Is Cortese right in thinking football fans are just 'customers' now?

Daily Echo: Nicola Cortese Nicola Cortese

AMID all the many words written on the subject of Nigel Adkins’ shock departure, one five-word sentence should jar with Saints supporters.

It was written in the Sports Pink last weekend by chief sports writer Adam Leitch.

Commenting on the regime of chairman Nicola Cortese, Leitch reflected on the current state of Southampton Football Club.

“The fans are customers now,” he wrote.

That struck a chord with me, the fact one of my colleagues described supporters as ‘customers’.

“There is no doubting that Saints, once one of the most homely and welcoming of clubs, have changed beyond recognition,” Leitch went on.

“It’s not that any more.

“Saints is less a football club there for the community in which it stands, and more a business.”

Strong words.

Sacking Adkins was by no means the first controversial move Cortese has made in recent years.

Dispensing with Alan Pardew after a 4-0 win at Bristol Rovers provoked an outcry at the time.

Many fans have also criticised the fact that season ticket prices have shot up in price (though, to be fair, Saints have risen two divisions and it would be a shock if prices had been pegged at third division levels).

In the summer of 2011 the concession for season ticket holders aged between 60 and 64 years was withdrawn, a decision condemned as “mean spirited” by fans at the time.

For the first time ever, blind fans now have to pay to watch Saints. Previously, the club gave free admission to supporters who suffered serious sight problems.

Last summer that changed, and an adult season ticket for anyone who previously had free entry would have cost almost £500.

There is more.

Nigel Adkins, Jason Dodd and Kelvin Davis were told they could not attend a function at The Mayflower Theatre to celebrate Saints’ 125th anniversary.

Some fans are unhappy that the white away kit has only been worn once away from St Mary’s all season, at Liverpool, with only one other likely ‘appearance’ left – at Norwich.

While fans can buy this kit that is so rarely used, the yellow away shirt – worn far more often this season – is no longer available to buy.

Pay and display booths were put up in the St Mary’s car parks. Previously fans and staff could park there for free, now only a few minutes is free.

Extra costs have been introduced for fans buying matchday tickets via debit cards.

Previously booking fees were paid for transactions, whereas now there is a separate fee per ticket – either if you buy online, over the phone, or at the stadium in person.

Talking of tickets, half-season tickets are no longer available.

Long-serving programme sellers were axed.

Andrew Murray, who had always previously sold programmes in an area underneath the stands at St Mary’s, was told, at fairly short notice, he had to vacate his room.

Talking of programmes, Saints made back page news in the national press for failing to mention Nigel Adkins’ name once in the Everton programme.

In my eyes, that was a disgraceful snub on a man who had overseen back to back promotions.

The saddest thing, though, was that no-one should have been surprised.

Saints legend Matt Le Tissier hit out at Cortese for failing to attend Mauricio Pochettino’s unveiling interview at St Mary’s, where the chairman could have explained his decision to the media.

No doubt his predecessor at Saints, Rupert Lowe, would have been there.

Lowe often spoke at press conferences. Many Saints fans thought he spoke too much.

Cortese, though, doesn’t make many public statements, and he never holds press conferences.

I guess you can’t have it both ways, can you?

One chairman is castigated by saying too much, another for not saying much at all.

That was one thing, but to then not mention Adkins at all in the Everton programme was petty and sad.

Sad for Saints fans, because it (needlessly) gave their club a bad name in the national press.

Regarding the programme, Le Tissier also appears to have been air-brushed out of history.

A recent advert for a new apartment complex included the wording ‘appearance by ex-Saint’.

The same advert in the Daily Echo a few days later included Le Tissier’s name in the same space where Saints had used alternative wording.

Did Nicola Cortese really not want Le Tissier’s name mentioned in that advertisement?

Also in the programme for the Newcastle game last November, the only mention of Alan Pardew – making his first return to St Mary’s since being sacked in August 2010 – was on the back page.

Nothing inside.

Therefore, we shouldn’t have been surprised at Adkins’ airbrushing from history on Monday.

Former Saints players have spoken of not feeling hugely welcomed at St Mary’s, compared to some clubs where former favourites are made to given free tickets and hospitality.

The most recent was 1980s defender Rueben Agboola, who left Saints for Sunderland in 1985.

Agboola was at St Mary’s to see Sunderland win prior to Christmas, after buying a ticket himself.

“I’ll probably get an invite from Sunderland to the game there – that’s the difference,” he said.

“Sunderland even send me birthday and Christmas cards and everything is all-expenses paid when I go up there. But I can’t get a ticket on my own doorstep!

“Don’t get me wrong, when I was playing I hated asking for free tickets and would make sure I bought them. But Mick Channon even had to queue to watch Southampton play a pre-season friendly!”

This begs the question: Should former players receive free tickets for Saints games?

Clubs are under no moral obligation to offer them, but it is a nice touch if they do.

For Sunderland to send Agboola birthday and Christmas cards, when he played for them over two decades ago, shows a certain class.

It is a nice touch, and one which costs just the price of a stamp and a bit of forethought.

To a lot of fans, it might not matter one jot if Saints do or do not invite former players to watch games at St Mary’s.

If given a choice between a Premier League club who make ex-players buy their own tickets or a Championship one who gives away free tickets to them, I know which most supporters would choose.

Same with pay and display booths at St Mary’s car parks.

Would fans still prefer to get free parking at the ground and watch Hartlepool or Carlisle in League 1, or pay to park and watch Manchester United and Chelsea roll up in their executive coaches a few yards away?

Of course, it is a no brainer.

But it is all extra fuel to the fire created when Adam Leitch says Saints fans are now viewed as ‘customers’.

Long serving supporters do not like the word ‘customers’.

Supermarkets have customers. Other retail shops have customers.

We do not give our football club our custom, do we? We give them our support.

Therefore, we are supporters.

That is how we have always viewed ourselves, and always thought we will.

Nicola Cortese runs Southampton Football Club as he sees fit, and he runs it as a business.

He is not employed to be kind to everyone he meets, or to give away bunches of free tickets to former players.

He is a businessman first and foremost, and he needs to make money for the people that employ him.

No one can say he has not done that.

Just look at how much Saints will bank over the next few years just by being in the Premier League.

Even if they go down this season, they will receive £48m worth of parachute payments over the next four years.

This contrasts sharply with the £13m Saints received over two years on being relegated from the Premier League in 2005.

But there are different ways to do many things, however. Different ways to conduct business.

Surely you can be a good businessman but also acknowledge your club’s proud history at the same time?

Surely you can be a good businessman and admit that fans who suffer serious sight problems should not really pay to attend games at St Mary’s?

If a chairman feels the need to sack a manager, that is his gamble.

Cortese has gambled by sacking Adkins, but the gamble might pay off.

Saints might go on to bigger and better things. Cortese might well be proved right.

He might, in time, be viewed by many as a footballing alchemist.

He might not.

As usual, only time will tell.

But there is then absolutely no need to add insult to injury by not thanking Adkins publicly for his good work and wishing him well.

There are many Premier League clubs that are run well who don’t shoot themselves in the foot with regards to public relations.

Swansea, West Bromwich Albion, Everton, to name but three.

It would be interesting to know if their fans view themselves as ‘supporters’ or ‘customers’.

Perhaps, at Premier League level, all fans are now ‘customers’.

If they are, then it is a sad indictment of the sport at the highest level.

Comments (38)

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11:19am Wed 30 Jan 13

Nemesisaint says...

I don't think the DE could get any more negative if it tried. As far as I know, supporters have always been customers, ever since they first paid for a ticket to get in. The only thing customers want is value for their money. If Nicola Cortese can bring success and fame for the Club, its Team and its supporters, who would ask for anything else? One thing for sure is if there are no customers, there will be no Club. The Echo needs customers, publish more of this kind of negative kind of dross, they won't have any of them either.
I don't think the DE could get any more negative if it tried. As far as I know, supporters have always been customers, ever since they first paid for a ticket to get in. The only thing customers want is value for their money. If Nicola Cortese can bring success and fame for the Club, its Team and its supporters, who would ask for anything else? One thing for sure is if there are no customers, there will be no Club. The Echo needs customers, publish more of this kind of negative kind of dross, they won't have any of them either. Nemesisaint
  • Score: 0

11:33am Wed 30 Jan 13

saintshorse101 says...

Commenting on the regime of chairman Nicola Cortese, Leitch reflected on the current state of Southampton Football Club.
“The fans are customers now,” he wrote.

where in that statememnt does it say that cortese has called or thinks that fans are customers? he may well do but you cant just think that he does then print it in the pink and then call it a fact in the echo.
well done though echo you have managed to bring all of your previous anti cortese stories together in one! talk about a hatchet job!

“Sunderland even send me birthday and Christmas cards and everything is all-expenses paid when I go up there. But I can’t get a ticket on my own doorstep!

but he did buy a ticket, he went to the sunderland game! that should have read " But I can’t get a `free` ticket on my own doorstep" how many ex-pros has saints got? what would happen if they all turned up expecting free tickets to the same game? dont get me wrong i dont think it would hurt to give an exec box over to ex-players which would then be on a first come system.
NC has made mistakes but come on echo you can do better than this!
Commenting on the regime of chairman Nicola Cortese, Leitch reflected on the current state of Southampton Football Club. “The fans are customers now,” he wrote. where in that statememnt does it say that cortese has called or thinks that fans are customers? he may well do but you cant just think that he does then print it in the pink and then call it a fact in the echo. well done though echo you have managed to bring all of your previous anti cortese stories together in one! talk about a hatchet job! “Sunderland even send me birthday and Christmas cards and everything is all-expenses paid when I go up there. But I can’t get a ticket on my own doorstep! but he did buy a ticket, he went to the sunderland game! that should have read " But I can’t get a `free` ticket on my own doorstep" how many ex-pros has saints got? what would happen if they all turned up expecting free tickets to the same game? dont get me wrong i dont think it would hurt to give an exec box over to ex-players which would then be on a first come system. NC has made mistakes but come on echo you can do better than this! saintshorse101
  • Score: 0

11:41am Wed 30 Jan 13

magnette says...

If it wasn't for NC The D Echo would be reporting on Saints v Orient tonight. How many millionaire ex players would want a free ticket then!
If it wasn't for NC The D Echo would be reporting on Saints v Orient tonight. How many millionaire ex players would want a free ticket then! magnette
  • Score: 0

11:42am Wed 30 Jan 13

Datarater says...

Yawn.
Yawn. Datarater
  • Score: 0

11:48am Wed 30 Jan 13

magnette says...

Swansea have only 20,000 supporters the third most poorly supported club in the PL; they will melt back into the Championship and League 1 in a couple of years.
Swansea have only 20,000 supporters the third most poorly supported club in the PL; they will melt back into the Championship and League 1 in a couple of years. magnette
  • Score: 0

12:04pm Wed 30 Jan 13

Rednose says...

What an utter crock of sh1te. That is it for me the DE yet again is proving that NC is completely right in his stance of not having anything to do with this local rag. This is a non-story without a doubt. An article written to promote ill feeling amongst fans to our chairman and club, based on words written by another journalist, with no factual content. I am in no doubt if NC ever referred to fans as customers it would have been said in a context that he is a supplier, another words serving us as customers and fans. I’ve stopped buying both the Pink and the DE and now not even going to read DE internet comments from now on. I suggest everybody else does the same. Perhaps the editor will then realise that his self opinionated writers need to be muzzled. It is a real shame I remember when the DE was credible with its reporting, yes I’m really that old.
What an utter crock of sh1te. That is it for me the DE yet again is proving that NC is completely right in his stance of not having anything to do with this local rag. This is a non-story without a doubt. An article written to promote ill feeling amongst fans to our chairman and club, based on words written by another journalist, with no factual content. I am in no doubt if NC ever referred to fans as customers it would have been said in a context that he is a supplier, another words serving us as customers and fans. I’ve stopped buying both the Pink and the DE and now not even going to read DE internet comments from now on. I suggest everybody else does the same. Perhaps the editor will then realise that his self opinionated writers need to be muzzled. It is a real shame I remember when the DE was credible with its reporting, yes I’m really that old. Rednose
  • Score: 0

12:07pm Wed 30 Jan 13

BRIAN from bartley says...

The standard of reporting in the Echo has gone down, the standard of the Football has gone up!
In match reports in the paper following games there is no mention of cards given, Yellow or Red, the Echo, why?

Nicola Corttese saved our Club, who is going to save the Echo with its declining circulation?
Just for a change please get behind the Club!
The standard of reporting in the Echo has gone down, the standard of the Football has gone up! In match reports in the paper following games there is no mention of cards given, Yellow or Red, the Echo, why? Nicola Corttese saved our Club, who is going to save the Echo with its declining circulation? Just for a change please get behind the Club! BRIAN from bartley
  • Score: 0

12:12pm Wed 30 Jan 13

st1halo says...

The title of this piece should read...

Is Adam Leitch right in thinking that Cortese thinks football fans are just 'customers' now?
The title of this piece should read... Is Adam Leitch right in thinking that Cortese thinks football fans are just 'customers' now? st1halo
  • Score: 0

12:15pm Wed 30 Jan 13

Bigrich1980 says...

I believe that there are some harsh headlines in this article, however, what would we rather a team that is able to put paying supporter into seats or free loaders. If the club is not run like a business we will be in debt very quickly again. If there are spare seats at games then by all means fill them with ex players however, i for one would rather they were given away to local school children get them interested in saints.
I believe that there are some harsh headlines in this article, however, what would we rather a team that is able to put paying supporter into seats or free loaders. If the club is not run like a business we will be in debt very quickly again. If there are spare seats at games then by all means fill them with ex players however, i for one would rather they were given away to local school children get them interested in saints. Bigrich1980
  • Score: 0

12:18pm Wed 30 Jan 13

7saint7 says...

I think the days of Rupert Lowe running are club in the ground . To now with Nicola Cortese running are club is so much better there are no words to say how much better it is.customers Rupert Lowe saw us as customers alright .The man ripped us off big time.supporters Is what we are . People can view us as they like . We support the Saints & pay good money to do so . Because we support are club. And with out are support there would be no club . So we are not customers
I think the days of Rupert Lowe running are club in the ground . To now with Nicola Cortese running are club is so much better there are no words to say how much better it is.customers Rupert Lowe saw us as customers alright .The man ripped us off big time.supporters Is what we are . People can view us as they like . We support the Saints & pay good money to do so . Because we support are club. And with out are support there would be no club . So we are not customers 7saint7
  • Score: 0

12:21pm Wed 30 Jan 13

St Retford says...

st1halo wrote:
The title of this piece should read... Is Adam Leitch right in thinking that Cortese thinks football fans are just 'customers' now?
Spot on. This is bilge. It was The Echo that used the phrase that Cortese is being accused of.
[quote][p][bold]st1halo[/bold] wrote: The title of this piece should read... Is Adam Leitch right in thinking that Cortese thinks football fans are just 'customers' now?[/p][/quote]Spot on. This is bilge. It was The Echo that used the phrase that Cortese is being accused of. St Retford
  • Score: 0

12:27pm Wed 30 Jan 13

manchester exiled Saint says...

Ok... is there a single thing in this article thats incorrect? Probably not.

Would I be happier if Matt LT and NC could see here way to finding a way to bury the hatchett. Of course.

Like so many I was stunned about NA and saddened.

But then. I am getting ready to go to Old Trafford tonight.

Thats along way from that very cold and frosty night in Oldham I remember a couple of years ago.

Well 10 miles or so... but you all know what I mean. And who has overseen that road?

And as for the comparison with Rupert Lowe... oh come on.. that was the man who sacked Nigel Pearson afer he had just kept us in the Championship.

So could things be better? I guess. But could they be a whole lots worse. and could "our" club be in better hands?

Im going for a drink in the city centre now before the game with my son and some Utd fans. One for me to think about.

End of rant.

Who the F*** is laughing now?

well me for sure...
Ok... is there a single thing in this article thats incorrect? Probably not. Would I be happier if Matt LT and NC could see here way to finding a way to bury the hatchett. Of course. Like so many I was stunned about NA and saddened. But then. I am getting ready to go to Old Trafford tonight. Thats along way from that very cold and frosty night in Oldham I remember a couple of years ago. Well 10 miles or so... but you all know what I mean. And who has overseen that road? And as for the comparison with Rupert Lowe... oh come on.. that was the man who sacked Nigel Pearson afer he had just kept us in the Championship. So could things be better? I guess. But could they be a whole lots worse. and could "our" club be in better hands? Im going for a drink in the city centre now before the game with my son and some Utd fans. One for me to think about. End of rant. Who the F*** is laughing now? well me for sure... manchester exiled Saint
  • Score: 0

12:27pm Wed 30 Jan 13

Ciaran says...

All the story does is recount everything the fans have moaned about that Cortese has done.

Does anyone disagree with that, or are you all too busy slagging off the Echo for not sucking up to SFC?

It's a newspaper, not a fanzine. It doesn't have to print opinions that you like.
All the story does is recount everything the fans have moaned about that Cortese has done. Does anyone disagree with that, or are you all too busy slagging off the Echo for not sucking up to SFC? It's a newspaper, not a fanzine. It doesn't have to print opinions that you like. Ciaran
  • Score: 0

12:41pm Wed 30 Jan 13

three halves says...

Some customers have had enough but the sheep will blindly follow whatever good old Nicola decides to do with his club.
Some customers have had enough but the sheep will blindly follow whatever good old Nicola decides to do with his club. three halves
  • Score: 0

12:45pm Wed 30 Jan 13

Stroppy_gramps says...

tbh I think it's about time Le Tissier and friends just shut up and got on with it.

The club's stance is what it is, live with it.

Le Tissier can't keep trying to trade on his reputation with the fans to keep bashing the club and Cortese.

as for this dross from the Echo, it just clearly hows why the reporters are working there instead of in London for a National paper.
tbh I think it's about time Le Tissier and friends just shut up and got on with it. The club's stance is what it is, live with it. Le Tissier can't keep trying to trade on his reputation with the fans to keep bashing the club and Cortese. as for this dross from the Echo, it just clearly hows why the reporters are working there instead of in London for a National paper. Stroppy_gramps
  • Score: 0

12:49pm Wed 30 Jan 13

SO50 Saint says...

three halves says...
12:41pm Wed 30 Jan 13

Some customers have had enough but the sheep will blindly follow whatever good old Nicola decides to do with his club.”

Good on ya three halves you enjoy not going whilst the rest of us will enjoy premier league football
three halves says... 12:41pm Wed 30 Jan 13 Some customers have had enough but the sheep will blindly follow whatever good old Nicola decides to do with his club.” Good on ya three halves you enjoy not going whilst the rest of us will enjoy premier league football SO50 Saint
  • Score: 0

1:06pm Wed 30 Jan 13

One Heart....One Vision says...

Below is purely an observation in my opinion....I've been reading the Echo for nearly 40 years and to be honest...I think the Echo has lost touch with it's Customers.

This sadly happened many years back.

What has happened to our once great supportive paper?....is it turning into a comic?...have the Editors been kidnapped and been eating too much fish?

Southampton Football Club is a very different Club today....and for the better.....why can't the Echo understand that?...without our Club n0 one would buy the Echo.

Do the Echo know the true feelings of the fans anymore?...have they been taken over the Portsmouth News?

I am fully behind Nicola Cortese 100% for he and St Markus have given our Football Club a life, respect, sport, charity to our community.

I am seriously worried for the Echo.

SOUTHAMPTON TILL I DIE !!!
Below is purely an observation in my opinion....I've been reading the Echo for nearly 40 years and to be honest...I think the Echo has lost touch with it's Customers. This sadly happened many years back. What has happened to our once great supportive paper?....is it turning into a comic?...have the Editors been kidnapped and been eating too much fish? Southampton Football Club is a very different Club today....and for the better.....why can't the Echo understand that?...without our Club n0 one would buy the Echo. Do the Echo know the true feelings of the fans anymore?...have they been taken over the Portsmouth News? I am fully behind Nicola Cortese 100% for he and St Markus have given our Football Club a life, respect, sport, charity to our community. I am seriously worried for the Echo. SOUTHAMPTON TILL I DIE !!! One Heart....One Vision
  • Score: 0

1:19pm Wed 30 Jan 13

Thornhill Saint says...

The tyranny of the Daily Echo, continues.

I do not think the DE gives a stuff what it's customers (Ooops sorry, readers) think. They are too busy spouting off their own opinions and massaging their own egos.

They call for accountability with Cortese. It works two ways.
The tyranny of the Daily Echo, continues. I do not think the DE gives a stuff what it's customers (Ooops sorry, readers) think. They are too busy spouting off their own opinions and massaging their own egos. They call for accountability with Cortese. It works two ways. Thornhill Saint
  • Score: 0

1:20pm Wed 30 Jan 13

Dpercsfc says...

Q: Who ever said that "supporters" and "customers" are mutually exclusive?

A: NOBODY

Therefore: this 'article' is nonsense. I expect more from a Sports Editor than a list of regurgitated sentences. This certainly isn't journalism.

It's a widely held and already well established view that Cortese could be more empathetic at times, but I didn't hear people complaining during our promotion parties and the smashing of long standing transfer records.

Cortese doesn't like or respect the media in this country and who can blame him!
Q: Who ever said that "supporters" and "customers" are mutually exclusive? A: NOBODY Therefore: this 'article' is nonsense. I expect more from a Sports Editor than a list of regurgitated sentences. This certainly isn't journalism. It's a widely held and already well established view that Cortese could be more empathetic at times, but I didn't hear people complaining during our promotion parties and the smashing of long standing transfer records. Cortese doesn't like or respect the media in this country and who can blame him! Dpercsfc
  • Score: 0

1:23pm Wed 30 Jan 13

saintshorse101 says...

Ciaran wrote:
All the story does is recount everything the fans have moaned about that Cortese has done. Does anyone disagree with that, or are you all too busy slagging off the Echo for not sucking up to SFC? It's a newspaper, not a fanzine. It doesn't have to print opinions that you like.
the story starts with the headline "Is Cortese right in thinking football fans are just 'customers' now?" and then to back up this question they use this,
Commenting on the regime of chairman Nicola Cortese, Leitch reflected on the current state of Southampton Football Club.

“The fans are customers now,” he wrote.

That struck a chord with me, the fact one of my colleagues described supporters as ‘customers’

so the story is about what one reporter thought about what another reporter had written, nothing to do with how cortese thinks! the paper can print any opinion it likes but to try to say that its the opinion of cortese in the headline is just plain wrong!
not every fan moans that ex-players dont get free tickets, why should they, players who earn in a week what fans earn in a year should not expect free tickets. some are not `slagging off the echo` we just want it to stop the anti cortese rubbish like this. have a look through previous stories and try to find a positive one about cortese, it wont be easy.
[quote][p][bold]Ciaran[/bold] wrote: All the story does is recount everything the fans have moaned about that Cortese has done. Does anyone disagree with that, or are you all too busy slagging off the Echo for not sucking up to SFC? It's a newspaper, not a fanzine. It doesn't have to print opinions that you like.[/p][/quote]the story starts with the headline "Is Cortese right in thinking football fans are just 'customers' now?" and then to back up this question they use this, Commenting on the regime of chairman Nicola Cortese, Leitch reflected on the current state of Southampton Football Club. “The fans are customers now,” he wrote. That struck a chord with me, the fact one of my colleagues described supporters as ‘customers’ so the story is about what one reporter thought about what another reporter had written, nothing to do with how cortese thinks! the paper can print any opinion it likes but to try to say that its the opinion of cortese in the headline is just plain wrong! not every fan moans that ex-players dont get free tickets, why should they, players who earn in a week what fans earn in a year should not expect free tickets. some are not `slagging off the echo` we just want it to stop the anti cortese rubbish like this. have a look through previous stories and try to find a positive one about cortese, it wont be easy. saintshorse101
  • Score: 0

1:31pm Wed 30 Jan 13

Taoboy says...

Any company is originally directly part of the law of the sea or Admiralty law.
Seeing a company( of a ships crew) always makes me laugh with the pretentious self agrandisment company directors often give unto their status. A Company is a legal device to avoid taking direct responsibility for ones actions, it has articles and a board of directors. A bank or a political party a football club, The bank of England and the federal reserve in the USA are all Companies.
The people involved in running Companies at present have more freedom of action than employees.
Under our current Insane financial system none of it looks likely to be fixed anytime soon.
Shame.
Any company is originally directly part of the law of the sea or Admiralty law. Seeing a company( of a ships crew) always makes me laugh with the pretentious self agrandisment company directors often give unto their status. A Company is a legal device to avoid taking direct responsibility for ones actions, it has articles and a board of directors. A bank or a political party a football club, The bank of England and the federal reserve in the USA are all Companies. The people involved in running Companies at present have more freedom of action than employees. Under our current Insane financial system none of it looks likely to be fixed anytime soon. Shame. Taoboy
  • Score: 0

1:39pm Wed 30 Jan 13

St Retford says...

I think the Echo thinks it's ok to serve up sh1t on toast to its customers.
I think the Echo thinks it's ok to serve up sh1t on toast to its customers. St Retford
  • Score: 0

1:44pm Wed 30 Jan 13

St Retford says...

Is the Echo right to think it's "OK to serve up sh1t on toast to its customers"?

This was the comment that struck me when I read what St Retford off the internet wrote in response to a piece of sh1t on toast published in today's Echo.

The Echo used to be an august journal. How has it fallen from the status of a respected newspaper to a title whose sports editor think it's ok to publish sh1t on toast?

(Subs, find more examples - cheers.)

Sh1t on toast certainly leaves a sour taste on the tongues of the Echo's customers, who it used to consider readers. It is a sad indictment of regional newspaper publishing at this level.

*Flounces off in self-righteous fashion*
Is the Echo right to think it's "OK to serve up sh1t on toast to its customers"? This was the comment that struck me when I read what St Retford off the internet wrote in response to a piece of sh1t on toast published in today's Echo. The Echo used to be an august journal. How has it fallen from the status of a respected newspaper to a title whose sports editor think it's ok to publish sh1t on toast? (Subs, find more examples - cheers.) Sh1t on toast certainly leaves a sour taste on the tongues of the Echo's customers, who it used to consider readers. It is a sad indictment of regional newspaper publishing at this level. *Flounces off in self-righteous fashion* St Retford
  • Score: 0

1:46pm Wed 30 Jan 13

three halves says...

St Retford wrote:
I think the Echo thinks it's ok to serve up sh1t on toast to its customers.
Go somewhere else then..Bye
[quote][p][bold]St Retford[/bold] wrote: I think the Echo thinks it's ok to serve up sh1t on toast to its customers.[/p][/quote]Go somewhere else then..Bye three halves
  • Score: 0

1:52pm Wed 30 Jan 13

St Retford says...

three halves wrote:
St Retford wrote:
I think the Echo thinks it's ok to serve up sh1t on toast to its customers.
Go somewhere else then..Bye
Look! Over there! No, that way a bit! That's it! It's "the point".
[quote][p][bold]three halves[/bold] wrote: [quote][p][bold]St Retford[/bold] wrote: I think the Echo thinks it's ok to serve up sh1t on toast to its customers.[/p][/quote]Go somewhere else then..Bye[/p][/quote]Look! Over there! No, that way a bit! That's it! It's "the point". St Retford
  • Score: 0

2:13pm Wed 30 Jan 13

tomw1234 says...

What a load of cr*p. As usual the Echo feeds us negative rubbish.
What a load of cr*p. As usual the Echo feeds us negative rubbish. tomw1234
  • Score: 0

2:25pm Wed 30 Jan 13

OSPREYSAINT says...

three halves wrote:
Some customers have had enough but the sheep will blindly follow whatever good old Nicola decides to do with his club.
Cannot argue with a single word of that post, you are improving, is that because we were kind to you or did it not come across quite how you meant it to, if it was intended to be derogatory it failed.
[quote][p][bold]three halves[/bold] wrote: Some customers have had enough but the sheep will blindly follow whatever good old Nicola decides to do with his club.[/p][/quote]Cannot argue with a single word of that post, you are improving, is that because we were kind to you or did it not come across quite how you meant it to, if it was intended to be derogatory it failed. OSPREYSAINT
  • Score: 0

2:35pm Wed 30 Jan 13

Alicesdad says...

Very poor article. It isn't sincere either as it is basically just trying to whip up discontent.

It's a pedantic point to try to distinguish the word customer from supporter. If you pay your money you are a customer AND a supporter. The distinction is meaningless.

The points made are just the Echo complaining that the 21st century has arrived at St Marys. This is a big club and will get bigger ... to pay the sort of money we need to for players we have to be a Corporate scale entity and behave like one (we may be privately owned but we are a massive scale business) ... its no longer like a back street corner shop selling goods on tick to the flat cap wearing workers who have slaved all week so they can have a pie and a pint and wave a wooden rattle at their favourite local players. FFS grow up ... Even the Dark Lord knew we had to change .. he just got us out of our depth with debt .. and we all know where that leads ...

The "article" is no more than a needly rambling rant and is entirely unworthy, even from a paper with a grudge.
Very poor article. It isn't sincere either as it is basically just trying to whip up discontent. It's a pedantic point to try to distinguish the word customer from supporter. If you pay your money you are a customer AND a supporter. The distinction is meaningless. The points made are just the Echo complaining that the 21st century has arrived at St Marys. This is a big club and will get bigger ... to pay the sort of money we need to for players we have to be a Corporate scale entity and behave like one (we may be privately owned but we are a massive scale business) ... its no longer like a back street corner shop selling goods on tick to the flat cap wearing workers who have slaved all week so they can have a pie and a pint and wave a wooden rattle at their favourite local players. FFS grow up ... Even the Dark Lord knew we had to change .. he just got us out of our depth with debt .. and we all know where that leads ... The "article" is no more than a needly rambling rant and is entirely unworthy, even from a paper with a grudge. Alicesdad
  • Score: 0

2:42pm Wed 30 Jan 13

Rednose says...

three halves wrote:
St Retford wrote: I think the Echo thinks it's ok to serve up sh1t on toast to its customers.
Go somewhere else then..Bye
Good idea, last one out turn the light off please.
[quote][p][bold]three halves[/bold] wrote: [quote][p][bold]St Retford[/bold] wrote: I think the Echo thinks it's ok to serve up sh1t on toast to its customers.[/p][/quote]Go somewhere else then..Bye[/p][/quote]Good idea, last one out turn the light off please. Rednose
  • Score: 0

2:48pm Wed 30 Jan 13

Saint. says...

Grow up DE!
Grow up DE! Saint.
  • Score: 0

2:53pm Wed 30 Jan 13

Saint. says...

Grow up DE!
Grow up DE! Saint.
  • Score: 0

6:14pm Wed 30 Jan 13

gr8saint says...

IS THE DAILY ECHO RIGHT TO KEEP DESTROYING COMMUNITY SPIRIT?

Having read yet another article with an underlying theme that hinted at a loathing for the local football team and the community that follow it, one thing struck a chord with me.

That thing was the fact that the staff at the Daily Echo continually treat the local community with contempt and seem intent on trying to upset their regular readers.

_________
Anyone who feels like it can feel free to continue with the above article if they wish, because I'm off to read news from a source who STILL HAVE SOME CREDIBILITY!
IS THE DAILY ECHO RIGHT TO KEEP DESTROYING COMMUNITY SPIRIT? Having read yet another article with an underlying theme that hinted at a loathing for the local football team and the community that follow it, one thing struck a chord with me. That thing was the fact that the staff at the Daily Echo continually treat the local community with contempt and seem intent on trying to upset their regular readers. _________ Anyone who feels like it can feel free to continue with the above article if they wish, because I'm off to read news from a source who STILL HAVE SOME CREDIBILITY! gr8saint
  • Score: 0

6:40pm Wed 30 Jan 13

Northamer says...

Echo, you are a business, look at the majority of these posts..........are your customers impressed with how you are carrying on with your vendetta against Nicola Cortese, give it a rest!
Echo, you are a business, look at the majority of these posts..........are your customers impressed with how you are carrying on with your vendetta against Nicola Cortese, give it a rest! Northamer
  • Score: 0

7:18pm Wed 30 Jan 13

Tirau Dan says...

Dear Echo,

The fans are customers of a business driven to succeed in sport at the very highest level. In reality that is how it must be.

In business customers are everything. At SFC customers demand winning football played in hard ruthless yet fair and attractive manner. Nicola Cortese is striving to deliver that... I don't think many could argue that.

The Echo too has customers who are Saints fans. Customers who have asked for their local paper to stop the constant negative attacks on Nicola Cortese but still you go on and on and on constantly looking to slip a knife in his back.

Echo Saints fans want their paper to be a lot more supportive of Saints and get on the Euro Train with their team.

Is the Echo still playing in L1?
Has The Echo forgotten it's customers?

Respectfully


Dan Macmillan
New Zealand
Dear Echo, The fans are customers of a business driven to succeed in sport at the very highest level. In reality that is how it must be. In business customers are everything. At SFC customers demand winning football played in hard ruthless yet fair and attractive manner. Nicola Cortese is striving to deliver that... I don't think many could argue that. The Echo too has customers who are Saints fans. Customers who have asked for their local paper to stop the constant negative attacks on Nicola Cortese but still you go on and on and on constantly looking to slip a knife in his back. Echo Saints fans want their paper to be a lot more supportive of Saints and get on the Euro Train with their team. Is the Echo still playing in L1? Has The Echo forgotten it's customers? Respectfully Dan Macmillan New Zealand Tirau Dan
  • Score: 0

7:48pm Wed 30 Jan 13

new forest saint says...

Daily Echo ... F*CK off
Daily Echo ... F*CK off new forest saint
  • Score: 0

8:32pm Wed 30 Jan 13

7saint7 says...

Simon Carter dont give up your day time job....
Simon Carter dont give up your day time job.... 7saint7
  • Score: 0

9:32pm Wed 30 Jan 13

Tirau Dan says...

Dear Mirror, Mail, Guardian, Telegraph, Sun, BBC, ITV, SSN, etc

Pick up on fans reaction to the lack of support from our newspaper.
Dear Mirror, Mail, Guardian, Telegraph, Sun, BBC, ITV, SSN, etc Pick up on fans reaction to the lack of support from our newspaper. Tirau Dan
  • Score: 0

9:28pm Thu 31 Jan 13

Hercules Grytpype-Thynne says...

I'm no longer a loyal reader of the Echo. I have't bought it in years. I bet the edtor is heartbroken.
I'm no longer a loyal reader of the Echo. I have't bought it in years. I bet the edtor is heartbroken. Hercules Grytpype-Thynne
  • Score: 0

Comments are closed on this article.

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