I WAS very sorry to read a letter from a disabled person claiming how indifferent the taxi drivers were regarding helping in any way.

My experience has been very pleasant. Before he gave up his taxi business , Colin Smith was so kind and helpful to me. Now I use Totton & Waterside Cab Co, and they, like Colin, without being asked, are very considerate and helpful, and are a joy to travel with.

LESLEY LAKE, Totton.