am absolutely stunned at some of the comments I have read on here from people posing to be carers who are quite obviously Apex staff. I am not at all surprised that so many of your carers feel aggrieved if they are treated even remotely in the fashion to which you are communicating with them on here. You have absolute no right to refer to their money management skills, you do not know their circumstances, but realise this, if Apex paid their staff properly, treated them properly and valued their work ethic and the care they show their clients (which does not seem to be in doubt) then you simply would not have this situation now. A happy workforce would not have taken issues this far, they simply wouldn't and from what I can envisage it is not just "a handful of troublemakers" it appears to be a serious problem. If you paid you staff properly they would have money to manage their personal finances, paying them for 15 minutes work and zero travelling time between clients is ludicrous, you should pay them for half an hour at least, regardless of the time they put in with their clients. I was a senior medical professional and if I had treated my staff the way you have been treating yours I would have been out of my job immediately - and deservedly so. Your rudeness and arrogance towards your staff is absolutely appalling. Instead of Mr Patrick organising staff to enter this message board making faux comments about how 'wonderful' he is (does he walk on water too?) he would have been better advised to hold a meeting and get all grievances out in the open and then set about changing his own work practices, perhaps them he may have won the contract back and he would have had happier more fulfilled staff.[/p][/quote]I agree that a happy workforce is vital but the point you make re the staff should be paid half an hour regardless of the time they spend at the client, if it is the case that the council pay Apex less if the carer leaves early the business would be bust within a month! JRanch55

7:53pm Sun 22 Dec 13

ninja99 says...

JRanch55 wrote:
GracieGracie wrote:
I am absolutely stunned at some of the comments I have read on here from people posing to be carers who are quite obviously Apex staff. I am not at all surprised that so many of your carers feel aggrieved if they are treated even remotely in the fashion to which you are communicating with them on here.

You have absolute no right to refer to their money management skills, you do not know their circumstances, but realise this, if Apex paid their staff properly, treated them properly and valued their work ethic and the care they show their clients (which does not seem to be in doubt) then you simply would not have this situation now. A happy workforce would not have taken issues this far, they simply wouldn't and from what I can envisage it is not just "a handful of troublemakers" it appears to be a serious problem. If you paid you staff properly they would have money to manage their personal finances, paying them for 15 minutes work and zero travelling time between clients is ludicrous, you should pay them for half an hour at least, regardless of the time they put in with their clients.

I was a senior medical professional and if I had treated my staff the way you have been treating yours I would have been out of my job immediately - and deservedly so. Your rudeness and arrogance towards your staff is absolutely appalling.

Instead of Mr Patrick organising staff to enter this message board making faux comments about how 'wonderful' he is (does he walk on water too?) he would have been better advised to hold a meeting and get all grievances out in the open and then set about changing his own work practices, perhaps them he may have won the contract back and he would have had happier more fulfilled staff.
I agree that a happy workforce is vital but the point you make re the staff should be paid half an hour regardless of the time they spend at the client, if it is the case that the council pay Apex less if the carer leaves early the business would be bust within a month!
Thank you gracie gracie gor your comment we tried the meeting approach since April this year and unfortunately it has now come to the point where our only option was to go to a union it is not a few trouble makers that are making something out of nothing we have had a lot more interest from other branches than Winchester . Wanting to come on board you cam tell that previous comments were from staff in the head office as it has all now gone quite over the weekend but we fully expect these to start again when office hrs resume tomorrow .my argument is if you worked in a shop and we're rostered 7-4 you would get paif all of that bar your lunch break so why should it be different for us . Some days we are out for 20hrs plus a day in all manor of weather conditions . It is a shame we have had to resort to these measures but unfortunately it has had been brushed under the carpet for far to long . We still Carry on for the people who we care for thank you for your comments and understanding .
[quote][p][bold]JRanch55[/bold] wrote: [quote][p][bold]GracieGracie[/bold] wrote: I am absolutely stunned at some of the comments I have read on here from people posing to be carers who are quite obviously Apex staff. I am not at all surprised that so many of your carers feel aggrieved if they are treated even remotely in the fashion to which you are communicating with them on here. You have absolute no right to refer to their money management skills, you do not know their circumstances, but realise this, if Apex paid their staff properly, treated them properly and valued their work ethic and the care they show their clients (which does not seem to be in doubt) then you simply would not have this situation now. A happy workforce would not have taken issues this far, they simply wouldn't and from what I can envisage it is not just "a handful of troublemakers" it appears to be a serious problem. If you paid you staff properly they would have money to manage their personal finances, paying them for 15 minutes work and zero travelling time between clients is ludicrous, you should pay them for half an hour at least, regardless of the time they put in with their clients. I was a senior medical professional and if I had treated my staff the way you have been treating yours I would have been out of my job immediately - and deservedly so. Your rudeness and arrogance towards your staff is absolutely appalling. Instead of Mr Patrick organising staff to enter this message board making faux comments about how 'wonderful' he is (does he walk on water too?) he would have been better advised to hold a meeting and get all grievances out in the open and then set about changing his own work practices, perhaps them he may have won the contract back and he would have had happier more fulfilled staff.[/p][/quote]I agree that a happy workforce is vital but the point you make re the staff should be paid half an hour regardless of the time they spend at the client, if it is the case that the council pay Apex less if the carer leaves early the business would be bust within a month![/p][/quote]Thank you gracie gracie gor your comment we tried the meeting approach since April this year and unfortunately it has now come to the point where our only option was to go to a union it is not a few trouble makers that are making something out of nothing we have had a lot more interest from other branches than Winchester . Wanting to come on board you cam tell that previous comments were from staff in the head office as it has all now gone quite over the weekend but we fully expect these to start again when office hrs resume tomorrow .my argument is if you worked in a shop and we're rostered 7-4 you would get paif all of that bar your lunch break so why should it be different for us . Some days we are out for 20hrs plus a day in all manor of weather conditions . It is a shame we have had to resort to these measures but unfortunately it has had been brushed under the carpet for far to long . We still Carry on for the people who we care for thank you for your comments and understanding . ninja99

12:00am Mon 23 Dec 13

Jenniferjones says...

fedupwithscroungers wrote:
Jenniferjones wrote:
I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.
Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay.
As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.
Do you understand 'fedupwithscroungers
' what minimum wage is - it is a legal reqirement - if a business is not prepared to pay minimum wage - don't set yourself up as a employer -
[quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Jenniferjones[/bold] wrote: I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.[/p][/quote]Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay. As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.[/p][/quote]Do you understand 'fedupwithscroungers ' what minimum wage is - it is a legal reqirement - if a business is not prepared to pay minimum wage - don't set yourself up as a employer - Jenniferjones

7:03am Mon 23 Dec 13

Sam1978-1 says...

Jenniferjones wrote:
fedupwithscroungers wrote:
Jenniferjones wrote:
I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.
Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay.
As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.
Do you understand 'fedupwithscroungers

' what minimum wage is - it is a legal reqirement - if a business is not prepared to pay minimum wage - don't set yourself up as a employer -
If you work 37.5 hours, you will receive half of your hourly rate for that half hour of work. Depending on your pay rate, you could construe this as being paid below NMW. What I'm trying to say here is that it is acceptable to be paid for what time you put into doing a job, and indeed if you WORK and EARN a half hours salary, then that's all you expect to be paid. The only way to get around this situation is to have a customer in the front of your car, where you can care for them whilst driving to your next appointment!
[quote][p][bold]Jenniferjones[/bold] wrote: [quote][p][bold]fedupwithscroungers[/bold] wrote: [quote][p][bold]Jenniferjones[/bold] wrote: I wonder how much the Apex charges to provide the care service? bet is is vastly more than minimum wage - shame on you - pay a living wage.[/p][/quote]Did you actually read the story Jennifer? It states this quite clearly, unless you run your own business you have no idea of what it actually costs to run a company, with holidays and Sick pay. As a business man myself I know that to employ someone i need to earn at least 3 times their salary otherwise it's a stand still or go backwards move.[/p][/quote]Do you understand 'fedupwithscroungers ' what minimum wage is - it is a legal reqirement - if a business is not prepared to pay minimum wage - don't set yourself up as a employer -[/p][/quote]If you work 37.5 hours, you will receive half of your hourly rate for that half hour of work. Depending on your pay rate, you could construe this as being paid below NMW. What I'm trying to say here is that it is acceptable to be paid for what time you put into doing a job, and indeed if you WORK and EARN a half hours salary, then that's all you expect to be paid. The only way to get around this situation is to have a customer in the front of your car, where you can care for them whilst driving to your next appointment! Sam1978-1

10:10am Mon 23 Dec 13

1Steve says...

Apex Care’s staff on zero hours contracts do not receive any pay for time spent working for the employer other than for “contact time”. This brings their hourly rate well below the minimum wage. Although this unlawful practice has been brought to their attention by UNISON, Apex Care is continuing to refuse to pay its staff for any time between homecare visits, resulting in staff receiving as little as £3.50 per hour for a morning shift of more than 5 hours. In April Apex introduced a new scheme for paying zero-hours staff only by the minute – although contracts state they are paid according to the agreed rotas, which are by the quarter hour.
Is this how we want staff caring for our elderly and vulnerable friends and relatives treated?
Mr Patrick is not the only employer exploiting their staff in this way, but he has been exposed and needs to accept that, aopologise and pay his staff at least the minimum wage for their shift including travel time from now on.
Apex Care’s staff on zero hours contracts do not receive any pay for time spent working for the employer other than for “contact time”. This brings their hourly rate well below the minimum wage. Although this unlawful practice has been brought to their attention by UNISON, Apex Care is continuing to refuse to pay its staff for any time between homecare visits, resulting in staff receiving as little as £3.50 per hour for a morning shift of more than 5 hours. In April Apex introduced a new scheme for paying zero-hours staff only by the minute – although contracts state they are paid according to the agreed rotas, which are by the quarter hour. Is this how we want staff caring for our elderly and vulnerable friends and relatives treated? Mr Patrick is not the only employer exploiting their staff in this way, but he has been exposed and needs to accept that, aopologise and pay his staff at least the minimum wage for their shift including travel time from now on. 1Steve

10:19am Mon 23 Dec 13

1Steve says...

Apex Care staff on zero hours contracts only receive pay for 'contact time' with clients. As they have to travel between appointents, this brings their hourly rate well below the minimum wage; unless Mr Patrick can rent them a time machine instead of the advertising mobile he currently charges his staff to use.
Although the unlawful practice of not paying for travel time has been brought to their attention by UNISON, Apex is stuill refusing to pay its staff for any time between homecare visits, resulting in their receiving as little as £3.50 per hour. In April Apex also sought to minuimise pay to its staff with a new scheme to pay zero-hours them by the minute.
Mr Patrick has been caught, he is not the only employer exploiting his staff this way, but rather than moan about it, he should do the right thing, apologise and pay his staff at least the minimum wage for the time they are with clients and the journeys in between.
Apex Care staff on zero hours contracts only receive pay for 'contact time' with clients. As they have to travel between appointents, this brings their hourly rate well below the minimum wage; unless Mr Patrick can rent them a time machine instead of the advertising mobile he currently charges his staff to use. Although the unlawful practice of not paying for travel time has been brought to their attention by UNISON, Apex is stuill refusing to pay its staff for any time between homecare visits, resulting in their receiving as little as £3.50 per hour. In April Apex also sought to minuimise pay to its staff with a new scheme to pay zero-hours them by the minute. Mr Patrick has been caught, he is not the only employer exploiting his staff this way, but rather than moan about it, he should do the right thing, apologise and pay his staff at least the minimum wage for the time they are with clients and the journeys in between. 1Steve

10:54am Mon 23 Dec 13

Sam1978-1 says...

1Steve wrote:
Apex Care staff on zero hours contracts only receive pay for 'contact time' with clients. As they have to travel between appointents, this brings their hourly rate well below the minimum wage; unless Mr Patrick can rent them a time machine instead of the advertising mobile he currently charges his staff to use.
Although the unlawful practice of not paying for travel time has been brought to their attention by UNISON, Apex is stuill refusing to pay its staff for any time between homecare visits, resulting in their receiving as little as £3.50 per hour. In April Apex also sought to minuimise pay to its staff with a new scheme to pay zero-hours them by the minute.
Mr Patrick has been caught, he is not the only employer exploiting his staff this way, but rather than moan about it, he should do the right thing, apologise and pay his staff at least the minimum wage for the time they are with clients and the journeys in between.
Why should he pay for his staff to drive? He is running a home carer company, not a contract driver business.
[quote][p][bold]1Steve[/bold] wrote: Apex Care staff on zero hours contracts only receive pay for 'contact time' with clients. As they have to travel between appointents, this brings their hourly rate well below the minimum wage; unless Mr Patrick can rent them a time machine instead of the advertising mobile he currently charges his staff to use. Although the unlawful practice of not paying for travel time has been brought to their attention by UNISON, Apex is stuill refusing to pay its staff for any time between homecare visits, resulting in their receiving as little as £3.50 per hour. In April Apex also sought to minuimise pay to its staff with a new scheme to pay zero-hours them by the minute. Mr Patrick has been caught, he is not the only employer exploiting his staff this way, but rather than moan about it, he should do the right thing, apologise and pay his staff at least the minimum wage for the time they are with clients and the journeys in between.[/p][/quote]Why should he pay for his staff to drive? He is running a home carer company, not a contract driver business. Sam1978-1

2:56pm Mon 23 Dec 13

1Steve says...

He should pay his staff between appointments because its the law to do so, his staff are working when travelling between clients.
He should pay his staff between appointments because its the law to do so, his staff are working when travelling between clients. 1Steve

11:20pm Mon 23 Dec 13

Jenniferjones says...

MrsJ.Gibbons83 wrote:
I have worked for Mr Patrick and i have family members who are currently clients of Mr Patrick, I can assure you these accusations are all FALSE!! This has been blown out of proportion he is a very kind and caring man. I think this is truly upseting exspecially for Mr Patrick. I am certain that they do not get paid under the min wage and this is all RUBBISH and carers seeking attention and trying to cause unnecessary trouble. Its The Hampshire County Councils Policy to log in and out of clients houses and if carers refuse to do so they are only shooting themselves in the foot. I think all this rubbish about excess on car fees?? The company provides cars to carers to help carers who need work and dont have any transport and this has been turned around just like everything else. I dont really understand what Mr Patricks car has to do with any of this? I thought this was a Minimum wage issue? I dont think a car would stop 1000's of carers getting paid? Surely this is a lack of education problem from the public's accusations. From what i can see this is a cry for attention and nothing else! I am happy to support this company and Mr Partick as i know how this company would go out of there way for the clients and staff, its a shame about the Black sheep that have caused these issues.
Not sure you have grasped the issue here the council are not using this company as they are not paying minimum wage to their staff simple as that - the law is straightforward = an employer must pay at least minimum wage not less =
[quote][p][bold]MrsJ.Gibbons83[/bold] wrote: I have worked for Mr Patrick and i have family members who are currently clients of Mr Patrick, I can assure you these accusations are all FALSE!! This has been blown out of proportion he is a very kind and caring man. I think this is truly upseting exspecially for Mr Patrick. I am certain that they do not get paid under the min wage and this is all RUBBISH and carers seeking attention and trying to cause unnecessary trouble. Its The Hampshire County Councils Policy to log in and out of clients houses and if carers refuse to do so they are only shooting themselves in the foot. I think all this rubbish about excess on car fees?? The company provides cars to carers to help carers who need work and dont have any transport and this has been turned around just like everything else. I dont really understand what Mr Patricks car has to do with any of this? I thought this was a Minimum wage issue? I dont think a car would stop 1000's of carers getting paid? Surely this is a lack of education problem from the public's accusations. From what i can see this is a cry for attention and nothing else! I am happy to support this company and Mr Partick as i know how this company would go out of there way for the clients and staff, its a shame about the Black sheep that have caused these issues.[/p][/quote]Not sure you have grasped the issue here the council are not using this company as they are not paying minimum wage to their staff simple as that - the law is straightforward = an employer must pay at least minimum wage not less = Jenniferjones

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