West Shore tower blocks in Southampton have leaking windows after £9m refit

Daily Echo: Louise Smith has to put towels down to soak up water from the leading windows. Louise Smith has to put towels down to soak up water from the leading windows.

IT was a £9 million pound revamp that aimed to slash the energy use in more than 500 high rise households as well as helping the environment.

But defective windows have left high rise tenants facing sky high energy bills over the festive period as they battle bone-chilling draughts and leaks.

Now city housing bosses have ordered their officers to dish out plastic sheeting to households while engineers try to make the homes weather tight.

The homes facing Southampton Water are being battered by the worst storms to hit the country for 20 years.

Council housing chiefs have also launched a review of all the hundreds of new windows that have been installed under the revamp programme.

Meanwhile International Way residents have been forced to ramp up their heating – as well as constantly bundling wet towels used to soak up leaks into their washer dryers.

Mum-of-one Louise Smith is one of hundreds of residents living in the south-facing side of the tower blocks in Weston. She said her Christmas was ruined by constantly having to plaster the area around the window with towels to soak up water.

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She said: “It’s just too much. It is causing so much stress to people.

“I can’t leave the house because I am scared it will flood when I am not here.

“We have not gone out as much this Christmas because we are scared to leave it in case it floods.

“I have just had enough.”

Her self-employed taxi driver husband Andrew said he has had to stay home and lose income just to deal with the constant flooding.

He said: “If I don’t go to work I don’t get paid.”

On the floor below neighbour Josh Way, 21, said: “It’s a bit of a nightmare. Every time it rains the floor gets flooded and it’s chaos.”

The windows were installed as part of a £9m refurbishment contract between Southampton City Council and British Gas.

But as previously reported the project has been hit by concerns over workmanship and safety.

In 2012 housing bosses called a halt to work just days into the beginning of the revampof the 520 flats after a flood of complaints regarding bad plastering, badly fitted windows and safety concerns over heating pipes.

But after an inspection the work continued for the next 18 months.

Yet residents say after work was completed last year (2013) the windows were not water tight and the situation has been getting worse, with the areas around the windows being damaged by constant damp.

Oslo Towers block rep and resident Val Abbott, 62, said: “These are our homes and we should not have to put up with it.

“I never want to put up with this again. We are so fed up.

“Our heating just goes out of the window.

It is dangerous, too, because there is a double power point under the window sill.”

“The wind comes in through the window and keeps you awake at night because the window frames are moving.

“I am so depressed. I am near enough in tears about this.”

Housing boss and ward councillor Warwick Payne, left, said the council in-house maintenance team has been on site and a review will be carried out.

He said: “The council is in a position where it does have a nice, crisp guarantee for the work in its back pocket, so there won’t be any cost to the taxpayer.

“The important thing right now is that residents have safe windows that aren’t leaking water and it is key to ensure that the firm who fitted the windows comes back to carry out work to repair them.

“Certainly questions will be asked of the firm that put the windows in to see why this has happened. We like doing business with professionals and we expect this issue to be put right as soon as possible.”

Leonie Edwards, of British Gas, said: “I am sorry that the residents of International Way have had leaking windows during the recent extreme weather.

“We investigated the problem as soon as we were aware and we believe we have a solution in place.

“We have been working closely with Sovereign Windows and we visited the homes with them.

Sovereign will begin installing additional seals to the windows early in the new year and we will be putting right any damage to the affected homes.”

She added that the contractor will make modifications to the windows so they are sealed to protect homes from the extreme weather that we are experiencing.

Comments (44)

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11:09am Mon 6 Jan 14

sotonboy84 says...

All a tad dramatic really. Are they hoping for compensation?

Particularly like the part where the woman said her Christmas was ruined because she had to put some towels on the window sill. Get a grip woman. If she can't leave the house - “I can’t leave the house because I am scared it will flood when I am not here" then why has her taxi driver husband been staying at home and losing income?
All a tad dramatic really. Are they hoping for compensation? Particularly like the part where the woman said her Christmas was ruined because she had to put some towels on the window sill. Get a grip woman. If she can't leave the house - “I can’t leave the house because I am scared it will flood when I am not here" then why has her taxi driver husband been staying at home and losing income? sotonboy84

11:12am Mon 6 Jan 14

OSPREYSAINT says...

Should be a simple fix by any professional installer, just need to ask the right person.
Should be a simple fix by any professional installer, just need to ask the right person. OSPREYSAINT

11:13am Mon 6 Jan 14

MrBrightside85 says...

Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows!

How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it. MrBrightside85

11:30am Mon 6 Jan 14

chimneysweep 1234 says...

Funny I see his taxi around a lot guess someone stole his taxi or using it without permission then
Funny I see his taxi around a lot guess someone stole his taxi or using it without permission then chimneysweep 1234

11:30am Mon 6 Jan 14

chimneysweep 1234 says...

Funny I see his taxi around a lot guess someone stole his taxi or using it without permission then
Funny I see his taxi around a lot guess someone stole his taxi or using it without permission then chimneysweep 1234

11:31am Mon 6 Jan 14

lofty1990 says...

We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on!
We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on! lofty1990

11:33am Mon 6 Jan 14

Dasal says...

MrBrightside85 wrote:
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows!

How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
Oh dear,
Seconds away - Round one.
[quote][p][bold]MrBrightside85[/bold] wrote: Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.[/p][/quote]Oh dear, Seconds away - Round one. Dasal

11:37am Mon 6 Jan 14

derek james says...

i strongly suspect the council got the cheapest window installer they could and now they are paying the price, maybe this some sort of scheme paid for out of electricity/gas bills (would seem so with british gas on board) in which case they will be the cheapest just as the insulation they fit and boilers would be
i strongly suspect the council got the cheapest window installer they could and now they are paying the price, maybe this some sort of scheme paid for out of electricity/gas bills (would seem so with british gas on board) in which case they will be the cheapest just as the insulation they fit and boilers would be derek james

11:54am Mon 6 Jan 14

Datarater says...

It's time to privatise all council housing. The councils budget is £2600 per year per resident. They are burning our cash as if there is no tomorrow.
It's time to privatise all council housing. The councils budget is £2600 per year per resident. They are burning our cash as if there is no tomorrow. Datarater

12:17pm Mon 6 Jan 14

ToastyTea says...

"as they battle bone-chilling draughts " Um have they seen the weather in the US at the moment ? that's bone chilling.
“I can’t leave the house because I am scared it will flood when I am not here. " Um it's a high rise flat, not a house by a flooding river. Flat's won't get flooded by a bit of rain.
"as they battle bone-chilling draughts " Um have they seen the weather in the US at the moment ? that's bone chilling. “I can’t leave the house because I am scared it will flood when I am not here. " Um it's a high rise flat, not a house by a flooding river. Flat's won't get flooded by a bit of rain. ToastyTea

12:33pm Mon 6 Jan 14

hulla baloo says...

Shut up and enjoy the view.
Shut up and enjoy the view. hulla baloo

12:34pm Mon 6 Jan 14

elvisimo says...

don't wear T Shirts with your name on it.
don't wear T Shirts with your name on it. elvisimo

12:46pm Mon 6 Jan 14

Maine Lobster says...

MrBrightside85 wrote:
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
You are mistaken. There is a heating charge within the rent for these properties. It is not free as you are claiming. The properties are paid for and maintained by the Council through rent income and the Council invests that money in updating windows and other facilities on a non profit basis, not for financial gain, as in the private sector. Possibly why some private landlords don't improve or maintain their properties to an acceptable standard.
That said, there are obviously problems here if water is coming in and if that is the case, the Council will no doubt be seeking repirs through their contractors who replaced the windows.
[quote][p][bold]MrBrightside85[/bold] wrote: Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.[/p][/quote]You are mistaken. There is a heating charge within the rent for these properties. It is not free as you are claiming. The properties are paid for and maintained by the Council through rent income and the Council invests that money in updating windows and other facilities on a non profit basis, not for financial gain, as in the private sector. Possibly why some private landlords don't improve or maintain their properties to an acceptable standard. That said, there are obviously problems here if water is coming in and if that is the case, the Council will no doubt be seeking repirs through their contractors who replaced the windows. Maine Lobster

12:58pm Mon 6 Jan 14

sotonboy84 says...

lofty1990 wrote:
We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on!
Maybe use a bit of iniative and do some DIY until the 20th is it's that bad.

Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.
[quote][p][bold]lofty1990[/bold] wrote: We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on![/p][/quote]Maybe use a bit of iniative and do some DIY until the 20th is it's that bad. Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner. sotonboy84

1:03pm Mon 6 Jan 14

lofty1990 says...

sotonboy84 wrote:
lofty1990 wrote:
We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on!
Maybe use a bit of iniative and do some DIY until the 20th is it's that bad.

Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.
I Have done some DIY Thank you very much but there is only so much you can do when the water its pooring out the windows! And we would have got this sorted sooner if we new that we had the problem. It has only started since this bad weather.
[quote][p][bold]sotonboy84[/bold] wrote: [quote][p][bold]lofty1990[/bold] wrote: We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on![/p][/quote]Maybe use a bit of iniative and do some DIY until the 20th is it's that bad. Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.[/p][/quote]I Have done some DIY Thank you very much but there is only so much you can do when the water its pooring out the windows! And we would have got this sorted sooner if we new that we had the problem. It has only started since this bad weather. lofty1990

1:32pm Mon 6 Jan 14

bigfella777 says...

Oslo Towers block rep and resident Val Abbott, 62, said: “These are our homes and we should not have to put up with it.

No they are not your homes, they belong to the council, you are just the tenants.If the flats are unsatisfactory you could always go and buy your own property and fit new double glazing like others have to.
And whoever knocked that up should be ashamed.
Oslo Towers block rep and resident Val Abbott, 62, said: “These are our homes and we should not have to put up with it. No they are not your homes, they belong to the council, you are just the tenants.If the flats are unsatisfactory you could always go and buy your own property and fit new double glazing like others have to. And whoever knocked that up should be ashamed. bigfella777

1:55pm Mon 6 Jan 14

SPIKEISLANDTRADER says...

INTERNATIONAL WAY >> OSLO / CANBERRA >>> ROTTERDAM , The crack dens are a wash !! its raining COKE / CANNABIS & SMACK , surely there s a roche or 2 to fill the gaps !
INTERNATIONAL WAY >> OSLO / CANBERRA >>> ROTTERDAM , The crack dens are a wash !! its raining COKE / CANNABIS & SMACK , surely there s a roche or 2 to fill the gaps ! SPIKEISLANDTRADER

2:39pm Mon 6 Jan 14

r dido says...

I see Warwick Pane, is addressing the problem, like he's also sorting out the problem family again in this days echo. Why can't the family be named & shamed the victims of them have to appear in the press &put themselves at risk of more abuse.
His solution for similar problems for uneighbourly behaviour from kids in the Centenary Quay developement is to shift the unrulies to a Cattle Pen up near the sewerage works, after of course " Consulting"the people up in that area, now to be plagued by it
Cheap Talk Mr Pane no consultations yet? Or just lies again?
Why cant the developers buuild play areas in the Quay area being developed.
Also if by some chance that family are being housed in Quayside, & their behaviour doesn't change, perhaps they could be rehoused to the Cattle Pen
I see Warwick Pane, is addressing the problem, like he's also sorting out the problem family again in this days echo. Why can't the family be named & shamed the victims of them have to appear in the press &put themselves at risk of more abuse. His solution for similar problems for uneighbourly behaviour from kids in the Centenary Quay developement is to shift the unrulies to a Cattle Pen up near the sewerage works, after of course " Consulting"the people up in that area, now to be plagued by it Cheap Talk Mr Pane no consultations yet? Or just lies again? Why cant the developers buuild play areas in the Quay area being developed. Also if by some chance that family are being housed in Quayside, & their behaviour doesn't change, perhaps they could be rehoused to the Cattle Pen r dido

2:48pm Mon 6 Jan 14

befriendly says...

The council have a guarantee, so it won't cost them a penny to fix. Well not until the company unexplainedly goes out of business. A not uncommon practice I've heard.
The council have a guarantee, so it won't cost them a penny to fix. Well not until the company unexplainedly goes out of business. A not uncommon practice I've heard. befriendly

3:43pm Mon 6 Jan 14

chimneysweep 1234 says...

It's Weston who cares
It's Weston who cares chimneysweep 1234

3:49pm Mon 6 Jan 14

wwozzer says...

I'm no glazing expert but I suspect having your windows open isn't helping!
I'm no glazing expert but I suspect having your windows open isn't helping! wwozzer

3:56pm Mon 6 Jan 14

wwozzer says...

I'm no glazing expert but wouldn't it help to actually close the window!? and when it is closed maybe gaffer tape it around the edges as a temporary solution? that's got to be better than being too scared to leave the house in case it turns into a high rise version of the Romsey Rapids.
I'm no glazing expert but wouldn't it help to actually close the window!? and when it is closed maybe gaffer tape it around the edges as a temporary solution? that's got to be better than being too scared to leave the house in case it turns into a high rise version of the Romsey Rapids. wwozzer

4:22pm Mon 6 Jan 14

Fatty x Ford Worker says...

A quick cheap job !
A quick cheap job ! Fatty x Ford Worker

4:30pm Mon 6 Jan 14

chimneysweep 1234 says...

Funny how the unemployed have time to watch and pay for sky TV ..have big screen TV and the like ..The heating is in with the rent as well she knows ..also no need for tumble those flats are so warm u can dry stuff in 5 min in them rubbish flats ..insane to live in Weston dump yard
Funny how the unemployed have time to watch and pay for sky TV ..have big screen TV and the like ..The heating is in with the rent as well she knows ..also no need for tumble those flats are so warm u can dry stuff in 5 min in them rubbish flats ..insane to live in Weston dump yard chimneysweep 1234

4:41pm Mon 6 Jan 14

tootle says...

MrBrightside85 wrote:
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows!

How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
These are brand new windows and shouldn't leak so it needs sorting. Daughter has a flat there which isn't leaking and hopefully wont be. However she is jamming balcony windows shut because nobody fitted any handles to date!. Was a bit of a mish mash job - some good, some bad. As to heating: that is new to and tenants are paying directly for their heating for the first time(and there's issues there as well). It is supposed to be cost effective and daughter is finding it cheaper than the amount previously charged in the rent but she is conscious of her pennies and wears nice thick jumpers rather than t-shirts indoors. It is all under warranty, any issues daughter has had have been speedily dealt with but over Xmas is a difficult time for getting anything done quickly. Just because it is a council/rented property and a new installation does mean that DIY fixes are somewhat limited.
[quote][p][bold]MrBrightside85[/bold] wrote: Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.[/p][/quote]These are brand new windows and shouldn't leak so it needs sorting. Daughter has a flat there which isn't leaking and hopefully wont be. However she is jamming balcony windows shut because nobody fitted any handles to date!. Was a bit of a mish mash job - some good, some bad. As to heating: that is new to and tenants are paying directly for their heating for the first time(and there's issues there as well). It is supposed to be cost effective and daughter is finding it cheaper than the amount previously charged in the rent but she is conscious of her pennies and wears nice thick jumpers rather than t-shirts indoors. It is all under warranty, any issues daughter has had have been speedily dealt with but over Xmas is a difficult time for getting anything done quickly. Just because it is a council/rented property and a new installation does mean that DIY fixes are somewhat limited. tootle

5:19pm Mon 6 Jan 14

muccycm says...

I live in one of the flats that is leaking and yes I have tried to sort it myself by taping them up and putting towels underneath but its not good enough. im spending loads on heating and it doesn't work as the flats always cold and yes my partner works so we do pay ourselves and don't take any drugs or drink. I hate that everyone in Weston gets stuck with the same stamp!!!
I live in one of the flats that is leaking and yes I have tried to sort it myself by taping them up and putting towels underneath but its not good enough. im spending loads on heating and it doesn't work as the flats always cold and yes my partner works so we do pay ourselves and don't take any drugs or drink. I hate that everyone in Weston gets stuck with the same stamp!!! muccycm

5:31pm Mon 6 Jan 14

totton lady says...

I think your all scum for slagging off a person for where they live, how they dress and what they look like. You are all sad individuals
I think your all scum for slagging off a person for where they live, how they dress and what they look like. You are all sad individuals totton lady

5:38pm Mon 6 Jan 14

debzy82 says...

MrBrightside85 wrote:
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows!

How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
Free underFLOOR heating? Since when?

The underfloor heating has never been free, for a 2 bed flat it costs the TENANT (working or on benefits) almost £17 a week, 52 weeks a year. Can we use it for all of those 52 weeks? No, the council turn it off between March and October. It's also not in every room.
Storage heaters are next to useless and barely heat a room.
[quote][p][bold]MrBrightside85[/bold] wrote: Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.[/p][/quote]Free underFLOOR heating? Since when? The underfloor heating has never been free, for a 2 bed flat it costs the TENANT (working or on benefits) almost £17 a week, 52 weeks a year. Can we use it for all of those 52 weeks? No, the council turn it off between March and October. It's also not in every room. Storage heaters are next to useless and barely heat a room. debzy82

5:50pm Mon 6 Jan 14

mickey01 says...

maybe thats what you get for having british gas putting the windows in they really are a useless company since it all went private
maybe thats what you get for having british gas putting the windows in they really are a useless company since it all went private mickey01

6:23pm Mon 6 Jan 14

bigfella777 says...

wwozzer wrote:
I'm no glazing expert but I suspect having your windows open isn't helping!
That's to let the smoke out
[quote][p][bold]wwozzer[/bold] wrote: I'm no glazing expert but I suspect having your windows open isn't helping![/p][/quote]That's to let the smoke out bigfella777

6:38pm Mon 6 Jan 14

solomum says...

bigfella777 wrote:
Oslo Towers block rep and resident Val Abbott, 62, said: “These are our homes and we should not have to put up with it.

No they are not your homes, they belong to the council, you are just the tenants.If the flats are unsatisfactory you could always go and buy your own property and fit new double glazing like others have to.
And whoever knocked that up should be ashamed.
You obviously do not know the meaning of a home. A home is where you live and where you feel safe and secure, regardless of whether or not you own it. Feel blessed that you can afford to own your own property. Not everyone is in that fortunate position.
[quote][p][bold]bigfella777[/bold] wrote: Oslo Towers block rep and resident Val Abbott, 62, said: “These are our homes and we should not have to put up with it. No they are not your homes, they belong to the council, you are just the tenants.If the flats are unsatisfactory you could always go and buy your own property and fit new double glazing like others have to. And whoever knocked that up should be ashamed.[/p][/quote]You obviously do not know the meaning of a home. A home is where you live and where you feel safe and secure, regardless of whether or not you own it. Feel blessed that you can afford to own your own property. Not everyone is in that fortunate position. solomum

6:48pm Mon 6 Jan 14

Palm tree says...

I don't care what people say, I am entitled to my opinion , the same you are yours . I work and I pay rent and all my other bills
I don't care what people say, I am entitled to my opinion , the same you are yours . I work and I pay rent and all my other bills Palm tree

6:54pm Mon 6 Jan 14

biffrty says...

There's water everywhere and I can't see where I'm going....
Panic over.
I'm standing by the shore
There's water everywhere and I can't see where I'm going.... Panic over. I'm standing by the shore biffrty

7:47pm Mon 6 Jan 14

septuagenarian says...

What it needs is for a couple of blokes on sky-hooks with a few tubes of sealer to go aound the frames on the outside. EASY.
What it needs is for a couple of blokes on sky-hooks with a few tubes of sealer to go aound the frames on the outside. EASY. septuagenarian

8:20pm Mon 6 Jan 14

lofty1990 says...

Ohce Yliad wrote:
lofty1990 wrote:
We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on!
Oh its always someone else's fault. Quit sponging and buy your own property. Hey, if you decided to have 3 children, why didn't you get some accommodation of your own before starting a family. Better still, just keep complaining!
For a start who the Hell are you! you Clown!! you do not know nothing about our situation, I work 2 jobs I do not sponge off no one!! I do not claim no benefits or ask for hand outs. Thank you! and if I want to start a family then I will. I pay for my children!! and if anyone is sponging its you my friend..
[quote][p][bold]Ohce Yliad[/bold] wrote: [quote][p][bold]lofty1990[/bold] wrote: We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on![/p][/quote]Oh its always someone else's fault. Quit sponging and buy your own property. Hey, if you decided to have 3 children, why didn't you get some accommodation of your own before starting a family. Better still, just keep complaining![/p][/quote]For a start who the Hell are you! you Clown!! you do not know nothing about our situation, I work 2 jobs I do not sponge off no one!! I do not claim no benefits or ask for hand outs. Thank you! and if I want to start a family then I will. I pay for my children!! and if anyone is sponging its you my friend.. lofty1990

8:25pm Mon 6 Jan 14

lofty1990 says...

muccycm wrote:
I live in one of the flats that is leaking and yes I have tried to sort it myself by taping them up and putting towels underneath but its not good enough. im spending loads on heating and it doesn't work as the flats always cold and yes my partner works so we do pay ourselves and don't take any drugs or drink. I hate that everyone in Weston gets stuck with the same stamp!!!
The problem is all the people commenting about you probs have grown up with rich mummy's and daddy's who paid for everything for them. they have not had to work there way in life, screw them coz they have no idea!
[quote][p][bold]muccycm[/bold] wrote: I live in one of the flats that is leaking and yes I have tried to sort it myself by taping them up and putting towels underneath but its not good enough. im spending loads on heating and it doesn't work as the flats always cold and yes my partner works so we do pay ourselves and don't take any drugs or drink. I hate that everyone in Weston gets stuck with the same stamp!!![/p][/quote]The problem is all the people commenting about you probs have grown up with rich mummy's and daddy's who paid for everything for them. they have not had to work there way in life, screw them coz they have no idea! lofty1990

8:33pm Mon 6 Jan 14

Inform Al says...

tootle wrote:
MrBrightside85 wrote:
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows!

How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
These are brand new windows and shouldn't leak so it needs sorting. Daughter has a flat there which isn't leaking and hopefully wont be. However she is jamming balcony windows shut because nobody fitted any handles to date!. Was a bit of a mish mash job - some good, some bad. As to heating: that is new to and tenants are paying directly for their heating for the first time(and there's issues there as well). It is supposed to be cost effective and daughter is finding it cheaper than the amount previously charged in the rent but she is conscious of her pennies and wears nice thick jumpers rather than t-shirts indoors. It is all under warranty, any issues daughter has had have been speedily dealt with but over Xmas is a difficult time for getting anything done quickly. Just because it is a council/rented property and a new installation does mean that DIY fixes are somewhat limited.
I am aware that the Weston Tenants are able to pay their own electric bills, unlike us where we live. I have to pay about £40 per month for heating that I actually do not use as I prefer the cold. That is an issue that we have been complaining about for years, and seemed to be getting somewhere with this when Phil Williams was the cabinet member for housing, unfortunately RS kicked him out and installed his mate Baillie and it's been downhill ever since.
[quote][p][bold]tootle[/bold] wrote: [quote][p][bold]MrBrightside85[/bold] wrote: Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.[/p][/quote]These are brand new windows and shouldn't leak so it needs sorting. Daughter has a flat there which isn't leaking and hopefully wont be. However she is jamming balcony windows shut because nobody fitted any handles to date!. Was a bit of a mish mash job - some good, some bad. As to heating: that is new to and tenants are paying directly for their heating for the first time(and there's issues there as well). It is supposed to be cost effective and daughter is finding it cheaper than the amount previously charged in the rent but she is conscious of her pennies and wears nice thick jumpers rather than t-shirts indoors. It is all under warranty, any issues daughter has had have been speedily dealt with but over Xmas is a difficult time for getting anything done quickly. Just because it is a council/rented property and a new installation does mean that DIY fixes are somewhat limited.[/p][/quote]I am aware that the Weston Tenants are able to pay their own electric bills, unlike us where we live. I have to pay about £40 per month for heating that I actually do not use as I prefer the cold. That is an issue that we have been complaining about for years, and seemed to be getting somewhere with this when Phil Williams was the cabinet member for housing, unfortunately RS kicked him out and installed his mate Baillie and it's been downhill ever since. Inform Al

8:59pm Mon 6 Jan 14

CrocsCrew says...

The woman in this article clearly likes throwing her heating money away, why the hell is she in a t-shirt in her so called cold damp flat? Her clothes would indicate to me that she is warm and dry and living by the sea. Millions of homeowners can't afford to replace their windows and would love to be paying just 17.50 pw on heating. If you don't like living in a council flat and it's not maintained to your so called high standards then buy a house and pay for all the improvements and repairs yourself. You decide to pay rent of 400.00 per month instead of a motgage of at least double that and you get everything done for you and yet you still whinge.
The woman in this article clearly likes throwing her heating money away, why the hell is she in a t-shirt in her so called cold damp flat? Her clothes would indicate to me that she is warm and dry and living by the sea. Millions of homeowners can't afford to replace their windows and would love to be paying just 17.50 pw on heating. If you don't like living in a council flat and it's not maintained to your so called high standards then buy a house and pay for all the improvements and repairs yourself. You decide to pay rent of 400.00 per month instead of a motgage of at least double that and you get everything done for you and yet you still whinge. CrocsCrew

8:59pm Mon 6 Jan 14

WILLIAM HAGUES TWIN BROTHER. says...

Where is this West Shore place , did they forget the dow corning ?
Where is this West Shore place , did they forget the dow corning ? WILLIAM HAGUES TWIN BROTHER.

9:17pm Mon 6 Jan 14

loosehead says...

lofty1990 wrote:
sotonboy84 wrote:
lofty1990 wrote:
We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on!
Maybe use a bit of iniative and do some DIY until the 20th is it's that bad.

Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.
I Have done some DIY Thank you very much but there is only so much you can do when the water its pooring out the windows! And we would have got this sorted sooner if we new that we had the problem. It has only started since this bad weather.
lofty I had a bungalow & had damp rising up the walls I used a dehumidifier until I could get the drains looked at it might be the way to go?
[quote][p][bold]lofty1990[/bold] wrote: [quote][p][bold]sotonboy84[/bold] wrote: [quote][p][bold]lofty1990[/bold] wrote: We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on![/p][/quote]Maybe use a bit of iniative and do some DIY until the 20th is it's that bad. Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.[/p][/quote]I Have done some DIY Thank you very much but there is only so much you can do when the water its pooring out the windows! And we would have got this sorted sooner if we new that we had the problem. It has only started since this bad weather.[/p][/quote]lofty I had a bungalow & had damp rising up the walls I used a dehumidifier until I could get the drains looked at it might be the way to go? loosehead

10:04pm Mon 6 Jan 14

lofty1990 says...

loosehead wrote:
lofty1990 wrote:
sotonboy84 wrote:
lofty1990 wrote:
We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on!
Maybe use a bit of iniative and do some DIY until the 20th is it's that bad.

Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.
I Have done some DIY Thank you very much but there is only so much you can do when the water its pooring out the windows! And we would have got this sorted sooner if we new that we had the problem. It has only started since this bad weather.
lofty I had a bungalow & had damp rising up the walls I used a dehumidifier until I could get the drains looked at it might be the way to go?
Thank you very much i will look into it : )
[quote][p][bold]loosehead[/bold] wrote: [quote][p][bold]lofty1990[/bold] wrote: [quote][p][bold]sotonboy84[/bold] wrote: [quote][p][bold]lofty1990[/bold] wrote: We are having the same problem in our flat, water leaking through the windows but our windows are old and the windows are coming away from the frame. We also have damp coming through the walls in different places. We called southampton city council and they said that there is nothing they can do till the 20th. We have a new born baby whos ill and 2 young children. Its soaking our carpet and sofa. Its not on![/p][/quote]Maybe use a bit of iniative and do some DIY until the 20th is it's that bad. Sounds like a longer term problem too with older windows and damp and not caused just by a bit of bad rain so with a new baby, maybe should have got this sorted a lot sooner.[/p][/quote]I Have done some DIY Thank you very much but there is only so much you can do when the water its pooring out the windows! And we would have got this sorted sooner if we new that we had the problem. It has only started since this bad weather.[/p][/quote]lofty I had a bungalow & had damp rising up the walls I used a dehumidifier until I could get the drains looked at it might be the way to go?[/p][/quote]Thank you very much i will look into it : ) lofty1990

11:57pm Mon 6 Jan 14

InCortesewetrust says...

MrBrightside85 wrote:
Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows!

How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.
Get off your high horse, stop talking about things you know nothing about, you sound like a biggot, you're surmiseing, the under floor heating was never free, it was £12 pw every week including summer months, it was only on for about 3 months of the year as only come on when temperature was very low, now the heating is optional but very expensive, why should people put up with inept and substandard workmanship? Council tenants or private? Do you think you are better than someone living in a council property?you are what's wrong with the world. Before you speak you should know what you are commenting on,otherwise you just sound like a stuck up idiot.
[quote][p][bold]MrBrightside85[/bold] wrote: Sky high energy bills? you must be taking the **** surely! They're council flats, which if they're anything like others in the city have free underground heating or free heating via storage heaters, Not to mention that free double glazed windows! How about the likes of using living it private accommodation, that don't have the luxury of new windows and do have to pay for every penny of heating they use. Council tenants don't know how easy they've got it.[/p][/quote]Get off your high horse, stop talking about things you know nothing about, you sound like a biggot, you're surmiseing, the under floor heating was never free, it was £12 pw every week including summer months, it was only on for about 3 months of the year as only come on when temperature was very low, now the heating is optional but very expensive, why should people put up with inept and substandard workmanship? Council tenants or private? Do you think you are better than someone living in a council property?you are what's wrong with the world. Before you speak you should know what you are commenting on,otherwise you just sound like a stuck up idiot. InCortesewetrust

5:43am Tue 7 Jan 14

skeptik says...

Never ceases to amaze just how many folk comment without bothering to use the technology available to check the facts - but hey that is how we elect governments.
Never ceases to amaze just how many folk comment without bothering to use the technology available to check the facts - but hey that is how we elect governments. skeptik

11:17am Wed 8 Jan 14

SPIKEISLANDTRADER says...

HOPE the council guys doing the repair s lock away their SILICON , we have wiped out GLUE sniffing , SILICON chewing will be the next sad craze
HOPE the council guys doing the repair s lock away their SILICON , we have wiped out GLUE sniffing , SILICON chewing will be the next sad craze SPIKEISLANDTRADER

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