BEING a patient that uses Adelaide House I must state that I was greatly surprised by the standard and reception that one receives.

This is what we should expect from the NHS, a building run by pleasant staff, in a clean quiet atmosphere.

The dispensary is quite efficient and keeps open quite late. The ENT to which I attend, is first rate and most understanding. Any curtailing of operations there would get a bad reception from the patients.

Any additional treatments could be absorbed there, but a study of parking is necessary, as at the moment it is abysmal.

Any move to reduce its scale of operations, would be, in my opinion a retrograde step.

Alan Blandford, Southampton.