Taxis must stop recording passengers (From Daily Echo)
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Southampton taxis must stop recording passengers rules Information Commissioner
10:46am Wednesday 25th July 2012 in Southampton
Taxis must stop recording passengers
Southampton City Council must stop recording passengers' and drivers' conversations in its taxis, the information watchdog said today.
Information Commissioner Christopher Graham said the city council had ''gone too far'' in its desire to ensure people's safety.
Most people would reasonably expect more privacy in the back of a cab, he suggested.
While CCTV can still be used in taxis, making it compulsory to record all conversations in taxis must stop, Mr Graham said.
''By requiring taxi operators to record all conversations and images while the vehicles are in use, Southampton City Council have gone too far.
''We recognise the council's desire to ensure the safety of passengers and drivers but this has to be balanced against the degree of privacy that most people would reasonably expect in the back of a taxi cab.
''It is only right that the privacy of drivers and passengers is respected.
''This is particularly important as many drivers will use their vehicles outside work.
''While CCTV can be used in taxis, local authorities must be sensible about the extent to which they mandate its use, particularly when audio recording is involved.''
The watchdog also revealed that a similar scheme in Oxford, which would have also recorded conversations, would breach the Data Protection Act and added that the council has now suspended the implementation of the policy.
''We hope this action sends a clear message to local authorities that they must properly consider all the legal obligations on them before requiring the installation of CCTV or similar equipment and that audio recording should be very much the exception, rather than the rule,'' Mr Graham said.
Images should only be recorded where it is ''clearly justifiable'' while audio recordings should only be made ''on very rare occasions, for example where there are a high number of serious incidents and where recording is triggered due to a specific threat in a taxi cab'', the watchdog said.
Nick Pickles, director of the civil liberties campaign group Big Brother Watch, said: ''Recording every minute of every passenger's conversations in taxis is an unjustified and intrusive measure, and we're pleased the Information Commissioner is now taking action against to stop Southampton council forcing taxi drivers to spy on their customers.
''What is deeply concerning is that two councils have made huge errors of judgment in pursuing audio recording in taxis and that is an issue the commissioner needs to urgently address.
''Across a whole range of issues councils time and time again fail to respect people's privacy and this attitude must be tackled.''
Deputy council leader Jacqui Rayment said: “We are disappointed with this decision as it is about safety for both the drivers and passengers.
“Data is encrypted, kept very securely and only downloaded if there is a specific complaint against a driver or if the police request access in order to investigate an alleged offence.
“When we received the preliminary enforcement notice in May the council responded to the Information Commissioner’s concerns about privacy but these reassurances have not been take on board in this judgement.
“We are currently taking legal advice on the next steps to take, including appeal.”
Comments(29)
The Phantomerer
says...
12:07pm Wed 25 Jul 12
sotonwinch09
says...
12:12pm Wed 25 Jul 12
The Phantomerer wrote:Ask your local MP.
Can we have CCTV to record all the taxis that don't stop at red lights and the taxi drivers that seem to have no understanding of traffic laws?
ajw1986
says...
12:30pm Wed 25 Jul 12
sotonwinch09 wrote:I'll add to that, to the fair few blimming taxi drivers i have had that seems to think that reading a catalogue or magazine whilst driving me need to be caught. Tellling them also doesn't help.
The Phantomerer wrote:Ask your local MP.
Can we have CCTV to record all the taxis that don't stop at red lights and the taxi drivers that seem to have no understanding of traffic laws?
bigfella777
says...
1:06pm Wed 25 Jul 12
Terry Nutkins
says...
1:06pm Wed 25 Jul 12
'Been busy mate?'
'What time did you start?'
'What time you're knocking off?'
Ted Rogers
says...
1:19pm Wed 25 Jul 12
The Phantomerer wrote:This is about the privacy of the passengers, not about driving style.
Can we have CCTV to record all the taxis that don't stop at red lights and the taxi drivers that seem to have no understanding of traffic laws?
There are cameras at certain lights that record ALL drivers who infringe the rules, most of those perpetrators won't be taxi drivers.
rich the stitch
says...
2:47pm Wed 25 Jul 12
rich the stitch
says...
2:49pm Wed 25 Jul 12
bigfella777 wrote:"While CCTV can still be used in taxis, making it compulsory to record all conversations in taxis must stop, Mr Graham said."
I wonder who will foot the bill for modifying all the existing systems that have already been fitted, taxpayer?
I would imagine they just turn the audio off.
rich the stitch
says...
2:52pm Wed 25 Jul 12
rich the stitch wrote:camara + audio
Why would you not want a camera in the taxi, it could help in stopping people doing a runner, assaulting the drive, oh hang on it would also show all the fares they collect off meter on a Friday/ Saturday night.
Georgem
says...
3:03pm Wed 25 Jul 12
bigfella777 wrote:Why not? It's the tax payer that wants it. Don't see why the drivers should fund these endless changes.
I wonder who will foot the bill for modifying all the existing systems that have already been fitted, taxpayer?
dolomiteman
says...
3:04pm Wed 25 Jul 12
rich the stitch wrote:Did you read the article, it is about recording AUDIO?
Why would you not want a camera in the taxi, it could help in stopping people doing a runner, assaulting the drive, oh hang on it would also show all the fares they collect off meter on a Friday/ Saturday night.
owen_thesaints
says...
3:18pm Wed 25 Jul 12
dolomiteman wrote:Did you read the article, it is about recording AUDIO and IMAGES?
rich the stitch wrote:Did you read the article, it is about recording AUDIO?
Why would you not want a camera in the taxi, it could help in stopping people doing a runner, assaulting the drive, oh hang on it would also show all the fares they collect off meter on a Friday/ Saturday night.
''By requiring taxi operators to record all conversations and images while the vehicles are in use, Southampton City Council have gone too far."
Jesus_02
says...
3:19pm Wed 25 Jul 12
It is worth noting, drivers had to pay for the units when they introduced CCTV. Also, that there was no competition so they could only have a unit fitted by a pre agreed agent (a certain amount of palm greasing in those situations is inevitable). I would imagine, if there is a requirement to reconfigure these units the same rules would apply.
Effectively meaning Taxi drivers will have been charged twice for something that they didn’t want or need and had no freedom to get for a reasonable price
ALDEBARAN
says...
3:45pm Wed 25 Jul 12
The Phantomerer
says...
4:16pm Wed 25 Jul 12
Ted Rogers wrote:Thank you for explaining that.
The Phantomerer wrote:This is about the privacy of the passengers, not about driving style.
Can we have CCTV to record all the taxis that don't stop at red lights and the taxi drivers that seem to have no understanding of traffic laws?
There are cameras at certain lights that record ALL drivers who infringe the rules, most of those perpetrators won't be taxi drivers.
Indeed most drivers who infringe road traffic rules are not likely to be taxi drivers because most drivers are not taxi drivers. However, my experience as a pedestrian in Southampton leads me to conclude that there seems to be a sizeable minority of taxi drivers that, for example, fail to stop at red lights; assume that a flashing amber light on a crossing means rev engine, sound horn, and shout obscenities at pedestrians still crossing the road; fail to indicate; do not look before pulling out of a side road; do not give way to pedestrians who are already crossing a side road that they wish to turn into etc etc. Granted other drivers may also do this, but taxi drivers spend all their working time on the road so should understand and abide by traffic laws. If there were cameras recording what they were doing on the road it would be easier to tackle this behaviour. A pedestrian or other road user could report a dangerous incident and footage could be reviewed, then it could be explained to the taxi driver that driving through a red light (or whatever else they did wrong) is illegal and dangerous, because some of them don't seem to have any understanding of the rules of the road, which reflects badly on the majority of taxi drivers that do understand and abide by traffic laws.
Fatty x Ford Worker
says...
4:45pm Wed 25 Jul 12
Georgem
says...
5:44pm Wed 25 Jul 12
Fatty x Ford Worker wrote:You got in a taxi driver? Well....
LAST ONE I GOT IN COULD NOT SPEAK ENGLISH HAVE THAT SHOWER GOT A LICENCE TO DRIVE IN THE UK!
Ted Rogers
says...
5:44pm Wed 25 Jul 12
The Phantomerer wrote:Nonsense. All drivers on the road should be aware of the same laws you state. You're singling out Taxi drivers unfairly in my opinion.
Ted Rogers wrote:Thank you for explaining that. Indeed most drivers who infringe road traffic rules are not likely to be taxi drivers because most drivers are not taxi drivers. However, my experience as a pedestrian in Southampton leads me to conclude that there seems to be a sizeable minority of taxi drivers that, for example, fail to stop at red lights; assume that a flashing amber light on a crossing means rev engine, sound horn, and shout obscenities at pedestrians still crossing the road; fail to indicate; do not look before pulling out of a side road; do not give way to pedestrians who are already crossing a side road that they wish to turn into etc etc. Granted other drivers may also do this, but taxi drivers spend all their working time on the road so should understand and abide by traffic laws. If there were cameras recording what they were doing on the road it would be easier to tackle this behaviour. A pedestrian or other road user could report a dangerous incident and footage could be reviewed, then it could be explained to the taxi driver that driving through a red light (or whatever else they did wrong) is illegal and dangerous, because some of them don't seem to have any understanding of the rules of the road, which reflects badly on the majority of taxi drivers that do understand and abide by traffic laws.The Phantomerer wrote: Can we have CCTV to record all the taxis that don't stop at red lights and the taxi drivers that seem to have no understanding of traffic laws?This is about the privacy of the passengers, not about driving style. There are cameras at certain lights that record ALL drivers who infringe the rules, most of those perpetrators won't be taxi drivers.
I spend a good portion of my working week on the road and have very few concerns with Taxi drivers.
rich the stitch
says...
6:36pm Wed 25 Jul 12
owen_thesaints wrote:yes, that's why I put camera + audio underneath it. The drivers just don't want the 'or £20 off the meter' recorded.
dolomiteman wrote:Did you read the article, it is about recording AUDIO and IMAGES?
rich the stitch wrote:Did you read the article, it is about recording AUDIO?
Why would you not want a camera in the taxi, it could help in stopping people doing a runner, assaulting the drive, oh hang on it would also show all the fares they collect off meter on a Friday/ Saturday night.
''By requiring taxi operators to record all conversations and images while the vehicles are in use, Southampton City Council have gone too far."
Fatty x Ford Worker
says...
7:26pm Wed 25 Jul 12
andysaints007 wrote:SOONER RIDE A DUSTY BIN MATE HA HA HA!
Ted Rogers wrote:Well you better stick with 3-2-1 then mate cos u obviously don't pay the much attention on the road then! They are a shower of sh*t most of these cabbies and would probably stitch their own grannies up for a few bob too
The Phantomerer wrote:Nonsense. All drivers on the road should be aware of the same laws you state. You're singling out Taxi drivers unfairly in my opinion.
Ted Rogers wrote:Thank you for explaining that. Indeed most drivers who infringe road traffic rules are not likely to be taxi drivers because most drivers are not taxi drivers. However, my experience as a pedestrian in Southampton leads me to conclude that there seems to be a sizeable minority of taxi drivers that, for example, fail to stop at red lights; assume that a flashing amber light on a crossing means rev engine, sound horn, and shout obscenities at pedestrians still crossing the road; fail to indicate; do not look before pulling out of a side road; do not give way to pedestrians who are already crossing a side road that they wish to turn into etc etc. Granted other drivers may also do this, but taxi drivers spend all their working time on the road so should understand and abide by traffic laws. If there were cameras recording what they were doing on the road it would be easier to tackle this behaviour. A pedestrian or other road user could report a dangerous incident and footage could be reviewed, then it could be explained to the taxi driver that driving through a red light (or whatever else they did wrong) is illegal and dangerous, because some of them don't seem to have any understanding of the rules of the road, which reflects badly on the majority of taxi drivers that do understand and abide by traffic laws.The Phantomerer wrote: Can we have CCTV to record all the taxis that don't stop at red lights and the taxi drivers that seem to have no understanding of traffic laws?This is about the privacy of the passengers, not about driving style. There are cameras at certain lights that record ALL drivers who infringe the rules, most of those perpetrators won't be taxi drivers.
I spend a good portion of my working week on the road and have very few concerns with Taxi drivers.
thinklikealocal
says...
9:23pm Wed 25 Jul 12
e? He is driving today in Southampton. I could give you many more examples. Sad day for the consumer. Ps. Any idea how many convicted sex offenders driving taxis in Southampton? You don't want to know, it would scare you witless.
NotoNwo
says...
10:03pm Wed 25 Jul 12
thinklikealocal wrote:You seem to know enlighten us to how many sex offenders are driving taxis and private hires in Southampton?
In seeking to 'protect' citizens privacy, the Information Commissioner has dealt a blow to the overall safety of taxi passengers in Soton. Example 1. Taxi driver picks up very drunk young lady in Soton late at night. He switches off his GPS tracker, drives her to a car park and has sex with her. She claims she was raped, he claims it was consensual. He was found not guilty in court, she admitted she was so drunk she can't remember what happened. Forget the issue of rape, what kind of person is the driver? You want him picking up you? Your sister/daughter/neic e? He is driving today in Southampton. I could give you many more examples. Sad day for the consumer. Ps. Any idea how many convicted sex offenders driving taxis in Southampton? You don't want to know, it would scare you witless.
southampton999
says...
10:47pm Wed 25 Jul 12
NotoNwo wrote:yes please do!!!
thinklikealocal wrote:You seem to know enlighten us to how many sex offenders are driving taxis and private hires in Southampton?
In seeking to 'protect' citizens privacy, the Information Commissioner has dealt a blow to the overall safety of taxi passengers in Soton. Example 1. Taxi driver picks up very drunk young lady in Soton late at night. He switches off his GPS tracker, drives her to a car park and has sex with her. She claims she was raped, he claims it was consensual. He was found not guilty in court, she admitted she was so drunk she can't remember what happened. Forget the issue of rape, what kind of person is the driver? You want him picking up you? Your sister/daughter/neic e? He is driving today in Southampton. I could give you many more examples. Sad day for the consumer. Ps. Any idea how many convicted sex offenders driving taxis in Southampton? You don't want to know, it would scare you witless.
Although I know a guy who spent 3 years in prison for having sex with a passenger. She claimed rape two days afterwards. He was convicted. It then turns out that she had done the same thing three times before and had confided in a friend that the only reason that she did it was to make her boyfriend jealous and in the preious two occassions had asked for money from the alleged 'rapers'. I would think that audio and video would protect the drivers too.
NotoNwo
says...
10:59pm Wed 25 Jul 12
southampton999 wrote:Well looks like "think like a local" has lost their train of thought or are they trying to think how to think? Think like a local, do you know that initially an innocent person was arrested due to her FALSE allegation and that it was only on DNA that he was let off. The public should take lessons in drinking sensibly instead of indulging in nearly out of date cheap drinks.
NotoNwo wrote:yes please do!!! Although I know a guy who spent 3 years in prison for having sex with a passenger. She claimed rape two days afterwards. He was convicted. It then turns out that she had done the same thing three times before and had confided in a friend that the only reason that she did it was to make her boyfriend jealous and in the preious two occassions had asked for money from the alleged 'rapers'. I would think that audio and video would protect the drivers too.thinklikealocal wrote: In seeking to 'protect' citizens privacy, the Information Commissioner has dealt a blow to the overall safety of taxi passengers in Soton. Example 1. Taxi driver picks up very drunk young lady in Soton late at night. He switches off his GPS tracker, drives her to a car park and has sex with her. She claims she was raped, he claims it was consensual. He was found not guilty in court, she admitted she was so drunk she can't remember what happened. Forget the issue of rape, what kind of person is the driver? You want him picking up you? Your sister/daughter/neic e? He is driving today in Southampton. I could give you many more examples. Sad day for the consumer. Ps. Any idea how many convicted sex offenders driving taxis in Southampton? You don't want to know, it would scare you witless.You seem to know enlighten us to how many sex offenders are driving taxis and private hires in Southampton?
Has anyone thought to praise the money drivers who have taken women home the extra distance as they were short of cash???!!! Why should drivers have to make up the shortfall for irresponsible "revellers"? Think more "national" than "local"
NotoNwo
says...
11:00pm Wed 25 Jul 12
thinklikealocal
says...
7:09am Thu 26 Jul 12
NotoNwo wrote:You are being ridiculous. This is a local issue! The driver admitted she was very drunk and he had sex with her. When you are very drunk you are vulnerable. So this driver, who was in a position of 'responsibility', had sex with a vulnerable woman. GET IT. Your comments seem to suggest that drunk woman deserve all they get. Those views are so outdated you are typical of the old fashioned 'male chauv' views of the trade. If a driver was falsely accused, wouldn't a visual/ audio recording have protected the driver? Shame on you.
southampton999 wrote:Well looks like "think like a local" has lost their train of thought or are they trying to think how to think? Think like a local, do you know that initially an innocent person was arrested due to her FALSE allegation and that it was only on DNA that he was let off. The public should take lessons in drinking sensibly instead of indulging in nearly out of date cheap drinks. Has anyone thought to praise the money drivers who have taken women home the extra distance as they were short of cash???!!! Why should drivers have to make up the shortfall for irresponsible "revellers"? Think more "national" than "local"NotoNwo wrote:yes please do!!! Although I know a guy who spent 3 years in prison for having sex with a passenger. She claimed rape two days afterwards. He was convicted. It then turns out that she had done the same thing three times before and had confided in a friend that the only reason that she did it was to make her boyfriend jealous and in the preious two occassions had asked for money from the alleged 'rapers'. I would think that audio and video would protect the drivers too.thinklikealocal wrote: In seeking to 'protect' citizens privacy, the Information Commissioner has dealt a blow to the overall safety of taxi passengers in Soton. Example 1. Taxi driver picks up very drunk young lady in Soton late at night. He switches off his GPS tracker, drives her to a car park and has sex with her. She claims she was raped, he claims it was consensual. He was found not guilty in court, she admitted she was so drunk she can't remember what happened. Forget the issue of rape, what kind of person is the driver? You want him picking up you? Your sister/daughter/neic e? He is driving today in Southampton. I could give you many more examples. Sad day for the consumer. Ps. Any idea how many convicted sex offenders driving taxis in Southampton? You don't want to know, it would scare you witless.You seem to know enlighten us to how many sex offenders are driving taxis and private hires in Southampton?
thinklikealocal
says...
7:16am Thu 26 Jul 12
lordshill loyal
says...
7:47pm Fri 27 Jul 12
nedscrumpo says...
11:48am Wed 25 Jul 12
Risk-averse Southampton; when will you learn? Getting better legal advice would be a start!